IRIS RegTech Solutions Limited (540735) Earnings Call Transcript & Summary
July 3, 2020
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, good day, and welcome to the IRIS Business Services FY '20 Earnings Conference Call. We have with us today on the call Mr. S. Swaminathan, Whole-Time Director and CEO; Ms. Deepta Rangarajan, Whole-Time Director; Mr. Balachandran Krishnan, Whole-Time Director and CFO. And Mr. Vineet Kandoi, Finance Controller. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. S. Swaminathan. Thank you, and over to you, sir.
Swaminathan Subramaniam
executiveThank you, Stephen. Thank you for participating in this conference call today. I think it's a milestone for us, and it's a huge relief for us that after 4 years of losses, we are in the black. I hope we can keep it that way. That's the intention. I think the good -- if you see the highlights of our numbers for the last year, the jump in revenues and the controlling expenditure and the addition to the clients, will give you an indication as to how we are headed. For people who are not totally familiar with the business that we operate. We operate through 3 segments. In one segment, which we call, Collect. We help regulators collect data from the enterprises they regulate. So for example, Reserve Bank of India, the data that they collect from the banks in the country, the data goes through a software product that we've installed under the Bank of India, a product called iFile. The iFile product has now been installed across the world in several countries, from Singapore, where the business is using our solution to the capital markets where many capital markets in the Middle East use it to central banks in countries like India, Mauritius and a few other places. The second business that we have is what we call, Create. Create is where we help enterprises create data for submission to the regulator. Here, we have 4 products. One product is basically called Carbon, and that's used by enterprises to submit data to the stock exchange and the capital market regulators or the business industry. Then we have a product called iDEAL, mostly used by banks for submitting data to the Central Bank. Then we have a big helper for GST filings, which is used by across a few companies in India, including are the biggest ones. And then we have a much smaller product, which is a very small part of revenue for AML filing and [indiscernible]. The third segment that we have, which is still largely in the pre-revenue area, where specific and bond investments are actually going in, is the data and the analytics part. And there, we have 2 businesses. We have what's called Data as a Service, where we syndicate data. And we have software solutions that allows people to message data and consume the data that we produce. So to summarize, we have Collect, Create and Consume. Collect accounts for the most of our revenues. Create is where we are focusing a lot currently. The reason why Collect accounted for a large specifically revenues last year because it was a lumpy contract we got from Reserve Bank of India in partnership with TCS and that skewed up things slightly. Otherwise, you would have actually seen a significant jump in the revenues from Create itself. And Consume, it's still a small percentage of our revenues. For a deep dive in the financials, I will now request my colleague Balu to take over. He will take you through the deep dive. We intend -- we have uploaded the presentation to the BSE website. About 2 years ago when we had a conference call, we had difficulties with the PPT. It's not being visible [indiscernible] those people working in different situation. So with regard, we will share the presentation through the BSE website on our own website. While at the same time, take any questions that you will have and make it as interactive as possible. So Balu, over to you.
Balachandran Krishnan
executiveThank you, Swaminathan. Thank you to all of you who have come for this conference call. I would focus it more on the financial side, given that Swaminathan has already given our view of our business and where we stand as of today. And as Swami said, we do have industrial presentation slide deck that's already available on the BSE. I'll try to move in [indiscernible] that presentation. Some of you might already be having it, but then when you go back and see that, things should fall into place. So let me move into my presentation per se for my discussion first. To start -- hello. To start with, I want to mention that in the past as well, we have pointed out that our businesses and product extent is seasonal. This holds true for the supporting year as well. One reason for this is that the relatively larger part of annual compliance filings for enterprises typically fall into the second half of the year. And while regulators also tend to spend more in the second half. That's what we are seeing. And that trend has continued for FY '20 as well. With respect to that, our H2 numbers are more than -- are substantially more than the H1 numbers. So if you come to the numbers per se, you'll see that some of our reporting here, our top line has grown at a healthy 35% at the consolidated level. Now we'll talk only on the consolidated level because -- that you see a better picture because we do have subsidiaries or building to some of the clients in certain countries. All these are consolidated. So it would kind of stand-alone in itself, that I want to give you a complete picture, especially from FY '20 onwards, where we have started the building from subsidiaries themselves. So coming back to my origin point, our top line has grown at 25%. And the second half performance for the top line is even better at 29.5%. Let me come back to revenues in a minute. Let me just give you a couple of points on the expense side as well. The important -- I think we've noted that while our revenues saw a good growth rate, expenses have moved at a much lower pace. For the full year, if you look at it including interest and considering capitalization, the growth in expenses has been contained at 6%. For the half year period, it is, of course, a fairly higher rate at about 13%, but the growth income has been close to 30%. And the other point I want to mention from my side, [ maybe a longer perspective ] is that if you look at from our IPO point onwards, we IPO-ed in 2017 October. If you look from FY '17 -- 2017 onwards all the way to FY '20, you can see that our revenues have grown at an average rate of about 23%, while expenses have moved up only by around 5%. So that is why we have been able to close the expense revenue gap and now, in fact, has come to a surplus, which is a strength. We are pretty sure that we'll be able to continue going forward as well. So if you look at the balance sheet, you'll notice that the debt has steadily decreased. As we continue to [indiscernible]. One point I once again [indiscernible] we have taken the deployment of 2 term loan installments for March and June, in line with our [indiscernible] and in view of the fact that the COVID pandemic is still giving rise to certain uncertainty in the overall market -- overall environment as far as markets are concerned. On the receivables side, there's an increase of about INR 5-odd crores compared to the previous year, and that's primarily on account of a single client, which is the Reserve Bank of India [indiscernible] and one reason has been the delays in deployment, which was supposedly started in March [ 1st week ], but there was a COVID situation and [indiscernible] to close down all the data centers. A part of this has [ remained paid ] as of now. The important thing again to mention is that our net cash flow from -- net cash inflow from operating activities for this year is at