Arista Networks, Inc. (ANET) Earnings Call Transcript & Summary
November 17, 2020
Earnings Call Speaker Segments
Pierre Ferragu
analystGood afternoon, everybody, and maybe good evening if -- for those of you who are still following us from Europe. And if you do, thank you for that. This must have been a long day for you. So I am Pierre Ferragu. I lead the technology research team at New Street. And I'm very, very happy to host for this session, Arista, Arista Networks. And we have here on the call in -- on the stage -- on the virtual stage, Ashwin Kohli, who is Senior Vice President in charge of customer engineering; and Ken Kiser, Group Vice Present of -- in sales, who has like a -- as part of his responsibilities, the sales responsibilities for service -- service provider clients for Arista. So I will have like a fireside chat -- a virtual fireside chat with Ashwin and Ken. I have a lot of questions for them. I'm sure many of you in the audience would have questions. If you have them, just type them in into your conference window or actually shoot me an e-mail as well, if you want, it works well for me, and I'll do my best to integrate your questions in the floor as well. Well, Ashwin, again, thanks a lot for making the time to join us.
Pierre Ferragu
analystAnd as a starting point, let me ask you a fairly broad question: What is Arista's technology? And what is its role in 5G?
Ashwin Kohli
executiveSure. Perfect. Great. And thank you, Pierre, and everyone. I really appreciate you guys joining our fireside chat today. I'm actually going to punch it over to Ken. Ken is closer to the customers as well as I mentioned before, and then I'm going to have him answer that question, and I'm going to give you a little bit of my background as well on that answer. That works for you? Yes?
Ken Kiser
executiveYes.
Ashwin Kohli
executiveKen, over to you.
Ken Kiser
executiveSure. So Arista Networks is a technology company based in Silicon Valley. We make networking devices, commonly referred to as switches and routers. Initially, the company got started making very specialized switch and equipment targeted at the low-latency financial market. So the distinguishing characteristics of those products were very, very high levels of reliability, given the criticality of those services, and most importantly, the latency, right? Obviously, moving the information between the trading servers provided a big advantage when you do algorithmic trading. So that was kind of the entry to market. It got us going. It basically generated a very rapid profitability for the company. But the aspirations were always around solving the problem for the cloud. I mean Arista was founded in 2004 with the premise that the cloud, back then, it wasn't called the cloud, but it was early stages of Google and social networking, that the cloud was going to have a demand for networking products that was far different than anything that had been done before in terms of the performance of those products, the way you manage those products, the way you evolve those products in a rapid nature to drive Moore's law type of economics. So as it's pretty well-known now, Arista was very successful with that journey and became a very large and continues to be a very large supplier of networking equipment to the largest cloud operators on the planet. Since then, right, we've been on our journey to diversify our business. Certainly, we don't have any desire to not continue to do business with those very large customers. As you know, 2 of those hyperscalers are top 10 customers for us. But we've done a lot of work over the last few years to expand our offering outside of the cloud. Now we feel very proud, and we've gotten a lot of great advantages by working with these companies, the innovation, the knowledge, the direction they've helped us to drive our products. So a lot of the things that we built in conjunction with a Facebook or a Microsoft, we've been able to take those learnings and apply them to products that we have been successful selling to general enterprises, big banks, big hospitals, state and local government, is one, as you probably heard recently about our progress in the campus business. But for this discussion, really, it's about the third leg of that stool, which is the service providers. So we've been on a journey. And I've been kind of the steward of the strategy from the very beginning of my time at Arista in 2012. And initially, it was basically just a direct, take the same sort of data center switching products that we built for the high-frequency traders and the cloud operators and basically take them to solve similar problems in service provider. Every service provider is a business as well. They have IT infrastructure, they have data center infrastructure. And we were very successful at basically just selling the same products to service providers, it's just another customer type. But all along, the goal has been to basically continuing to evolve our product to become more of what the industry calls a full-blown router. Jayshree, and we, joke a lot, that our goal is to take router as a noun to routing as a verb because we believe routing is a feature set, it's not a class of product. But it was always the intention to take the journey, both with our hardware partners, companies like Broadcom and Intel that build our silicon, as well as the software set continually down that very long and difficult journey to add the entire feature stack to make it applicable to take an Arista product