Jabil Inc. (JBL) Earnings Call Transcript & Summary
May 10, 2023
Earnings Call Speaker Segments
Mark Delaney
analystOkay. Great. So thank you, everybody, for joining us. My name is Mark Delaney, and I lead coverage of Jabil. I'm very pleased to be hosting for Fred McCoy, EVP and the CEO of Jabil's EMS business; and Adam Berry, the VP of Investor Relations. As many of you know, Jabil is one of the largest manufacturing companies in the world with over $30 billion of annual revenue. Jabil reports in two segments that are about similar in size, the Diversified Manufacturing segment, which serves our markets, including electric vehicles, health care and mobility; and then the Electronics Manufacturing Services segment that Fred runs and that includes products for end markets, including renewables, data center, 5G, networking and capital equipment. Actually, before we get going, I had an interesting anecdote, I was thinking about it this morning. So if I go back to February of 2020, we had our tech conference in San Francisco. I remember Adam was the very first person to say, "oh, nobody at Jabil is shaking hands right now because of COVID". So I was thinking of that and bring that up for two reasons. One, Jabil's deep supply chain expertise and knowledge of everything that's going on in the world. And then on a brighter note, Adam did shake my hand this morning when we ran into each other in reception. So hopefully, that's sign of better things that are ahead of us.
Adam Berry
executiveThat's actually a great memory that you have there in a sense that I remember that conference very vividly as well, and we were talking to people back in China and Asia, and it was a really big issue. And not only do I remember we were saying, hey, you need to be careful about this thing going forward. But also, I remember getting into a very, very large auditorium with probably 600 people. And I think there are some folks there from AWS presenting. And I was thinking, wow, if one person in here has it, this could get pretty bad. So I do appreciate you bringing that up because it does show you kind of the global power and nature of Jabil and just how big we are, how much information we have and just the impact we can have in terms of knowledge and those sorts of things.
Mark Delaney
analystWell, yes, hopefully, we're past those issues. I have some supply chain questions for you later.
Mark Delaney
analystBut before we dig into some of those supply chains, there a question. Fred, I wanted to lead off with a question for you and maybe talk about what your key priorities are for the EMS segment currently and how you'd like that business to evolve over the next few years?
Frederic McCoy
executiveYes. We've had some really good secular tailwinds, and we're going to continue to lean into those. First of all, I guess I should say thanks for being here. I view Jabil as an industrial company with 230,000 employees, 25 million square feet of manufacturing and machining, sheet metal, electronics. I think of ourselves as more of an industrial company than a tech company sometimes. So -- but the EMS business is growing. We're leaning into some key tailwinds data center and cloud. Obviously, artificial intelligence has gotten the buzz lately. We're involved there with our cloud customers and building out data centers and infrastructure for that. There's megatrends in the renewable space, we've invested heavily in energy storage and energy conversion and grid level power management. We've got some key priority growth in the 5G rollout that continues around the globe. And so -- and then there's some smaller trends like our warehouse automation and some of the retail automation that's going on that we think power growth for the next several years.
Mark Delaney
analystThat's a great overview. And maybe we can dig into some of those end market trends in a little bit more detail. I think overall -- and Adam double-checking on this, if I say anything wrong, please, but I think the company guided for 2% growth this year in the EMS segment and expecting to be roughly $17 billion of revenue in total.
Adam Berry
executiveThose numbers are correct. But the one caveat I would point out is that roughly halfway through our fiscal year, we went into a consignment model with a handful of customers. So the impact to revenue is roughly $600 million to $800 million over the year. But -- so it hits us -- if you normalize for that, it would be more like 6% growth for the EMS segment. But no, your numbers are correct.
Mark Delaney
analystSpeaking of the consignment model, maybe we can talk on data center in 5G. And that's a market that's been very strong for Jabil, especially if you exclude that change for pass-through revenue, a lot of companies have seen quite a bit of weakness somewhat in hyperscale, more broadly in telecom, but it doesn't seem like Jabil has really seen that. So maybe talk a little bit more around what you do in those markets and why you've been seen some strength.
Frederic McCoy
executiveYes. I think we're kind of the last mile in the data center. So the final configuration of the racks, the infrastructure, whether it's the switchgear or their cooling. And we're leaning heavily into some of the customization trends that we see. So a lot of data centers are moving to bespoke silicon solutions for -- particularly for some of those AI and ML applications, but also for other workloads. And that plays to our sweet spot of being able to do kind of higher mix, more bespoke manufacturing and engineering solutions for our customers. So we're seeing that power our growth versus sort of the commodity server and storage platforms where you're seeing declines in the marketplace.
