Fastly, Inc. (FSLY) Earnings Call Transcript & Summary
September 15, 2026
Earnings Call Speaker Segments
James Fish
analystAwesome. Well, thanks for joining us, everybody. Jim Fish with Piper Sandler. I know we've got lunch coming up here shortly, but I have the privilege of chatting with Rich and Vernon of Fastly ahead of this little Analyst Day. So we'll just do all the Analyst Day presentation right now, if you don't mind. But thanks for joining us. I've got a bunch of questions to run through, and I'll open it up if we've got some time at the end, if anyone in the audience has one.
James Fish
analystRich, it's been a year at Fastly. This was the first conference you had when you first joined. So I appreciate you being back. One of the things that we're asking across companies this week is just how does the IT spending landscape look like across your installed base? What's going on in terms of the impact of AI on budgets, whether it's from the delivery and networking side of things or even the security side for you guys?
Richard Wong
executiveSure. I think overall, I think we continue to see strong healthy demand for our spend -- the spend that our customers are spending. We did 23% year-over-year growth, $183 million last quarter, and it was broad-based. It was actually across the 3 different product lines or revenue lines that we do, right? So delivery services grew 17% year-over-year. We had security growing 43% year-over-year, and we have other, which is primarily our compute. I think that like from a demand perspective, we see it broad-based across all 3 areas. And we're also seeing, especially given the component shortages that are happening, customers making more -- willing to make more commitments. And so we see that kind of transpire in kind of the RPO and the cRPO. So like you'll see that the RPO grew 38% last quarter on a year-over-year basis. And then our current portion of RPO grew 44%. So I would just say continued strong demand and pretty consistently across all the products and within even the willingness to do commits.
James Fish
analystGot it. And I always think about sort of delivery business as 2 subsegments really, one being sort of the media use case that Fastly historically was known for, whether it's streaming or gaming. Obviously, some excitement with that this year in terms of some of the periodic events.
Richard Wong
executiveEpisodic.
James Fish
analystEpisodic, sorry. And then the web delivery and acceleration side. Is there a way to think about the mix in terms of the bytes or the revenue or the business just generally in terms of that split?
Richard Wong
executiveYes. Actually, a really good question. Historically, we've been very strong on the kind of live events streaming side of it because it's just more complex, like customers really depend on reliability. They rely on like being consistently there, having the network built. And we tend to win where performance matters. And so as a result, like we've always historically been strong there just because it's been really good. I would say that the portfolio has really built out, to your point, which is now the delivery has that side, and then we have what we call the full-site delivery. And like on the full-site delivery side, like those are like the e-commerce sites, the hospitality, like the different market segments that we sell into. I would say that like growth and the demand continues to be strong in both. I think that on the first side, we continue to still be better than our competitors on like reliability, fewer outages, like we just consistently show up for our customers there. I would say that like with the complexity of the traffic that's happening, like we're seeing a lot of demand on full-site delivery. And when I say complexity of the traffic, there's just more machine traffic now with bots and like DDoS attacks getting more complicated. And so you see like full-site delivery customers who really want like a broader suite and being able to protect the traffic that they protect them and thinking traffic is the front door to a lot of that. And then I think that more and more with agentic, like there's a lot of demand even for compute. And so you see that kind of play out with that other side. So I'd say like broad-based strength on both sides of the market.
James Fish
analystSo maybe on that point, I guess, what are you seeing on the impact of agentic on overall traffic at this point? How is Fastly capturing that opportunity?