about INR 1.7 crores, and which has more than doubled compared to the previous year number. Now let me look at a little more of the revenues. So we mentioned about these 3 segments that we see our business falling into. And from that point of view, you'll find that a significant contribution of growth has come from our Collect business, the one that goes to regulators, and which has grown at about 42% for the whole year compared to the previous year. The Create business, which is focusing on enterprises, closed a growth of about 11% to 12%. And of course, we are focused on enhancing the share of recurring revenues in our revenue mix, which primarily comes from the Create segment. But primarily, I think largely comes from the Create segment, I could say. Actually from 2017 onwards, if you look at recurring revenues, we were [ down ] at a component at average growth rate of about 30%, which is pretty much in line with what we have been the planning as well. And for this reporting year, which is FY '20, the recurring revenues are at about 60% of the total sales. And due to couple of large wins, our Collect revenues have gone up, and that is partly one thing that has expected in the Collect segment contributing to about 57% of the revenue, which is about 5% more than the share in the price compared to the previous year. Having said that, the Create segment has a higher growth prospect. And of course, it also gives us a better working capital management possibilities as well. If you look at revenue segment from a geographical perspective, the revenues from India, [indiscernible] it's about 37 percentage. From a rupee -- billing point of view, it's at about 41% because you also bill in rupees [ to a time ] in Nepal. The increase in Indian revenues, again, is due to one large contract which has come from RBI for the new platform for data analytics, where we are doing this with TCS as a primary partner. Coming back to our geography spread, of course, the U.S. and European market share is on the lower side, if you look at FY '20. And -- but going forward, I should say, given the fact that there are emerging opportunities in these markets. Now let me also add a couple of more points on the expenses side. The employee expenses grew at about 12% while other expenses, which is pretty much [indiscernible] and overheads have reduced along with interest. Our amortization costs have gone up this year because we have started amortizing our intangible assets, which are related to our data analytics side, which has kicked in and is contributing to as much as INR 3-odd crores or INR 6-odd crores of depreciation, amortization bucket. Now the last one I want to mention before we begin -- leave the floor open for question and answers, is about our order book. Our order book, as of now, it's about INR 59 crores compared to -- which is what we expect to execute on at around say, 15 to 18 months, based on a combination of recurring revenues and some of the onetime contract that we have for implementation. The [indiscernible] cost is slightly lower than our September figure of INR 70-odd crores. That's because we have started executing, and we are expecting, a few wins from the regulatory side, which has got a little deferred in the previous year. But overall, our take is that the recurring revenues will go up more compared to the current years. And therefore, this order book way of representing information also [indiscernible]. Having said that, we expect that the projects remain -- started to be strictly upward going forward. So that is pretty much from my side as well as the structure of financials are concerned for the year FY 2019-'20. Thank you.
Operator
operator[Operator Instructions] The first question is from the line of [ Rajesh Joseph ], an individual investor.
Unknown Attendee
attendeeSir, I'd ask you more [ than 2 ] questions?
Operator
operatorMr. Joseph, your voice is not clearly audible. Can you speak closer to the handset, please?
Unknown Attendee
attendeeSure. Hello. Can you hear?
Operator
operatorYes, it's better now.
Unknown Attendee
attendeeYes. Sir, you have mentioned that you're suggesting that one of the major components in Collect segment is the income from project to RBI. Can you give some more idea about this project? I mean the tender of this project, possibility of renewable and the total income generated in last financial year from this particular project.
Swaminathan Subramaniam
executiveBalu, you want to take that?
Balachandran Krishnan
executiveYes. I would not like to mention the share of this project revenue in the overall Collect segment because we have [indiscernible] by some confidential process. Having said that, this is a large data and analytics project, which was given by the Reserve Bank of India to TCS. As a primary contractor, we take of the data collection and validation part of this whole project. This is announced by the RBI on their website as well. The overall project [ site ] is about INR 320-odd crores, including hardware and all the software licenses plus a large element of implementation. So we take care of the data collection costs. And this is an important, very important project for the Reserve Bank of India, with which they hope to completely change the way they collect that validate and do analytics. And this is going to, not only look at the schedule banks, going forward, they look at all the [indiscernible] that are going to be a new [indiscernible] Reserve Bank of India, which includes the urban cooperative banks, NBFCs, going forward, the housing finance companies. So we -- so this is important project. We expect this to run for maybe another 18 months because this COVID situation, it was -- there were just some delay because the RBI data center is not available for implementation of some of the software and [indiscernible] testing. They're still closed. So we expect a bit of delay. But having said that, this project is going on well. Development is going on well, and we expect this to become very important from the national position -- financial [ Suptech ] point of view as well.
Swaminathan Subramaniam
executiveRajesh, I want to add to the answer that Balu just gave, if you don't mind. So the total value of the project was about INR 330-odd crores, and we contribute a significant part of the project itself. The reason why TCS won the mandate is because there are tender requirements, which basically has hurdles in terms of who can bid on the project. But if you see who all bid on the project, almost everybody who bid on the project came -- went with us as a partner. One or 2 people they can go with us as a partner. The final shortlisting was one of companies of whom a majority we actually are working with this partner. So what we bring to the table is the understanding of its [indiscernible]. What we bring to the table is our core technology with the product called iFile, which has been implemented. What we bring to the table is the understanding of the whole compliance space with structured data. What TCS brings to the table is system integration with the RBI system with the entire planning of the project, with the whole hardware implementation, with the whole network implementation and so on and so forth. So the larger portion, the significantly larger portion obviously goes to TCS. The smaller portion, but significant portion comes to us. So as Balu said, there are reasons why we can't give you the breakup. And in fact, if we have to do the breakup about, I have to check with TCS first. Otherwise, I can't even talk about it. So -- but that's the answer. And to answer your question about renewal. The project after it's completed, after it goes live, we'll have an AMC of 7 years, right? Balu?
Balachandran Krishnan
executiveThat's right. 7 years.
