Fortinet, Inc. (FTNT) Earnings Call Transcript & Summary
August 8, 2022
Earnings Call Speaker Segments
Michael Turits
analystVery happy to have Fortinet here today. Keith Jensen, CFO. Am I right? And Peter Salkowski, IR. And one of my greatest regrets. I think that this whole vacation will be that I didn't get the hike with Peter yesterday, when he offered me to do it. But travel schedules are what they are. Just have to set for having these guys here presenting. Thanks very much. Do you want to do the safe harbor.
Peter Salkowski
executiveReal quick on the safe harbor, and you can mountain bike with me tomorrow, if you like. I'd like to remind everyone that we're making -- we may be making forward-looking statements during today's fireside chat. These forward-looking statements are subject to risks and uncertainties. And that may cause actual results to differ materially from those projected in these statements. Please refer to our SEC filings, in particular, the risk factors in our most recent Form 10-K, 10-Q. Other reports we may file from time to time with the SEC for additional information and factors that may cause our actual results to differ materially from those expectations. All forward-looking statements reflect our opinion only as of the date of this presentation, and we undertake no obligation and specifically to explain any obligation to update forward-looking statements. And with that, we can start.
Michael Turits
analystOkay. So starting off, so we hope that we don't get complacent on this view, but we've felt like security is one -- going to be one of the most -- first of all, highest priority spending areas for some time to come. I've been following your space for a long time. It's been -- really a fast grower for many years. It keeps coming back strong in surveys. But I would say that -- and we're all trying to figure out what will be most defensive right now. But I would say that for the most part, security results in 2Q were -- I'll just say not perfect. So let's -- I tapped down here, and you've read -- I think I called you results slightly more equivocal than maybe I would have expected. So if I realize I use those non-Cliche Wall Street term. I was a little dangerous.
Keith Jensen
executiveWe're all going to go look it up right now.
Michael Turits
analystYou do look -- you've got a good IR guy, right? I make sure we got that. So let's talk about the quarter. And very specifically, it was your services business that was a little weaker, both in terms of the results and in terms of the outlook.
Keith Jensen
executiveYes. I think on the call we made reference to 3 areas, and I'll unpack each of those a little bit. One was how we're accounting for Russia and our contracts that we have there. Second is some changes in customer behavior about how long they're taking to activate service contracts. And the third was just the timing of linearity in terms of when we receive goods from our contract manufacturers and we were able to ship them on and how that impacted service revenue. So on the first one, as we talk about Russia, Russia is about 1.5% of our business. We have a group of contracts that have been in place for a period of time now, months, quarters, years, multiyear contracts that we've been providing services on it. One is support, we call FortiCare, and the other security update is called FortiGuard. So we have been providing that service since when the contract was signed some time ago and recognizing revenue on a monthly basis. As we got into the first quarter, and we saw situations developing in on the border with Ukraine and Russia and more specifically, the U.S. response to that at the end of February, early March, where they asked us and other technology companies to stop providing those services. So the question becomes, well, what do I do with that -- revenue that hasn't been recognized? And at that point in time, we said we're going to pause revenue recognition on those existing contracts that were already in place and not resume that until at some future point. We didn't know what that future point.
Michael Turits
analystSo we're still providing?
Keith Jensen
executiveStill -- no, we're not. Once the government said stop providing the services, we stop the services. But there is a user to lose a provision in that contract as well as a force majeure provision, which suggests that we're entitled to that revenue. We've been paid the cash. We have the cash, and we've been funding the services. So what we did as we got into the first quarter, into the second quarter and pause those things. It was still unclear to us as to when we might resume recognizing those revenue -- that revenue. We still believe we will resume at some point in time in doing it. I think the change that we made in the second quarter was that we actually separated from our 70, 75 employees that we have in Russia. And so we're really not in a position to continue providing those services that we were called upon. Even though we will get that revenue at some point in the future, the question is when. And we felt it was prudent to say, let's take out the revenue for the second quarter because we're not providing the services and let's remove that revenue from the guidance for the third and the fourth quarter for the year. And so of the -- the shortfall in service revenue -- about 50% of it relates to these existing contracts in Russia that we've been asked us to spend services on. We will recognize that revenue at some point in the future. I just don't know when that will.
