Intercontinental Exchange, Inc. (ICE) Earnings Call Transcript & Summary
May 31, 2023
Earnings Call Speaker Segments
Chinedu Bolu
analystAll right. Good afternoon, everyone, and thanks for joining us again. For this session, we have ICE, Intercontinental Exchange. I'm delighted to welcome back once again Jeff Sprecher, Founder, Chairman and CEO of ICE. Welcome back, Jeff, and thanks for participating in the conference.
Jeffrey Sprecher
executiveThank you, Christian. It's kind of interesting to be here and see all these gray and black suits in New York. It's like something I haven't seen in a long time. It's kind of old school.
Chinedu Bolu
analystI think you're wearing like a green jacket, something like that.
Jeffrey Sprecher
executiveYes, I kind of decided to mix it up. I get my suits out like twice a year now, right? It's like owning a tuxedo. It's like, oh, yes, I guess I do own a tuxedo.
Chinedu Bolu
analystAll right. So before we get started, just a reminder, you can ask -- well, you can submit questions for Jeff. Do it by Pigeonhole, our system. That's pigeonhole.at, go to that site. And the passcode is SDC2023, and I'll try and get that to Jeff.
Chinedu Bolu
analystSo maybe, Jeff, let's just start with some of the hows here to talk about the long-term growth algorithm of ICE. A really strong track record from the IPO, 16% type EPS growth CAGR. It felt like that's slown in the last couple of quarters here. How are you thinking about sort of intermediate-term growth for the company? Are there any self-help measures the company can take to sort of get back to that level of long-term growth?
Jeffrey Sprecher
executiveThat's a good question. I -- well, I really view my job and the job of any chief executive of setting a 5-year plan and on a plan of growth. And so really, for us, we've been thinking a lot about creating an all-weather kind of stock that can grow in any environment, not knowing what the environment is going to look like. And we're able to somewhat do that during these boom times, a 0% interest rate. So that now we have a portfolio that can grow in our minds in a high-interest rate environment or a low-interest rate environment or a recessionary environment and have some sort of equilibrium around it, that somewhere in the world where there is growth, that we have a position in it. So I actually say how do I think about it? I think well about it because I feel like we have a lot of tools as managers and also a lot of luck in the sense that the first exchange-traded contracts to go electronic in this country were in the late '70s. And those contracts are still growing today. And so it's amazing, in analog-to-digital conversion, it's amazing how long the legs of it are. It kind of defies logic. And so the base business that I helped create in year 2000 is still a strong growth driver for us. It's still having record open interest. We're having a fantastic quarter last quarter. We're making some upward price adjustments. And that's like the -- this kind of business that you would think at some point will have aged out, and we just don't see any signs of it. So anyway, long-winded way of saying I feel pretty good about the way we've positioned ourselves for a number of different eventualities.
Chinedu Bolu
analystGreat. I want to dig into sort of the energy business and what you just talked about, but let's just quickly talk about capital allocation. You've acquired a few businesses over the last few years. And I thought you made an interesting comment on the last quarter call around potentially pruning the portfolio. So just talk through that, how are you thinking about opportunities to trim, reallocate resources and particular businesses? Just kind of help us think through that.
Jeffrey Sprecher
executiveSure. I think, first of all, when I step back and look at the macro environment, the macro environment for M&A is, I think, gotten much more difficult. We're in the middle of a, what would I call it, a disagreement with the U.S. government over our trying to buy the company, Black Knight. And I -- and so -- and maybe it's kind of immediacy bias but being immersed in that process, we're also seeing other companies having M&A issues in the U.K. and the EU. And I've built this company, my colleagues and I built the company in an environment where particularly for the last decade, we had pretty low cost of capital, very low cost capital and pretty open opportunity set in terms of doing M&A. And it feels like that window may have closed or be closing. And so that said, doing dispositions as well as acquisitions, any potential buyer may face that same dilemma on shedding assets. So we're doing a lot of thought about what should our footprint be? Are there future businesses that we should acquire or can we build? And are there future businesses that we should shed or should we reduce capital to them if we can't shed them? And so that balance is something we kind of enjoy because we're known -- we've done over 50 acquisitions. So we're known, and we think of ourselves, our DNA is looking at other businesses and thinking about how we would operate them better or more efficiently, including our own businesses. And things can kind of age out or the environment can change. And so we really do think a lot about pulling capital internally from businesses that aren't growing and putting them in areas where we do think we can organically grow. So it's kind of a nonanswer other than the sense the environment I think is a bit different right now for everybody in financial services.
