Agricultural Bank of China Limited (1288) Earnings Call Transcript & Summary
August 28, 2026
Earnings Call Speaker Segments
Zhiheng Wang
executiveWelcome to 2026 results announcement. I'm very happy to be here with the [indiscernible] Bank of China [indiscernible] online. First of all, the operational performance of Agriculture Bank of China. 2026 is the third year of the 5-year plan. The Agriculture Bank of China implemented the decision arrangement of CPC Central Committee and the State Council [indiscernible] work to the main line of the pro high-quality development. Here, I would like to share with you the status for the operational performance of our bank. The profit growth rate exceeded 5% in the first half year. Net profit by 5.8%, an increase of 1 percentage point compared to the first quarter and our operating income increased by 11.2% year-on-year, an increase of 0.7 percentage points compared to the third quarter, showing good growth momentum. Also, we -- in the first half year, the return on net assets was 10.14%, maintaining a leading level among comparable peers. The set of data is that the increase in financing exceeded CNY 3 trillion in the first half year Agriculture Bank of China effectively tapped into the financing needs of the real economy with a large-scale financing increase, including loans and bonds reaching CNY 2.2 trillion, of which the increase in local and foreign currency loans amounted to CNY 1.69 trillion, increase of 6.2% increase in bond investment CNY 1.52 trillion with a growth rate of 1.6%. Average daily balance of deposits amounted to CNY 39.5 trillion with an increase of CNY 3.7 trillion, a growth rate of 1.2%. Thirdly, the net interest margin expanded by 2 basis points, benefiting from the continued effectiveness of our price management in the first half year, the net interest margin of Agriculture Bank of China was 1.28%, 2 basis points higher than that of the first quarter, showing stabilizing trend deposit cost of bank was 1.13%, down 21 basis points from the end of last year. The cost of liability improved steadily the nonperforming loans ratio decreased by another 2 basis points to 1.25%, down 2 basis points from the beginning of the year, the fifth consecutive quarter of decline that the expected net gap between nonperforming loans and total loans remained for 24 consecutive quarters, reflecting the strict standards for risk classification. The provision coverage ratio for loans was 18%, down 1 basis point from the beginning of the year. The provision coverage ratio was 29.1% with provision balance remaining above CNY 1 trillion. [indiscernible] capacity the dividend payout ratio was raised by 1 percentage point in order to actively reward investors, the share achievement of the bank's development, the Board of Directors proposed to pay the interim dividend for 2020 by raising the ratio by 1 percentage point to 31%. These are the achievements we have in the first half year, and these are the very important operational success, reflecting a balanced approach between profit growth and investment returns. It also represents a balanced consideration between expansion and net interest margin improvement. Second, I would like to share with you the main work of the management team. First of all, we continue to commit to the agriculture rural areas and farmers business and solidifying our position as a leading bank in rural revitalization. The agriculture and rural areas and farmers are the tensioned to AC has always carried forward with a fine tradition of serving agriculture and rural areas and aims to be a leading bank in rural revitalization. In the first half year, we focus on food security. Also, we focus on rural industry, rural development and other key areas related to strengthening and benefiting farmers and continue to increase the credit supply. Now as of the end of June, the balance of loans in country-level areas reached CNY 11.9 trillion, an increase of 9% over the beginning of the year. The balance of the banks exclusive product for farmers reached CNY 2.1 trillion, an increase of 14.2% over the beginning of the year. The balance of deposits in country-level areas was CNY 14.9 trillion with an increase of CNY 4.9 trillion. It contributed 40% to the bank's total deposit growth. proportion of level branches rose to 5.8%. The ABC has always taken as a vision to serve the real economy, focusing on the comp old and new growth drivers and the trend of industrial transformation upgrading continuously optimizing the allocation of financial resources. Fintech, we high-quality measures to support the building of a country with a strong technology foundation. The growth rate of loans to tech companies and small and medium-sized segment stood at 24% and 29%, respectively. [indiscernible] investment [indiscernible] have been established in total invested in 56 fintech innovation projects amounting to over CNY 5.7 billion. We will step up efforts in underwriting and investing in fintech innovation bonds with such bonds [indiscernible] half of the year and also the insurance exceeded CNY 120 billion. The balance of self- amounted to CNY 13.1 billion, up by 9.7% with a focus on inclusive financing, we strengthened the capacity for sustainable development. The balance of inclusive loan reached CNY 4.8 trillion with an increase of CNY 32.4 billion and the number of inclusive and borrowers reached 5.5 million with an increase of number of physical social security card users reached CNY 3.84 billion and the sale of pension trust management was CNY 43.6 billion with a 14.3% increase in the number of individual pension clients deposit amount rose by 26.7% digital finance and application of new generation communication technology cloud, computing, artificial intelligence and other industries with loans to the digital economy increasing by 15.1%. In response to the national policy to boost the consumption we focus on housing mortgage, daily consumption and other areas and kept increasing the credit supply the balance of personal consumption loans, including credit cards amounted to CNY 1.5 trillion with a decrease of CNY 49.054 billion. The country's high level opening up and the development of the the fourth quarter settlement reached CNY 1.9 trillion and the internal settlement volume of domestic branches amounted to 8.5 trillion. As of the end of June, the total number of personal customers of AD reached 90 million, maintaining the first place in the industry. The number of corporate customers exceeded 14 million with an increase of 10,000 since the beginning of the year. The number of credit card customers was 7.9 million with an increase of 2.2 million. The number of personal mobile bank customers 629 million with 282 million monthly active users and 29 million monthly active users on mobile devices has always been customer oriented and has continuously strengthened the construction of its customer service system, achieving common development with customers. In terms of individual customers, the business system of customer and customer groups such as individuals and citizens and providing differentiated services based on their needs. For the corporate clients based on the customers' needs, we provide comprehensive service to medium-sized enterprise customers and provide the customized service to the medium-sized clients and the convenience service for inclusive micro enterprises. We will also adhere to the technology-driven transformation. And based on different scenarios, we continue to optimize account opening process in which online product and enhance the capabilities of mobile and online service to further enhance client experience. We also stay true to our original aspiration and founding mission to serve the people with financial services, promote rural service project, introduce sells for rural services, provide quality financial service for special client groups. Fourthly, we must forge ahead with reform and leverage smart bank construction to drive business development. ABC actively embraces the ways of AI development to accelerate the construction of smart banks and take the application of intelligent agents as the starting point pro coordinated development of business technology and data and continue to improve the AI capability system, we will accelerate the digital business innovation. And in terms of product innovation, we have built a digital operations platform driven by AI technology and facilitated by tablet helping and increased online credit. In terms of channel innovation, we released the 11.2 version of personal online banking and continue to the personalized service of mobile banking app, exploring construction of for service impression. We will also enhance the intelligence of risk prevention control, innovating the AI risk control agent and to upgrade the entire process, the financing risk control to be more intelligent, we will deepen the AI application in compliance