Richard Wong
executiveSo the way I look at agentic and the way even AI traffic is, it's -- there's a difference on the traffic side from a gigabytes transferred and the number of requests that come in, right? And I would say that we published articles that talked about machine traffic being 6.5x as fast as human traffic. And on top of that -- and that's measured on a request basis, right? So the number of requests from machine to machine, right, it's really high and it's growing faster, and it's almost like half of the kind of total request traffic that we see overall. But it's still a very small portion of gigabytes transferred, right? It's hard to compare when you're doing like 4K video or live, on-demand video like on high definition. Those are just like big gigabytes of transferred -- data that's being transferred. And so I think that there's a difference between the 2. I would say the way like AI and agentic playing out for us, like the nearest-term beneficiary and the tailwind we see is in security side. With the proliferation of like machine traffic, there's just more customer demand for like, hey, is that good traffic or bad traffic? How do you block that when it comes out? So we see the benefits in DDoS, and then we see the benefit in bot management, like monetization models are getting altered and impacted, right? And so our customers are demanding those 2. So I think the nearest-term impact is security and specifically, with bot management and DDoS products. I would say that longer term, like the beneficiary tailwind from AI would probably be in the compute side. I just think that like the edge has a bigger role to play with AI. Like right now, the edge is relatively small for like frontier models because they sit all in the central cloud. They don't sit at the edge. But as more agentic machine-to-machine, agents-to-agents working together, a lot of that should be happening at the edge. And so I do think that like over time, AI and agentic will end up having a bigger play of the edge. And then I think that like network services, I think that model is still different depending on the mix between like live events and video and how it's priced on a gig basis. And then if you're doing more full-site delivery and more traffic there and you get more requests, you'll start seeing that in network service, too, but that's probably going to be slower just because like the majority of our revenues still are going to be on the gigs transferred.
James Fish
analystGot it. Maybe before getting the security and the other business to round out the discussion around delivery, obviously, we've seen a little bit of an exit in the space. Edgio used to be part of this, and Akamai bought a lot of those contracts. I think Fastly, from what we can tell on our CDN tracker, still benefits off of some of the mix shift between some of those, especially larger customers out there. What have you guys done in terms of helping along that mix shift and being able to gain either the wallet share of some of those very large customers that are out there or actually just land net new from that -- those prior installed bases?
Richard Wong
executiveSo the Edgio like headwinds that happened in 2024, so we've already lapped it in 2025, which has been great, right? I think that even prior to that being like Edgio going out of business, there was a lot of already customer like awareness that there was financial difficulties at the company. And so I think we had done a lot of like takeouts and growing share faster than the market overall, even before Edgio was going out of business. We continue to do that today. Nothing's changed from our point of view. I do think that in 2026, we've already lapped all that data. And so we continue to invest in like competitive takeouts. And I think we continue to be very successful. And I think the success is, one, we have a better product. And I think that customers realize that and is willing to invest in making that change. But I think, two, having the full product suite really helps a lot, like having the full -- like having going from 1 security products to 5 full security products helps with the competitive takeouts because I think more and more customers are seeing the intertwined play between CDN and delivery, and then on the security side. And so just having that full suite helps us a lot on the takeouts.
James Fish
analystSo I think security has been kind of the surprising piece here for a lot of us on the sell side or on the investor side of things. We get a lot of questions as to why are we seeing such strength at this point? Is it -- how much of it is that we have the full suite versus kind of better execution versus this renaissance resurgence we're seeing across sort of the application security side of things?
Richard Wong
executiveThat's actually really tough to piece out just because I think like 2024 headwinds that we saw really made us really focused on execution. And I think execution played out in 2 main areas, right? Execution played out with a new Head of Sales that started mid-2024, Scott Lovett came on board, and he really like changed the execution engine around go-to-market. And we -- he brought basically a selling discipline that didn't completely exist, and then he also brought in security selling expertise that didn't exist. Scott himself came from Akamai, but he also spent time at Imperva. And so he came from like a security selling background. He brought in sales leaders who knew how to sell security. But that alone wouldn't be good if we didn't have the full product suite, right? And then while that was going on, Kip was also brought in mid-2024. Kip is now our CEO, but he was Chief Product Officer. And under him, he went from one security product with a web application firewall to the full suite, the 5 main products that we have today. And that really opens the doors. And I say that the 2 of them go hand in hand, like it's hard to be like, hey, I can fix execution, but if you don't have the product suite, it wouldn't be there. If you have the product suite, but you don't have the execution. So it's like hard to say why is security taking off. I would say it's a function of both. And I think both needed to happen when it happened. And I would say that like having a better security suite and the full suite, combined with that go-to-market execution with Scott really helped to transform and get us to where we are today. Our security revenues grew 43% year-on-year in the last quarter. And I'm very, very proud of like what we've done. We continue to invest in security because we think that's a growth engine for the company.