Michael Turits
analystSo is that still deferred revenue? Or is it right to...
Keith Jensen
executiveIf I write it down, the only way to write it down is to actually recognize the revenue, right? It's not an asset, it's a liability. So I prefer if have my choice not to take it all at once. I like the amortization of revenue. But we'll see enough the conversation we're having with our auditors, right? But we -- I have every expectation we will recognize the remainder of that revenue at some point in time in the future.
Michael Turits
analystOkay. So that's Russia?
Keith Jensen
executiveThat's Russia. The second one is the change.
Michael Turits
analystIs there any questions on that on Russia?
Keith Jensen
executiveAnd the second one is the change in customer behavior about they're taking longer to activate the service contracts. Again, we have 2 service contracts, FortiCare, FortiGuard. And we allow customers because the unit has to work its way through the channel and into the end user chance whether actually want to activate the service contract. One is again support and one of security updates. So we provide a lag. We give in the U.S. to provide a 90-day lag before we actually start the service contract. And internationally, we provide almost a 1-year lag, which gives us more time to actually move its way through customs and be processed and so forth. Those are our kind of drop dead dates. 90 days in the U.S., 365 internationally, if they haven't registered by that time, we will go ahead and register for them.
Michael Turits
analystDigital online registered [indiscernible] online?
Keith Jensen
executiveThey may paying us or register it before those drop dead dates and more so than they do. And it's been that behavior that we saw the change. We saw the extension in the paying event with the registration. But again, it doesn't change the 365 drop dead or the 90-day drop dead under our user loser contracts. I'm going to get the revenue, it's just a matter of when. Push that out a little.
Michael Turits
analystQuestion is why? What's driving that behavior?
Keith Jensen
executiveYes. I suspect that it's not really a behavior that we see -- again, our business made up of 1/3 small, 1/3 mid, 1/3 large enterprise. I don't think any of this behavior really relates to the small enterprises or the service providers, they're just turning along as best they can. I do think that particularly as we got into, say, December of last year, maybe a little bit of January and February, in the enterprise part of the business, where they may have some deployments for, say, SD-WAN for 100 branches or 1,000 branches or what have you. I think that they have, some large enterprise customers may have been planning for their deployments for all of 2022 and becoming concerned in trying to get the inventory now, the end users and putting it on their shelves, and then they'll activate them as they actually go through the process of deploying them in the branches. So I suspect that's part of what's going on there.
Michael Turits
analystSo you think that the -- because of the concerns about supply chain and delivery times that they probably bought ahead a bit.
Keith Jensen
executiveI think probably some of the...
Michael Turits
analystA little bit just -- put [ software benchware ] .
Peter Salkowski
executiveBut let's keep the "pull-forward magnitude" in perspective. We lowered service revenue by 1%, guidance by 1%. So -- and this isn't revenue that's not going to come in. It's just a question of when is it going to come in. And the short-term deferred revenue grew at 31.3% in the second quarter, the highest it's been in 6 years, and we are a lot bigger today than we were 6 years ago, right? Deferred -- I think short-term deferred revenue was $2 billion right now. So put it in perspective, it's going to come. It's just a question of when. We are -- there's multiple different reasons for things happening right now, war in Ukraine, supply chain issues, all this kind of stuff that's kind of affecting what would be normal behavior and we're just letting you know. We're seeing a little bit of changes in that behavior, and it's making a 1% change in the service revenue growth.
Michael Turits
analystRight. I guess.
Keith Jensen
executiveNot that element. In total as well.
Peter Salkowski
executiveIn total. Yes, in total.
Keith Jensen
executiveSo be careful -- and again, these contracts, just like the contracts in Russia, they're subject to a use it or lose it in a 90-day in a 365-day registration. So even though there's been this measuring it in days now delayed in activation that we talk about, that -- we get that revenue, it's just a matter of when. And if they don't register by 90 or 365, we'll take it at that point in time. We start recognizing.