Mark Delaney
analystIt sounds like there's a content story here, not just a unit type of opportunity.
Frederic McCoy
executiveAbsolutely, yes.
Mark Delaney
analystI know this is a tough question because AI is such a new increasing focus, especially some of the new applications like large language models. Maybe talk a little bit more, if you could, on where Jabil may be exposed to some of the AI spending?
Frederic McCoy
executiveYes. So we're seeing AI drive a number of things in the data center. You need -- obviously, specialized computing. So there's a lot of Custom Silicon Solutions, which I mentioned, and that's with our large customer, but also with other smaller customers, whether it's in the financial services industry or in kind of Tier 2 cloud providers. We're seeing that -- the other big need in AI,ML is the data transfer and copper doesn't work. We're seeing high-speed optic high-speed optical interconnect being a critical priority in the data center -- so we're seeing changes in the networking philosophy inside the data center and then in the wireline communications from the data center back to the networks. Those are areas that we've invested heavily, and we have some of our own products in. We have capabilities in. So we're leaning heavily into that.
Mark Delaney
analystCould you comment on the breadth of Jabil's exposure to hyperscale customers in AWS was a 10% customer at one point and disclosed in your 10-K. But how should we think about the breadth of this business? Is it mostly for one customer? Or is there a broader set of data center companies that you sell into?
Steven Fox
analystYes. There's a broader portfolio. I mean I'm not going to hide behind the fact that AWS is our largest customer. They're a great partner, and we're expanding -- continually expanding the scope of what we do with them. So to build and have another customer that meaningfully offsets that is going to be difficult in the short term. But as I said, we're heavily engaged with a number of folks, and we're Intel's launch partner in their new compute platform, a high-density modular compute platform. So -- and that's not an AWS solution that, that sells into. So I think you'll see more and more of that. And hopefully, we can open up a little bit more with our customers when those rollouts continue. But today, I'd say we've got two handfuls of customers in that cloud space.
Mark Delaney
analystThat's helpful. And then on the 5G part, I think Jabil has been gaining some share over the last few years in 5G, but some of the telecom CapEx trends had slowed a bit in some of the regions around the world. So maybe double click a bit if you could please on what you're seeing.
Frederic McCoy
executiveYes. I mean 5G, the rollouts are asymmetric around the globe, and I think that really plays to the favor of a company like Jabil. We can provide a solution in any region of the globe for our large customers. We're actually the largest producer of 5G radios in the world today, aside from the vertically integrated guys in Asia. So we've got the ability to quickly move the production, the production assets for one region to the other. So North America has been down this year. I think the telcos have all kind of signaled their slowing CapEx in North America, but we're seeing India and some of the other emerging geographies pick up. So -- on balance, our business is flat, and we're going to see continued growth as Massive MIMO and some of the newer fixed wireless applications come out.
Mark Delaney
analystThat's helpful. On networking, maybe talk a little bit more on your business there. I imagine this overlap as well in terms of some of the customers that may be a data center customer, which will use perhaps some of your networking capabilities.
Frederic McCoy
executiveYes. The networking, again, for us, we tend to do well, I'd say, globally as a company where it's highly -- it's complex, highly engineered solutions. And we're seeing that again in the networking space, the big networking and some of the big cloud providers are coming out with custom solutions, custom silicon and integrated optics in their networking products. They're relying on Jabil to help industrialize those products and bring those to market for the data center application. These are higher ASP, more -- much more content, rich for us, and they offset some of the weakness that we're seeing in sort of the core enterprise networking and a similar trend. Again, people are moving away from a standardized solution, moving to more customized solutions, and we can do that because the cost of producing custom semiconductors has come down so much.
Mark Delaney
analystThat's helpful. One of the markets that was stronger than I was at least anticipating on the last earnings call and kind of continuing trend was in your capital equipment business. I think there's been some weakness in semi CapEx, but you commented out, renewables are actually becoming a really big driver of that segment for Jabil. So maybe you could elaborate a bit on what you're seeing there.