James Fish
analystSo probably stealing a little bit of thunder from next week maybe, but you guys talk about security penetration being about 50%-plus have 1 product or more, right, I think is the disclosure, roughly. I guess what prevents -- especially now that we have 5 full products, what prevents us from getting that to 2 or 3? Like what's been the sort of the friction point? And can you just talk through some of the traction with each of those 5 products?
Richard Wong
executiveI'm sorry, just to clarify, 2 or 3 meaning like...
James Fish
analystSecurity products.
Richard Wong
executiveAdoption of 2 or 3?
James Fish
analystAdoption, yes. Assuming most of it is WAF. I don't think we're saying 2 or 3 adoption isn't happening. To be rhetorical, sorry.
Richard Wong
executiveYes. I mean I would say that -- the way we think I see the products, our product suite, is very complementary and synergistic for our customers, right? I think customers are more and more incented to kind of adopt the fuller product suite that we have. And right now, we do have customers who adopt more than 2 products. We do have customers who adopt more than 3 products, right? I think what we see is that customer adoption has picked up over the last 2 years. As a matter of fact, I mean, I don't want to give away too much, but I think at the Investor Day, we're going to talk about multiproduct adoption a lot more and share some adoption rates from a multiproduct perspective, right? I think that the way we currently just talk about revenues, it just -- it's very confining because security shows up as one line, but we actually have 5 security products. And so it doesn't do it justice. And I think that in Investor Day next week, we're going to talk about the multiproduct adoption and how that's played out over the last 2 years, and we're going to share some statistics.
Vernon Essi
executiveAnd specifically within security, too, I think it's worth noting bot management has been just a really strong product for us. I mean we developed it in-house and have really gone against one of our largest competitors, as a viable solution. It's been around for quite a while now. We feel like we're very successful against them. We've also rolled out another feature on top of that called ContentGuard, which, as Rich was talking about earlier, is really very useful to help mitigate scraping of websites, but also setting up monetization streams around that. We talked a little bit about this on our last call with a publisher that co-innovated with us on that, and it turned out to be a very successful product for them, and we're seeing a lot of interest in that product from other companies. So feeling really good about the bot management side as well, which I think you're going to hear more about in the next year or so from Fastly.
Richard Wong
executiveI think on the earnings call, we talked about like bot management and DDoS growing triple digits on a year-over-year growth basis. Our WAF continues to be like our strongest security product and it continues to -- continue to like grow that business pretty nicely, too. So I think overall, we're feeling really good about the full product suite, like those 3 products, in particular, are driving a lot of security growth.
James Fish
analystHow is the team feeling about -- obviously, we're up to 5 security products at this point. How is the team feeling about the potential expansion of that product family, be it across the application security stack? Or do we start talking about network?
Richard Wong
executiveYes. I think for us, I mean, we are definitely focused on the edge, like we want to like stay on the edge from a security perspective. I would say that the security product team is constantly looking at other kind of like what's next, right? And they want to make the existing 5 continue to be better. And so there's a lot of investments on making the 5 better, but then there's also like other ideas that they have. Obviously, they don't want to talk about -- like preannounce anything, but like the team has worked hard at work. So Kelly Shortridge, who is our Chief Product Officer, ran security product under Kip, when Kip was Chief Product Officer. So Kip became promoted into the CEO role and then his replacement was Kelly, who ran security products and is now the Chief Product Officer. Both Kip and Kelly will be at our Investor Day next week. And so it's a good opportunity to hear directly from Kelly around the product portfolio that she thinks about and how she's seeing the product evolution.
James Fish
analystMakes sense. You guys put up a really good net retention rate here, really, in the first 2 quarters of the year. Can you just walk us through what are the primary levers or really what's causing the uptick? Is it traffic? Is it just a better pricing environment? Is it cross-sell? Help us on that.