risk scenario and effectively enhance the quality and efficiency of the compliance management. We will also strengthen the support for frontline staff, and we need self-developed AI agents, the Dragon to adapt to the technical requirements of different scenarios and incorporate an AI digital assistance. And we have completed the [indiscernible] new model application and try to continue to enhance our AI capabilities. This effort is to strengthen the defense line and as for the high-quality development, preventing prevention and control is always our key task financial work, we will continue to focus on the risk prevention control. We adhere to prudent and stable business strategy, continuously improve the comprehensive risk management system. In terms of credit risk, we focus on control the increase, reduce the stock and strengthening the foundation, continuously optimizing the credit structure and constantly improving the risk prevention control system for inclusive retail with agriculture Bank in China. We will also continue to improve the market risk system, the annual policy for risk management and financial market business and interbank business and strengthen risk control requirements for market business. We track and study market changes, proactively optimize business strategies, strengthen risk control and keep relevant indicators stable. We closely follow international situations and market changes. Dynamically adjust response strategies and ensure risk control. On technology base, we the location of computer room and continue to enhance regional disaster recovery capabilities. We also improved the network security protection, actively respond to external shocks and new challenges. The average daily trading volume of the distributed core system is CNY 1.96 billion with a year-on-year increase of 17% and the serviceability during business hours is 100 hours. We [indiscernible] about the future development plan. I believe there are 3 changes of plans. And this has created great space of development for the Agricultural Bank of China. And also the economic structure is changing profoundly in the first 7 months of this year, the proportion of bond financing increased and this whole financial structure is changing. So this has imposed new challenges for the banks. We need to find new benefit spaces and possibilities. And also at the same time, we noticed that the AI technology is accelerating in its growth. So we need to integrate the AI system into our business management system. And also, we need to control the risks related to AI development and AI technologies. For ABC, we need to hold on to our all advantages, and we need to find our position in the whole economic development of China. and we need to focus on the economic upgrading of our country, and we will have more efforts put into the country-level economy and real economy development and focus on our 5 priorities of financial development and upgrade our own credit system in order to better serve the economic upgrading and transformation. And also, we will have more attention paid to the international financial market and how we cooperate with our partners. And also, we need to seize this opportunity of AI technology development to empower our whole process of system of development using AI technology. And looking into the second half of the business operation, our executives and our Board of Directors will coordinate the keys of works we have done in the previous half of the year of 2026, and we are going to increase our quality of asset, and we will try to improve the quality of our assets and also to create more value for our investors in the future. And that's my introduction. Thank you very much. Now let's go to the Q&A session. Let's give the floor to the Secretary of BOD, Madam Liu Qing.
Qing Liu
executiveThank you very much, President Wang. Now let's go to the Q&A session. In this session Okay. Let's give the microphone to this madam.
Unknown Analyst
analystThank you very much. I'm from CCTV, and I've listened to President Wang's introduction. We noticed that the operation revenue and the net profit has increased a very high level of growth, and it's very resilient and a lot of growth are higher than the first season. So my question is for the executives, what are your expectations for the second half of year's growth? And what are the driving forces for the growth?
Qing Liu
executiveThank you so much for the question. Just as you've mentioned, we have always stick to the path of high-quality development. We want to have a long-term development, and we want to have an active position in this changing dynamics of the economy. So in the first half of the year, while we are serving the real economy and while we are having this very good performance, we have also made a lot of progress in the indicators of financial performances. And all these progress have shown our very stable pattern of development and our strategy for stabilized development. And just as Mr. Wang has introduced, looking into the second half of the year, we are very confident to keep on to this track of faster development and maintain a good operation revenue. And if we look at the outside environment, we can see that the economy is showing a trend that the dynamics are towards the internal forces and also the whole structure of the economy is upgrading and optimizing. And that has shown there is a great resilience to the China's economic development. And this stable macroeconomic situation has created a very good environment for ABC's development for our high-quality development. And if we look into the past of our history's development and if we look at ABC's own situation of development, we can find that we have our competitive advantages always. We have always focused on how to combine our own advantage with the whole environment development. And also, we have a very great and profound basis of clients. We have very comprehensive products and a very solid capital and assets, which will be our support for future resilience and potential of development. So speaking of the specific driving forces, first of all, we will hold on to our advantage of asset operation, which will help ensure the income from the interest payment. The Bank of China have always stick to the large number of networks all over China, especially at country level. And now with this rural revitalization policy of China and to build a new type of rural area policy of China, we have our own driving force, and we will continue on this path. And of course, at the same time, we will have more diversified advantage being explored. And for the second half of this year, we will continue on this path. And secondly, we have already achieved the cost of liabilities continuing to decline, and that is in an orderly manner. And for the second half of the year, we will continue on this path. For the second -- first half of the year, this average daily increase in deposit is at a reasonable level and is providing a very good support for the real economy development. And on the other hand, it also helps us in reducing this cost of liability. And if we look at this whole trend of development, it seems that the existing debt will gradually mature during the second half of the year and the continuous decline in debt cost will continue for a long time. And yes, that's the trend we are going to stick to for the second half of the year. And thirdly, we have already provided more and more of financial services and solutions, and we have already made our contribution to the optimization of the economic structure. And this is the whole trend of the whole China's financial market. There is this changing in the financial structure. And so facing this trend, the ABC will, of course, consolidate our existing advantage. And at the same time, we will have more plans and strategies towards the future to have more long-term transaction capacities cultivated and to improve our capital management capacity, which can help us get through any kind of economic cycle. And fourthly, we have already achieved this improvement in risk control, and that will help us to have a more solid foundation for future development. We have always regarded this risk control as our foundation of all kinds of operation. And during the 14th 5-year plan, our NLP decline rate is ranking #1 in the 4 major banks of China. And also we have this very good performance, speaking of this allowance coverage and other aspects. And these have all set very good foundation and very solid boundary for us to control the risks within a certain field and level. So all these four factors have shown our achievements. They have helped us to gain a very solid growth in the first half of the year, and they will continue to help us in the second half of the year. Thank you very much for the introduction about ABC's profit-making ability. Now let's give the floor to this journalist in the middle.