Chinedu Bolu
analystLet me try and pin down on a more specific answer. Any of the segments where this would be more impactful? Is that Exchange segment, mortgage segment, fixed income?
Jeffrey Sprecher
executiveNo. I think when -- in doing a lot of acquisitions, part of the skill set there, the domain knowledge that we have as a company is convincing other entrepreneurs and business executives that our businesses coupled together will be more valuable to our customers than us apart. And so we look at all of our businesses thinking if our own businesses were paired with another management team or another asset pool, would they perform better? Would we -- I started ICE, I was the 100% owner, and I diluted myself down to be a minority owner. And so my own mindset, and I did this in the dot-com era, before you could have Class A, Class B shares and all this other stuff. My own mindset has always been, I'd rather be a smaller owner of a better business than a big owner of something that's not that interesting. And so I don't have a bias that we need to manage it or own it and haven't since we started the company, honestly. And so it's more about as an owner, more about how do we create more value.
Chinedu Bolu
analystOkay. Let's dig into your sort of energy business. A few challenges in 2022, Russia, issues in Europe. 2023 as...
Jeffrey Sprecher
executiveI would call that a challenge.
Chinedu Bolu
analystYes, yes. 2023 is off to a pretty good start here. Just talk through what's changed and then talk through how you think about the outlook for the energy market and energy in general.
Jeffrey Sprecher
executiveSure. So if you don't follow us closely, we have about 1,000 listed commodity contracts on our exchange. And to put that into context, we acquired the International Petroleum Exchange of London in year 2001, and it had 4 contracts. So in the last 20 years, the market has dramatically expanded the amount of tradable assets in the energy space. And the flagship contract used to be crude oil for energy. It still is crude oil. But if you say, what are those other 999 contracts? It is all about an energy transition that's going on, particularly energy transition away from petroleum products in the West and still emerging markets, China and Indonesia, Vietnam and other areas that are still projecting growth, that are still consuming largely fossil fuels. So there's a kind of -- we really represent a portfolio of products that the world can use to try to grow and transition simultaneously. And there's been so much more focus on that in today's world than there was 20 years ago that it's broadened the opportunity set. And consequently, going back to my opening comment, which is amazing how sometimes these markets can grow, it's really been growing by more product that is of interest to more people. So we've never felt better about the energy complex. And I throw in that environmental products, renewable energy, carbon emissions, SOx and NOx emissions. All of that is part of a broad portfolio of energy transition, which was tested last year by the Russia conflict and Europe having to scramble and sort of doomsday scenario where they weren't going to have enough energy, and people were going to have problems freezing in the winter and potentially chaos in society due to access to energy. And they navigated through that. A lot of it was this movement to a greener energy with globalizing natural gas. But simultaneously, Europe has a carbon cap and trade program. And there was a lot of talk, and the market price of carbon went way down because there was a lot of talk that Europe was going to be forced to abandon its emissions and energy goals. And as a both a society and a government, they did not abandon those. And now you see energy transition products coupled with the emissions products are kind of doing record volumes. So it was kind of the ultimate test, if you will, of would some of these products survive? And the answer, I think, is overwhelmingly yes, which gives us tremendous confidence I think and the market, tremendous confidence that this portfolio of products has got a lot of upside potential.
Chinedu Bolu
analystGreat. Kind of one of the products that I think you've spoken about in terms of long-term opportunity is nat gas and the potential globalization of that product. Where are we in that evolution?