Frederic McCoy
executiveYes, if you look at the way we report, our industrial and semi cap businesses together for a variety of reasons in our supply chain and our factories. That's about a $4.5 billion business. It's growing. It will grow 17% -- 18% this year. And that's with the semi cap business being down 15%, 20% like our customers are indicating. So we're still in a good position in the semi cap space, both in the wafer front-end equipment and in the back-end test. And we're continuing to launch new programs, and we're seeing the fab growth will maybe pick up next year. But that's being offset heavily by our growth in renewables. And we've got Bill Mitchell here who runs our renewables business, and we've invested heavily over the last 4 or 5 years in energy conversion, power management solutions. So we're doing everything from grid level energy storage, grid level power management solutions, think of big containerized systems to smart metering and energy efficiency in the home and storage in the home. And we don't see the secular trends changing there. Obviously, the investment recovery or the Inflation Reduction Act here in the U.S. has accelerated that. So we think that's got a multiyear tailwind behind it.
Mark Delaney
analystAnd how large is renewables holistically as a percentage of that capital equipment business?
Adam Berry
executiveI don't know what -- I would say not the capital equipment business, but of that entire industrial and semi cap business that we have I'd say it's 65%.
Frederic McCoy
executive60%, 65%. Yes.
Adam Berry
executiveAnd then I think we call that business industrial, I don't think it's very reflective of what we do today. So down the road, I'd like to see us represent that business better as a renewables business and better reflect what Bill and the team over there in the industrial space are doing because that's where we're seeing the growth. That's where we're seeing the real traction with customers. And then I don't want to correct Fred in the slice bit, but 15% 17% growth for the year. We're not here to update the guidance on the industrial business here today. That's where we're at.
Mark Delaney
analystOkay. That's helpful. You mentioned the Inflation Reduction Act, maybe talk a little bit around where you're manufacturing products. I mean I imagine with that in place, you may be doing more specifically in the United States. And talk about any potential credit and how that perhaps gets shared between Jabil and partners?
Frederic McCoy
executiveSure. We've seen the trend kind of in regionalization, I think really start in '18 with the Trump tariffs kind of picked up steam with COVID and some of the supply chain disruptions. And we just see the Inflation Reduction Act as a continuation of that long-term trend. We're going to see more regionalized manufacturing and optimize solutions for the end markets for those products. The inflation Reduction Act right now, I would say, is not meaningful in terms of our guidance. We still are working through and -- and I think the treasury and the commerce departments are still working through what the rules are going to be on that, and I think there's been a lot of press about that. I won't speak to that. I think folks are up to speed there. We expect that there will be continued investment in the U.S. We've opened a facility in Salt Lake City within the last 12 months, really before the act. And we're at full production now for energy storage solutions there. We're -- we've got a parallel facility coming up in Memphis, Tennessee. So we'll have East Coast, West Coast, and we're going to continue to -- I think we're going to continue to see that. But again, that was really propelled by a regionalization trend and now the Inflation Reduction Act. We're going to see maybe more content being added on to that in order to trip whatever the thresholds are that are required to get the incremental credits. -- unclear yet on how all that works. I mean, in all likelihood, our customers or the utilities will be the beneficiaries of the credits, and it won't really affect our margins at all.
Mark Delaney
analystAre you having any difficulty finding their factory floor space or labor. But when you think about how do you -- potentially how much more is taking place in Mexico and in the United States. I mean, you hear some news reports of labor shortages and a lot of wage inflation or even lack of warehouse square footage being available. What's Jabil seeing on that front?
Frederic McCoy
executiveYes, we're seeing constraints in certain markets, in certain geographies. I think that's -- and so that leads us to how do we -- how to drive better efficiency of our floor space. So whether that's warehouse automation solutions, or our factory floors with factory automation. And if you look at our company right now, I think we're actually down about 20,000 employees. So maybe $260 to maybe $240 million, $230 million despite the fact that our revenue continues to grow. So we're leaning more into both business process automation, so think of AI for the office and for the designers but also factory automation and in our factories and our warehouses. So you'll see that reduction in labor, and that helps to offset some of these labor trend increases, that gives us better density in our warehouses so that we don't have to deal with safety issues because we've got robots picking. So that allows us to offset some of the cost headwinds that we're seeing for our customers.
Mark Delaney
analystAnd you've announced new facilities in Mexico, for example. So you are also finding ways to grow, as I understand it.
Frederic McCoy
executiveYes. I mean we're expanding in our footprint across Mexico. We're expanding in Eastern Europe. We're expanding in Southeast Asia. Actually, our revenues in China, I think this year will be at or close to record. So we're seeing kind of a global improvement in our business. And we haven't had a labor constraint. I think we have a local-for-local mindset. So our leadership in the regions, tailors the solutions and the compensation and the work rules to the local market, and we don't impose anything from corporate. So I think that's also given us a little bit more flexibility and nimbleness in how we ramp up those regions.