Unknown Analyst
analystThank you. I'm from the Xinhua News Agency, Xinhua Financial News. Mr. Wang, you mentioned that the NLP rate have been declined for 5 consecutive years, and there is this growing capacity in terms of this allowance rate. So what is your expectation for the whole year's asset quality operation and especially for inclusive retail asset quality?
Zhiheng Wang
executiveWell, thank you for your question. We have always -- ABC has always put the risk control in the core of all our works. We always stick to the path of prudent and stable operation. We want to have this very stable and very careful risk control, which can make our whole business operation more resilient and more sustainable. And our whole ABC's asset quality has the following features. First, this NLP ratio is dropping. The NPL ratio is dropping. By the end of June, this NPL rate is 1.65%. And while we stick to this category, very strict category of categorization, we still maintain this good level. And also, there is this BP dropping compared to the year 2025. So all these numbers have shown that we have quite good risk control in terms of the asset quality. And another feature of us is that the expected ratio is dropping compared to the beginning of this year and especially the expected [ Cesar ] gap is dropping. is dropping for a consecutive 24 seasons. And this negative number is very important for us because it shows the quality asset of us. And also, this allowance coverage rate is very high. This balance of the allowance coverage rate has exceeded CNY 1 trillion, and that's a very good foundation. And for the first half of this year, the growth in the whole size has reached 29%, and that is a very high level. And this number is ranking the top among other counterparts in China's banking market. And also, you've mentioned this retail asset quality, especially the inclusive retail banking services. well, speaking of the asset quality of this aspect, we have always put our attention on the risk control as always. And we will make more efforts to deal with the remaining nonperforming loans in this aspect, in this retail of the inclusive finance. And looking into the second half of the year, what we feel is that we still need to keep the credit and asset quality of ABC at a very good level. So speaking of all the indicators, no matter the nonperforming loan, the expected or the allowance coverage ratio and all the indicators, we still need to pay special attention to them. And we are going to do the specific things to achieve such goals. The first is we will keep optimizing the credit structure because we always say if you want to serve the macro economy, the finance, you need to understand the macroeconomic situation. And also, we always want to understand the situation of certain industries if we want to provide some financial and credit support for such industries. And that's why we will have more customized targeted design of the credit resources, which can suit the need of our country's economic strategic development. And we will pay special attention to the structural risks of all industries and to control disorderly competitive situations. And we will reduce the excess overcapacity, and we will try to control the low-quality loans for our customers. And also, another measure is we will have a long-term mechanism, which can help us to look into the future and analyze the situation of things that might happen. This is going to be a long-term mechanism for us, especially for the risks related to our customers and the high-risk customers and also the different categories of customers and how to manage the loans of those already exited the customers and also the loans that are about to do or are due to -- we are all going to pay special attention and strengthen the control of all these categories. And at the same time, we have already done a lot for the inclusive retail financing system. And now the whole society is paying special attention to the inclusive retail finance risk control. And we are looking at this whole situation. We are following it closely. We are having strict control of it, and we will have more policies and strategies based on our working reality like reconstructing our whole bank's credit system to manage the credit structure. A very important measure of us is that for any credit measures, we believe it is very important. It is the front line of risk control because it's the source of any other operation of businesses. And another important line for us is the risk control and legal compliance control. And this will help us to work with the real business of credit risk control and together to have a more effective outcome. Management is a very important line and the risk management department for second line of [indiscernible] risk manage policy system and effectively play the role of and talent on business lines with the platform from now functioning and the internal audit department of the bank as the third line of defense for risk management will focus on strengthening the independent evaluation effect of the first lines of defense and conduct the penetrating supervision to ensure that the risk management system does not lose. At the same time, we attach to external supervision on the fourth line of defense for the supervision and the focus of which is to form internal and external collaboration in risk control and joint [indiscernible] failure of control. Therefore, the fourth line to prevent the dispersion and others to prevent failure to control and others to prevent failure. The second step is to actively promote new business development models. We have also considered this repeatedly and have promoted the establishment of a new business development model with the top level design of the branch and operation of the second branch and the template marketing of the subbranch helps the business to focus more on local logistics financial ecosystem to develop credit plans to high-quality customers and standard marketing activities, creating proactive customer acquisition, batch customer acquisition and customer acquisition business development models. Compared with the past retail loans, there should be a big difference from fragment to proactive customer acquisition. The third is to promote integration between online and offline and we need to formulate the unique competitive advantage in ABC's credit management. This is mainly achieved to leverage [indiscernible] and widespread and the client manager team is strong. 400 employees and we feel that these employees can play their role as well, it is crucial for it and promote the model combining on-site and remote work and make great efforts to ensure that the onsite work is solid. We also realize that it is by relying on the models never relying on one model. Therefore, we adhere to the separation of examination and approval post restriction and mutual restrain business mechanism of supervision and and mutual intervention to make up for the shortcomings of model decision. We feel this ourselves because the important part of the bank's credit [indiscernible]. We simply use AI models, we feel that due diligence will be good due diligence should have at least 3 characteristics. The first one is that it should be on site. The second character that it should be able to ensure authentic and be responsible management. So we feel that in [indiscernible] those. But in the end results. We are very firm on this point. On the premise of [indiscernible] household loans by using [indiscernible] we also focus on the improvement of the responsible person for inclusive of the credit process and [indiscernible]. First of all, making sure the managers of branches fulfill the [indiscernible] loans or we shouldn't simply push the frontline employ. We also need to focus on the second tier branches, the management [indiscernible] and the [indiscernible] out. We have clarified risk due diligence exemption further strengthen the provision of the performance of management responsible and created management and lending. In our opinion to do a good job in lending, we need to ensure that loans [indiscernible] should be further optimized and strengthen the credit management is important. We need to [indiscernible] for the entire bank risk control is to strengthen [indiscernible] on rational and policies such as financial measures we need to strictly implement the presale and adopt a policy-based approach for each project and the plan for each project and we can reduce real estate risk and in the past development loans put a lot of pressure on banks and lead to some nonperforming loans. There are various reasons for this, but one of the reasons is the [indiscernible] in the first half year from the overall situation, we have learned the nonforming loan ratio of the estate industry of compared with the beginning of the year remained stable. On local government debt, we adhere to the principle of and standardize and support the market-oriented [indiscernible] of financing reforms. But at the same time, we also pay attention to strengthening the monitoring of the basis of the platform after the [indiscernible] handle new financing in a compliant manner and resolutely guard against the red line of not adding new hidden debt. We also realize that asset quality is always the lifeline of the bank's operational management. We [indiscernible] control and compliance management, there can be no high-quality development firmly establish and achievement to the bottom line. Also we need to [indiscernible] in addition to management and measures. We also need to promote the whole bank to build a good credit risk culture, including the culture based on the quality of organization culture and with matching the professional forward-looking management culture, risk control culture of human collaboration and digital empowerment and so on. By doing so, we can strengthen risk control measures, and we are confident for the long-term future development. Now let's welcome the next question. Analyst name is a bank analyst at China Securities.
