NetApp, Inc. (NTAP) Earnings Call Transcript & Summary
October 23, 2023
Earnings Call Speaker Segments
Kris Newton
executiveAll right. Thank you, everyone, who's here with us today and on the webcast. We appreciate your time joining the NetApp tech session here at INSIGHT. Just as a reminder, we won't be covering any financial information today. We won't be giving you an update on the quarter. This is all about understanding our technology and our competitive advantage and how customers use our technology better. So with that, I'm going to kick it off with the safe harbor. So my apologies, it's a bit long and I need my glasses to read it. Each of the 2023 INSIGHT Financial Analyst tech session may contain forward-looking statements and projections about our strategies, products, future results, performance or achievements, financial and otherwise. These statements and projections reflect management's current expectations, estimates and assumptions based on the information currently available to us and are not guarantees of future performance. Actual results may differ materially from our statements or projections for a variety of reasons, including macroeconomic and market conditions, global political conditions and matters specific to the company's business, such as changes in customer demand for storage and data management solutions and acceptance of our products and services. These and other equally important factors that may affect our future results are described in reports and documents we file from time to time with the SEC, including factors described under the section titled Risk Factors in our most recent filings on Form 10-K and 10-Q available at www.sec.gov. These forward-looking statements made in these projections are being made as of the time and date of the live presentations that the presentations are reviewed after the time and date of the live presentation, even if subsequently made available by us on our website or otherwise, the presentations may not contain current or accurate information. We disclaim any obligation to update or revise any forward-looking statement based on new information, future events or otherwise. So with that out of the way, let me just give a quick recap of the agenda. So George Kurian is going to kick us off with some brief statements about what you can expect here at INSIGHT. Then we're going to have a couple of guys from our AI team come in. They're going to do all open Q&A. You can ask them any questions you want. Then a couple of people to talk about enterprise storage. We'll take a short 20-minute break and reconvene at 11:05 Pacific Time. Then we'll have someone from product marketing come up. He can answer any questions you have about anything. We'll see if you can really stress them on that. Then a couple of our cloud guys will come up, talk about the breadth of our cloud solutions, both storage and otherwise. And then we'll have a customer panel with a couple of real NetApp users. And again, I encourage you both in the room and on the webcast to ask questions. We'll be fielding questions through the webcast. It really is your time to talk to the technical experts here at NetApp. Once the session concludes this afternoon, you're free, those who are here free to wonder about the INSIGHT experience. The general session keynotes will start at 3:00 this afternoon. Please go to those if you're still here, and then there'll be a reception that you can attend from 5:00 to 7:00 tonight. So hopefully, everyone who's here can do all of that and make it worth their while. Again, really appreciate everyone joining us and coming. And with that, it is my honor to introduce George Kurian.
George Kurian
executiveThank you, Kris. Thank you, and welcome to those who are on the live stream. Thank you for joining us today to those that you are here in person. Thanks for making the trip. This is our first INSIGHT in person since 2019. And the theme of the conference is very germane to the industry context in which we operate. It's about turning disruption into opportunity. What we've seen over the last few years is that the range impact in terms of scope and scale and pace of disruption is accelerating, range, geopolitical, macroeconomic, supply chain, you name it, you've got it, right, as the world transitions from a relatively stable geopolitical architecture in the post-war era to the dawn of -- potentially new global economic architecture and political architecture. In terms of the pace of disruption, you're seeing the pace in terms of the ongoing impacts as well as the scale and scope of those impacts accelerating. And what we have seen as well as others have seen is that those businesses and organizations that are data-driven, are better set up to understand disruption and respond and transform it into opportunity than anyone else. If you look at the research conducted by the Boston Consulting Group and Google, they have shown that organizations that are data-driven were 5% better positioned to drive revenue, or cost and productivity improvements or rapid response to disruptive change in 2022. That gap has widened to almost 14% in 2024. So the competitive advantage of being data-driven is wide and accelerating. And that is, of course, before the impact of AI. AI organizations that are hybrid cloud and data-driven are even better positioned to capitalize on the AI trend and we will share more about that tomorrow. What you'll also hear us talking about is that being data-driven is not an easy thing for customers to do. There have been 2 widely adopted approaches, neither of which has been entirely successful. One stop down, hey, build a monolithic data lake and dump all of my data in it. There was Hadoop before data lakes and there were data warehouses before Hadoop. Those have not entirely succeeded and they struggle to become enterprise scale as the nature of data and the need to derive value from those large investments continue to get pressured. On the other hand, the other approach, which is grassroots, say, let 1,000 experiments and let every department try its own approach has also not scaled. They have typically gotten stuck in proof of concept, where you've got a great proof of concept, but to try to take it from proof of concept to production is very hard to do. And so what we will talk about is that you need three things to be data-driven. One of them is an integrated data organization where all of the people deciding your data strategy and data engineering and data science and business analysis work together. They don't need to report in one place, but they need to work together. And you need to have a clear-sighted view of what data and data projects have the most important business impact. That's number one. Second, from an operating model, you need to treat data as a product, independent of the underlying systems. Today, for example, what you find is businesses operate and manage systems and business processes, right? So you go and talk to a customer, they have a CRM system and they have an ERP system, and they have a supplying chain system, and they have a BI system sitting on top of those systems, and then they got a big data system sitting on the side and on and on and on. What none of those systems have is a complete view of a domain. For example, a customer or an employee or a vendor and that integrates, not only data from your transactional systems, but from external data sources. And that's increasingly important because to make good data decisions, especially to power AI models. You know from work that's going on in the industry and from which one of our guest speakers is well associated with, having good data is a major source of competitive advantage for AI. We will, for example, make the statement that AI runs on data and data runs on NetApp, especially unstructured data, which is 80% of the world's data and is much faster growing than structured data, right? So that's the second. You got to think about data as an operational model as a product independent of the underlying systems. And then we'll talk about a modern data architecture, which is what's important there is that we are pragmatists. We say that you cannot evolve and transform every part of your data architecture. That's just not feasible from a risk, cost, speed standpoint. And so our position is that you want to build the right balance of transformation and modernization in some parts of your data architecture with stability, evolution, integration in other parts of their architecture, because it gives you the right balance of flexibility and speed, risk and cost. And an important foundation of that modern data architecture is what we call an intelligent data infrastructure. That combines hybrid multi-cloud data storage with integrated data services, and AI-powered cloud operations, monitoring, optimization and automation. It builds on what we set out with the Data Fabric. In 2013, we stood up on stage at INSIGHT, and said the world would be hybrid and multi-cloud that you would need to manage data across, not only your data center, but all the places that you would put your data, meaning all the leading public clouds and Software-as-a-Service solutions, and we have delivered upon that. Today, our technology is a native service in all of the leading public clouds. And that position allows us to now provide much more capability for all the modern applications that run on it. The second is, we recognize that the needs of clients have moved beyond just the hybrid multi-cloud infrastructure. So for example, in data services, we delivered on the concept of portability and flexibility in terms of data management, but you see increased needs for security and governance of your data. And so we've made important steps forward to bring what we think is the world's most secure data storage, whether it's in your data center or on the leading public clouds, backed up by guarantees to make your data always available, that's what we call Secure by Design. And we will have one of the industry's leading spokespeople for Secure by Design, director Easterly, with us today. We talked about the fact that AI is powered by data, and data runs on NetApp. And so we have an awesome demo that combines some of the world's leading Gen AI tool chains in the public cloud with our data management solutions, so that you can version data and you can integrate your on-premises data with the world's leading large language models in a way that's secure and protected that allows you to comply with increasing mandates for data lineage and protection of private data, all of those tool chains, we're ready. We've got awesome stories for you. And then, of course, one of the important things that we will tell our clients is that, in a world of constrained resources for IT and talent and the need to move faster it's even more important to build silo-free architectures. We'll talk about Hadoop, for example, where everybody said, "Hey, let's build a silo that combines applications and infrastructure and storage." And it sounded awesome for couple of years and now everybody is going, "Oh, man, I got to replatform out of Hadoop," which means I got to rip apart my analytics landscape, my computing schedulers, my operating system environment and, of course, my storage, right? And hyperconvergence is the modern version of Hadoop. So we'll talk about how you can build a silo-free infrastructure that's hybrid, multi-cloud by design. That supports the needs of any app, any data type, anywhere you want it. And so I'm excited for our product teams to talk to you about the announcements we have. We have a rich innovation pipeline as well, and you'll hear more from us over the next few quarters as well. So stay tuned. Thanks for coming. I'm excited about having you all here and certainly excited about the real customer problems that we're solving with our technology and the partnerships that we formed over the last several years. Kris, back to you.