and stick it in the middle of the largest, most complicated, high-end service provider networks there are. And we are on that journey. I mean we -- we're probably further along than we have to go. There's still a lot of work to do. But that journey is what has allowed us to be relevant in this 5G trend. So first part is, we've made the investment, we've built the relationships with the customers, we've got the foundational wins in the data center and other parts of the network to allow us to compete for 5G. So that's an Arista-driven thing. The other side of it, which your question is, is what's going on that would allow Arista to actually participate in that. And what's going on there is if you understand how 4G networks were built. They were very classic telco, right, it was one vendor, it was typically proprietary that each market, each 4G market, like Verizon went into New York, right? They picked one vendor, Nokia, whoever, Samsung, Ericsson. And when Vodafone went into London, right, they would pick one vendor to build out the radio access network, the antennas and the net backhaul, that would be a single-vendor thing. And because of the way the technology was developed, you had to do it that way. And then the way you got diversity is you did Cisco in London and then you do Juniper or Ericsson in Frankfurt and then so on and so on and so on. But what's happened with 5G is those interfaces between all the various components of the radios and the core and the backhaul are now standard, right? They're using standard Ethernet technology, standard IP technology. So no longer do you have to buy it from one place. It doesn't mean you won't. I mean there's a lot of business reasons that you might want to do it. But that change in architecture has allowed companies like Arista, who have a long history and a lot of intellectual property around Ethernet and IP, to be able to compete in this space. And the service providers are under a lot of pressure, right? They haven't had great growth. They certainly have a very capital-intensive -- capital-intensive business that's got a lot of competitive dynamics coming out of them. And they've been forced and are becoming much more open-minded about searching out new partners, new vendors to help them drive innovation as this 5G turning takes place. So to summarize, right, it's a 2-part answer: One is Arista's been at this thing for long time, driving towards building the right features, building the right product, building the right credibility, building the right mass to make us credible in this space; at the same time, the technology has evolved from 4G to 5G from kind of narrowband to broadband that will allow new vendors that are more standards-based to insert into the telecom infrastructure.
Ashwin Kohli
executiveAnd then, Pierre, if I can add to what Ken has said, to answer your question very specifically in 5G in terms of technology, if you break it down into very -- 3 high-level buckets, right, so you've got the radio access networks, which is right at the edge, then those radios are connected to the aggregation points, which are then connected to the core. So if you actually look at -- if you break those 3 things down, starting at the core, and this is what Ken was talking about, traditionally, a lot of the service providers needed, what Ken and I joke very often is what's called a god-like box, right, which is a routing box. It has to have a whole bunch of legacy features in order for us to go sell into that space. Well, in the last 4, 5 years, Arista has put a lot of R&D investment in our software in order for us to go get into that space in the core side, right? The middle piece is where 5G really comes into place, where this is all the aggregation points where the radio is connected. And if you actually look at that space specifically and you just peel the onion out, a lot of that looks like data centers, right? And so the reason why it's prevalent is because for 5G, when you look at the application types, you've got couple of different types, right, you've got the infrastructure that's necessary to make the call and then there are applications that are necessary for 5G, like IoT or smart cities or smart driving, those kinds of applications that need to be closer to the edge. When you're building that infrastructure in the middle, it looks like a data center, the reason why service providers are looking at us is because they want to be more like cloud-like. They want to have the same principles, low power, low footprint, high bandwidth, more automation, open APIs to go build a data center to give them the flexibility for that. And so because Arista's been really good at building out cloud infrastructure, they're now naturally having conversations with Ken and my team in the field in order to go build that middle piece, right, which is -- gives us a really good edge to break into the 5G space. I wanted to make sure I answered your question there.
Pierre Ferragu
analystYes. I think you very clearly answered the question and actually stepped over the next one. I wanted to hear your thoughts about Telco cloud. So this idea that the telecom network is becoming like a distributed cloud. So this is exactly where you are positioned. So can you tell us about what you're learning from that? What's different between a cloud and a telecom network today? And what does it take to transpose the way you do networking in the cloud into the way you do networking for telecom? And how is that journey looking like?