Jeffrey Sprecher
executiveYes. Natural gas when we first started the company was a regional product and delivered in pipeline in whatever region the pipeline went to. But now we always thought it was going to go global, which means that all prices get benchmarked against other prices relative to transportation costs and delivery costs. And so you did see Europe pulling a lot of liquefied natural gas as a way of bridging last year's issues. And the market was very calm about it, if you will. And at one point, the Europeans said, we're going to put price caps in and some other financial controls. And none of that had to be used. The market worked pretty flawlessly, actually. So I think say where are we? I think the globalization got tested and it worked. And the supply chain so quickly, we all kind of got used to after COVID, supply chains being interrupted. The energy supply chain, if you think about what went on in Europe, it -- quickly, tankers turned and went another direction. Gas was liquefied and moved. And God, it was almost instantaneous, the supply chain changes. And so I feel like it validated this notion of having a globalized energy market in ways that weren't necessarily obvious to everybody before.
Chinedu Bolu
analystAnd is there more of an opportunity -- revenue opportunity for ICE because of...
Jeffrey Sprecher
executiveYes, absolutely. Absolutely. And it's not just natural gas. We trade a crude oil grade called Brent, which is the world's price of oil in our mind. And we just -- and Brent was an oilfield in the North Sea off of Norway. And there's really no more Brent in the Brent Index that we trade. And we just recently with the industry are adding U.S. seaborne crude oil to Brent. And so now Brent is really the price of global oil, including U.S. oil. It really has evolved now. We always thought of it as the global price of crude internally because we have that ego. But now it truly is. And it is amalgamation of all these various grades, high-quality grades that can be moved around the world. So that U.S. crude will come out of the Gulf, be shipped out of the Houston area and make its way into the world. So you're having a more globalization of oil, globalization of natural gas. And I would tell you that this cap and trade regime for carbon trading, which is a European regime, has now been adopted after Brexit by the U.K. And because there's a lot of interest in voluntary reduction of carbon, you're seeing voluntary use of these regulated markets that we trade, which is global.
Chinedu Bolu
analystOkay. You mentioned taking some pricing action in the energy business. Can you just talk through, I mean, the feedback that you've heard so far from the industry? And then longer term, are there other opportunities to take more pricing maybe more frequently across all your trading businesses?
Jeffrey Sprecher
executiveYes. Well, the second part of that question is, I don't know. The first part is, for example, this Brent crude oil contract which we've traded now for 22 years at our company, we have never touched the prices essentially and never really even thought about it. And particularly, again, recently in more than a decade of a zero interest rate, low inflation environment, it sort of never crossed our mind. And it's only been recently, and I see this in other companies that are in our industry, it's only been recently where we're looking at our own cost rising due to inflation where we've started to say, well, gee, maybe we should be raising our prices and passing those on. Everyone else is raising prices on us and our costs have gone up. And so we've just started that. And part of your question is what have we heard. The only thing I've heard is in meetings here today with people that are running spreadsheets but no customers. I mean our price increases have been quite modest. And certainly if you run a business like ours where you have cloud costs, and you -- every once a year, the cloud provider comes in and tries to shock you at how high they can raise cloud prices, this is nothing. And so I think we've all, I think, in financial services has gotten used to, okay, there's increased pressure on costs, particularly in some of these tech areas. And maybe it's time we pass those on.
Chinedu Bolu
analystSo does that inform you in terms of your pricing power and ability to take more pricing?
Jeffrey Sprecher
executiveYes. I mean I don't necessarily think of it as pricing power, but I do think there's an understanding by financial services industry that we're all having to deal with, our cost structure is changing. We have a bunch of employees that come in and say, "Well, we're going to get 7%, 8% raises this year, aren't we?" And you go like, "What?" And so anyway, I think there's a broad appreciation by our client base that we're all dealing with the same thing, and we're all going to be adjusting prices.
Chinedu Bolu
analystLet's switch over to your mortgage business. Just curious, where are we in terms of fully digitizing the U.S. mortgage process and then the sort of investments you need to make to get there?