Kris Newton
executiveAll right. Okay. I'm on. All right. Thank you, George. We appreciate your time today. I'm glad we got a few karate chops out of you. It's good to see that energy and impact. All right. So next up, I'm going to invite Russ Fishman and Andy Sayer from our AI group. And you guys are welcome to sit or stand whichever you're most comfortable with.
Unknown Executive
executiveI think we're all sit.
Kris Newton
executiveOkay. I'll join you up here.
Unknown Executive
executiveYes, perfect.
Kris Newton
executiveAll right. And so while you guys are pulling all your AI questions together, we figured we'd get this one off first, because I know it is top of mind for everyone. I'm going to ask Russ and Andy to introduce themselves and say a little bit about what they do. And you guys can start queuing up your questions.
Russell Fishman
executivePerfect. Thanks, Kris. Well, thanks for having me today. Russell Fishman is the name. I'm responsible for product management at NetApp for our solutions business globally. Most importantly, AI. And I'm joined here by Andy. Andy, you want to introduce yourself?
Andy Sayer
executiveHi, everybody. My name is Andy Sayer. I run our alliances for our AI go-to-market. I've been in NetApp for about 10 years and lovely to be here today and nice to meet you all.
Russell Fishman
executivePerfect. Well, listen, I think we talked about having 5 minutes of sort of an overview and then we'll open up to questions. So I'll start by saying, obviously, the market is moving very fast in AI. But it's not a new thing for NetApp, right? NetApp has been focused on the AI market for over 5 years. We have hundreds of customers who have invested hundreds of millions of dollars with NetApp in AI. And we're in a sort of, I would argue, a pretty unique position in that rather than just taking our products and applying them to the problem statement of AI. What we've actually been doing is we've been investing in our products to make them AI ready. And we've been doing that over the last few years. So what we have now is this fantastic portfolio that can be applied in lots of different ways, puts us in a really different position to others though I think will just put a shine on their products and say everything is AI ready. We've really built our products to help our customers adopt AI. You probably heard George talk about three things that the company is focused on. I'm obviously here primarily to talk about how we help our customers adopt AI. And really, the focus on NetApp is exploitation of data, more than anything else. So there's a concept that customers are sitting on data that they -- that has value that they are unable to derive without the help of AI. That's what we're really there to help them with. We are obviously working to invest with AI in our products. That means using AI to make our products better, things like anti-ransomware protection that sort of stuff, and obviously, making us much more efficient as a company when it comes to operations and development, et cetera, et cetera. But in terms of helping our customers build. So there's a few things that we do that I think no one else really does in the business. Firstly, AI isn't really focused on any one particular deployment methodology. So it's not really about on-prem, it's not really about cloud, it's really about all of it. And NetApp has this very unique position in the market which is that we have a storage -- a leading storage operating system, which is available on all the clouds and on-prem. It makes it much easier for our customers regardless of where that data sits, where it's being generated, where it needs to be used. We bring all those worlds together. And that's really important when we're not talking to IT because typically, when we're talking about AI, we're not talking to IT, we're talking to data scientists. We're talking to lines of business, we're talking to CDOs and data owners. These are unique and different buying centers that NetApp typically has addressed in the past, and we've really worked hard to craft our products and our message to go after that, which is why we have been successful. The success though is not just about what NetApp does ourselves. It's also about how we work with our partners. And so I was going to ask Andy, would you just speak for a few minutes about what we're doing with our partners and how our partner ecosystem has helped us there.
Andy Sayer
executiveYes, absolutely. As Russell said, part of the success for NetApp in AI has been the co-innovation that we've done with our partners. Our leading AR partner is NVIDIA, and NVIDIA and NetApp have together delivered 5 or 6 unique solutions that we've codeveloped co-innovated and have brought to market. And as Russell said, have been adopted by hundreds of customers. So we are -- in addition to NVIDIA, we also have other partners in AI. We work with Domino Data Labs, for instance, Domino has an ML Ops platform that is available in both cloud and on-prem and works in a hybrid manner. So it's very complementary to NetApp's offering. In addition to that, we worked with Run:ai. We've worked with several of computer vendors, including Cisco, Lenovo and Fujitsu. And of course, we worked with the hyperscalers as well. So all of these ecosystem comes together to bring solutions that were for our customers. As Russell was saying, when you build AI for an enterprise oftentimes, you're drawing on data that's stored in one cloud or another, sometimes multiple clouds. Often, it's on-prem, perhaps in multiple locations as well. And the key to successful AI for many companies is to be able to bring all that together to be able to train models and be able to deliver the kinds of solutions that they're building. So that's a quick overview. And when we get to Q&A, we'll be happy to talk more specific about those.
Kris Newton
executiveAll right. Well, thanks, guys. I appreciate that overview. I think it was a great level set for what we do in the world of AI. So I will look out to everyone and we got some questions.