Mark Delaney
analystYou guys have any sense, and I realize this is a very tough question, but do you have any sense about how much share maybe you've taken because of your presence in North America? You've been in region for so long, very well established. And as some of your customers are wanting to do more in North America, I would think that would position you very well. I mean I know maybe you can't always ascertain exactly why in business. But any sense about maybe how much share you're taking that you could perhaps attribute to this phenomenon.
Frederic McCoy
executiveI think that's pretty hard to quantify. I don't know. I mean there's so many variables. I mean we're seeing fabulous companies that we're doing business with. We're seeing vertically integrated companies that are going to an outsourced model. We're seeing nontraditional customers, whether it's Asian or European. So I don't know, I'd struggle a little bit. Maybe Adam has a better.
Adam Berry
executiveYes. I don't have any exact numbers for you to offer here today. But what I can tell you is companies like ours, big global companies where customers today need manufacturing processes in three different regions. They need them launched all at the same time with the same quality, the same system, the same line and everything. They're becoming very few companies that can accomplish that in the world today. And I'd certainly say Jabil is one of those companies. And then being a U.S. domiciled company, certainly helps to Fred's point, I can't put dollars and cents on it, but it's certainly driving people to -- in the doors to able to kind of understand what we do, how we do it and how we can help them out.
Mark Delaney
analystMaybe you could talk a little bit on profitability. And I'm old enough to remember when EMS target margins were more 2% to 4% and you're now lying. What's allowed you to get to 5%? And how sustainable do you think that is?
Frederic McCoy
executiveYes. I think the business mix has changed dramatically. We were largely build to print. We were largely electronics manufacturing, and we were largely in legacy call it, outsourced businesses, whether that was PCs or networking and storage. If you look at the breadth of our business now, we've purposely since about FY '18, and put a big focus on diversification. We've got a pretty rigorous strategic review process, and we're targeting health care end markets. We -- we were one of the early identified the electrification and autonomy in the vehicle, and we invested in that 8, 10 years ago. We've invested heavily in renewable energy and some of the power management there. We developed some interesting business models for customers in the cloud that with our design to dust offering. So we do think from design the product to recycle it at the end of life in a secure fashion. So I think we kind of -- I think we've tapped into the right megatrends, and we've invested in some core capabilities. And then we've invested in factory automation and improved our productivity as well. We've got a single SAP instance now across the company. We've got some new AI workflows in our manufacturing processes and in our back office. So a lot of things, whether it's end markets or productivity, I think those two have driven us to what we think are sustainable margins[ 5% -- 5%-plus ] and I think that's -- and we've got a pretty rigorous investment process to make sure that we don't take on business that doesn't meet those kind of thresholds or else provide some other benefit to us, whether it's a new capability or better cash flows. So I think we've gotten a bit more disciplined as well in how we grow.
Mark Delaney
analystAre there different return on invested capital metrics you look at now versus what you maybe did 5 or 10 years ago. We've seen it in the business, right? I mean the margins have moved up. But maybe just talk about what you guys are evaluating new business. What's different today about what you evaluate versus maybe the metrics you would have considered historically?
Frederic McCoy
executiveWell, I think -- I don't think the metrics themselves have changed I think maybe a markets have changed -- obviously, money was cheap for a long time. So the hurdle rate maybe was a little bit -- we accepted a little bit lower hurdle rate than we might today. We also were in a quest to diversify the business, having had the challenges that Adam mentioned with some of our largest customers. So I don't think the metrics have changed. I think we're still focused on margins and free cash flow and returns on invested capital to our shareholders. But again, maybe we're a bit we're willing to accept lower returns to get certain things into our portfolio, whether it was health care or optical capabilities or our cloud business. And I think we've tightened up those controls a bit more. We're growing pretty significantly year-over-year, and we don't need to do growth for growth's sake. We really need to focus on generating margins and cash flows.
Adam Berry
executiveYes. I'd absolutely agree with that. And I'd add from my perspective, there's much better internal competition for dollars, right, from an investment standpoint. So maybe in the mid-2010s, it was more about growth and just let's latch ourselves on to the next trend, which I think today, we do a much better job at being even more thoughtful around the allocation of our capital expenditures and where they go, what the impact is going to look like. And then to Fred's point, which I think is just very, very critical when you think about the Jabil model today. It's about a portfolio and a diversified business. And so you can take a business that has certain economics, but it plays a role. And then you take another business that has a different set of economics, but it also plays a role. And at the end of the day, we're trying to achieve certain goals at the enterprise level. And then I'd be remiss if I didn't point out the fact that in fiscal '19, I believe, or maybe it was '18, we transition some of the way that we compensate the executives and down into the company, and it's more margin and cash flow base than it was at that time. So when you do that, that tends to motivate people as well.