Michael Turits
analystI guess the question that some has been raised is whether or not -- this is indicative of a cycle where a lot of hardware product was bought ahead. I'll bring up the question, Was double ordering, cancellations or just simply the potential for customers having too much on the shelf? And do we hit an air pocket at that point? And do we start to see slowing?
Keith Jensen
executiveYes. I don't -- be careful not to make up things like cancellation and so forth -- just because we're going to confuse that. We'll get to that, I'm sure. But I think in the...
Michael Turits
analystIn the same phenomena were people perceiving that they had accelerate their bookings?
Keith Jensen
executiveIt's certainly shown in the last 12 months to be a different world, right, maybe for the last 24 months. And I think this is one aspect of it. And if the question is, do we -- do I think there's some large enterprise prices, particularly in that December, January time frame. We're looking to plan for their deployments for the full year, they add their capital budgets coming online? Yes, absolutely. Do I sense the same level of activity today? No, I don't. Yes. I think that the -- I think the customers have become more condition about how to manage around this, if you will. And there's certainly much less of a panic. Again, I would -- the other example I would give is my distributors were really my customers back in that December, January time frame, we're all trying to jump in front of each other and get supplies and so forth. And I think they've kind of learned in the current environment. There's probably not a lot of upside to doing that, and so they've kind of moved on.
Peter Salkowski
executiveJust to add to that. I think some of the things you're looking at or should look at as well, some of the ordering, if someone is getting in line because they don't -- they might have a 1-year deployment and they say they're going to order it now or at least get in line now, that's in backlog. And what we talked about in backlog is in the large orders, the majority I think it was 50% of the backlog has been already partially shift to them. So they're all just waiting for the other -- the rest of the supply. We have 4 deals in backlog that are over $2 million, 4. We -- our backlog was $350 million. We have 4 deals in backlog that are over $2 million, and they account for 6% of total backlog. Doing math in my head, that's about $18 million. It's divided by 4, that's about that's probably $3 million or $4 million of a piece, right? So we're not talking about a lot -- we're not talking about $50 million deals that are sitting in our backlog that could all of a sudden evaporate because our backlog is made up of thousands of transactions. And those SMBs and things that are wanting a couple of different firewalls, they're not double ordering, right? There would be a lot of double ordering that would have to be in our backlog to make up that $350 million given the number of transactions that are around that.
Michael Turits
analystAnd let me..
Peter Salkowski
executiveWell, I think the other part that people need to look at is, so what's your forward-looking parameter, right? What's the -- what do you look at to give you comfort that all the demand didn't get pulled into 2021? Well, pipeline. We have said for the last 3 quarters, our pipeline continues to look very strong. Our pipeline for $1 million deals continues to look very strong. And despite the fact that in the second quarter, we did 122 deals over $1 million, which was a 54% growth rate on a year-over-year basis and the billings of those deals doubled on a year-over-year basis. And yet my pipeline for $1 million deals looking forward is actually strong. So if it's pull forward, maybe in 2024, somewhere but that's a long way away, so we're going to continue to build pipeline along that process.
Michael Turits
analystRight. And on that subject, just people were on the call, they know, but you did give a forecast for where your backlog would end up, which is above current levels.
Peter Salkowski
executiveYes, we expect backlog to go up this year. We think it ended the second quarter at $350 million. We think it could be at least $500 million by the end of the year.
Michael Turits
analystAnd I got to ask, when do we think it goes down? When does it start to?
Keith Jensen
executiveIn the future.
Michael Turits
analystIn the future.
Keith Jensen
executiveNot in the past.
Peter Salkowski
executiveIt's a. -- it's a valid question. And I think it's a question of what do you think is happening with supply to that?
Keith Jensen
executiveLet's talk about backlog and cancellation because we're using terms here, and then we're going to confuse the audience that if we move back and forth a lot. We introduced backlog at the beginning of -- about 12 months ago, when we started to see the supply chain. It's something we never talked about before.
Michael Turits
analystThings, which we appreciate as well.