Jeffrey Sprecher
executiveWell, the U.S. mortgage market is in one word, it's a mess. And its own -- we want to digitize it. It's the most complicated transaction that a consumer will ever go through for a deal where they have the best collateral and a validated income against the borrower. Like it's crazy, like we can all go buy stupid stuff and get free credit and walk out of the shop with it or drive out of the shop with it. But when you go to buy a house that has a foundation that can't move, it's part of Pavlov's hierarchy of needs, safety and security. We're treated like we're aliens. And I don't know about you, even though it's like well, I have 20% down. And so anyway, that's what we're tackling. That's the root of Christian's question. The -- we have been working going state by state to lobby and change laws that will allow you to enter into a mortgage that's not a wet signature on a piece of paper. And there's still a number of states that don't allow you to do a digitized mortgage. And pretty much everything else you can do. You can run off to Vegas and get married in a drive-thru lane, but pretty much everything else you can do, you can click on something. But a mortgage in many instances, you have to have a lawyer by law. You have to have that paper documents. You have to have a wet signature. Those paper documents go into a box with a barcode into a mini storage warehouse that are just sitting there collecting dust, waiting for you to default or refi and for somebody to go figure out where that box is and try to go get it. And so it's still early days. There's only a single-digit percentage of mortgages today in this country that have gone through a digital note process. That's the opportunity. We've developed a digital now. We work with Fannie and Freddie. They accept our digital notes. A number of early adopter lenders that want to cater to people that don't want to buy a suit and go to a law firm to buy a house have been exploiting that. I think COVID accelerated that, the change in laws in a lot of states. It's a huge opportunity. And I -- our goal is to be able to provide software that can underwrite a mortgage while you're filling out the application. Right now, it's about a 60-day process even for the most eligible and capable. God forbid, you already own a house and you just want to refinance it. I mean I have a friend that was with one of the big banks, and they said, "Can you send us your bank statements?" And my friend said, "Well, I only have one bank account. It's with you." And they said, "Yes, can you print them out and send them to us?"
Chinedu Bolu
analystRight. Speaking of big banks, you recently signed, I think, a large deal or deal with a large bank to replace their mortgage systems. And clearly, if it's a friend's bank, we can see why. Can you talk through the sales cycle of sort of that kind of transaction? Maybe what resonated most with them for them to make that move? And then, I guess, I've never thought about large banks as really addressable market. Is that now becoming part of the addressable market?
Jeffrey Sprecher
executiveYes. I mean going back to the monologue about the mortgage industry, it is a standardized transaction. I mean more -- 99% of all mortgages are highly standardized. They get sold to Fannie and Freddie in the capital markets in standardized forms that people in our industry all understand. But yet, for some reason, thousands and thousands of lenders have all thought that they need to develop their own code and software and what have you. And our view is it has been, we should standardize this process. And for some high number of people, 80% of borrowers, you should be able to put them in a standardized product with digitized information that could be readily available to the decision-makers. And so a lot of that sales cycle is just going into these big banks that have these massive legacy systems and convincing them that this isn't all that hard. And you don't really -- and by the way, the rules, this is -- these are regulated federally, state and locally. The rules are constantly changing. Having a company like ours with broad resources that can be in all these jurisdictions, and as soon as these changes are required, we can make them on behalf of the industry. We can drive standards. We've stood up with Fannie and Freddie to the need to develop standards on data standards so that systems can talk to each other and people can understand each other. And we don't have to be e-mailing documents and sending PDFs to one another in a common database about a borrower. And so that is what resonated ultimately. And our value proposition has been that my company, only in New York Stock Exchange, we have connectivity to almost everyone in financial services, particularly in the Western world. We have contacts, relationships. We have developed trust. We -- the notion of the New York Stock Exchange just as an icon is that it's open, transparent, regulated, that we have cyber overlay. We deliver on what we do on time. I mean we have completely rebuilt the New York Stock Exchange over the last 5 years. There's -- the technology that's inside that company is not what was there 5 years ago. But nobody had -- it didn't fail. Nobody had to do big investments. Like we did that in a way that built confidence, I think, in the banking sector that we can handle complex projects, and you won't -- we'll take care of it all. You just plug into it. We'll deal with all of that and make it easy for you. And so I think it's a combination. The sales cycle was a bold vision to let's really standardize this on behalf of the industry and make the capital markets more efficient, and we have the credibility to do it. We've built the credit default swap clearinghouse and took all the credit default swap off the books of the banks after 2009. And when the government said they were toxic, we rebuilt the New York Stock Exchange. We bought this company called Interactive Data and completely moved it off of mainframes into our own private cloud. I mean we've just had these kind of major projects that have involved a lot of major market participants and over time, I think, earned their trust.