Swaminathan Subramaniam
executive7 years during which we'll continue to get paid. We'll get paid in AMC. And the way things have gone, Rajesh, is if you see about -- in 2007, '08, RBI implemented the first XBRL project. Now they've gone on to the next phase of the XBRL implementation using yet another statistical standard, and we have stayed with them. And we believe that as long as we keep delivering value to RBI in subscription phases and successful versions of implementation of newer and newer technologies in the area of data standards, they will continue to come to us. That's the way we see the whole thing panning out. We are grateful to RBI. They are a great referral customer. And because we have RBI, we are taken seriously across the world. And one thing I must tell you, many of you may know or may not know. It's because of the implementation of XBRL that the whole NPA data in the country has come front and center. Again, so we feel very happy that we've been able to contribute to a cleanup of the banking system by bringing to the fore the data from the banking system for RBI to review. And not every company gets an opportunity to be at the front of a transformation of a system. And I think all my colleagues are actually grateful. The other thing I must actually share with you, which is why in the course of this whole quarantine, a few of my colleagues are actually working with RBI to ensure that the compliance system continues. That's how important we are to RBI.
Unknown Attendee
attendeeOkay. And sir, my second question is, if my understanding is correct now, company generating more than 90 percentage of income from product base. Can you give an idea about the type of income you are generating? I mean whether it is a pay-per-use model or pay in each year or for usage? Or is this a lump sum payment, like in the case of this RBI projects?
Swaminathan Subramaniam
executiveSo when you look at the 3 segments that we actually have. In the Collect segment, it's basically a lump sum plus an AMC, plus a system integration for an implementation. In the case of the Create segment, bulk of them are basically pay-per-use model. The iDEAL product is basically pay on a monthly basis, monthly model. That's an OpEx model. In the case of Consume, most of the process is a pre-revenue, and we expect to go more and more to a pay-per-use model in that area. Balu, you want to add to this?
Balachandran Krishnan
executiveI just said in my presentation, we have given the recurring revenue components, segment-wise. Just to get an idea of what is nonimplementation revenue coming from that slide. How much is recurring? So typically even in the Collect segment, the AMC -- you know fees, is it recurring? While Create, almost all the recurring is pay-per-use kind of model. And referring -- and Consume also, it is pretty much recurring also on a subscription basis.
Swaminathan Subramaniam
executiveAnd if you remember what Balu said, Balu, if you remember, but -- I think you said 60% of revenues is recurring revenues right now.
Balachandran Krishnan
executiveThat's right. That's right. And if you look at, now we can look at even segment-wise, if you look at the presentation that we have uploaded, I would say about more than 90% of credit revenues are recurring. In Collect, it's right now, I think it's at still [ about ] 33%.
Swaminathan Subramaniam
executiveAnd our goal over the next year or 2 is to ensure that as much possible, we can maximize the recurring revenues, that's really where we're headed. And that's the model of the company. That's a business model of the company.
Unknown Attendee
attendeeOkay. Sir, in percentage range, how much of your sale is coming from public sector range and then the rest in a [indiscernible] maybe?
Swaminathan Subramaniam
executiveSo technically, the government is public sector. So if you take a look at our entire Collect reviews, the Collect revenues comes entirely for the government across the world. So we work with regulators in India, regulators in Singapore, regulators in Malaysia, and they're all regulators. So basically, all the revenues you see in Collect is basically from public sector. All the revenues you see in Create is from the private sector. In the case of Consume, the small -- some of the smaller revenues come from the public sector, which is the government. And the bulk of it actually comes from the private sector. So Collect segment is completely from public sector. Create is from completely enterprise private sector. And the Consume is a bit mixed, but then it's too early to talk about it because it's really not a mature thing just yet. Balu, do you want to add to this?
Balachandran Krishnan
executiveNo. I think, no. That is just [indiscernible].
Operator
operatorMr. Joseph, do you have any more questions?
Unknown Attendee
attendee[indiscernible] actually. The software price is currently trading almost at [ 33 ]% discount to your [indiscernible]. From the point of view from investor, promoter stake is around 38% is not a bridge. Do you have any plan [indiscernible] or breakthrough creating acquisitions? [indiscernible] the stock price is available at a 50% discount to IPO price and that show you are confident in your [ company ].
Swaminathan Subramaniam
executiveI wish I had the money to do creepy acquisition. I don't have the money to do creepy acquisition. Some of you might know, when the company got into a financial crisis several years ago, I stopped taking a salary, I still don't take a salary. It's -- booked to the books, but I don't take the money out. And under the theme, in salary, I can't even think about keeping acquisition and things like that. I also believe, at the end of the day, the full benefit of whatever happens in the market would actually go to our investors. As somebody asked me a question the other day about the shareholder value. My job, Balu's job, Deepta's job is to continuously improve the company fundamentals and to continuously convey to the market what we are actually doing and how we should do go about doing it. Now if you take a look at our -- we have about -- Balu, our EBITDA is INR 9.5 crores?
Balachandran Krishnan
executive[indiscernible]
Swaminathan Subramaniam
executiveEBITDA -- EBITDA for last year is INR 9.5 crores, yes?
Balachandran Krishnan
executiveYes. This year, it's about INR 8.25 crores at a consolidated level.
Swaminathan Subramaniam
executiveOkay. INR 8.25 crores, all right, because INR 8.25 crores, [indiscernible] of EBITDA. I mean market clearly, we failed miserably at [ view maybe ] in terms of conveying the excitement of the company to the market. When you look at international benchmarks, we are way off in terms of what -- how companies are valued. I don't take a view on the market. I don't think a view -- I don't go out and buy when the price goes up, when the price is low. I don't go out to sell when the price goes down. I don't go out to buy because I have no money. I don't go out to sell because it's around [indiscernible]. I don't even have a trading account. And that's the way we want to continue with the company. So we do not -- so as a company, will we do keeping acquisition? I think the more important thing is if I had the money today, I would actually ensure that the company does what needs to be done to grow into something very significant where the market recognizes the value and acts accordingly.
Unknown Attendee
attendeeSir, one more -- one last question. Sir, our company is listed in 24 -- lasted 4 years. Do you have any plan to migrate to main Board anytime soon?