Richard Wong
executiveYes. I mean what you're calling out is absolutely right. We produced 117% NRR last quarter. I think that's a 4-year high for us. So like we've done extremely well in getting that up. I think when Scott came in, in 2024, one of his big focus areas was like how do you really continue to make sure that existing customers are very happy with our product and loving the product. And then I think Kip broadening that portfolio really helped out a lot as well. And so I think if you had to dissect the NRR, it's actually hard to break out, is it upsell of the existing like delivery services products, because we see a lot of upsell. I mean network services growing 17% year-on-year, right, which tends -- it actually happens to match the 117% NRR that we have. But I would say that, that alone is not enough to like drive that 117%. It's really the cross-sell opportunities. And I think that security now is almost -- it's like a $44 million a quarter revenue business. If you add in like our other compute, that's almost like a $50 million quarter business, a $200 million run rate, and just having that additional product SKUs really helps with the cross-selling. And so I would say it's a combination of the 2, like really the customer focus. Artur Bergman, who's our founder, is still actively involved in the business. He's actively involved with existing customers. Some of these customers have been with us a long time, and he's still very involved. And I just think that maniacal focus on customers has kind of been what's helpful in driving that 117%.
James Fish
analystSo speaking of your compute business, Compute@Edge is more of a CPU serverless-based architecture. Why is this the right approach to take? I get asked a lot, why doesn't Fastly get into the sort of GPU inferencing game? Help us on that.
Vernon Essi
executiveYes. I mean we do get asked the same question quite a lot. Two major things to point out here. One of our peers, our competitors has been approached by some LLMs to build out a large scalable capacity with their sort of central compute approach. We see that as a scenario that we wouldn't find a lot of value prop in what we do at Fastly. We believe our intellectual property is centered around the software that we run on this unified scalable network. And it's basically built pretty much with off-the-shelf hardware, for lack of better words, but it's completely software programmable. And it can accommodate many other needs for our customers. One thing we see happening is the way it's positioned is around a multi-cloud approach with open models around any sort of adventure a customer wants to take. We have the sandbox, if you will, that can cater to all these different possibilities. One of the issues when you go the route that Jim was describing is you're basically building sort of a capacity slug for a specific purpose-built customer applications. Sometimes you give up that opportunity to be positioned in this unique spot that we're at the edge to be multi-cloud, be more open model and you are very limited with how that scales. For us, we see the value prop around that software is being that. And we will see probably over time, more customers turn to us to run their workloads around agentic orchestration layers because we have that unique positioning. The other side of that, too, is I think from, basically, just a financial perspective, it's very costly. The return on invested capital remains to be seen. We would obviously probably look at opportunities like that. But for the time being right now, we don't see there being a good return on the investment versus also just the value prop we bring with our technology stack.
James Fish
analystSo how has Fastly been packaging Compute@Edge at this point for AI developers? And what is the margin profile of this business relative to the rest?
Vernon Essi
executiveYes. I mean I think from that perspective, too, and it should be elaborated more on the last point there, is we have a lot of toolkits around how to develop on our compute layer. We also, as I said, adhere to more open standards, MCP server, things like Really Simple Licensing. These are technologies or standards, if you will, that are incorporated already in our stack, and we're open to that. Our competitors tend to take some more proprietary flavors around some of these things. But that's the way to entice developers to come to our platform, is that we continue to be sort of cloud neutral, model neutral and open for this development opportunity. That's the ethos that we're sort of built on, and we continue to drive forward with.
Richard Wong
executiveAnd then the second part of your question was around like the margin profile on compute. I would say that because we're leveraging the same existing network, the same existing infrastructure, we have the ability to be able to use excess stranded CPU capacity, right? So when you're selling delivery services, our delivery services was historically more like I/O bound. And when we work with our customers and we're selling compute and those compute resources end up using CPUs, the CPUs are basically there sitting idle, and we're able to like really leverage and more effectively use the assets that we have. And so as a result, what you see is like in the last 12-month basis, like our gross margin flow-through was 96%, meaning for every incremental dollar of revenue that we generated in the last 12 months, 96% of it went back to gross profit. And so you can kind of see the interplay of like as we kind of diversify and broaden our security portfolio, and we're broadening our compute portfolio without having to do incremental, like building a whole new network. We're using the same exact network, that gross margin ends up like just accruing the benefits of using stranded capacity that was there.