Timothy Long
analystIt's Tim Long with Barclays. Could you just talk -- a 2-part question here. Could you talk a little bit about -- as we move in this AI world. Maybe talk about like quantity of storage and maybe quality of storage. Obviously, some of the largest customers are not using NetApp or Dell, they're using Whitebox Solutions. So can you talk a little bit about how you see this transition to AI affecting vendors like NetApp, and you could talk -- if you could just touch on the hardware side as well as the software side. I'm sure there's a pretty good software play as well.
Russell Fishman
executiveYes. What I would start off by saying is that NetApp really focuses on the entirety of the life cycle of data. So that's the first thing. So I think typically, people will talk about this concept of speeds and feeds and pushing data to GPUs. You'll hear a lot of folks talk about that. That's really just one part of the life cycle, though. So NetApp is really thinking about where the data is being generated, how it's being organized, how it's being unified, how it's being prepared, how it's being then stuffed into GPUs for training. Obviously, a very important part of it, but that's just one little bit of it. And then, of course, what happens after that. So what happens when the results, the validation of that model happens, the iterative nature of that kind of life cycle of AI training. So there isn't really a good answer for what you're asking. I think if you really just focused on the bit where you stuff data into GPUs, you'd be very narrowly thinking about this market -- that what we're seeing is that the entirety of that life cycle is what's driving revenue for us.
Kris Newton
executiveAll right. Sidney over here.
Sidney Ho
analystSidney Ho with Deutsche Bank. Andy, you talked about this co-innovation with NVIDIA with 5 or 6 different products. Can you explain a little bit, how does that being adopted by customers? What kind of tax rate can customers use other vendors during the process?
Andy Sayer
executiveSure, absolutely. So we started out 5 years ago with NVIDIA with a reference architecture. Essentially, what we did was we paired our storage technology with NVIDIA server technology, the DGX platform, and they're switching -- the Mellanox switching, which they acquired. So together, that made what we call ONTAP AI, which is essentially our operating system, managing AI workloads in this converged infrastructure stack. So that was the basis for many of our customers initially getting started with us. Over the years, we've made some variations to that based on the way customers are adopting that technology. So for instance, some people don't want to build that infrastructure on-premises. It's expensive. It requires a lot of power and cooling that most corporate data centers are not equipped to deliver. And so customers were looking for alternatives to that. So one alternative is what's now called DGX Cloud that NVIDIA offers. It's currently available on OCI, but it will be moving to Azure and GCP and other clouds in coming months. And so their customers can then consume the same kind of architecture, but not have to have it on-prem themselves. They're essentially renting it. Other customers are looking for a model where they can have their own dedicated equipment and once again, not put it on-prem, but put it in a colo like Equinix, which can then be connected to all the clouds and allow them to manage their own equipment, but in fact, let Equinix do the management, the daily operations of that equipment. So there's just three variations of a delivery model for our reference architecture. In addition to that, we work with NVIDIA on their SuperPOD, which is, of course, large-scale AI training, often focused on large language models and other very large training situations. And between all of these, we have, as we had said earlier, literally hundreds of customers running on those today.
Kris Newton
executiveAll right. Thank you. I think Gloria, there's a question from the webcast.
Unknown Executive
executiveIt actually was covered, so...
Kris Newton
executiveNevermind then. We'll get you next, David.
W. Chiu
analystVictor Chiu from Raymond James. Can you remind us which platforms specifically are strategically position to target AI, ML workloads. Is it a combination of the A series and the storage grid unstructured solutions. And then in general, where do you see storage falling in the spending priority relative to computing GPU hardware acceleration when it comes to building out [indiscernible]
Russell Fishman
executiveYes, you're probably going to hate the answer, but it's everything, but it really is, right? And again, back to that whole concept of life cycle, so everything from -- honestly, we still see hybrid disk, we see flash. We obviously see -- and that's on the sort of unstructured and FS side, we see object. We obviously have a file object duality on our ONTAP systems. We also have the storage grid solution as well. And then we see a lot of take-up with our 1P cloud solutions as well. So it's really all of it. And over time, I don't see any one of them really pulling ahead. I think maybe we'll see more capacity flash over time. That would be my guess at an industry level, as a focus because a lot of that, again, a lot of that pipeline isn't stuffing high-speed data into GPUs, that's part of it, but I kind of think about that as the last mile.
Andy Sayer
executiveI would offer one other piece here that I find very interesting, which is AI is all about data. I mean that's obvious. Everybody understands that when you bring data together and be able to apply machine learning to it, then you can get insights that haven't been available before. And yet when companies go and say, "I want to do AI." What's the first thing they do? They go out and buy GPUs. And the GPU servers are generally the first thing that customers think about. They begin to delay those GPUs, and they realize, "Oh my goodness, we can't keep these machines utilized." So we need to have a data infrastructure that's going to allow us to keep those machines utilize. So it's worth the $0.5 million per box that it's going to cost them to acquire those. So what happens very quickly in many of our sales cycles is we get brought in, almost immediately, following the purchase of GPUs and GPU servers, and then we help them build out a data strategy that works for AI for those companies.
Russell Fishman
executiveIt's just worth mentioning. I think someone said, white boxes and that sort of stuff. The reason that people come to NetApp is for the data management. That's why we win and we win consistently because of that.
Kris Newton
executiveYes. And just as a quick translator, Russell mentioned 1P Cloud Services, for those of you who aren't fully versed in the NetApp lingo, that is the first-party cloud services. So the Azure NetApp files, AWS, FSX for NetApp ONTAP and then most recently, Google Cloud NetApp Volumes. All right. Let's get David here as [ next ].
David Vogt
analystThis is David Vogt at UBS. Just maybe as a follow-up, can you kind of explain sort of what the revenue opportunity or the software mix, looks like, as we move from traditional storage use cases to multi-cloud AI use cases, higher GPU utilization, to your point about adding on a $0.5 million box. Should we expect a much more robust software story going forward? As this permeates to multiple different sort of end customers and use cases relative to where we were over the last 5 to 10 years?
Russell Fishman
executiveWell, I mean, so back to that point about data management, right? If you look at NetApp's portfolio and so you think about BlueXP, for example, as a unified control plane, if you think about our essentially software-defined storage products. If you think about other things like Instaclustr, for example, and what was known as cloud data sense, but now known as BlueXP data classification. We're starting to see a lot more pickup in those areas, right? And that makes sense because when AI started, it was very much a data science conversation, right? So lines of business, data scientists, they are the ones we're really engaging with. What you started to see was, CDOs and data owners getting very concerned about how that data is being used, right? Almost like a moderator and a nuclear reactor, right? They're coming in with their carbon rods. They're slowing everything down. And there's this sort of push and pull between the data scientists who want to get out there and move quickly and the data owners, who want to slow everything down. So what's interesting, of course, is that NetApp has this amazing portfolio capabilities that can address both sides of that, right? So what we're starting to see is a lot more engagement on the data owner side as well. So my expectation is that more of our data management capabilities will be consumed at the time.