Swaminathan Subramaniam
executiveSo we've been [indiscernible] on this estimation of the last 2.5 years, we are eligible towards the main board. I'm actually grateful to the shareholders for giving us permission to go to the main board. We've got shareholder resolution that's already been passed. But to go to the main board requires a few other things. So we've been basically spending the last year, year or so getting ready for the main board. It requires quarterly filings. It requires move to Ind AS, which we've now done. And I believe there are things like that. Now if with half yearly filings with this kind of reporting, if this is how the market reacts, I wonder what will happen when we do quarterly reporting when -- and this is not going to happen. So our revenues will not keep -- are not steady on a quarter-on-quarter basis, like many companies are. See ROC filings happens once a year. That's when you see a spike in my revenues. For example, we are changing some opportunity in Europe, where the filings will happen once a year. Our South African revenues happens once a year. Our U.K. revenues happens once a year. Our U.S. revenues happens once a quarter. So if revenues happen once a year, now just imagine as a shareholder, you see Q1, nothing significant. Q2, nothing significant. Q3, it goes up. Q4, it goes up. You will start -- one day, what sort of a company we are. So these are all internal debates we've been having. I think it's inevitable that we'll go to the main Board [indiscernible]. And I think we will consult you in terms of the timing of going to the main Board in order to be able to -- I mean, if we -- so we also look at the value enhancement from main board point of view. We look at -- we search the company who wants the main board. It's a mixed bag. Not every company has been able to discover fair value in the main board. So if you have any suggestions to offer, please write to me, I would love to consider those issues. In fact, I would request every one of you write to me with your ideas in terms of what we should do and how we should handle it. My e-mail is s.swaminathan@irisbusiness.com. We take every suggestion seriously. I keep every suggestion. I respond to every mail personally. So please do that. And we would love to take your inputs in terms of how we should behave on this one. So thank you for your question.
Operator
operatorThe next question is from the line of [ Piyush Kanani ], an individual investor.
Unknown Attendee
attendeeYes. First of all, congrats for getting into black.
Swaminathan Subramaniam
executiveThank you.
Unknown Attendee
attendeeAnd apart from being a small investor, I am a founder of blog news channel you called gstindia.com. I happen to follow IRIS because of that because of my interest in GST. My next question coming up is a little bit towards GST. And I just wanted to know that how -- I mean, I believe that you guys are a GSP also.
Swaminathan Subramaniam
executiveYes.
Unknown Attendee
attendeeSo as being a GSP, how many doors have you opened up for an ASPs and how the market is growing towards that? A little bit brief about inside how things are happening from a GSP perspective to an ASP perspective. And then maybe I'll ask you something about the products and how the launches are happening, et cetera, if it's okay.
Swaminathan Subramaniam
executiveSure. Balu, do you want to take that?
Balachandran Krishnan
executiveOkay. I'll do that. Okay, from a GSP point of view, what we have done, of course, we got the license [indiscernible] itself as a GSP. This is with [indiscernible] for the benefit of all the others. And what we have done is we have gone to the market with a campaign offering. We were an ASP plus GSP offering. And we are primarily aiming at the large and medium-sized companies. So when you go the companies like we say, Bajaj Auto, which is our client, we offer them the suite, so they can use the ASP platform to prepare their filings, returns from the base [ GSP ] data. They can then create from returns while seamlessly into the GST Portal. So GSP is a [indiscernible] pipe. But if you select the ASP platform...
Unknown Attendee
attendeeIt's like an ERP sort of a platform, which you operated for the --
Balachandran Krishnan
executiveIt's a -- I would say, it's a reporting platform, which doesn't do transaction, but it collects all the data from the ERP, which is relevant for the GST reporting and then create those different returns. Plus there's analytics part in which companies can see how they're different, different numbers are [ moved ], including sales, refunds, ITC and all that. So it's a -- I would say, reporting and analytics platform, which is linked with the GST through the GSP pipe. This is one part. We do a small business asset offering, GST as a pipe as well to some of the other ASP. But I think only because of people come to us because we have a really solid GSP operation, which is quite [ fail safe ] . And people come to us for pushing the data to the GSP pipe. That is a very small part of the business. But I would say that something interesting that is coming up is from the digital lending side. So there is a move to look at SME lending without collateral within a cash flow-based approach, and where GST returns become very important. So some of the offerings that we have in terms of the GSP and the ability to provide data through EPS and to look further valuation becomes important. We only have [indiscernible], which is about credit information, which is now going into a few fintechs in the market. And we feel this particular product has a lot of scope going forward as well. So that is a -- my short answer.
Swaminathan Subramaniam
executivePiyush, Piyush, one second. Piyush, I hope you've downloaded IRIS Peridot and you're using it.
Unknown Attendee
attendeeOf course, of course. We do. I tell to my clients as well.
Swaminathan Subramaniam
executiveLovely, thank you very much. Sir, one second. So just for the people who don't know, IRIS Peridot is an application, which you can use to scan GST number of anybody and figure out whether the company is compliant or not. And as investors in the market, I want to share one thing with you. Very often, when a company is in trouble, they stop paying the taxes on time. So there are many companies in the market who, when they don't pay taxes on time, it shows up first on Peridot. So if you use Peridot well, you will actually get early warning signals about the stress in companies going through liquidity problems, and you can accordingly make your investment decisions. In the last 6 months, we've identified several companies in that situation. So please, my request...
Unknown Attendee
attendee[indiscernible] if I'm not [indiscernible]
Swaminathan Subramaniam
executiveSorry?
Unknown Attendee
attendee[indiscernible] was one of them. This has been reported from.
Swaminathan Subramaniam
executivePossible. I don't invest in market. I don't know what colleague might have done that. But my request to you is please, all of you, use IRIS Peridot as a tool to spot, to review your research, to do your research on companies before you invest in them. Piyush, go on, sorry. I have to take this commercial break, please, if you don't mind.
Unknown Attendee
attendeeIt’s okay. So Balu, you were telling that GSP is like towards more of a customized and you are trying to do and ASP is towards the retail or semi-retail level?
Balachandran Krishnan
executiveSo ASPs for companies who want to create their view systems on the base data. So it is a cloud-based software that we have for IRIS software, and that is oriented towards enterprises. And we typically have been targeting medium and large enterprises. The retail, you say, have been using a more of IRIS Peridot to check the counterparties for their GST and cases.
Unknown Attendee
attendeeSo if I can ask a few more questions regarding the GST, is that fine?