Ken Kiser
executiveLet me take it.
Ashwin Kohli
executiveGo ahead. Yes.
Ken Kiser
executiveSo it's interesting, right? And if you're watching the industry, you see, there's a lot of announcements between some of the cloud operators and the telecom operators, AT&T and Microsoft, AT&T and IBM have made announcements, Verizon and Amazon have made announcements. And a couple of things, right? So clearly, the business is all driven by the applications. But one of the things that's changing in 5G is that you got to understand how the networks are architected. In the old way, 4G world, you had a radio, right, you had a backhaul, right, all closed. And then some far pretty deep in the network, basically, the data and the voice would get unpacked in 4G, and then that would be where the IP connectivity was. And then that IP, you would then peer, right? They would connect to the Internet and their backbone and whatnot. Like I said, it was pretty deep in the network. What happens with 5G is that native IP interface now it's much, much, much closer to the radio, much, much, much closer to the antenna. So where before the operator had to own everything through the RAN because it was closed, now you can insert basically third-party data centers and applications, much, much closer to the end. In some cases, the actual tower itself. So what that allows for is it allows for a much more robust application infrastructure. So if you are in the business of hosting applications, like the cloud guys are, getting that cloud data center, that Microsoft data center or that Amazon data center connected closer to the tower than in past is the objective, right? There's good value there. And of course, the operator, service buyers want to capitalize on that asset, and they're looking for ways to do deals and make those connections. So that is part of it. The other thing is there's this idea that by putting these applications right at the tower, there's going to be this magical revenue stream that's just going to appear because latency is everything, right? And this is a big debate. And I've heard this come up in calls today and elsewhere. And there's this idea that there's this beachfront property at the bottom of the tower that you can then deploy compute and storage and deploy these, like I said, these magical applications that no one really understands yet that would create this new revenue stream. So that may happen, right? We always have seen in our industry. When you create infrastructure or create the opportunity to innovate, people rush into that space and business models get created. But the idea that latency is this magic thing and that lower -- lesser latency is always better. You got to understand, right? An application's got a lot of parts to it, right? There's the handset, there's the database. There's all these things that have nothing to do with the network that drives the performance of that app. So what's going on and what should be interesting to watch and what I would encourage Pierre, you, and the people that are listening is, where is the right place, right? Does it really make sense to try to build out a massive-scale data center underneath every cell tower? Or is there some middle ground, right? So we know that one data center in the middle of a continent is also not the best answer, right? We've seen that learnt -- the whole concept of content delivery network has shown that some amount of distributed nature of application infrastructure is a really good thing. So the debate is, is where is that. And like 4G, there were some hard technology, architectural things that determined that the connectivity to the IP and the applications was pretty deep in the network. 5G gives you the option of putting it closer, but what will be interesting to see as this moves along, where does it go, right? And then to answer your question, where is Arista's play in it? We are ambivalent, right? I mean we are a data center company. So whether those servers are connected to our devices that are underneath the tower, whether those servers are connected to our switches somewhere in the middle, whether those services are connected to our huge sets of switches inside of these largest data centers ever built, we -- our products and technology fit in each of those markets. So it's really what the business driver and let's -- what the business driver is, what the application driver is that will determine where the best place to put those things are. And I think, in my opinion, it's like anything, there'll be a little bit everywhere, right? There'll be some magic or some appropriate trade-off where the majority of it will go, but we will absolutely see some compute and storage at the farthest end of the network because there'll be -- I'm sure there'll be some application that could do that. But the economics, I think, you'll find niches that will cause the stuff to be everywhere, and then you'll find something that kind of fits in the middle, where the vast majority we deploy. So that -- go ahead, Ashwin.