Andy Sayer
executiveYes. And I think the other factor to consider here is regulation. We fully anticipate that regulation is going to hit the industry and customers are going to need to comply with that regulation. And we're encouraging customers to start looking at that today and using tools, as Russell mentioned, that can automatically filter out personally identifiable information for instance. So that never makes it into the models, or to be able to create auditable models so that if a customer -- or if the government, for instance, wants to go back and look at how your AI came up with a particular answer, you have a steward image of that model with its data at the time that, that was created, which we think is going to be very important moving forward.
Russell Fishman
executiveYes. Last thing I'll just say is that, regulatory compliance, I guess you hear that all the time. What we hear more from customers than anything else is commercial concerns about the commercial sensitive of data and the reputational risk of having that data lake. It wouldn't necessarily be a legal issue in some cases, but it would be obviously a reputational issue.
Andy Sayer
executiveAbsolutely. Yes.
Kris Newton
executiveAll right. Let's go to Gloria with a question from the webcast.
Unknown Executive
executiveThis is a question from Aaron Rakers from Wells Fargo. Does the DGX Cloud solution utilize NetApp ONTAP AI as primary storage back end versus other alternatives?
Andy Sayer
executiveSo I'll take that. So currently, no. So currently, DGX Cloud is leveraging an alternative storage for its scratch space. So this is the area that the GPUs use as extra space from their internal storage. What NetApp is doing is working adjacent to that, to help connect the data from multiple sources, multiple clouds and on-prem to be able to bring that data together to be able to train those models.
Russell Fishman
executiveBack to the back of the life cycle point, again, right, which is that scratch space, in general, is just -- is really the last mile, right? It's a [ femoral ] data, which means that it's not stored long term, it's not protected. The data management capabilities are generally not included there. What we're finding from customers is that, that is not -- that's not a complete solution.
Kris Newton
executiveYes. All right. How about Meta in the back?
Meta Marshall
analystA couple of questions. Maybe first, you guys talked about, okay, the customer is getting NVIDIA server and then figuring out that they need to have a data management solution behind that. But in many cases, they haven't even gotten the NVIDIA server yet. They're still waiting. So I guess just where are -- and the same with kind of the regulatory conversations. So I guess just -- where are you in your -- kind of customer -- where are your customers kind of in their conversations of thinking about this? And then maybe just as a follow-up, like over the next 5 years, is the greater opportunity for you guys on the data management to prepare for training? Or is it on inference -- eventually inference?
Russell Fishman
executiveThere are some good questions there. Well, I mean, I'll take the second part first, then we'll go back from there. If you think about the life cycle of AI, right, inferencing is the run time essentially, right? I think it's a little iterative so maybe I'm oversimplifying it, but training is development. There's been a lot of focus on training in the last few years because everyone has been working at how to exploit AI, but we're moving rapidly into a new phase. And that's the operationalization of AI, right? And operationalization is all about inferencing. It's interesting because it's a completely different buying center. So in some of our more mature customers, especially in financial services, for example, who have already heavily adopted AI. AI is becoming part of their core business processes. When something is part of your core business processes, you're worried about all the same things that you would be with any other enterprise service. So that's manageability, observability, operationalization supportability, right? And that's a different buying center, but that's very well aligned with NetApp's traditional messaging, right? Our products are designed to be easy to manage. They are regularly accepted by IT departments. They are well situated in data centers, et cetera, et cetera. So we do see a huge opportunity on the inferencing side. Inferencing is going to be 85% of the run time, if you will, the life cycle, but not necessarily 85% of the revenue. I'm not saying that -- before Kris slaps me. I'm not saying that. Obviously, it's a very different set of performance characteristics and storage requirements around that. Do you want to take the first one?
Andy Sayer
executiveYes. So the other thing I would say is that we mentioned we've been doing this for 5 years. And there are a lot of customers doing AI and machine learning across a wide variety of use cases where there are DGXs and other systems deployed. And data management has been an important piece of those deliverables. So we could talk about use cases in manufacturing for defect detection. We can talk about computer vision cases. We can talk about a whole bunch of different cases across health care and life sciences and financial services where customers have deployed these solutions. Remember that these large language models have really only captured our imagination here for the last 10 months or so. And while there's a lot of interest and a lot of noise about that, AI has been around for a while, and there's been a lot of customers that have deployed these systems.
Russell Fishman
executiveI would just say one other thing. In terms of -- specifically DGX, right? So DGX is a relatively small part of the training market, mostly NVIDIA has been quite open that they are selling into OEMs, like the Dells and the HPs and what have you. And we sell successfully into all of those environments. We're not really tied to NVIDIA servers. We work with all of the big manufacturers. Last thing I'll just say is that some of NVIDIA's most advanced training GPUs have -- it's well understood that they have a significant supply chain issue right now relating to the lithography that they're using the 2-millimeter process -- 2-nanometer process through TSMC. There are a bunch of other GPUs out there that are much more ready available that NVIDIA has been openly pushing people towards including things like the [ L4Ts ] and what have you. So we don't see the market gummed up at all, if that's what you're asking, not at all.
Kris Newton
executiveAll right. Irving, right down here.
Jyhhaw Liu
analystThis is Irvin Liu with Evercore ISI. So do you see a share gain potential or opportunity presented by AI? Or is -- or most organizations are going to stick with their incumbent vendors and avoid a major upgrade or a major transformation prior to jumping into the AI journey?
Russell Fishman
executiveI think I'll start off by saying I think we're extremely well positioned. And again, back to that comment that we've been building for AI for 5 years -- 5.5 years. So I think we have a portfolio that makes us competitive in nontraditional non-NetApp customers. That's how I would describe it. Again, because of our portfolio, because of our capabilities. So yes, I mean, I think there's always the opportunity.
Andy Sayer
executiveAnd I would just add to that, I think -- you're getting more specific. Customers tell us they want to be able to aggregate their data from multiple sources. It's difficult for many of our competitors to do that. It's something that we have put a lot of investment into and are able to bring that data together for customers. So we think we're very well positioned to help in this hybrid world.
Russell Fishman
executiveAnd last thing I'll just say is, it's also the engagement strategy, right? So firstly, the ability to go and converse with a data scientist understand what their life is like and be useful to them, and you understand that intrinsically data scientists, for example, don't care about infrastructure. That's not an interesting thing to them, right? So the first question is, who are you and why are you here? But we've become very good at connecting the challenges that a data scientist has in accelerating AI adoption and development to our underlying value. That's how I would describe it.
Kris Newton
executiveAll right. Why don't we grab Steve here in the middle.