Unknown Analyst
analystI have a question about deposits. We know that deposit is the strength of ABC. We see that the repricing of the deposit is approaching, and we have maintained relatively good retention rate of the deposits. We also noticed that liability cost of has the first half of the year. However, we noticed that the overall pattern of social capital utilization has undergone profound changes the demand for wealth management among also increasing day by day. This question about the liability strategy.
Zhiheng Wang
executiveThank you very much for raising the question. We had closely focused on serving rural revitalization and the real economy actively aligned with the macro policies, regulatory requirements and market changes and continue to achieve the high-quality development in deposit business. To summarize, it mainly shows the following three features: First, deposit growth continued to show a good momentum of stable quantity and high quality. With the average daily balance of all deposit accounts reaching RMB 39.5 trillion at the end of the first half of the year 2027, an increase of RMB 3.67 trillion, up 10.2% year-on-year both growth rate and outperformed their competitors. The deposit ratio decreased by 3.6 percentage points year-on-year. It is the only bank among the competitors that has kept the ratio below 3% for 9 consecutive quarters. This has provided high-quality financial resources for real economy. Second, the core advantages of deposit business have been further consolidated from the perspective customer structure, the average daily balance of personal deposits in China reached CNY 212,800 accounting for 4.5% of all deposits in China with an increase of CNY 1.56 trillion in the first half of the year, maintaining the leading position in the industry for 18 consecutive quarters. From the perspective region structure, the average daily balance of country deposits in China stood at CNY 1.73 trillion accounting for 44.6% of all in China. Also the contribution rate has increased by 0.1 percentage points compared to the beginning of the year. It has further played role of the coordinated development of deposit quantity and price has been achieved and the efficiency has continued to be reduced due to growth of deposits in the past few years and the trend of maturity, the stock of time deposits with higher interest rate has entered a cycle of concentrated repricing, especially for 3 years deposits and the reduction of the benchmark interest rate up to 135 against the backdrop of interest expense ratio of deposits in the first half year decreased significantly compared with the previous year [indiscernible] continue to drive steady growth of deposits and provide high-quality financial guarantee for serving of the economy; secondly, we will continue to consolidate and different competitive advantage; and our third measure be taken is to have overall a range of all sources of our funding. We are going to follow the pattern of the social capital flow and also on the basis of successfully handling the transfer of regular funds due for maturity. And at the same time, we need to make a formulation for the general deposits and central bank loans and other interbank deposits and accelerate the transformation of the settlement payment and other deposits. And altogether, we want to optimize the growth structure of the source of capital. And fourthly, for the second half of our year, we are going to strive to maximize the benefits derived from the repricing of deposits. And also, we are going to strengthen the differentiated management of deposits throughout the whole bank to make the cost of the payment of interest to drop gradually.
Unknown Analyst
analystThank you for the question. I'm from China Business Newspaper. We know that the country level business is showing the advantage -- differentiated advantage of ABC's operation, and we know that there is a very large proportion of such part of business. So my question is, what is your plan for the next step of country-level business development? And are there any long-term or short-term plans?
Zhiheng Wang
executiveThank you for the question. I'm going to answer your question. And from the start of this year, ABC have followed the country policies to help the rural revitalization and support the rural and agriculture and the farmers development. As we have shared, according to the 15th Five-Year Plan of China, we should promote the high-quality development of rural area and the rural economy and to form a long-term mechanism of modern agriculture development and to better expand the great results already achieved by power alleviation efforts of China, and that is also the future direction of ABC's development. So for ABC, we will always hold on to our banner of serving the agriculture, the rural economy, the rural area and the farmers. We will always try to improve the contribution of coffee level business performance we hope that our country-level business can always account for about 40% of the whole business. And we are going to do the following things. First, to serve the agriculture, the rural area and the rural residents will always be our priority. We are going to have the provision of all kinds of resources to achieve this goal. And the financing at country level is mainly about credit and focusing on the important agriculture-related projects in the 15th 5-year plan of China, we should know that there are such some realities like the living condition in the country level is not that good, and there are very large demand for the credit. So we are going to have targeted policies and measures to deal with the real situation. And we hope our credit and our businesses can solve the real needs of the rural residents. And at the same time, we are going to work with like the government and other industries, especially in terms of the supply chain, the value chain and the industrial chain of agriculture. And at the technology level aspect of agriculture development, we are going to introduce more policies and technologies to the key cities and to introduce the key mechanisms of our bank and of the whole economy to the key counties and rural areas. And at the same time, we will know the exact goals of rural agriculture and rural area and resident development. We will make our efforts to build some products that can serve the construction of modern rural service center. And also, we need to follow the strategy of our country. We will make our 15th Five-Year plan to serve the rural area and to apply our policies, strategies and technologies to our agriculture and country-level service-related programs. And in terms of integrated service, we are going to have the special financial debt and programs offered to the rural area and agriculture related to the customers to better serve the rural revitalization and the rural residents. And of course, at the same time, we will always stick to the control of risk as our bottom line. While we are serving the real needs of the rural area, we should always implement the regulations in terms of all kinds of retail and other services, especially we are going to improve our level of supervision of future risks in certain industries. And also, we are going to pay attention to the legal compliance management of programs related to agriculture and rural residents to make sure that the country level economy remains stable. And at the same time, we are going to improve the mechanism of the agriculture rural area [indiscernible] department management. Management is always the foundation, and that is very important for us to improve the service quality we can provide for rural revitalization. And also, we are going to prioritize our country-level business in terms of the policy, resources and the future plans, including the financing, the human recruitment and the new channel development. And we are going to build more networks at town and country level this year. We are hoping to have 2,000 more of such points this year. And also, we are going to offer more online services to more county-level business customers. And also, we are going to use AI and other technology to empower our service for the rural area and the residents and agriculture-related business. And we hope we can improve the experience of our customers. Thank you so much.