Balachandran Krishnan
executiveYes. I would hope that you'll ask questions related to the financial performance point of view. Because product-wise, if you want to engage with this, of course, we can set up a different call and can spend time on this.
Unknown Attendee
attendeeThe only part which I was curious was because you guys [ have ] GST and you are involving with the government agency where you have to go with the time box setup, et cetera. And how much difficulty is it actually giving you out? And towards -- and the manpower it takes and the performance which we have to do in the -- as a company also. So how is the efficiency towards that?
Balachandran Krishnan
executiveNo, it's not very manpower intensive. It's the early days of [indiscernible], both the GSPs and GST has really set it out to get the things stable. And now, I think I would say that it is the mostly stable. And it's only being driven -- you need to have the right technology to work with the GST and APIs and bill your own applications.
Unknown Attendee
attendeeBecause as far as I know, in future, they will be opening up their fair opportunities to -- I mean, do you view the GSP an opportunity to collect revenues also for the...
Balachandran Krishnan
executiveYes. We're hoping that it will happen. We don't know what that will happen. I will say that the invoicing mandate, which I didn't mention, which is going to roll out, that is going to be a very significant enhancement as well on overall GST platform where we also hope to catch.
Swaminathan Subramaniam
executivePiyush, one more thing I must add in terms -- which Balu didn't add, because we have a robust solution and because we have some fairly big customers on the books, generally, when GST is planning something the first comes to us, and we get involved in the early stage of any kind of new rollout. In fact, we've been very constructive with them. We've given them a lot of inputs, then over things have gone wrong. And we've been at the forefront of helping them refine the offering. The country has invested a huge amount of [indiscernible] opening to [ GST ]. And I think it's an extremely important initiative. It can't be allowed to fail for reasons of whatever. So we've actually been working shoulder to shoulder with GST and because of the quality of work they do and because of the nature of our compliance business itself. So we keep getting invited to all the meetings. We keep getting invited to give all the inputs. So we've been at the forefront of this whole change, including the e-invoicing thing. So we have found changes to be done in the forms, we've given suggestions, which they've taken seriously. And so on and so forth. So I think the fact that big companies are working with us and the fact that we have a solid team internally has actually sort of in good stead in terms of grabbing leadership share.
Operator
operatorThe next question is from the line of [ Dhruvaj Kishore ], an individual investor.
Unknown Attendee
attendeeThis is [ Dhruvaj ], an individual investor. And congratulations for the good set of numbers.
Swaminathan Subramaniam
executiveThank you.
Unknown Attendee
attendeeI've been following IRIS for a while now and it's been happening to see the results coming out and [indiscernible] and the use of my coverage and also that interest that I have in this company. So I have actually 3 questions specifically.
Swaminathan Subramaniam
executiveSir, your voice is breaking. I think you're probably speaking a little bit away from the phone, your voice is breaking, please? I can't hear half the words.
Unknown Attendee
attendeeCan you hear me now?
Swaminathan Subramaniam
executiveMuch better. Fantastic, fantastic. Tell me.
Unknown Attendee
attendeeSo I have 3 specific questions regarding this IRIS product suit. Sir, from the next 5 years perspective, what is the strategic vision of the company in developing the existing product suits? Or we are going to move to new products as well in the Regtech state itself?
Swaminathan Subramaniam
executiveOkay. Firstly, products get developed when there's a demand for it. So one of the biggest things is that we've always got our ear to the ground and recognize the importance of [indiscernible] as and when things are acquired. So for example, when RBI gave us the mandate to run their compliance platform, using our product iFile, they realize that banks will need a product for cleaning of the NPA data. Develop the software from that point. So every product that we've developed is in response to our demand in the market with a response to demand from a customer in the market. And once -- so which is why every product that we actually launch, we already have identifiable customers. So will we develop products in the future? Yes, it will be a function of how we see demand happening in the marketplace. That's our approach to product development. Close [indiscernible] laboratory and basically say [Foreign Language] and on the basis of that, we'll start developing projects.
Unknown Attendee
attendeeOkay. Okay. And just from the last call, I think, I understand that we already capture like 50% to 60% of the market share globally in this segment, in the Create and Collect segment. Is that a correct assumption? Or our share is a bit higher on the market share perspective? Or it's...
Swaminathan Subramaniam
executiveSir, the market share concept is the very misleading concept. So let me first say, so there are -- in the last 5 years, there are about [ approximately ] about 35 to 40 XBRL implementations by various regulators in the world. There, we've got more than 50% market share. That is correct. But in the Create space where there is regulatory filings by companies, when you look at filings to capital markets, [indiscernible] very small, very, very, very, very small. So for example, if you look at the U.S. market, the total number of companies filing is about 4,500, but the number of companies who are our clients is 6. The biggest competitor in that market has got customers numbering 2,500. Why is that so? Because we don't have the marketing dollars to be able to go out and mount to fight in those markets. [ Sort of a ] deal [indiscernible] to do that a loss-making company. But now with profitability coming, if customers are willing to switch, we'll go after them. So this market share thing, you have to look at it product-by-product by product. Now when you look at the product called iDEAL, which serves bank, we have about -- of the 85 banks in the country, but 40 banks use the product iDEAL. Then when you look at GST, for example, there are approximately INR 1.2 crore GST assesses of whom about INR 80 lakhs of filing, of whom less than 200,000 are actually using third-party tools. Most of them are filing directly -- 60,000 -- 60,000 of filing using third-party tools. The rest are all using the government portal. Of the 60,000, it's divided among about 10, 15 different people. So we are not at the lowest price, they are strictly premium. And therefore, we've gone up to only those companies who perfect to pay the price. So we've not gone after market share. We've gone after profitability. So while in the GST segment, [indiscernible]. Are we at 7 [indiscernible]?
Balachandran Krishnan
executiveGST revenues would be between [ 6 to 7 ].
Swaminathan Subramaniam
executiveSo GST [indiscernible] [ 6 to 7 ]. And when you look at the other companies in the GST segment, their numbers with about 100x our marketing force is not very significant. It is not significantly very different. So we're very happy with the way things are actually growing in that front. But I would -- I want to basically believe that we have a huge market share of 50%, 60% in that segment. In the case of the product, Consume -- in the case of Consume, it's again too early because the product is not out to start [ premature ].