Steven Fox
analystSteve Fox with Fox Advisors. I think on the last conference call, George talked about how the real uplift in AI comes with the industrialization of the applications. And you touched on it a little bit with health care and defect detection and stuff like that. Can you just sort of talk about how you think that develops because if that's really when the S curve takes off, what do you envision like over the next few years where those applications are most likely to develop and develop quickly?
Russell Fishman
executiveYes. I'll talk from an industry perspective primarily. So what's certainly really interesting about our experiences that it's not really tied to any particular industry vertical. And actually, there hasn't been -- we haven't seen a lot of commonality in use cases. The engagement model with customers has typically been around let's understand what data you have and how we can exploit it and then find the right application that would actually be useful. That's kind of how I would described it. That has started to change at an industry level. So we're starting to see a number of horizontal use cases up here -- comes to the fore. Probably the most obvious one is based on generative AI and chat bots, specifically customer service chatbots, which I think what's really happened is that it's moved from a -- this is a way for customers to innovate to a, this is required for us just to stay competitive. And so if you talk about the S curve, that's where I think the S curve is hitting because it's going to hit every single customer wants to talk to us about generative AI, and they want to talk to us about those all sorts of use cases and those become very repeatable, mostly because of the use of these pretrained models, what they call foundational models. So we're starting to see a lot of that. So yes, I think from an industry perspective, I think we're just at that point, that inflection point right now.
Andy Sayer
executiveI could also add that I was fortunate to attend the TED AI Conference in San Francisco last week. Did anybody get to go out to that? It was a fascinating conference. Speakers ranging from Andrew Ng to Stephen Wolfram. One of the things that I learned there was that there are 2,700 funded startups for large language models right now. I was blown away. About 35 of them have done foundational models. The rest of them are all building on top of OpenAI and Llama 2 and a bunch of other models, and going very specific with a particular area of focus there going after. So we're going to see an explosion of large language models over the next couple of years that are going to be very tailored to specific industries and specific use cases.
Kris Newton
executiveWe've time for one last question for Mehdi.
Mehdi Hosseini
analystMehdi Hosseini, Susquehanna International. Just as a follow-up, talking about actually the decision makers, implementation, talk about data scientists. I think a lot of these points you're making, you're referencing to the folks that are involved in training the model. What I want to learn from you is -- in the next 15 seconds is, who is actually going to deploy this at the enterprise level? Who is actually going to be working with CIOs and CFOs in deployment of these trained models. It's great that there are 200 start-ups but to go from a startup to actually use, to actual deployment, to actual realization of improved productivity is going to be the key. And to me, quite frankly, a chat box has been the most frustrating experience and I've compared to Alexa. Alexa didn't really lead to significant growth in storage. But deploying of AI for product -- for realizing productivity improvement, I think, could be a key. And I just want to learn from you how we're going to go through that journey, who are these decision makers are going to employ to do that?
Russell Fishman
executiveYes. There's a lot there to unpack. So I'll try and make this quick because I'm going to get in trouble otherwise. So firstly, IT are the folks that are operationalizing and deploying the stuff, right? Ultimately, they are the ones that are tasked with waking up at 2 in the morning if something goes wrong and getting it fixed. So there's a lot of focus on getting IT ready to do this stuff. But the data scientists are helping make the decisions, but the lines of business have the check books, right? And as I said, the CDOs and data analysts are the ones that are kind of holding it all back a little bit because they're concerned about regulatory compliance, commercial concerns, et cetera, et cetera. So yes.
Kris Newton
executiveAll right. Well, I have to give you the hook now. Thank you guys so much. I really appreciate you coming. I know there are more AI questions. Just reach out to IR. We can help hook you up after we announce earnings next quarter.
Russell Fishman
executiveYes. Thank you.
Andy Sayare
executiveThanks, everybody.
Kris Newton
executiveAll right. Now I am super excited to introduce Octavian Tanase and Sandeep Singh who are going to talk about enterprise storage. So guys, come on up. You are welcome to sit or stand, whatever you're most comfortable with. It's entirely up to you. Whatever you want. All right. Standing. Okay. So -- oh, sitting.
Sandeep Singh
executiveSitting it is.
Kris Newton
executiveOkay. All right. Well, why don't we kick it off with each of you introducing who you are and what you do at NetApp?
Sandeep Singh
executiveHi, everybody. I'm Sandeep Singh. I'm the Senior Vice President and General Manager for Enterprise Storage. I've been with NetApp now coming up on 11 months. And why I'm super excited about being here at NetApp is we are enabling unique outcomes for our customers across the spectrum of helping customers to be able to save money with the lowest cost of storage over the data life cycle; helping them simplify at scale and through that lens, increase productivity, lower risk; helping them become more secure and protect against ransomware and cybersecurity attacks and through that lens of having the most secure and protected storage infrastructure; helping them become more sustainable as well and then ultimately, harness the power of cloud and AI as and when they're ready. That's why I'm super excited to be here at NetApp and to be here with you.
Kris Newton
executiveAll right. Octavian?
Octavian Tanase
executiveGood morning. My name is Octavian Tanase. I'm the engineering guy. So I'm ready to answer your question and your question and your question, again, from the perspective of somebody in engineering.
Kris Newton
executivePerfect. And some of you might recognize Octavian. He's presented at these events for us in the past. He's been at NetApp, not as long as me, but a good piece.
Octavian Tanase
executiveWell, you guys could have bought more. I would have been retired. But here I am, back here.
Kris Newton
executiveAll right. So with that, we're going to open it up to questions. Otherwise, I'm going to have Octavian reanswer the questions that were asked in the last session...
Octavian Tanase
executiveThere was an awesome question. I'm sorry, I didn't catch your name.
Kris Newton
executiveMehdi Hosseini, Susquehanna, in the back.
Octavian Tanase
executiveRight. So...
Mehdi Hosseini
analyst[indiscernible] my question?
Octavian Tanase
executivePlease.
Kris Newton
executiveSure.
Mehdi Hosseini
analystI just want to know, like if enterprises are going to go hire consultants or if Dell is going to build out their consulting, how is that going to play out? Because I think ultimately, enterprises are going to limit their IT staff and rely on somebody else to come in and tell them how to deploy it, and tell me if you disagree or how is that going to play out.
Octavian Tanase
executiveI actually don't know who hires consultants at NetApp. I think it's mostly the CEO or the Board. So let me tell you what I think is happening in engineering, right? Everybody -- in any large organization, your ROI comes from making your engineers more productive, right? And generative AI, it's a great technique for that, right? So there's a concept of copilot. So if you somehow are able to introduce in the edit, compile, debug process that an engineer goes through an AI assist, that engineer will be able to write better code, more secure code, more effective code, right? So I believe that any large enterprise that has a pool of engineers will want to use generative AI. The question is can that be done in a secure, less risky way, right? So if you -- let's say, you have some proprietary information. You don't want to lose copyright, right, because all of a sudden, there's a generative AI engine that uses that. So we believe that there are safe ways to do that, right? First of all, you can create a taxonomy for your products in code and say what is core versus context. Let's say for your context code, where you may not necessarily care about your IP, you can use straight up a OpenAI public LLM. For something that is more sensitive, perhaps you can use -- I think Russell talked about the pretrained LLM that you can deploy within your enterprise, and you can augment that with some interesting proprietary information. I think that process is called fine-tuning, right? So we expect a lot of these enterprises to come in and take petabytes of data and information and augment with that data the pretrained LLM so it could be perhaps a good copilot for somebody in engineering. Makes sense? And I don't know if this is going to be done through consultants or not. I think just the way you've seen the explosion of consultants in the cloud space, probably there will be an explosion of consultants in the AI.