Qing Liu
executiveNow let's invite a question from online participants.
Unknown Analyst
analystMy name is Peter Zhang. I'm from JPMorgan. I want to congratulate ABC on your performance. My question is about your retail business. We noticed that you have more than 900 million individual customers and the individual deposit is also achieving a very high level about CNY 3 trillion. So what will be the key of your future individual-related business, retail business?
Zhiheng Wang
executiveThank you for the question. I will give the floor to Mr. Lin to answer.
Li Lin
executiveThank you for the question. The retail business has always been the strategic basement foundation of ABC's development. It is of really, really important position in ABC's overall development. For the first half of the year, ABC have followed this requirement of our party and central government to do the right thing and to achieve the right results and to do the difficult things correctly. In order to do that, we have 5 priorities in financial services, and that is what we have done. And also, we have promoted the retail business in order to help the development of the internal demand for our economy, and we have provided a very professional and very targeted services, financial services for our agriculture-related customers. And we have requirement for our retail business. And if briefly sum it up, it is -- we always require that our -- any service related to the agriculture and rural area should make a step forward, should make improvement every day. I have some discussion with my colleagues. We believe that a step every day is not easy to achieve, and it's not difficult to achieve also. But if you want to achieve it, you need to know what should be your capability needed, your resources needed to achieve it. You need to make concerted efforts. You need to say a lot of things, do a lot of things and to work with a lot of partners in order to achieve that. So for us, to work in the retail business, it is very important, especially for our future high-quality development. If we look at our statistics until the end of June, the deposit of individual is near CNY 21.3 trillion. And this growth is also very high. It's near CNY 1 trillion, and that is ranking #1 of all major banks. And we have also achieved CNY 3.95 trillion in the individual loans and increased number, yes. And that is also helping us to achieve the increment of CNY 309.5 billion, and the balance is also ranking #1 in all counterparties in all other banks. So what we have felt is that behind the 900 million customers, 900 million accounts are 900 million units of families and their trust. And so this whole number of individual customer amount to the financial assets of them will amount to CNY 25.7 trillion, and that is a really large number. And at the same time, we have the diversified service provided to different groups of people like the elderly customers, the people who gain salary and the new citizens and different types of customers. And also the cross-border service is also maintaining a very fast growth at a very high level, and we have achieved 71.1% of physical precious metals sales and also additional and the partnership sales reached also a very high level, 112 and also the ABC values are very high. And if we look at the nonperforming loan ratio of individual loans, it is about 1.39%. That is a relatively low level. So if we look at the quality of asset of the whole retail sector, we can see that we are having a long-term planning, and we are having a stable growth. And we have always put our customer at the core of our future development. We hope to gain the satisfactory response of our customers. It is like a test stone for the quality of our service. So for the next step, we are going to further implement like the fourth session of the plenary session of the 20th -- the Central Economic Work Conference and also the Central Committee of the Parties meeting and also other policies, we are going to further optimizing our whole system and to transform our businesses. So for the retail sector, we have 4 aspects that we need to make progress. The first is that we need to have a very solid foundation for this 900 million customers individual retail service. And this retail service is covering a very large range of customers. It can be regarded as the most comprehensive, the largest inclusive finance. So we need to make our most effort to serve our customers to make sure that the development of finance can benefit more customers. And more specifically, we need to have a very solid manner taking to develop the elderly care-related financial service. And also, we are going to pay more attention to other aspects of social welfare. And the brand of elderly care finance of ABC is called, which means the elderly care of cultural Bank of China. And we are going to make our efforts to build a comprehensive system of the elderly care-related financial service in different branches of different areas of the country to provide more people with high-quality elderly care. We continue to improve the quality of the financial services to the [indiscernible] optimize individual pension financial products and services so that more people can enjoy a -- at the same time, we continue to deepen the service platform such as [indiscernible] elderly care [indiscernible] indiscernible] life we will further refine customer services with more accurate data labels poultry and suparetildnti manner [indiscernible] hold -- these are crucial for us to sell household loans and business loans and they are of great help. We should take effective measures to support the development of small and micro enterprises. We should adhere to benefit both enterprises and people and regularly implement the coordination mechanism to support the financing of small and micro enterprises, which we have been. We should also do a job in the inclusive finance and focus on wholesale market business and other to further optimize the service process strengthen the support of [indiscernible] business owners, including the financial needs of individual business. The second is to [indiscernible] tool to expand domestic demand and boost the 14th [indiscernible] and [indiscernible] deepen the cooperation with e-commerce platforms carry out various forms of act [indiscernible] reduce cost for clients to access services. At the same time [indiscernible] that under better [indiscernible] and [indiscernible] services focusing on [indiscernible] consumption area consumption and the development of new business [indiscernible] accuracy, compliance and customer convenience of consumption loans and the measures to boost the first half of this year, the personal housing loans and business loans credit card exceed CNY 1 trillion, ranking among the best in the industry. The third is to hit AUM of over CNY 2 trillion and set a new benchmark for wealth. In this regard, we will firmly aim for common prosperity and remain true to the trusted family financial planners [indiscernible] and Wealth Management, our pension business is APC pension. We decided to name our wealth management business, ABC Wealth. One focus is on product supply with a continuous emphasis on supply side reform, leveraging the advantage of group synergy and integration adhering to the principle of reasonable expectations and qualified delivery and making efforts to both innovation and selection to drive the transformation of the product show from focusing on categorphasizing high quality product that is of high quality second to focus on solid innovation to meet the financial management needs of clients throughout the lifestyle life cycle, enabling one service and professional and [indiscernible] we will further develop our create a better life for everyone. On the one hand, we will provide integrated services to our clients adhere to the concept of one client, one bank and improve our business. The is to strengthen the development of our communities, enterprises and around our branches and other client groups. We're building ecosystem financial services at the branch. The second is to rely on platform such as mobile banking. And we to provide convenient financial services to clients also improve online services. The third