Mark Delaney
analystLike to start, you guys need a 7% margin target maybe. Joking aside, I mean what about getting to see you said [ 5% ]. And if you think about these higher margin levels, you have to hold back on growth, and there's obviously some balancing that you have deal with. I mean is this something you think you may be able to achieve at some point?
Frederic McCoy
executiveWe think we're on a path there. I don't know when that occurs. I think we're providing better value to customers, and we have a kind of a different set of customers that have different value -- that value different things from us. So yes, I think that's wholly there, wholly possible. I don't know if that's -- I don't know what the time line is there. We're taking it, we're trying to close FY '23 and beat or meet our numbers there. And we'll talk, I guess, in September at our Investor Day about where we go from there.
Adam Berry
executiveYes. I'd say, Fred's absolutely right. And I'm also old enough to remember a time when people were asking us, do you think Jabil could get to 4%? And if the year works out as we think it will, we'll be at 4.9% this year. A lot of the trends that have helped us get from 3.5% to 4.9% are not only have they not peaked, but they're going to continue into the future. And so as we sit here and we run just kind of our own internal models, you could see a number higher than 4.9%. Now to Fred's point, we'll have to update everybody when that is and we'll do that. But things are good. And the one thing that's really powerful for me is it's not coming from one portion of the business. Brent and Bill run the Industrials business, it's growing very well. We've got an EV business that we think is going to grow 42% this year. Steve Borges and Andy Presley on the health care team, they've done an incredible job. That business is going to grow 10% this year. So it's coming from all over. And then there's a whole bunch of businesses that I didn't mention, but it's really a team effort, and it gives me a lot more comfortability than if we just had one rocket ship within the company, but we've got a bunch of rocket ships.
Mark Delaney
analystYes. And maybe kind of you can do that a little bit, and you have a bunch of these growth markets as you mentioned electric vehicles, as you mentioned, health care, that I would think would be a little bit countercyclical in the macro. So maybe kind of talk about some of the puts and takes overall for Jabil. And are you seeing signs of recession in some businesses, but you've been able to overcome it with share gain in some of these newer businesses? Or how should we think about that?
Frederic McCoy
executiveYes. I mean I think that was kind of our goal 4 or 5 years ago, was to diversify the portfolio, knowing that we're going to see a cyclical economies. And then we're knowing that all markets aren't correlated. So we're seeing -- this year, we've seen a pretty significant reductions in our Connected Devices business. We're down 13%.
Adam Berry
executive17%.
Frederic McCoy
executive17%. Maybe I got to reverse. Okay. We're down 17% in that space. So yes, we're seeing a recession in some markets. The semi cap business is down pretty substantially as well. So -- and you can see our overall results, we're going to put record revenue and income and cash flows up. So we think that, that continues. And we expect maybe there's going to be here talk about cloud. And is cloud going to dip. Maybe it does, but I think it will be offset by EV. We're launching seven new EV platforms globally that are just in the early days or our health care business where we're launching Andy and his team are launching some really high-volume diabetes, glucose monitoring and diabetes management products. So I think there's enough trends in here that we feel very comfortable with our plans for this year, and we feel comfortable that we're not going to see the kind of dips that we've seen in past downturns.
Mark Delaney
analystThat's helpful. Maybe talk about the cost environment, where there's been so much inflation going on the CPI report out this morning. But what's Jabil seen on the cost side or some of those inflationary pressures subsiding and what's your ability to pass on higher cost at this point if you do still see higher cost?
Frederic McCoy
executiveYes. We're seeing cost increases for sure. Labor costs continue to rise, particularly in some of the key markets that we're in. As a result, we're looking at diversifying and we're opening new factories to try to diversify our footprint there. We're seeing input costs from components. We're actually seeing things start to moderate in that space. So electronics were going through a shortage, steel, a lot of the commodities that we buy, we're seeing that -- those signs that, that's abating. But our model is generally, I would call it a pass-through with our customers. It's not probably a little simplistic, but we don't own that risk and we aren't forced to arbitrage that risk of those cost inputs. with our customers. So it hasn't been an impact on margin, and I don't expect it to be. We're seeing -- we're not seeing those signs of cost reduction. I mean, transportation and logistics have come way down and -- and so there are puts and takes, but we're not seeing a meaningful slowdown in the challenge. I don't know if you have anything else to add.