Mehdi Hosseini
analystSo what...
Kris Newton
executiveOn the mic, please, so the webcast can hear you.
Mehdi Hosseini
analystMay I have a follow-up?
Kris Newton
executiveYou got a mic, so...
Octavian Tanase
executiveI have time. I mean we can do...
Mehdi Hosseini
analystSo can -- is there a business opportunity for NetApp to help customers to do this? Is there -- I don't want to say consulting, but is there a business to build around this in terms of deploying it as you sell terabytes of storage, but then who is going to be at the other end to deploy it?
Kris Newton
executiveSo we're not talking about future business endeavors nor financial things at the event, but I will say we are helping customers plan and decide their AI data management journey already today, right? We're working with hundreds of customers who are currently deploying AI, and we're helping them figure out what that data management behind it is. So I mean, generally, yes, there is opportunity for us to participate at a higher level with our customers. Do you agree?
Sandeep Singh
executive100%. What you just articulated, Kris, is exactly the pattern that we're seeing out there. All of the learnings that we're getting in working with hundreds of customers on their journey to AI or gen AI, we're taking those and then sharing those best practices with the customers.
Kris Newton
executiveAll right. David, in the front.
David Vogt
analystI just want to follow up on that point. So as it becomes more pervasive in terms of training models, inference, data sovereignty, what is the differentiation that all of these sort of applications bring to an enterprise? Doesn't it become ultimately somewhat table stakes in the sense that there's multiple offerings? They tend to be somewhat similar and sort of you have to do it but there's really no revenue uplift for the corporate, not for NetApp, but I'm saying for the company, and it's more of a cost-saving tool at this point.
Octavian Tanase
executiveI think it's hard to think of a company that has such a complete end-to-end capability to address all the phases of machine learning and AI, right? So I think you guys have talked a little bit about inferencing, and it was emphasized that it's very important. But most people will probably have to acquire data. And there is a phase where people take data in, put in the data lake and try to cleanse it. That's a process that takes time. It's automation intensive and so forth. And you need that large, practically infinite storage container to do that. And that storage container needs to support heterogeneous data sources, not just unstructured data, but sometimes structured as well, so can -- have this data lake that has that simple interface to read and write data into. We got that. Then there is a phase where you're training your database on some algorithms that you've chosen. You need a lot of throughput, right? So you want to be able to take some of this data from the data lake in a very simple, cost-effective way, move it in the place where you train the data. That has to be very close to compute, right, to those NVIDIA DGX systems or GPUs that they've talked about, right? And then after you train the model, then you're going into the inference phase where latency, not throughput, is the most important thing, right, because -- you're going to ask me a question, you want a quick answer there. So I feel that our flash systems running the ONTAP data platform are uniquely positioned to, in one system, support that whole data pipeline from data acquisition in the data lake to the model training to the inference. What do you think?
Sandeep Singh
executiveI think the -- what Octavian is sharing is basically, we provide the customers that flexibility end-to-end with really infrastructure that is ready for AI. When you -- to that prior comment that was made, which is basically AI works on data, data runs on NetApp. And as we look at basically generative AI, it's tied much more to unstructured data. That is where we are looking at how we can enable unique use cases for customers there. And at the very high level in terms of what you mentioned, I see kind of 3 ways that it becomes important for organizations to think about. One is the productivity enhancements that Octavian was just talking about. Developer productivity becomes incredibly important from an AI perspective. The second area is all of the supporting functions of how AI can bring productivity boost there. And then the third key area is really how can AI help design new customer experiences or net new overall business and revenue models or product models there. So that's where, I think, AI becomes both a table stakes as well as an opportunity for customers to innovate with their data.
Kris Newton
executiveAll right. I think we have a question on the webcast.
Unknown Executive
executiveThis is from Samik at JPMorgan. He's alluding to the move of AI to on-premise to leverage data. His question is, "If that mix shift does happen, how can you increase your differentiation to some of the other large storage vendors? Is adding more products to the portfolio or simplifying the portfolio the way to go?"
Sandeep Singh
executiveSo with the data -- AI running on data and largely a lot of the data sitting on-prem, NetApp gets the opportunity now to help customers leverage their data. Certainly, a lot more of the AI and generative AI is working on the unstructured data sets. So first is basically, with the data that's already resident on the NetApp storage infrastructure, we can make it seamlessly accessible to the data engineers, to the data scientists. That's through the integration with the MLOps platforms. So that's one of the areas. The second area that was talked about in the prior session is really enterprises, as they're looking at adopting and deploying predictive AI and generative AI, certainly, the data privacy becomes important. The model, traceability and the associated data sets tied to those models become incredibly important. This is where NetApp's data management capabilities become pivotal in enabling customers with the overall model, traceability, model versioning use cases. That's where we see a tremendous opportunity of helping responsible AI deployments in the enterprise for customers.
Octavian Tanase
executiveThat's awesome. Can I ask something about Kubernetes?
Kris Newton
executiveYou absolutely may ask something about Kubernetes.
Octavian Tanase
executiveOkay. Well, because -- so most of these AI applications, ML applications are modern applications, right? So the lingua franca for application, scale and virtualization right now, it's Kubernetes, right? This has been born in the cloud. It's pervasive in the enterprise. So we believe that our investments that we made in building a Kubernetes middleware for applications to simplify the life cycle of deployment and protecting these applications will come handy because we believe that many customers will go back and forth between the on-premises estates and the cloud depending on the type of services that they want to take advantage of, right? Moreover, we have some interesting technology. It's called FlexCache. You're not going to remember, but it's like a caching technology that kind of helps one take -- takes the data from its source and make it available to compute. But there is more. I thought that they were going to talk about GPUDirect. GPUDirect is an interesting technology by NVIDIA. That it's trying to kind of simplify data access from the, let's say, the server or the network storage device that has the data all the way to the GPU itself. So the way that works is right now, let's say, you would be talking, let's say, over -- using NFS. So that would be me talking to you. You're the CPU. You're the GPU. And I'm telling you something. You're telling her something, right? Then we invested in a technology called RDMA, which is now I'm going to be able to not say something but the brain, right, the memory will be connected to his memory and then back into Kris' memory. GPUDirect, basically, it's memory to memory between the data and Kris' brain, where it is the GPU. So that's a technology that we've implemented recently, and we have tremendous performance results in like 170 gigabits a second in getting the data from network storage directly into the brain of the GPU. Did that -- was that okay?