Chinedu Bolu
analystAnd for that deal, is it like a point solution or if it's a more comprehensive solution? So is there an upsell over time?
Jeffrey Sprecher
executiveYes. No, I think it's a canary in the coal mine for building standardized software, and mortgage has had a lot of allure over the last few years to a lot of fintech start-ups that could just start a company and we could say, "Hey, you can be in the mortgage lending business, like just plug into this thing. And you don't have to worry about anything. We have built it all for you." And it's moved upscale. And now what we've really shown the industry is that a major bank can abandon their own internal systems and just go with the standardized. So I think it's opened up the opportunity set for other large banks and some of these super regionals that have these complicated systems that were built in a different era and really aren't designed to scale with all the changes in regulation that are going on right now.
Chinedu Bolu
analystLet's talk about linking your mortgage business to your Exchange business. Recently, you've launched Rate Lock futures and started getting into the mortgage trading area. What's your feedback been so far? What's traction been so far? And then we could talk about longer-term opportunities for mortgage trading.
Jeffrey Sprecher
executiveYes. It's going well. So the Rate Lock future is basically what is the price that people entering into a mortgage today, what is the interest rate that they paid today. That information was around but it lagged. Because we have such a big footprint in the mortgage market, we can put that data out in real time to show people here's today's rate. So better inform consumers and better inform lenders who are competing with one another to provide the lowest rates. And the way the market is somewhat set up today is that there's a wholesale market that provides funding to the lenders. And a wholesaler will say, "I'll buy your next 100 mortgages," so they basically just take a sequential number of mortgages. And then they say, "Here's the wholesale rate that I'll give you for those 100 mortgages," knowing that right now, the average time to enter into a mortgage is almost 2 months. So you've got the industry doing a 2-month forward contract against 100 anonymous loans that -- without any regard for geography or creditworthiness or anything else. And so we really believe you can collapse the time to enter into a mortgage to basically near real time. So you take that 2-month lag out of there and at the same time, provide both borrower and lender more transparency into what the market price is. That's at Rate Lock future. So it's growing. We're out educating our clients as to, hey, if you are going to take a 60-day forward risk, you can actually hedge that with one click and get rid of that risk. And thereby, you don't have to price it in. We always -- those of us that have mortgages are -- we pay for that risk, right, what's priced into a mortgage. And so we can get that out, you'll give the people that are savvy about hedging that risk, an opportunity to be more aggressive. And so we're seeing early adoption. We had this same thing. You probably remember this, Christian, when -- in the oil industry, none of the airlines hedged their fuel risk, but yet they were selling tickets forward and locking in the pricing but not the fuel. And today -- and that was a lot of work on our part to educate people how to -- how you can hedge. And today, it's commonplace. And so we're kind of seeing that same adoption rate in the mortgage space. And I think ultimately, with a collapsing of the time period with better data and information, the notion of just somebody buying 100 mortgages sequentially will go away and will be -- and the capital markets will be able to do -- become more selective, particularly at targeting capital to low-income households and geographically disadvantaged places, which is what a lot of housing policy is about. But the infrastructure to implement that policy is poor. And I think the capital markets can fix that. I think we're going a long way towards fixing that.
Chinedu Bolu
analystAnd do you think of that mortgage business -- obviously, it's a rate dynamic. Does that allow you to get into a broader interest rate business in the U.S. again? Or is it just a mortgage ambitions?