Unknown Attendee
attendeeOkay. And yes, so my second thing would be regarding this Create segment. So I understand that out of the revenues that we generate of the Create segment, 90% are recurring revenue. So my question would be that if this segment is sticky kind of way segment where the clients stick with their partners, vendors? Or is it the clause to terminate and move to other vendors give an easy one, and they can easily switch to because it's an API kind of a way concept? So it's easy to move to another vendor? Or is it like [indiscernible]?
Swaminathan Subramaniam
executiveI think it's an excellent question. It's an excellent question. Generally, every customer has a clause in the contract, giving them the complete freedom to switch, if we make a mistake. If I screw up on your filing, the customer has the right to throw me out and move to a different vendor. But having said that, customers have been sticky with us and we probably lost work. If you take a look at our additional customers, we actually added about 100 customers in the last 1 year. We are actually not lost, what, more than 1 or 2 customers on it, and that's 2 on the contract price. So we lost 1 customer last week because of price, because we refused to bottle the price and the customer said we can't stay. And this is a company which is whose turnover over is like INR 7,000 crores, mind you. They said we can't pay. What can they pay, they can't pay some -- a few of tens of thousands of rupees every month. So we said fine, thank you very much. We don't want to work with you. So we are flexible when it comes to pricing, if they're small companies. But with larger companies, we generally try to hold our own and get what we deserve.
Unknown Attendee
attendeeOkay. My last question would be regarding, sir, when I see our income and builds for this year, I see that our employee benefits and other expenses are roughly around like it's been going around between the INR 40 crore to INR 45 crore range. And so going forward, our employee benefits and other expenses, I would assume that would be stabilized around this range and my -- probably the marketing expenses, as you mentioned, which will increase. Is that a correct assumption? Or we see that the employee expenses is still because of hiring or maybe more sales being driven out of U.S. and the European markets we would enter more costs in that aspect?
Swaminathan Subramaniam
executiveI'm glad you raised the question because the reason today, IRIS is surviving as a company is because of the tremendous sacrifices made by the employees. Typically, what happens when the company is in a crisis, the good ones are the first to leave and go because they can get jobs very easily. If you are good, you can job anywhere in the world. And most of my colleagues are so outstanding that we can get on anywhere in the world. If you look at our balance sheet, it's actually -- it's close of employees [indiscernible] or employees past salaries of INR 8 crores. And that tells you the sacrifice made by employees. There have been underpaying employees. I think we need to correct their salary. We have not sacked anybody, and we have not corrected salaries onwards. I think it's extremely important to be able to respect the employees and give them their rightful share. So will employee salary be stable? No, it won't. I think [indiscernible] get going forward. Marketing will also go forward. A company like us, which needs to innovate continuously, depends on its employees, my colleagues, to make things happen. Balu, Deepta and I are the wrong side of -- we all significantly about 50. And I think the [indiscernible] we need to innovate and keep us relevant in the marketplace continuously. All the products that we create are created by my colleagues who spot an opportunity, come back, make a presentation and resources get allocated for those products. So I think we need to see employees better, and we need to reward them more.
Unknown Attendee
attendeeOkay. So can we assume like 10%, 11% as currently being reflected on a year-on-year basis in this aspect? Or expect it -- because as you mentioned, that prior years, I think the employees have sacrificed a lot. So we could see a correction on the higher side of maybe 14% to 15%?
Swaminathan Subramaniam
executiveSo I think what I would tell you to achieve a nice balance between fixed compensation and variable compensation. So if the company does well, they will get more. If the company [indiscernible] well, they get a certain fixed. So we're trying to work out a nice balance between the responsibility to employees and the rights of the shareholders as well. So we're actually working on a framework, which ensures [indiscernible] if the company has a worth. So when you talk about -- you see the big difference between a company like ours, IT services company. In an IT services company, to earn a rupee, you may end up spending about 60% to 80% easily. In a company like us to earn a rupee, you'll only spend about 10 paisa to 15 paisa. And therefore, this is a lot leftover. So as operating leverage kicks in, [indiscernible] surplus gets generated, we are hoping that we can actually pay the employees better. So maybe we can [indiscernible] 10%, 15%. The challenge is to make it fair. I think we will make it fair. If company like us today doesn't invest in India, a product [indiscernible] of the time that we currently operating. As a consequence, we have to create our own -- you have to charge our own road map and do what's fair for employees, ultimately what's fair [indiscernible] [ the comp growth ]. [indiscernible] 10%? Do you have any numbers?
Unknown Attendee
attendeeYes.
Swaminathan Subramaniam
executiveI'm asking Balu.
Balachandran Krishnan
executiveYes. I just want to add to this -- once more an additional point, that we do have a significant headroom to enhance our EBITDA. As a percentage of sales EBITDA is even now only at [ 16 ]%. I think for a company of our nature and given the customer base that we have and the goodwill that we already established, I think we can -- once the mandates roll out and we're able to go to certain markets like Western Europe and establish a decent presence, our EBITDA margin should go up. So I don't see employee cost as a percent of overall sales changing much. Having said that in absolute numbers, as Swami pointed out, we would need to reward our employees more.
Unknown Attendee
attendeeUnderstand. And what is the attrition rate currently?
Swaminathan Subramaniam
executiveWhat is -- I beg your pardon?
Unknown Attendee
attendeeWhat is the attrition rate?
Swaminathan Subramaniam
executiveIt's about -- I think it's about 5 to 8 percentage. So basically, what we find is people who spent-- so if you take a look at Glassdoor, which is a nice website to go to, to see what's happening in companies, you will find that IRIS is a great place to learn. That's what people will tell you. So the number of people who leave the company and go in the first 3, 4 years is very, very low. Then once they have learned, that's when they then jump to the experience to another company and other companies also recognize that IRIS is a great training ground, and that's where we need to recalibrate our compensation structure to keep them. But once people cross 8, 9 years, there's no use in the kind of place that we have in terms of flexibility that they like to stay on. We've had work from home not today. We've had worked from home from the day we started the company. So for us, the kind of flexibility we can give to our colleague in terms of [indiscernible] -- it's what keeps them literally [indiscernible] with company.