Kris Newton
executiveI think that was good, although it's frightening to think that we would have a direct memory connection. All right. I know some people in the audience have questions about QLC technology. I'm sure of it. Or we can keep talking about AI.
W. Chiu
analystJust one last quick question on AI. Victor Chiu from Raymond James. In the intermediate term, do you envision growth in demand for AI solutions potentially cannibalizing traditional storage orders? Or do you see it as purely an incremental opportunity? Can you maybe elaborate on how that plays out?
Sandeep Singh
executiveI think that will continue to bear out in the market. The reality is that data is essential to every organization. So data continues to grow. Data is the underlying infrastructure tied to all of the application workload. So customers absolutely need to continue to service the need for the underlying data infrastructure to support whether it's their high-performance file or their virtualized environments or their containerized Kubernetes environment, right, in addition to looking at basically how do they harness the power of AI and make it a competitive advantage before it becomes unnecessary table stakes across the board. And so I think there's an opportunity and a need, more importantly, for customers to do both versus one or the other.
Kris Newton
executiveOkay. We'll go with Tim, and then we'll get you.
Timothy Long
analystAll right. I guess I'll ask the QLC then. Yes, just outside of AI, that's obviously one of the trends is you guys have been several quarters now with the QLC-based product. Can you talk a little bit about kind of what that's doing to segmentation within the market and how -- where are we in the continuum? Is this something that's going to permeate more through different applications, use cases and in different parts of your portfolio? So can you just kind of give us a sense as where we are and where this is going and kind of your differentiation with it as well.
Sandeep Singh
executiveYes. So I'll touch upon kind of the little -- just a short history of kind of what we introduced earlier this year and where we are. Earlier this year, we announced and introduced capacity flash through the lens of the NetApp AFF C-Series. And that was designed to help provide a, basically, value proposition of near the speed of flash at hybrid economics for customers and really targeted at 3 key use cases. One is basically customers who have hybrid flash or hybrid storage systems with [ 10K-based ] hard drives, making it affordable for them to transition over to all-flash and be able to get faster, denser, more sustainable. That is continue to happen. Secondly, for the application workloads, whether it's virtualized applications or database applications or other file environments, where roughly 2 to 4 milliseconds of latency is more than enough for those application workloads, capacity flash provides that best price performance for the customers. And then the third use case is targeted at the disaster recovery and secondary storage use cases. Since our announcement and the launch of C-Series -- we announced it in February. We started shipping in March -- we're seeing with capacity flash with C-Series, it's become the fastest-ramping product within NetApp's history. So that's where we are at this point. Now in our portfolio, when you look at it, basically, we have our AFF A-Series for the best performance -- for the performance-intensive application workloads. We have capacity flash as providing that price performance proposition of near speed of flash with hybrid economics. And then we've got FAS with the lowest cost overall. All of these design centers are fully interoperable. So when I mentioned, basically, we're able to provide customers with the lowest cost is with data, data, we know, is dynamic. A lot of the data is cold. And so customers are able to leverage C-Series and seamlessly leverage either our FAS systems or our storage [ growth ] systems and have automated and granular tiering as well as tiering all the way into the public cloud for providing that lowest cost data over the data life cycle. The other thing I'll mention is NetApp is unique [ in it ] enabling all of these use cases as well as across NAS and unified as well as block and object with an underlying single storage OS. That's NetApp ONTAP. Thanks to Octavian and team. And what that is enabling for customers, whether it's for serving their different application workloads or structured or unstructured data set or across on-premises or with the first-party native cloud storage services and the public cloud is the simplicity at scale not just within silos, but simplicity at scale. That's enabling customers to remove complexity of bespoke infrastructure silos. It's enabling them to increase productivity and lower risk by having consistent management and automation, consistent and comprehensive data security, consistent and comprehensive data protection across the board and an overall consistent support and vendor experience.
Kris Newton
executiveAll right. Thanks. I know Sidney had a question here.
Sidney Ho
analystSidney Ho with Deutsche Bank. Just want to follow up with the C-Series. Right now, it sounds like you guys are targeting the [ 10K ] hard drive. If you kind of look at the road map for the company, is that a road map that's potentially cannibalizing [ 7200 ] as well in the future?
Sandeep Singh
executiveI won't be able to comment on anything road map...
Kris Newton
executiveBut you can opine about technology trends and when flash starts to erode that.
Sandeep Singh
executiveYes. I think -- so when we look at the future, we're continuing to look at opportunities for helping customers be able to get to all-flash and be able to, through that lens, right, accelerate, get more efficient and denser as well as more sustainable. We will continue to look for those opportunities into the future. When you think about basically with all-flash, certainly, QLC technology has much -- made it much more such that the storage operating systems that are flash-optimized, that can write to flash in a flash-friendly manner, are able to make sure that the endurance levels are such that customers can get a 7- to 10-year life cycle with those systems. And that's how -- what that is enabling customers to then be able to shift over from the existing [ 10K ] hard drive-based systems. With the [ 7.2K ] nearline SAS systems, that is still further out in time. And the -- when you look at basically customers being able to get the lowest cost through that lens and still be -- especially from a hybrid flash perspective of still being able to get really good performance as well as high availability of the systems, that -- from a flash dollar per gig, just a raw perspective, that's still further out in time.
Kris Newton
executiveAnd just in case it wasn't obvious, ONTAP is one of those flash-optimized operating systems.
Sandeep Singh
executiveYes.
Octavian Tanase
executiveAnd QLC is a cool technology. We like it, even though initially we thought, man, [ 4 electrons ] on the cell there, flipping them on and off there, it's going to be hard. Apparently, they have their own personality and they're quite resilient, right? I'm making a joke because initially when that technology was introduced, people weren't really sure of the right cycles and all that stuff. And what we've proven in the last few years is that QLC technology, it's awesome, right?
Kris Newton
executiveYes. All right. Additional questions? You guys pepper me with QLC market opportunity, customer use cases all the time. I can't believe you're so quiet right now. All right. Well, to wrap it up, I know you guys spend a lot of time talking to customers. What are some of the cool things that you're seeing customers doing with NetApp technology and the unique reasons that they tell you they're choosing us? What NetApp can do that no one else can do?
Octavian Tanase
executiveThey're very excited about QLC.
Kris Newton
executiveI shouldn't have shut down the AI conversation apparently.