James Fish
analystGot it. We're just under 5 minutes left. Any questions from the audience? Otherwise, I got plenty to talk Vernon and Rich about. No. Well, I know Vernon is really excited for GTA 6 coming out. And so I guess, how are you guys thinking about this upcoming release? What is Fastly's exposure to gaming? And how do you guys view the online gaming opportunity even just longer term?
Richard Wong
executiveYes. It's actually interesting because you watch and hear what investors or even analysts are saying about like GTA, it will be like record-breaking downloads. And we do have -- and we do partner with customers on the gaming side, like gaming downloads is a portion of our revenues. We had a really big Q4 beat last year. And with that big Q4 beat, we had attributed some of it to like record gaming downloads that we saw in Q4 of last year. What we do when we enter a quarter, like when we guided our kind of full year at the last earnings piece, we knew some was episodic, some was durable. We kind of factored in the durable beat and we raised the guidance for Q3 and Q4. And then what we do is we layer in some of the episodic events that we think will happen in the second half of the year. And so the episodic -- the unknown episodic events are going to be the GTA 6 launch. And then I think the other big unknown that could be like very different is going to be the midterm elections. Elections happen every 2 years roughly, and the midterm elections are not as big as the presidential elections, but I think there's a lot of interest that tends to happen. A lot of the big news providers end up using our delivery services business because we have like instant purge. We have capabilities that our competitors don't have, where like they need high configurability. They need high control over like articles that get refreshed. We have this ability where like our customers can just push a button and be like -- purge everything that's out there and replace it with this updated article, and then all the users end up seeing the same article. And so like these big midterm elections end up helping us out a lot. So those 2 bigger unknowns, we look at historical norms and kind of factor in what we think that traffic pattern will be like. And we remain prudent, right? Like you're never going to want to build a revenue forecast that's at the peak that everyone is expecting it to be. And so when we guide, we guide with -- like close to the pin, with some upside potential. We wouldn't want to factor all that in. The other 2 episodic events happen every year, which is going to be holiday shopping and NFL, right? And so those are 2 other kind of episodic events that tend to happen in kind of Q4 time frame. And so we factor those in. Those are a little bit more known to us because those 2 happen every single year. I think the 2 kind of bigger question marks are going to be GTA plus midterm elections.
James Fish
analystWell, I tell Vernon every year, he can join the Bills Mafia. It's okay. [indiscernible] Cleveland Browns fan. Just with a minute to go, obviously, Analyst Day next week, and any kind of thoughts around -- or puts and takes around fiscal '27? I know you're not going to guide here necessarily, but -- and also how we should think about infrastructure spending going forward given what's going on in the environment?
Richard Wong
executiveSo Investor Day is going to be next Tuesday in New York City, Nasdaq MarketSite. I encourage you guys all to go because you're going to get to see Artur Bergman, who's our CTO and Founder; Kelly Shortridge, who's our Chief Product Officer. You'll hear from Scott about the transformation that he's done and where he's focusing his attention. I think it's exciting. We won't -- we won't do guidance on 2027, but I think what we will do is give some more visibility in terms of like a longer-term model that we think would be appropriate. I think it's going to be very -- like a good opportunity to get in front of investors and talk about where we see the next 3 years kind of playing out and what kind of flow-throughs that we expect. And I think I also talked about the idea of like multiproduct adoption. I think that's pretty exciting for me to talk about as well. So I encourage you all to go if you have time, New York Nasdaq MarketSite.
James Fish
analystPerfect. Well, that's a perfect spot to end it. Thank you guys for joining us and look forward to hearing from you guys next week.
Richard Wong
executiveAll right. Perfect.
James Fish
analystThanks, guys.
Richard Wong
executiveThank you. Keep up whatever you're doing.
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