Unknown Attendee
attendeeYes, I understand that because I think employees need to be appreciated and especially in that sort of kind of a setup. It's very important to retain the products and employees.
Operator
operator[Operator Instructions] The next question is from the line of [ Prashant S ], an individual investor.
Unknown Attendee
attendeeSir, I have 2 questions. I'll ask the more important one first. One is, see -- you see, you have one of actually -- one of the most successful SaaS companies in terms of the impact you've had in your area. Okay? And the SaaS market as such is booming. I mean where you have companies who don't have as much revenues to show, it's more of relationships and how it's going with the existing customers and they get the expedient valuation, right? So the question is, would you -- I mean, have you -- at any point, sort of having a big front company, some sort of a delisting or some sort of a market acceptance? I mean are you impacted by the way other SaaS companies are [ in danger ] in the marketplace?
Swaminathan Subramaniam
executiveI'm impacted by the fact that startups today get valued better than we do. It's a big ego when I see companies with a business plan on a cocktail napkin, betting value better than we do because it's not so much about ego, but about our ability to raise capital. So people -- first of all, the model to follow, anybody who basically is listening, if Zoho ever goes public, please buy those shares with both hands. It's an extraordinary company, and that's the kind of company one wants to be, if we want to be in the SaaS space. They're a fantastic Indian model to follow. So the point is, are we successful? Not by a [indiscernible]. And really it's something very interesting, which we is actually discovered 2 days ago. The total amount of money that's actually gone to the company on a net basis from external sources to build where we are today. It's about INR 13 crores, INR 14 crores. That's all there is to it. And that's what we've used to build a company of this size today, of the scale today. And then Balu talks about the ability to milk the -- to extract more EBITDA, that's where we are. An incremental sale does not really cost me much, much more money. If I add 2 more GST customers, it's straight to my EBITDA [indiscernible]. If I add 2 more U.S. customers to basically file with the U.S. [indiscernible] than to my EBITDA. So literally, we are at that stage when these things will take off. I hope there are people in the market who recognize the value of this. And therefore, what shall I put? How do we put it? Right, price the stock as a consequence. I don't take the -- I take a view of the stock. [indiscernible] when talking about market. I'm going to [indiscernible] that cocktail napkin business plans seem to be more attractive to people than a company with a relatively mature business like us.
Unknown Attendee
attendeeYes. Okay. Okay. Understood. And the second question, sir, this is related to your FY '21. See, you have this COVID thing raging all over. Of course, GST, other filing will be deferred. I mean you can't avoid them. The filings [ as is our compliance ] rates, this could be [the first] . So [ that is your ] revenue. And that is why probably you have taken a moratorium on your loans as well. The question is, from a cash flow point of view, do you see trends this year? Or are you okay on a [indiscernible]? I mean given your debt repayment, it is hit after the moratorium period as a term loan or something.
Swaminathan Subramaniam
executiveIf we did not have a crunch, we would not have taken the moratorium. So obviously, we were hit by a crunch. What actually happened is the following. Customers don't take you on time. So for example, when you're implementing a platform for a country, you need a sign-off from the customer to be able to raise the bill. When you have a [ situation ] from the home and the customer is working at a home. And very often, suppose, for example, I'm implementing a platform for the Jordan Central Bank for conversation's sake. You will -- they will need to have 3, 4 people sign-off corporate before they can even let me raise a bill. So to that extent, my payments get delayed. So when, for example, there are 2, 3 reasons why payments get delayed. One is what you might rightly mentioned about [ GST ]. The filings will never go away. The [indiscernible] for the period when they're not using it, but that there's no filing happening at that point in time. So regulatory announcements delay things certainly for revenues. Secondly, regulatory sign-offs getting delayed in different countries, also affects revenues. So these are 2 things which [indiscernible] my liquidity. And then I'm a -- a company of my size, and we are so small, that even a little bit of a pinch hurts at the end of the day. But we're grateful to our bankers for being constructive about it. And therefore, we've taken the 2 diff -- we've taken the 2 moratoriums. And I'm hoping that as things improve, payments will come, and we will be able to beat the problems. Balu, you want to add to this?
Balachandran Krishnan
executiveI think from a COVID perspective, I would say that we find more problems in the Indian market, and to some extent, in the Middle East. And the Middle East market is slowly improving. Indian market is still not very good in terms of setting our milestones and getting the payments in. But I would think that over the next 2, 3 months, things would get significantly better. And liquidity, I would say -- I would not say that we have liquidity issues, but we have to be careful about managing liquidity. And those kind of programs would [ recede ] into the background.
Operator
operatorThe next question is from the line of [ Arun ] from ValueNotes.
Unknown Analyst
analystSo I think I should congratulate Swami and the team on the turnaround. So that's very good news. My question is really, if you can give us a little visibility on the Collect segment in terms of new orders or what the current year might look like? And also in terms of the regulatory changes. So now I have read that corporate banks are going to be governed by RBI and TCS. Is that going to lead to more demand? So just a little background on what's happening in that space.
Swaminathan Subramaniam
executiveThe corporates being governed by RBI was always the case. They were already being -- in terms of filings happening, the filings would always be made by the corporate banks to RBI. It's the cooperative credit society that not file with RBI, but file with the local government. So from a filings point of view, the RBI platform had already brought the cooperative banks into the platform for filing. The main purpose of this whole legislation that RBI has come with, is the ability to control the Board of the cooperative banks and not just leave it to the state government. That's perhaps the single biggest implication of what cooperative banks [indiscernible]. And therefore, that won't lead to a very significant increase on revenues for us. But the very fact that cooperative banks need to file is something that's very important. Therefore, we've already budgeted for it in our numbers and as I said, [indiscernible] grow at a certain space. As far as Collect segment regulators are concerned, most people are not in a rush to move to an XBRL platform. Actually, the biggest -- so in countries where we were implementing the Collect platform, things have got delayed. Countries which we're planning to implement the Collect platform this year have basically said that we will decide later. So a lot of decisions are getting postponed. So I can [indiscernible] open up. And so for example, right now, in Europe, there are 27 countries that need to implement something like this. But they are taking their own sweet time. There are about 2, 3 [ customers ] where we had a [indiscernible]. We've actually bid on that piece. I hope we can get [indiscernible] one of them or two of them. So there are things happening, but they're not happening at the pace at which it used to happen pre-COVID. XBRL implementation is not the most important in countries, at this point in time, given that there is a crisis raising and there is an economic crisis as well. And they don't want to -- they're also mindful of the fact that they should not increase the burden costs on companies. Balu, do you want to this?