Adam Berry
executiveI'd just say it's somewhat related in the sense that as we look to take cost out and become more efficient, that helps offset some of that cost, but it also goes back to the margin conversation we were having. And I had the opportunity to run through one of our factories in Mexico last month. And the line for EVs was almost fully automated and just the power of seeing a fully automated line, not a lot of people, just you can think about the cost savings there going forward. And I think JJ Kraton and his team on the operations side have just done a tremendous job. And we have to my knowledge, even begun to roll that out globally, right? So you start to think of the impact of that over the years to come. It's going to be another tailwind, I think.
Mark Delaney
analystAnd have you seen any customers pushing back more on these pass-throughs, especially if perhaps some of your customers are struggling a bit more with a weaker macro environment in some sectors?
Frederic McCoy
executiveIt's the nature of our business. We're always getting pushed back. I mean I've been in this 22 years. I mean there's never an easy time. You always have currency headwinds or you have -- you always have something. And so I think it's a dialogue that our customers are used to having and we're not wanting to come to them with a problem. We usually come to them with a solution. Hey, we've got this cost increase, but we can mitigate it by investing in automation or relocating the manufacturer to another geography or splitting how we build the product or improving yields or whatever. I mean we need to provide those solutions to customers. It's not a simple pass-through. Yes. I mean those conversations would be tough if that would be the approach we took.
Mark Delaney
analystI promised the audience some questions on supply chain at the start. So maybe we can go there. And I think as of the last earnings call, there were still some supply constraints in automotive, but Jabil has seen a good line of sight by this summer and having a lot of those supply constraints and chip shortages of mature nodes largely behind you. Is that still tracking to your expectations?
Frederic McCoy
executiveI'd say the short answer is no. We're still seeing constraints and it's dragging on a bit longer. And I think part of that is driven by just the uptick in demand in EV and a solar inverter and a battery storage system. All share a lot of common electronic architecture to convert power from AC to DC and to manage the batteries. So we're seeing constraints in some of those legacy nodes still. There's capacity coming online, but we don't think it's going to fulfill the demand. And then -- we're starting to look out into the next year. And the next year, and we're seeing other commodities where there's been underinvestment and we're concerned about future shortages, call it, '24, '25. So we're still kind of in the golden screw mode. I think that continues through much of this year, much of the calendar year for us.
Mark Delaney
analystAnd when you talk about commodities in '24-'25. Is that chip types of commodities or something that's not semiconductor?
Frederic McCoy
executiveNo, these would be semiconductor type commodities. So resistors, capacitors, some of the things that are more mundane that you don't really think about, but they require pretty significant capital investment to stand up fab facilities and they take a long lead time. And so we're concerned and we're working with our supply partners, and we just had our supply chain team, Graham and Frank, over in Japan and Korea meeting with some of our partners there and working on how we can mitigate some of the shortages.
Mark Delaney
analystI mean we were talking recently -- Jabil's inventory is up a fair amount. You do have some customer deposits to help offset that -- so maybe talk a little bit about what you're doing on your inventory management to try and deal with some of these supply chain issues.
Frederic McCoy
executiveYes. We've been focused on this for a long time. It's just -- it takes -- when COVID hit, the reaction of a lot of our customers was to kind of pile up inventory, not knowing what -- when the disruptions would end and suppliers extended lead times. And so I would say, over the last 12 months, we've had a more -- as things started to open up, we've had more -- and we've got better visibility with suppliers. We had more point of conversations with customers on different supply chain models and planning models and demand forecast to get that in line. Unfortunately, just with the lead times it takes, we had 72 week lead times. We had 100 week lead times on part. So to get through that cycle, it's taking us a year to 15 months and we're starting to see the end of that. And again, our customers supported it because we've got -- we've got pretty significant inventory deposits from customers equivalent to about 19 days of inventory.
Adam Berry
executiveI think 21, right around that.
Frederic McCoy
executiveSomething -- 19, 20 days of inventory. So they've been in lockstep with us on this strategy and they understand that it's going to take time to bleed off, and they've been willing to put their money behind it. So I think we're starting to see that, and I think we guided in our last call that we're going to start seeing those numbers normalize a little bit more in the coming quarters.
Mark Delaney
analystGreat. Well, unfortunately, we're out of time. I'd like to thank you both for joining us today.
Frederic McCoy
executiveThank you.
Adam Berry
executiveThank you.
Mark Delaney
analystAppreciate it.
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