Keith Jensen
executiveThere you go. And I wanted a backstop because I missed my billings number to say it made my bookings numbers. So there was some soft ...
Michael Turits
analystA [ demand ]?
Keith Jensen
executiveBut we -- do I expect backlog to be here for everything? No. But with that has come a new focus on some of the metrics that Peter has talked about. The first question that we have internally and you have as well is how sticky is it? And you hear about this term of cancellation, and we talk about 4% of our backlog canceled last quarter versus down 1 point from 5% in the prior period. And that's actually overs all kinds of things, not just supply chain. It could be misordering, it gets reordered or what have you. But we're watching that. We're watching for trends. We're looking at what percentage are we delivering out of backlog. And it's about 60% of the prior quarter backlog is getting delivered because we foresee that if it extends out, it's going to get riskier. Peter talked about, most of our backlog is with existing customers, 95%. We view that as being lower risk than new logos. We talk about the fact that there aren't a lot of great big deals in our backlog because we perceive big deals to be higher risk. So you're getting all that color about the backlog. And the reason we're giving it is like you, we're trying to assess the possibility of cancellation because backlog -- backlog is not a signed contract, right? They haven't delivered on it. Unlike the service revenue contract that I talked about a moment ago, that is.
Michael Turits
analystSo the activation, again, probably a function of strong ordering early on, Russia, obviously, a function of Russia. One of the factors, which we didn't talk about -- you talked about linearity also..
Keith Jensen
executiveYes. Again, with the new world, we're in the new cost of linearity, we typically talk about lending area about my billings during -- by month or by revenue by month. Now I'm talking about deliveries from my suppliers by month, having an impact on the business. So I get my -- my appliances are delivered by contract manufacturers to us. And if they're delivered 1/3 in the first month, 1/3, 1/3, that's very nice. I can turn around, ship them and start recognizing service revenue. But when -- in the current world, they get backed up, they can be the contract manufacturers, it's not 1/3, 1/3, 1/3 anymore. Now I start to see about a 10-point shift at a month 1 into month 3 on those deliveries from my contract manufacturers. That 10% really cannot get shipped in those service contracts activated in the same quarter. In the first month, we can do it. If it's in the third month, we can't. So again, the service revenue will come. It's just been a bit of a push out here as we go through and manage part of the supply chain.
Peter Salkowski
executiveOkay. Have we beat that yet?
Michael Turits
analystBut to your point of view, the point has been on linearity, it's a supply side. It's not a demand side. People are pushing off there, looking for deals exactly the quarter. So again, that leads -- well, first of all, a bunch of talk about products -- talking about your product numbers in the quarter, your expectations for product for the year? I know as you guide, they're implicit not terribly implicit. So how do you feel that your product was in the quarter? Was it in terms of both the demand, product bookings and then finally, how you are able to deliver in the supply?
Keith Jensen
executiveYes. I think we kind of -- part of this process, we use bookings as a very good indicator of demand because I'm asking my salespeople to book orders. I'm not asking them to physically deliver the goods, right? Their job is to go out there and make sure that they're signing orders. And so I think we have that 42% growth in the bookings number. I think that's a very good number for us. And then you get into, okay, of those bookings, how much can you ship and get into your revenue numbers and how much is going to end up in backlog? And that's the growth number. I think we feel very good about the business. We feel very good about the execution we saw in the second quarter, both by the sales team as well as by the operations team to get things out the door in this world. And I think importantly, we feel very good about the pipeline growth. As you can imagine, Michael, is one of the things that we go through in the guidance setting process, and you made the inference or that comment about you can pretty much reverse engineer when I'm thinking about service revenue and product revenue by how we give the guidance. One final check about this when we go through a lot of things is to look at where is the pipeline growth compared to what I'm projecting for the bookings growth because I always want the pipeline growth to be higher than what I'm guiding to the Street. And I think we're very comfortable that what we provided again in the third quarter is very consistent with how we've done it in the prior quarters and making sure that we have some capacity there between what we guide to versus what the pipeline is showing that we could have.
Michael Turits
analystSo obviously, coverage is not decreasing?