Balachandran Krishnan
executiveSo just as about 3, 4 deals. We have progressed quite a bit on the iFile, which is the Collect side of the business. There has been some delays because of this COVID outbreak, et cetera. So they should come back to looking at going ahead, I would think, over the next 4 to 6 months' time. So this is not that we are not chasing these. We are very much in the consideration set of a good number of regulators at this point of time. We just need for -- we just need to wait for them to come back to a business-as-usual kind of thinking.
Swaminathan Subramaniam
executiveSince you know Balu and me very well, you will notice that normally, I am the salesman, I'm more optimistic and Balu is a finance guy and slightly more pessimistic. But on this call, I find -- I'm the one who's just both pessimistic and Balu is more optimistic, which is good, which is good. In fact, when the finance guy gets optimistic, life is wonderful.
Operator
operator[Operator Instructions] The next question is from the line of K. Subramanyam from Altamount Capital.
Krish Subramanyam
analystYes. Complementing you on good setup numbers, and I would definitely hope that you continue to do this. A couple of things in my mind, which I just wanted to clarify. Which are the 2, 3 areas where you think you could do some sustainable revenue increase and also in the profitability? I heard [ Bala ] (sic) [ Balu ]mentioning about the 16% EBITDA, which can be ramped up. But 2, 3 areas where this could be sort of sustained and scaled up and some sort of consistency could be there. And also in the area of GST, I heard you mentioning that only 60,000 people are using the platforms for filing, which is very surprising. And I mean, I mean, from whatever I pursue there, there could be a huge scope for increasing that. So from that aspect, also where exactly this market potential is there and where -- since you're already a pioneer in this and could sort of lead from the front?
Swaminathan Subramaniam
executiveSo the GST, 60,000 people are using third-party tools to file. The rest are filing directly on the GST portal. So they are filing, but they're filing on the portal because it's free to file on the portal. You don't need to buy a software. So that's the 60,000 that's actually paying some money to somebody to be able to do the filing. Now as far as sustainable growth is concerned, the driving force of our revenues will be the Create segment. Within the Create segment, Carbon is going to be huge. Carbon currently is used for filing to U.S. SEC is currently use of filing the U.K. [indiscernible] use of file [indiscernible]. And it's been -- it's also going to be used for filing in India. And we believe that Carbon is going to be a significant driver of revenues going forward. Carbon, a steady product. It's a mature product. It's a proven product. And as more and more enterprises around the world need to submit the data and XBRL or [ even ] the format, we believe Carbons where the real [indiscernible] come from, where the real growth in EBITDA will actually come from. Balu?
Balachandran Krishnan
executiveNo, I think that is right. I mean we have been looking at Carbon as a significant revenue drivers for the company. And that mandate, which are now opening up in Europe and in the U.S. as well.
Krish Subramanyam
analystAnd currently, what could be this proportion in terms of revenue coming out of these Carbon?
Balachandran Krishnan
executiveYes, I would think that Carbon would be about 21 [indiscernible] revenues, roughly.
Krish Subramanyam
analystAnd what would be the -- roughly the margins prevailing in that segment?
Balachandran Krishnan
executiveSee, the Carbon -- the Carbon business is something which needs volumes to really start making money. Right now, it is, I would say, just above breakeven with customers coming in, additional customers, incremental cost is very low. So it's all a matter of hitting the volumes, which I think we should be doing in the coming year.
Swaminathan Subramaniam
executiveLet me add to what Balu said slightly differently. So Carbon is used for ROC filings in South Africa. People pay us approximately $150 a filing. Carbon is currently used in America for SEC filings like people pay us about [indiscernible]. The same product in South Africa for ROC filing, we end up getting paid $150. The same Carbon products in America for SEC filing can fix $10,000. So relatively, when we do ROC filings [ even ] for volumes, the [ new ] SEC filing, the margins are pretty good at a different level. But the -- but the big issues are following. When we look [indiscernible] you also need to throw in a bit of assistance to those people to be able to file because SEC filing requires slightly more rigorous approach. It requires -- it requires security for a different order altogether. And they also believe that they require a lot of handholding. So right now, we are working with European companies, helping them do the filings with -- from next year, they will do the filings. With the European regulator, they all want handhold [indiscernible]. In Carbon, when you work with listed companies, there's a bit of handholding required and there's a software. So the real masala, the real money actually we made by growing it to significant numbers. And because we have developed the product out of it [indiscernible], we are extremely cost competitive normally.
Krish Subramanyam
analystGreat. I think since you're already addressing the product, and I think the handholding probably could be the next step and all the best, and I'm sure the numbers will improve in the coming years.
Swaminathan Subramaniam
executiveThank you. Thank you.
Operator
operator[Operator Instructions]
Swaminathan Subramaniam
executiveNormally, K. Subramanyam is a person that people ask questions off when he comes [indiscernible]. So it's a complete list to those [indiscernible].
Operator
operator[Operator Instructions] As there are no further questions, I now hand the conference over to Mr. Balachandran Krishnan for closing comments. Over to you, sir.
Balachandran Krishnan
executiveThank you so much, Stephen, and thank you, everyone, for coming for this call. Really appreciate this. It's a very important year for us where now we have -- now coming to the black. We have made us the successful transition from being a service-oriented company to a full product-oriented company. And we expect this momentum to continue, and we expect to meet you for the next conference call as well. Thank you very much. Have a good evening.
Swaminathan Subramaniam
executiveThank you, all. Bye-bye.
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