is to act and online to offline integrated digital business model, which is not simply marketing the essence of our work to drive and the under [indiscernible] the... And also the increase of CNY 532.2 billion of increase and also a lot of new increase in terms of this SME customer-related inclusive financial services. So for the first step we are going to do the 4 things. First of all, we are going to be deeply integrated to the general development of our country's plan, and we are going to follow the guidance of the 15th 5-year development plan of our economy, especially we are seizing the opportunity related to the cutting edge technology development and future industry development and also the upgrading of traditional industries. And we are going to focus more on the modernization of certain industries, which will all be the foundation of our innovation for the inclusive financial services. And what we will do is to create the financial services, which are in line with the economic development and the market demand. And at the same time, we are going to make full use of the policy and monetary tools. This year, there has been new financial tools created by the central government and the central financial and fiscal coordination mechanism, which can promote domestic demand-related policies. And and all other related lists of policies to help the SMEs in terms of subsidies for their loans. And ABC is going to make full use of such policy tools to reduce the risk and to innovate the service related to products and to make the operation process of all businesses more smooth and to expand the development space for inclusive finance. And at the same time, we are going to also give full play to this mechanism to coordinate the financing of SMEs, and we're going to make full use of this platform, which provides us with the information related to the financing credit of SMEs for the further stable legal compliance development. And also, at the same time, thirdly, we are going to promote the digital development and transformation of inclusive finance. On the one hand, we are going to promote the in-depth piloting of digital transformation of inclusive financial services. And at the same time, we are on the pilot, we are going to create more high-quality products, which can promote the digital technology-based financial inclusive services. And at the same time, we need to explore the possibility for us to use like AI agents and other technologies and precisely control the service process and to optimize our business operation and to control the risks. And firstly, at the same time, we will pay special attention to the control of risks, legal compliance issues and to explore and to carefully study the new policies related to the risk control. And we will build a group of talent who can help to strengthen the source of all the risk control and to have an online and offline integrated comprehensive system, which can control the risks. And we are going to iterate more newer models of risk control and have a timely supervision and emergency alerting system for us to control the risk. Looking ahead into the remaining of the year, we are going to have a stable path for us for further development and we are going to follow the guidance by the supervision organizations to have a stable investment and optimize the structure of development. In order to achieve that, we are going to improve the inclusive financial system quality, both in terms of its quantity and in terms of its efficiency, which can better stimulate the vitality of the market and improve the high-quality development of the society and people's livelihood.
Unknown Executive
executiveThank you, Mr. Wang for the answer. Now let's give the floor to another question from a participant online.
Unknown Analyst
analyst[Interpreted] The question is related to AI. So are there any measures for ABC to apply AI in your businesses? And for your next step, what will be your main focuses to make efforts to integrate AI more into your future operation?
Zhiheng Wang
executive[Interpreted] Thank you for this question related to deepening the use of AI. In fact, since the start of this year, ABC has achieved a lot, especially in the smart banking sector building. And the smart banking is based on our development of the AI agent and it's led by the demand of real programs. And we have continued to improve the use of AI at a large range and at a high quality. And we have achieved 4 results in 4 aspects. The first of all is we have accelerated the innovation in terms of digital-based development of our businesses and we have accelerated a lot of digital-based process and also this whole digital process have helped us to make the operation process more smoothly and help us in the application for credit for our customers. And at the same time, AI is helping us to expand the channel of customers. We have the 11.2 version of the personal mobile bank for our individual customers and which can provide our users with more scenarios of financial services. By the end of June, our mobile bank users have exceeded 280 million, and that is leading in all banks of China. And also, we are improving our -- all kinds of digital operation capabilities for different types of customers. And at the same time, we are using AI for risk control. For credit-related risk, we pay special attention to the supervision of risk in terms of any kind of inclusive financial services. And also, we have promoted the upgrading -- the smart upgrading of the whole process of inclusive finance and also using AI to empower our process to deal with the risky assets. And also, we are using AI for more scenarios. And such application involves the entry of clients into the system, the tracking of their background, the risk control and also the risk supervision in the financial process. And certainly, at the same time, we have used AI to lower the burden of our branches, especially the foundation level organizations. We have this so-called ABC Cloud, which is the ABC version of Open Cloud. And this ABC Cloud is helping our staff in all kinds of scenarios, for example, in identifying the green loan and in categorizing different types of loans. And also, we have created this [ emun ], which is the AI assistant of ABC. And we have also created this smart brain, which can help us to identify the situation of a very large range and to deal with the difficulties and to provide the solutions for all kinds of cases in different scenarios. And at the same time, we're using AI in more on-stop situations like for a lot of businesses related credit card, they can use AI to call for help and to deal with the situation. And at the same time, AI is providing us at some very fundamental level, provide us with very fundamental support. Like AI is giving us very high-quality database and to help us to have the structural transformation of our database and to empower our business operation and also help us to create the knowledge bank of our ABC organization. And at the same time, we have improved our whole metrics of AI tools. We have introduced the DeepSeek, [indiscernible] and other large language model into our system, which has helped to improve our AI capacity to 1 trillion level, 1 trillion data level. And in our next step, we are going to continue to improve the quality and efficiency of AI agents. We're going to do the following things. First is to deepen the use of AI agents in all kinds of scenarios and to create a long-term mechanism for us to use the AI agents in different ways. And second, we are going to continue to strengthen the support of AI from the mental level. We are going to use AI to build -- to further build our fundamental brands and to create solutions for all kinds of situations on the cycle of financial service. And thirdly, we should always stick to our bottom line, our red line, which is the risk control. We will always control the risk related to AI management. Because the large language models, they are changing so fast. There will be some risks like the black box, the illusions of the AI. We are going to deal with these problems. And we are going to manage the scenarios based on categorization to make sure that AI is stable and controllable. Thank you.