Keith Jensen
executiveNo. No.
Peter Salkowski
executiveAnd keep in mind, we did raise full year -- because we did not -- we kept the full year revenue guidance that we had before the same, and we lowered services revenue growth quite a little bit. That implicitly implies that we brought our product revenue growth up for the year, which gives you some sense. The other thing that gives you sense is as Keith pointed out, we shipped 60% of the backlog that was at the end of the first quarter during the second quarter which includes those products. And then we replaced all that backlog with new backlog and added to our backlog by another $72 million total product and services, about 3/4 of that is product. So the demand is there for the product. It's we don't have the supply to deliver it.
Michael Turits
analystHas there been -- again, now on just the demand side, in general, I mean, one of the things that we saw in post-COVID, in general, in IT was more reticence about large projects are products that had a lot of risk products that are architectural in nature. And I think there's been some pullback on those types of projects. Again, I'm not saying the [ screw your ] business just in general, the whipping horse for this is always exactly I was going to.
Keith Jensen
executiveThat's been a couple of years with SAP. So yes, it's an easy 1 for me to -- yes, I think that.
Michael Turits
analystSo my questions are securities like SASE or architectural SD-WAN, [ central ] products, really transformational security projects. Any change there?
Keith Jensen
executiveYes. I'd probably like to say more about SASE and Zero Trust architecture, but still that's pretty massive for us, and we'll get to that as we move forward. But SD-WAN is really the good one. And I think that why you see -- continue to see such success with SD-WAN is because the ROI is so compelling, the ROI out of the payback period -- and what companies are doing is they're avoiding the MPLS fees. If you're not familiar with SD-WAN, SD-WAN is basically a routing, with security functionality that you can put your high-profile traffic, voice and video that you don't want to be jittery, run that through the higher, the more expensive MPLS or dedicated line, but e-mail, you don't have to. You can pivot that out to something cheaper. And when you make that pivot, the payback for SD-WAN is very dramatic, right? And it's a fairly low-risk installation because you're doing the same thing at branch by branch by branch or store by store by store, right? You're putting it typically a small box inside of one of those things. ERPS..
Michael Turits
analystIt's still an architectural change?
Keith Jensen
executiveYes, it's not..
Peter Salkowski
executiveYou think of it. Other boxes you may be buying. And again, because you pointed out your contracts with the carriers around MPLS. So it's transformational.
Keith Jensen
executiveAbsolutely. And -- but again, I think it has a very -- when you do an ERP -- the ERP vendors, they are very helpful in giving you go the ROI tieback and how many people you're going to only in the count space you just milestone the model. It's like, yes, okay. SD-WAN is very real, right? Here's the invoice from the carrier for MPLS. It goes away right.
Michael Turits
analystOkay. I want to make sure that you just gave, again, relative to your guidance at Analyst Day, you just gave guidance for 2025 for $10 billion in billings and $8 billion in revenue. And that was well received. Let's just say -- everything.
Keith Jensen
executiveYes. I think Peter probably has the numbers off the top of head of how that might work there. But I think we feel very, very comfortable about hitting those numbers as we go forward and look the 8-year revenue -- pardon me, the revenue number at $8 million and the billings number of $10 million, absolutely.
Peter Salkowski
executiveAnd I think to add to that, I think, we said that from the end of 2022, the 3-year CAGR to 2025 for both of those numbers, $10 billion in billings and $8 billion in revenue, the CAGR would be 22% over those 3 years. And everyone seemed to receive that really well, except now we're hearing that, that means a deceleration because we're going to do 31% according to current guidance in, I think, billings growth this year are in a high 20 number on the revenue number. So you got to decide, is $10 billion in billings by 2025, a good number? Or is that 22% because it's a 22% CAGR, a bad number?
Michael Turits
analystShouldn't we be quick to point out your prior guidance was in the high teens?
Peter Salkowski
executiveYes, absolutely. I know -- but I'm telling you what we're hearing from everybody.
Michael Turits
analystIt's a little bit challenging guys -- to point that out.