Ashwin Kohli
executiveYes. And Ken, I just wanted to add just a small thought to that. Right, Pierre, just to summarize what Ken said, if you think about this, right, the edge, which is where the radios are, the middle and you've got the large core, think of them almost as 3 types of Telco clouds or data centers, right? So the core is a very large data center. The middle is a medium-sized data center, and then the edge is a very, very small, maybe 1 or 2 switches over here. So Ken is absolutely right. The value for Arista is to be in all 3 spaces. But I want to stress a point over here. The additional value is today, in a 4G environment, if you look at any other vendors today, they sell different type of products to answer 3 use cases. Different hardware, different software, different ways to go monetize them, different ways to go operate them, to go get telemetry out of them. The value for Arista is, it's exactly the same merchant silicon that we can go provide in the large, medium and the small data centers. It's the same operating system. It's the same way for the same service provider to go provision, monitor, configure, troubleshoot, provide visibility. So then if you think about this as a business person, what's the value? It's a massive total cost of ownership reduction, and it's an OpEx reduction. So the reason we get that is because it's the same box provided in multiple use cases. And then the service providers can say, "Oh, wait a second. If I have to now go automate this," and they have to go make it programmable, very much like the cloud providers, that's the value that Arista is bringing in each one of these use cases. Same exact way across all the 3 types of data centers or what we call Telco cloud in the SP space. Hopefully, that makes sense.
Pierre Ferragu
analystYes, it does. It completely does. And actually, it makes a lot of sense, and I understand well this idea that 5G is expanding the IP domain is a very, very bottom -- is very like...
Ken Kiser
executiveThe tower itself, yes.
Pierre Ferragu
analystConnecting part of the radio module. But at the same time, in what you describe, we hear there is a narrative that has been around for maybe at least 5 years, maybe a bit more of this idea that networks will not use like very large-scale routers anymore, will become all Ethernet, switching will replace routing, routing will become a feature. But it looks like traditional routing vendors seem to have a good grip on their legacy, on their installed base. And it looks like for operators making that transition, even if the goalpost is a no-brainer, it's so much easier and cheaper to run an automated homogeneous Ethernet network than running the telecom operator networks of today, it looks like the transition is not that easy. And if I look at the performance of Arista with service providers, you guys have had ups and downs and things maybe have taken longer than what we would have hoped in terms of getting in there. So are we getting toward a tipping point? Or is it going to continue to be tough?
Ken Kiser
executiveSo you hit my -- you're right in my wheelhouse, right? This is what my boss talks to me about every day, it feels like. So a couple of things, right? And one is, we talk about -- I mentioned that the idea of routing as a noun versus routing as a verb. And that historically, vendors classified routers because it was to their benefit to do so. And they created a product category that they were able to charge more for because historically, the products actually were different, right? They had different components in there. They ran different software, different stacks. So you just charge more. And if you look at the -- the gross margins, right, the routers had a much higher profitability level than a switch. And the argument was a router is harder to build, there's less competition, there's barrier to entry, and therefore, you can command a premium. So what's happened over time, right? You had the switch and router. What's happened is the technology advancement in both the hardware, the chipsets, has caused these 2 products to actually -- the difference between a router and switch in terms of the actual product itself is becoming smaller and smaller. So that's one dynamic. The other one is -- and this is why Arista's kind of up and down. So I make a joke, right? And I'm not a religious guy, but it gives sense. How was the Lord able to create the entire world in 7 days? No legacy infrastructure, started with a clean slate. No legacy infrastructure. So you've got these carriers that have billions and billions of dollars worth of installed infrastructure. You have services that are tied to that infrastructure, various services, revenue streams that are hooked to features that are in all that legacy infrastructure. So you can't just make a change, right? You can't just wake up one day and say, "Hey, we're going to redo everything." So what that means is in order to take advantage of a disrupting technology like Arista and all these things that actually went through automation, single operating system, merchant silicon, where you basically get this Moore's law cost compression, you have to be able to make it interoperate with the brownfield. And that is 20 years of legacy features that are very complex and must work, right? These are not good enough. These are absolutely must work. There's regulatory requirements to make sure that these services continue to be offered. There's regulatory requirements around uptime. And if you have a downtime, you have to report it to some government official, which generates fines, in