Jeffrey Sprecher
executiveNo, I think we -- exchanges broadly, if you say, why is it a company has a word exchange in their name? Why is it in the mortgage business? Exchanges broadly are in the interest rate business. Most exchanges, including ours, but most exchanges, the core of their product set is interest rate. We've talked about energy, which is not directly interest rate-specific but is highly inflation-specific. Commodities, by their nature, will reflect inflation. And so to the extent you say inflation and interest rate policies are directly correlated by federal banks, central banks, then really almost all exchanges and capital markets are in the interest rate business. We've gotten used to and probably most of the people in this room have gotten used to the idea of a whole market for corporate borrowing called bonds. And in our case, we also have credit default swaps, which is protection against -- default protection against corporate borrowing. There really is very little in consumer borrowing that has made its way onto exchanges or -- other than mortgage-backed securities, which tend to get bought by interest-oriented fund managers. The whole consumer side of interest rate capital markets still feels immature. So if you say, "Well, what are you doing in mortgage?" Well, we're standardizing the cash market the same as a standardized bond market, which I have colleagues that are very -- in our industry that are very big in an analog-to-digital conversion of corporate debt. And no one's really focused on consumer debt. And so that's an area where we really feel it's been underserved, a lot of opportunity. And that's at the cash market level. A lot of what I described on how the hedging works and how the MBS market works, I think, will dramatically change if we can bring more transparency to the cash market. And my company is in a tremendous position to help lead change and innovation in the capital markets, which could be many multiple times more valuable in terms of scale and size than the cash market.
Chinedu Bolu
analystOkay. But I have sort of a new sort of market consumer rates as opposed to [ charging ] CME's monopoly and institutional rates?
Jeffrey Sprecher
executiveYes. Well, I mean, part of -- when I got into the business, I learned about CME. They're incredibly -- they own the U.S. trading markers, and one of their big markers was eurodollars. And I didn't -- I came from outside finance when starting this company. I didn't know what I didn't know. And I was like, what the hell is a eurodollar? I thought it was a euro versus a dollar. I thought it was a foreign exchange pair. And it's a name for an interest rate. And a eurodollar is used to hedge all kinds of stuff, and it got used -- it gets used to hedge people that have equity portfolios who use it for some interest rate hedging. And so anyway, it's a pretty crude -- it's a great product, and I don't mean any aspiration -- anything negative against CME, but it's a pretty crude -- it's like a one-size-fits-all product. And I actually think we used to have 4 energy contracts. Now we have 1,000. I actually think that there will be much more specificity in the ability to create products in the interest rate environment that will be much more targeted. And in the area of consumer debt, particularly mortgage and lending, you could extend that to automobiles and other kind of consumer behavior, but there doesn't -- I don't know, it's a pretty crude market right now that I think can -- there can be some differentiation. And honestly, as there is more differentiation, just like there's more differentiation in energy, Brent crude is trading at sort of all-time volume highs. I think eurodollars may trade at all-time highs, too. So in other words, these things can be additive and cause the whole ecosystem to grow.
Chinedu Bolu
analystInteresting. You mentioned the CDS market. That's been a real boost to growth in the recent quarters. Is that sustainable? Is it just a function of a high rate environment? Or is there something more that's driving that growth?
Jeffrey Sprecher
executiveYes. Well, credit default swap is default protection. And so in a zero -- going back to our all-weather concept here, mortgages do great in a zero interest rate environment. Credit default swaps do terribly because nobody believes anyone's going to default on zero. And so now you've seen this kind of shift, right, where, okay, consumers that 5% interest rate environment don't want to take out a 6% or 7% mortgage and -- or they're doing that less and less unless there's a real need moving or family formation or what have you. And -- but similarly, there's more concern about corporate credit, and so people are buying more protection. And I think that market can grow, honestly. I think there's a lot of exposure to corporate debt in the world that we've taken on as a society, as a Western world, a tremendous amount of debt in a zero interest rate environment. And you've seen people sort of saying, "Wow, maybe I should buy a little protection." Just as an aside, we don't -- one thing that we don't host is buying protection against the U.S. government's debt, so -- but pretty much every other debt. So hopefully, we'll have a good outcome here on -- but we're not -- we don't have a direct exposure to that. No one has been willing to insure that in the market yet.
Chinedu Bolu
analystOkay. Let's switch towards technology a little bit. There's a few questions on the audience, but let's just do technology first. Cloud, certainly, your peers have made a lot of noise around strategic partnerships, CME, ICE, CME, LSE have all done Nasdaq partnerships with the major cloud providers. You have not or unless I've missed something. What's your strategy with cloud? Why do you think it's better or worse than what your peers are doing?