Peter Salkowski
executiveI think another thing to point out, I just did some simple math this morning because I was curious. Currently, right now, 60% of our revenue is coming from Services. If you went back 2 years ago, that would have been 66%. And the question would be, well, why did that go down? Well, we've had a renaissance in product revenue growth lately for a lot of different reasons. And we saw 50% product revenue growth last year. Think about that in 1 quarter, 50% product revenue growth, and we've been doing very well against those comps this year. And that's the reason why Services revenue has dropped from 66% to 60% because of that product revenue growth. And because of price increases, right? Those price increases are immediately showing up in the product, but they're being deferred under the balance sheet for deferred revenue in the services contracts. As you roll that out of the income statement, out of the balance sheet into the income statement on Services, if you assume that in the next 3.5 years, that Services gets back to 66%, I don't know if that's really going to happen, but I just made that assumption to see what the numbers would look like. That doesn't seem unrealistic over the next 3.5 years to get back to 66% for Services revenue. That means my Service revenue growth has to grow at a 27% CAGR over the next 3 years. We guided to 27% for this year and the price increases aren't even in this year very much, right? There is still to come. And my product revenue growth has to be in the mid-teens, mid- to low teens actually, I believe. So -- the point is how realistic is those numbers can we make them? Does 22% CAGR makes sense? Yes, if that's the way things work out.
Michael Turits
analystWe're pretty much finished, but anybody have any questions from the audience?
Unknown Attendee
attendeeHow is that [indiscernible] business from now -- going forward, a little bit longer, you -- how much can [indiscernible] businesses people are shooting that way?
Keith Jensen
executiveYes. I don't know that we think that SASE per se is cannibalization or cloud. I think we kind of view those as just an expansion of a reaction to the expanding attack surface. You just have the reality is -- and ransomware has made this message very clear to every company around there about how big your attack surface is? Is the manufacturers are now exposed on the shop floor and they didn't realize that before driving OT. That's an expansion of the attack service. Having your data not only in a cloud, but in multiple clouds and having to manage those clouds, if you will. We clearly believe that there will be is a hybrid world, and it will be for a long period of time that means you're going to have data and applications in the cloud that need to be secured in the cloud. You're going to have data and applications at various edges, right? It can be a branch, you can be at the shop floor or what have you. You're going to have a data center, you're going to have it. So -- and I think with customers and what CIOs want right now, we didn't talk about consolidation is they're just getting overwhelmed by the so many different vendors that they have to manage. And they're looking not for a single vendor like ERP that does everything. They're looking for a vendor that can maybe consolidate 4, 5, 6, 7 different technologies. And that's to do that, you've got to have an expansive offering. I think we do.
Peter Salkowski
executiveAnd then we don't have a lot of time, but Gartner also changed definition of SASE last year. If you go back to 2018 to today, they now call it a hybrid model, that there's going to be on-premise. There's going to be cloud capabilities, and we completely buy into that, including their cybersecurity mesh architecture, which is really what we call our platform extension products.
Unknown Attendee
attendee[indiscernible]
Peter Salkowski
executiveIn some ways, they're the same. I just think there's just another way to deploy security across on-premise and cloud. And we think that the mesh sort of concept in the hybrid cloud concept is much more important. We're going to go after SASE a different way. We think it's much more important to partner with the service providers than build out our own 200 POPs around the world or whatever it's going to take. We just think of physically as an economic model, we think it's better to partner and you just saw us if you haven't, we announced the deal last week with Comcast and a FortiSASE model, where we're going to supply them what they need and they're going to offer that to their customers, and I think growth.
Michael Turits
analystWe got you. Thank you.
Keith Jensen
executiveMichael, thank you for your time. Peter is available always to answer your questions. So if you can't answer them, then I'll try.
Read the full transcript via the API
You're viewing the first half of this call. Get the complete Fortinet, Inc. transcript — plus 248,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.
Get the API View API docs →This call discussed
For developers and AI pipelines
Programmatic access to Fortinet, Inc. earnings transcripts and 248,000+ others is available through the
EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments,
full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.