some cases. So what Arista has been doing, right, with our partners, our hardware partners, is the merchant silicon guys who started with switching have been incrementally adding capabilities to their chips as we go along, right? We all know Moore's law, processes node shrink, more transistors. So the feature density on these chips has continued to increase over time as the processes -- the chips get more transistors on there. So that's been going on in one dimension, one axis. At the same time, we have been incrementally adding one set of features after the other, right? We have a very large software engineering team, and we've been on a journey, and Jayshree and Anshul and Ashwin and I have been every quarter, adding a few more features, adding a few more features, adding a few more features. So what's changed is, historically, we had a lot of success because we would go find a service provider customer that had a very disruptive view. They take a piece of their network, they redesign that small piece of the network, and we would have a big win. But that's not something that you can -- every operator around the world is going to be able to do across the board, right? Those are very -- so we would have these wins. We'd go to this operator in this country, we'd have a win. We'd go this operator in this country, we'd have a win. And we piece those things together at a time. What's happened now though is Arista is up the curve now that merchant silicon plus the Arista software, it's almost and not all, but many, we are able to address a large percentage of those legacy feature sets so that we can insert into the network, we can interoperate with the legacy things as well as delivering all the additional value, which would create the premise or the effort to go pick a new vendor. So that point in time is we are kind of right at the edge. So we are being invited to conversations we were never invited to before. We're receiving RFPs that we would never receive before because in many cases, we can meet that huge set of legacy features, which will allow us to basically deliver new value as well as interoperate with the old. So does that kind of answer your question?
Pierre Ferragu
analystBut if you could summarize inflection point or not?
Ken Kiser
executiveWell, the only inflection point that matters is do they buy it. So you guys will have to wait and see. I think it is. I do think we're at an inflection point because what all the telecom operators want is to enjoy the benefits that this cloud scale -- this hyperscale clouders have, right? Because what we have seen in the hyperscale cloud operators is a rapid compression of per bandwidth price points. We've seen huge savings through automation and let's call it SDN-type concepts. And those hyperscale operators have generated gigantic financial benefit based on the outcome of those technology trends. So the service providers all want that. The issue is that the things I've brought up have made it difficult for them to adopt the technology to allow them to get those benefits. So there's a huge, huge desire to go there. The thing is they've been waiting for somebody like Arista or one of their incumbents, let's be clear, right, we've got competitors here, the incumbents can do the same thing Arista is doing. It's not like there's some magic. I mean they -- the incumbents can buy Broadcom and Intel chips, and they are. And the incumbents certainly have a lot of software features. The issue is, will they move fast enough, right? Because clearly, the operators don't feel like their existing vendors are moving quick enough, right? Why would you introduce things like a Huawei or even an Arista into it? But the incumbents aren't stupid. So the issue is, it's a race, right? Who can deliver the Telco -- the full Telco feature set of products on that merchant silicon, rapidly evolving, software-defined automated software stack. You got to get those 2 pieces together, wrap the right business case around it and business relationship, support and all that. And that's where we are. We're in that -- those decisions are being looked at right now. And then, of course, you've got 5G as a change agent, forcing these discussions. You got 400-gig that's causing this technology thing, all forcing these decisions. So you mix all those pieces together. And I would say, yes, it's probably an inflection point, but an inflection point that doesn't generate a result is just a PowerPoint slide, right?
Pierre Ferragu
analystSounds good. Thanks for that.
Ken Kiser
executiveYes.
Ashwin Kohli
executiveYes. And Pierre, I'll just add to what Ken said, I think it depends on the application as well, right? The demand for 5G, the application demand for 5G is going to be a big part of that. So to answer your question, which is are service providers -- is it going to be an inflection point for service providers to go through a cloud-like principle? It really depends on the demand of 5G and the types of applications that consume the 5G bandwidth and the low latency. The more that actually happens that service providers are going to be forced to go into that role, if that makes sense, right? And so if the application demands are there from people like yourself and myself, open our phones and we want to get into Netflix and Hulu and Google and do the caching right at the edge, the service providers are going to be forced to go do that, which will force them to go to cloud-like principles, which will force them to go work with vendors which are nonproprietary, nonlock-in, easier-to-maintain merchant silicon, and the automation.