Jeffrey Sprecher
executiveYes. Our strategy -- as long as I'm around, my strategy is to not do a deal with a cloud provider. And I've gotten an opportunity to meet some pretty -- and some of my colleagues on the management team, we've gotten to meet a lot of very senior people that sell cloud who don't like us talking about this. So I'm kind of sad that you asked me in a public forum, honestly. It's the one cost that we cannot -- we just cannot control these costs. We do touch the cloud, and the rate of growth of those costs is double digit. And they -- where we do touch the cloud, they have us over a barrel. And we have tense negotiations, and I don't want to put my colleagues in that position. We want to be cloud-agnostic, and we basically run our own cloud. We have the luxury of having this massive data center infrastructure partly because of the New York Stock Exchange, pretty much every financial services company in the West is hooked to us. We have a massive data business. We package and resell the data from most of our competitors and most of the people in financial services, most brokers are on this network. So there's -- it's very hard to think of somebody that isn't connected to us. And so we basically say, if you want to come to us, if you customer want to come to us on your cloud provider and attached to our network, we'll happily be cloud-agnostic and let you take our stuff on your cloud. But it's your cloud and you're paying for it.
Chinedu Bolu
analystRight.
Jeffrey Sprecher
executiveAnd I'm also just separately, the cloud providers are also now dabbling in this realm of language intelligence loosely called ChatGPT. And we're in the business of providing information and data. And I don't really want to be providing the sustenance for those things until we understand what the ownership and the copyright and revenue model is around those things.
Chinedu Bolu
analystSo how do you think about AI, ChatGPT broadly? Any opportunities?
Jeffrey Sprecher
executiveWe've prevented it from being used inside our ecosystem. We've cataloged all of our data sets and information and put custodians around them so that our colleagues can't inadvertently put our information into the public domain to be used by one of these things. So we've been weary of them. I think they are the future, but I just don't think that the contractual relationships around them and the AI providers, our customers and us have been sorted yet. And I don't want to inadvertently put something of value into that ecosystem without full knowledge. But we have been a massive builder of artificial intelligence tools. We never called them that or thought about them as that, but our compliance tool -- New York, if you trade on the New York Stock Exchange, there are all kinds of tools that are looking at your behavior, that are looking for pattern recognition, that are learning about trading behavior in real time, identifying things to our colleagues. So compliance, particularly all across Wall Street, has long had this kind of learning capability. We have a chat tool that's used by over 100,000 customers that recognizes as you're chatting about Wall Street activities, it understands if you're talking about a trade, if you need -- it offers up -- so it's a bit like one of the bots that you see sometimes where it says," "Are you really interested in buying a car today? Donna would love to talk to you." It's one of those things. And -- but it is artificial intelligence, and it learns from our own data set. And so we're leaning into our own capabilities because it may be rewarded by you all in the future. It's kind of been ignored, and it's been more of a courtesy for customers.
Chinedu Bolu
analystCrypto. You were very early invested in crypto. This is Bakkt I guess that you've used. Coinbase as well, yes. What's your view of crypto today? And then obviously, Bakkt has a lot of struggles, quite frankly. Would it make any sense to bring that back in-house, support it financially?