Operator
operator[Interpreted] Thank you, Mr. Wang, for answering the smart banking building of ABC. Now let's give the floor to this lady on the left.
Unknown Analyst
analyst[Interpreted] I'm from 21st Century Economic Newspaper, we found that from the situation of 2025, the total proportion of bond stocking financing has exceeded loans in terms of the financing for agriculture. So my question is for ABC, what will be your strategy for your future investment? And what will be the return on investment for like securities in the future?
Unknown Executive
executive[Interpreted] Thank you for the question. Let's give the floor to Mr. [indiscernible]
Fanjun Meng
executive[Interpreted] Well, thank you for the question. Actually, in terms of the security business of ABC, we can conclude it in the following sentences. First of all, we have paid much attention to the high-quality development of securities. Secondly is we have always understand that we need to follow the general trend of economic development and have a solid foundation. And third is we have always improved our trading capacity. And fourthly is that we have expanded our scale of service in terms of investment of securities. And fifthly is that we have a very high level of revenue contribution made by securities. By the end of June, there is this revenue of CNY 17.85 trillion. That is year-on-year growth of CNY 1.5 trillion compared to the previous year. And if you look at the structure, long-term ones, including the 5-year or more bonds have a large proportion. And the ABC is having a relatively lower cost of holding. And also we are having a higher level of capacity of lowering the risk and higher capacity potential. So looking into the second half of the year, we can say that ABC is having a very adequate storage and preparation, and we have a systematic capacity to deal with the risks in the system and such capacity and the preparation can help us to deal with the fluctuation in interest rates. If we look at the overall market, we have to admit that the entire revenue level is relatively low. And the yield curve for banks is holding -- is showing a very fluctuated one. And we also know that the holding period of bonds, the appreciation in bond values and the trading opportunities is contributing to increasing return on bond investment. So that's our expectation for the coming next year. We know this year is the beginning of the 15th 5-year plan of our country and ABC as the major Bank of China and also as the fundamental and most important agriculture-related Bank of China, we are going to seize this opportunity, and we are going to make full use of our position as a major bank of China. And we're going to follow the policy, the monetary policy and the fiscal policy of our country and to improve the efficiency of financial market development. For our next step, we are going to follow this -- the bank's whole overall plan for the allocation of assets and have a flexible allocation of all kinds of securities and to safeguard this bottom line of security. And there are actually 2 aspects of future security investment that we need to pay attention to. The first is we need to have this judgment of future possible situations. We need to know that because now there is this outside environment and geopolitical dangers and also the U.S. Fed and the EU, they are having all kinds of measures that we need to pay attention to. And for the second half of this year, we need to maintain a relatively stable attitude because the fiscal and monetary policy will remain relatively stable for the second half of the year.
湛东升
executive[Interpreted] [indiscernible] the [indiscernible] out in overseas for offshore RMB securities, we will follow the trend of [indiscernible] securities and better serve high opening of finance. This is the first step to strengthen the forward-look research and steadily carry out the securities investment business. The second strategy is to focus on our main [indiscernible] will increase the support for the implement of our major national and the development of security in areas with a focus on serving transport, electricity and energy among others as well as vital to the national economy and people's [indiscernible] the allocation of high-quality industrial bonds. The second is to focus on the 5 key areas of financial services and key areas related to agriculture are actively issue green bonds for [indiscernible] with a focus on increasing support for green finance, [indiscernible] and industry. We invest in bonds related to agriculture are support for rural entities and bank. Let me give you one example like the Agriculture Development Bank of China issue bonds, we will maintain an appropvel good [indiscernible] So first of all, I want to set up to maintain the feature. The first one is specialized meaning professional service system is very professional. We have set up a Fintech team at both the head office and branches and establish technology Fintech service center innovation hub, creating a professional organization structure involving Fintech department and specialized branches and focus on cultivating a team of professionals who understand the industry technology and finance. In the first half of the year, we closely follow the national strategy to expand scope of technology innovation centers, achieving full coverage of the Beijing region, the River Delta region and the Guangdong, Hong Kong, Macau Greater Bay Area as well as cities in other regions. Second, innovative credit policies that the character of [indiscernible]. We've broken through the traditional credit evaluation model and develop differentiated credit products for different life cycle such as growth and mature on innovation and growth attributes and [indiscernible] Number [indiscernible] office branch to build a full range from talent to enterprises from credit to equity insurance and wealth management service system. Also, we have formulated online financial product and services. We -- for example, the head office launched a convenient online product loan for small and medium micro tech enterprises. Recently, they innovatively promoted the R&D loan in Zhjian, Shanghai and other places, the loan serving AI company essential, which are widely welcomed by the market. In the first half of this year, the number of companies with loans in the bank exceeded 34,000 ranking among the best in the industry. Fourth, an integrated tech innovation ecosystem guided by the financial needs of tech companies. We focus on leveraging internal and external synergy and build an innovation service ecosystem. Externally, we collaborated with government department, research institute, venture capital firm to establish an innovation alliance and establish a mechanism for mutual learning we upgraded AC technology, financial service solution and implemented the deployment of investing early, investing in more businesses, investing for the long term and investing in hard technology business intelligence digital platform to industrial financial service platform. This is our own for a modern industrial system in key areas and build an industrial client map. We integrate internal and external data from multiple dimensions, embedelligent evaluation models and providing dynamic monitor Hong Kong Macau Great project [indiscernible] modern and are clearly invest and focus on investing, investing and investing for long term as Group has extensive channels and a large client base and it has obvious advantages in inclusive financing and technology finance investment and leverage the advantages to select industrial and recommend high-quality projects for technology companies in stages to provide capital and company early-stage technology companies with patient capital helping them go through growth cycles and provide integrated services, including equity investment loan and consulting to help them grow stronger during the business plan, ABC will continue to focus on technology finance impact strategy and focus on and also for the development of... Thank you for the sharing of fines. My question is about the dividend distribution introduced that the cash dividend distribution percentage will increase to 31% from 30%, which reflects the importance of how to stabilize the dividend ratio in the future better reward investors. And looking into the future, we will have more high-quality services, main business services provided. And secondly, the second thing we do is that we will have a long-term high-quality information exposure. We believe this is very important for our relationship, our trusted relationship with the investors. And what we will do is, on the one hand, in terms of the main business information disclosure like the strategic and financial service information disclosure, we will strengthen the -- yes, we will strengthen what we do in expose more related information. And at the same time, we will have more diversified information disclosed and also to respond to the suggestions and the calls of our investors to answer to the market. At the same time, the Agricultural Bank of China will have a sustainable way of development and to safeguard the sustainable value of our investors. And since the public listing of ABC of 2021, there has been 12% and 11% of the A share and H share stock of return for investors of ABC. And in 2023, the number have reached 34% and 36%. So that is the number, the statistics. And at the same time, we have always paid back our investors with high level of dividend. We have remained the level of dividend above 30% and the whole dividend amount more than RMB 987.2 billion, and that is a stable and sustainable return for our investments. And we are also going to have more options like the intermediate profit distribution to its shareholders and other measures. So in the future, we are going to have more diversified ways to maintain this high level of dividend return and the interest return to share the results of development with all of our investors. So we have had a very thorough discussion today. And due to time limits, we will have the floor open to the last question. Please give the microphone to this, madam.