Pierre Ferragu
analystThat makes sense. We're already getting close to the end of our session. So I'll ask one last question. You guys work a lot with enterprise clients, and you help them modernize their data center and make their data center run like cloud. How do you see 5G playing out for them? We've heard a lot today about enterprise who want to have 5G, want to use 5G for industrial application and things like that. Is that something you see in the work you do with your enterprise clients?
Ken Kiser
executiveSo I'll take a quick crack at it. Yes. I mean it comes up. I mean 5G is -- any kind of networking conversation at scale has got some sort of 5G element to it. So I always dig in with the specifics. So a couple of places. There is a lot of discussion of WiFi 6E versus 5G, right? So we know Internet of Things is going to be mostly a wireless attached. So I do get in conversations with some of my big enterprise customers asking, is it WiFi? And we know WiFi 6 is here now, WiFi 6E is just around the corner, 5G can perform a similar function? So there's some debate of what it is. We think it will probably be both, just like it's always been, but that's a discussion. The other place I see it is as you guys have picked up on, right? We are doing really well in the enterprise, not only servicing their data center requirements, but also servicing their wide area networking because most big enterprises have private WANs, call it VPN, all of them have some sort of large internet connectivity, multiple feeds and lots of bandwidth. We are seeing an interest to have 5G as an additional WAN connectivity option. So when we talk to them, there's discussions of, "Hey, I've got this branch. I know you guys are talking to us about how we can make our branch routing connectivity better." What is -- they are interested in, "Hey, can you provide me a 5G interface or 5G option?" It's usually not I only want 5G, it's, "Hey, I like the idea of having a terrestrial link and a wireless link and then use the 2 efficiently." So I mean, it is important. But I'd say most of it still is directional, most of the conversations. I'm not -- I don't have this gigantic forecast that says, here's my 5G revenue source. It's more of you're my networking partner or you're somebody we'd like to be our networking partner. What is your exposure to 5G? And in that case, it's, hey, it's just another port, right, the way I look at it. Router just looks at what's the next hop, what are the interfaces. One of the interfaces just will be 5G. And of course, we have relationships with AT&T and Verizon and T-Mobile in terms of us trying to sell to them. So in those conversations, we also are looking at other places. Does it make sense to partner with them to basically not only sell to them in a user perspective, but also are there things we can do together in the market by incorporating some of their 5G technologies into our networking devices.
Ashwin Kohli
executiveAnd Pierre, what I'll add to what Ken said, the way I see this when I talk to customers, I break them into kind of 2 buckets at a very, very high level, right? There are customers who have enterprise, large enterprise customers because if you look at Arista, Arista only goes after the Global 2000 customers. So if you break those -- if you break that world into 2 halves, the first half is large enterprise customers who have large campuses and remote offices. That's what Ken is talking about. In most of those setups, you're going to need WiFi 6, right? Large campus, 1,000, 2,000, 3,000 employees. They've got a lot of remote offices. That's where WiFi 6 comes at play. In the other side of the -- at a high level, on the enterprise side, public sector, right, perhaps retail, right, or entertainment, which is more to the edge, that's where the demand for 5G will come into play. And so that's where they will go out to the carriers in order to go do that demand there. So I think to answer your question, is 5G going to be prevalent in enterprise, the question comes in is, what's the type of customer you're looking at within those sectors? Is it really at the edge in terms of end customer? Or is it large employees, big offices, big buildings and then you can choose between WiFi 6 and 5G? The great thing about Arista, we can offer both solutions to both sectors, right? Because we've got a WiFi 6 solution, and we can go after the end retail space as well in order to go help them consume the 5G answer.
Pierre Ferragu
analystAshwin, Ken, thank you so much for your time and for your great responses, and good luck with the rest of your day. And thank you, everybody, for attending.
Ken Kiser
executiveThank you, Pierre. Thank you.
Ashwin Kohli
executiveThank you.
Ken Kiser
executiveBye-bye.
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