Jeffrey Sprecher
executiveWe got involved early out of fear. We had a lot of these young, talented, aggressive entrepreneurs that were starting to talk to us about deconstructing finance and distributing it globally. And we thought, "Oh my God, we're going to go out of business. And we better learn about it." And if this is going to happen, we better deconstruct ourselves. We became convinced pretty quickly that this was not a threat to us or any finance and that there was a -- broadly speaking, the industry didn't understand compliance and regulation and the infrastructure of finance and, frankly, how distributed the infrastructure exists today. Like if you trade on the New York Stock Exchange, that information is distributed in a nanosecond or I should just say, in record time to a whole number of people that need to know and including you, and it's stored. And so the notion of distributing a massively distributed database sort of already exists. And we do 350 billion transactions a day just at the stock exchange, so it's done at scale and records held for years and highly reproducible and so on and so forth. So we quickly came to the conclusion that having an indelible record of everything you do is not really particularly valuable. And I got concerned that the only indelible record is your birth, your death, potentially your marriage or your property ownership. And the blockchain is ultimately going to be a human tracking device, and I really didn't want to be involved in it, honestly. And so we decided to spin it out. And we decided that what we do and it's a company called Bakkt, and we are a majority owner of it, but it is a public company run by others. But the one mandate we have for them is stay within the regulated lanes of crypto and blockchain work. And so they've done a very good job. To their sadness, I think there haven't been a huge demand for regulated crypto. I think the market is coming to them. They have a banking license, a licensed custodian, a broker-dealer license, 50-state money transmitter licenses, like that's all the infrastructure that a regulated crypto infrastructure needs. And so I think they're well positioned, honestly. The question is, is the timing right? We have about 6 million, I think, customers they're saying now. So it's not 0. And so I'm proud of that mandate and that they've stayed true to it. And we all may -- as we all get as these deepfakes, if 2 years from now, there's somebody that looks like me and sounds like me and wanes on and on and on about big thoughts, you'll be able to check on a blockchain to see if it's really me.
Chinedu Bolu
analystScary.
Jeffrey Sprecher
executiveThat's, I think, where we're heading.
Chinedu Bolu
analystTime is really running out here, so let me just try and get a few audience questions in. There's a couple on the fixed income business. I guess one is around the execution business and fixed income. How are you thinking about growth there?
Jeffrey Sprecher
executiveYes. We were late to that business, and I talked openly about that. And so we found an underserved space, which was in tax-exempt debt and government debt. And if you think about that, that's -- who wants taxes at bonds? It's wealth management. It's family offices. It's small institutions. They're taxpayers. And so that business has been doing well in an environment when interest rates are going up and people are worried about their taxes and tax rates. Looks like that -- people look like they are thinking they may be paying more taxes, and it's harder to find yield. So it's done well, and we've been able to broaden its footprint into more traditional institutions that are not ordinary taxpayers because they actually -- it is a debt instrument and for funds and institutions that are looking to have a broad portfolio of asset holdings in the debt space, in the fixed income space, it's become an appeal. So again, we're leaning into our network of knowledge of institutions on Wall Street and expanding that beyond wealth management. And it's paid some dividends for us. But I think that's a business where we hope that in trying to create an all-weather name, that it will continue to do well in a high interest rate, high tax environment, where some of our other businesses may not.
Chinedu Bolu
analystOkay. Sticking with fixed income on the data side, ASV growth has slowed from historical mid-single digits. Just thinking about growth prospects there and sort of pricing power, particularly because that business, IDC, there's a lot of mission-critical compliance data.
Jeffrey Sprecher
executiveIt is, yes. It's funny because a little more than a year ago or so, we -- a lot of the fund managers, many of you in the room may either be those or work with those fund managers in fixed income, got kind of sideways. And we just saw like the market step back and say, we're not going to sign long-term agreements. We don't know if our volumes are going up or down. And there was kind of this pause, and then we were all saying like there's going to be a recession. Well, it's going to be in the first quarter -- fourth quarter of '22, first quarter of '23, first half of '23, now second half of '23. And there's kind of been this, I don't know, poll that we see when we're talking to like-minded executives like many of you in the room. And suddenly now it feels like, all right, well, maybe we'll have a soft landing or maybe there won't be a bad recession or I'm tired of talking about a recession, maybe there won't be one or whatever. I don't know. But it feels like suddenly as a society, we've gotten used to 5% interest rate. Hey, it's not so bad and I can live in this world. And if things feel a little better, I don't know. I don't know if you've sensed that, but it's kind of not all gloom and doom. Like if you go to a party and somebody asked you about a recession, you go, yes, we might have one in the fourth quarter. I mean you kind of shrug it off. I don't know. So anyway that -- when you say, well, okay, as you contract with people who put real money behind those thoughts, what do you see? And it's that seem to be a bit of a pause. It feels a little better now.
Chinedu Bolu
analystGood stuff. I actually have a bunch more questions, but we're out of time. So I'm going to have to end it there. Thank you so much, Jeff. As always, great conversation.
Jeffrey Sprecher
executiveThank you. Thank you.
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