Unknown Analyst
analystFirst of all, thank you, directors, for this very precious opportunity to be the last one to ask questions. I'm from CICC. I'm. We have noticed that in recent years, ABC is having very good business performance and creating a lot of dividends and return for the shareholders. So behind such great results, there must have been a lot of strategic planning and very efficient implementation of strategies. So here, I would like to ask what will be the key areas of development for ABC in the 15th Five-Year plan of China's economy?
Unknown Executive
executive[Interpreted] Thank you for the question. I'm going to answer your question. Just as you have said, in the 14th Five-Year Plan, ABC has achieved a very great business performance results. And just just as you've said, this has a lot to do with the strategic planning of us at the beginning of the 14th 5-year plan period of China and also our precise implementation of this plan. So in the 15th 5-year plan period, we believe this is a very important period for our country's economy to have a solid foundation of economic development and high-quality and speed economic development. So on this very important time point, we are going to follow the guideline and the policy of our Central body Committee and our central government and the ABC is also having our own 15th 5-year plan. We have already submitted that to our Board of Directors for the review. And during the 15th 5-year plan of ABC, according to our plan, we are going to implement the social idea with the new eras characteristics and also to serve the people and to serve the real economy and to have the reform and innovation as our main driving force and to follow the guidance of our party and to strictly follow the policies. And our goal is to serve the agriculture, rural area and rural residents and to serve the people and to be a bank of inclusive financial services. And in this way for China to improve its national capacity with financial development, we want to make our own contribution in this new chapter. So there will be some measures taken. First of all, we will put the leadership of our party the political ideas at the center of our development. The leadership of the CPC will be implemented into all steps of our company and our bank's development and management. The ideas and ideologies will be our tools for high-quality management of our bank. And also anticorruption work is very important for our bank. We are going to follow the anticorruption measures taken by our party. And at the same time, we are going to stick to our main business. We will always have this goal of being the leading bank in rural revitalization. And we will put the service of the agriculture rural residents rural area in the core of our businesses and to make our own contribution for the modernization of agriculture and rural areas. We will improve the quality of the daily inclusive financial services for agriculture and rural area. And also, we will have more innovative mechanism for the agriculture and the rural area and also promote the country-level business development steadily and at the same time, we are going to be led by the new ideas and patterns of development. And we are going to pay special attention to the key areas and the weak areas and to provide them with enough financial support. We are going to improve the 6 network building and to provide strategic support for the strategic industries. And we are going to give priorities to the 5 main chapters of financial development, and we are going to improve the international development of financial service sector and high-quality development of financial sector. And in addition, we hope our financial service can help our people. We want to serve the people and we hope that because we have the advantage with the widest coverage of customers, and we want to make use of that advantage to benefit the people and to improve the livelihood of the people and the welfare, social welfare of the people and to provide more diversified financial services to different groups of customers to introduce more diversified financial services and products to every household and to improve the life quality of Chinese people. And fifthly, we want to build this intelligent bank, smart bank for a future high-quality development of our financial services. We will integrate the AI and other technologies into our existing business and to create a new ecosystem, which human efforts and machine efforts and AI efforts can be coordinated for our digital transformation. And we will have the AI to lead the change in paradigm of our digital finance and to create new competitive advantages for us in the new era. And sixthly, we will stick to the path of stable development. We will always put the risk control as the main topic of our financial services, put it at the core and to create a comprehensive system to innovate the tools and measures to improve our ways for long-term and-looking risk control measures. And we need to improve our new ways of risk control in this new era of technology because new high security level is very important for high-quality development. And that's our plan. And for the next step, we are going to implement all the plans to put all things into solid work to change -- to turn the blue trend into a real scary and to make our own contribution for the 15th Five-Year plan of our country. And that's my answer.
Operator
operator[Interpreted] Thank you very much, Mr. Wang, for the answer. And ladies and gentlemen, thank you so much for your participation in this 2026 interim results announcement of Agricultural Bank of China. And I also want to thank all the investors, analysts and journalists for your long-term attention to ABC's development. And I also want to thank the director team. Thank you for -- under the guidance of Mr. Wang. Thank you for sharing with us your experience. So in the future, if you have any further questions, please don't hesitate to ask our team and the department for further information. And that's the end for today's meeting and today's announcement. Thank you very much.
Read the full transcript via the API
You're viewing the first half of this call. Get the complete Agricultural Bank of China Limited transcript — plus 253,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.
Get the API View API docs →This call discussed
For developers and AI pipelines
Programmatic access to Agricultural Bank of China Limited earnings transcripts and 253,000+ others is available through the
EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments,
full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.