Sandeep Singh
executiveSo I spend roughly 50% of my time traveling and meeting with customers and partners. In terms of the unique things that they're able to enable with NetApp, the one pattern that I've seen is customers who are migrating and looking at harnessing the power of public cloud and being able to deploy and run their mission-critical application workloads. NetApp is enabling that for them. At the same time, those customers that they're consolidating data centers and they're looking at bringing much more of that agility and a cloud-like experience on-premises, we're seeing the combo of where basically the customers are leveraging NetApp Keystone for on-premises and then the NetApp first-party cloud storage services for being able to deploy their application workloads in the cloud. That is a unique area. The second unique area, Octavian touched upon FlexCache. So customers who are EDA or high-performance file use cases where they're going to have a large presence on-prem but then they -- developers or other personalities or personas within the organization want to be able to leverage subsets of data in -- through the lens of cloud, FlexCache becomes an integral portion of that technology that customers are leveraging to be able to get that hybrid workflow enabled for them. We're enabling that for customers. The other area is when you think about virtualized estates and VMware environments, customers are going through a massive upgrade and tied to that are refresh cycle. And those customers, as they're looking at basically how do I optimize my on-premises today and then basically get the full flexibility and future-proofing for hybrid multi-cloud environments tomorrow, NetApp is enabling that unique use case for customers where NetApp is the only certified and supported enterprise storage with VMware hybrid cloud across all 3 public -- major public clouds. So let me pause there and invite Octavian to share some thoughts as well.
Octavian Tanase
executiveCustomers love us. But mostly, beyond the technology, which I love, they love the fact that we're integrating with the ecosystem, right? So at the end of the day, when you deploy a data management and storage system from NetApp, you want to make sure that, that works well in whatever landscape that you're deploying, right? It works well with a Cisco environment. It works well with a VMware environment. It works well with a Kubernetes environment. It has the right APIs to enable a data protection vendor to build, I don't know, [ whatever ] incrementals, skinny replication of the data. We're learning a lot and doing a lot of development with our AWS, GCP and Azure cloud partners. So I feel that the competitive advantage that we're building and why many of our customers appreciate us, it's the investment that we have in the ecosystem.
Kris Newton
executiveAll right. Well, thank you. Last call for questions. Anyone? Anyone?
Octavian Tanase
executiveUnless you have more AI questions, we'll be here for...
Kris Newton
executive[ Yes. We need to stop ] your AI questions. Okay. Well, thank you guys very much. I really appreciate your time. And I'm sure we'll make sure that you're seen by this audience more often. So thank you.
Octavian Tanase
executiveThank you.
Sandeep Singh
executiveThank you, everybody.
Kris Newton
executiveAll right. So now we're going to take about a 20-minute break. We will reconvene at 11:05 Pacific Time. Thank you very much. [Break]
Kris Newton
executiveAll right. Welcome back, everyone, to the NetApp Financial Analyst tech session. We've got a few more sessions this afternoon and kicking that off, or I guess it's still morning, it just seems like afternoon. Kicking that off, we've got Jeff Baxter, who's VP of product marketing here at NetApp. Jeff, have a seat.
Jeff Baxter
executiveThanks.
Kris Newton
executiveTo get it started, why don't you say a little bit about who you are and what it is you do at NetApp.
Jeff Baxter
executiveSure. So hi, everyone. Thanks again for joining all of us. I'm happy to be here. I also feel like it's afternoon somehow. So I run product marketing at NetApp. I've been at NetApp for 15 years. So a long time believer and veteran here. I started out in our field organization. I worked in our product management organization for a while, and I've had the privilege for the last few years to lead our product marketing organization.
Kris Newton
executiveWell, great. Okay. And again, like the other sessions, we're going to open it up for Q&A. And I'll just warn you if you guys don't come up with questions, then I'm going to ask questions so that should be a good encouragement. This Jeff, as Head of Product Marketing. You've got the purview over kind of all the enterprise storage platforms and really have been helping define our hybrid multi-cloud strategy.
Jeff Baxter
executiveRight.
Kris Newton
executiveSo why don't you say a few words about what NetApp is uniquely doing around hybrid multi-cloud and how, what we've done with the cloud vendors positions us and truly differentiates us from other storage players?
Jeff Baxter
executiveSure. So I think you heard from George this morning around intelligent data infrastructure and our positioning there. And really what's underlying it is the fact that we're the only enterprise storage vendor out there that has a single operating system, a single platform that can work for any data, any workload, any application from a technical level, right, file, block, NVMe protocols, object protocols all across the board. And I think that's interesting from a technology perspective, and it makes life easier for our customers. But what that really lets us do is be sort of a force multiplier as we expand that out to the cloud. So Ronen and Pete will be coming up here in a little bit, and Ronen runs our first-party cloud business, and we'll talk about how we're able to extend that into the cloud. And the nice thing for us is when we operate is really the only vendor available as a first, as a native first-party cloud service, we can do that on a single operating system. So it really helps center the R&D that all of Octavian team does, a gentleman who was just up here, into that single sort of focus point and then we can expand it out to reach the entire market. And so the really interesting opportunity for us that we've I think, exploited so far and can continue to exploit is not just on-prem customers, not just in the cloud customers, but really customers that span both. And I think that's one of the few places that NetApp is truly uniquely positioned to be able to exploit in the market.
Kris Newton
executiveAll right. Questions? Okay. We got some questions. David, then we'll get to you, Meta.
David Vogt
analystGreat. David Vogt, UBS. So when you think of your go-to-market from an enterprise customer perspective, the fact that you can deploy across multiple different sort of platforms. How has that changed over the years as customers are looking for potentially maybe other vendors that can do something at some point down the road? I know you're first to market with a lot of your offerings, but how has the competitive landscape changed over the last call it 5, 6, 7, 8 years from your perspective?
Jeff Baxter
executiveSo it's a great question. I think that in the competitive landscape, obviously, everyone's moved to all-flash, right? And that was, Sandeep discussed that in some of the others discussed that. I think that a lot of our competitors are still looking to try and rationalize their portfolio offerings. I think that to their credit, they've probably gone down from some of the major ones from having 7 different storage operating systems to having 3 or 4, right? We still think we have a lead in a pretty substantial moat there, quite frankly, competitively in that regard. They've also started to, and we take this as a validation of our strategy, we've seen, especially over the last year, people starting to tiptoe into having their offerings on the public cloud, typically is marketplace offerings. And you're as probably aware, we first had a marketplace offering of ONTAP in 2014. So -- and that was our first called it ONTAP cloud at the time, right, and putting on AWS in 2014. And so I still think there's a very substantial moat there. There's really 2 parts to the moat. Can you technically make all of your storage operating systems, especially if you have multiple ones work on every different cloud? Is there any technical impediment to all of our competitors doing that? No. I mean that, and most likely, they've all indicated that eventually they'll get there. So maybe that's a 5-year moat that we built, maybe a 10-year moat. The other is from a business partnership perspective and where we're the only ones that are actually provided as services by Microsoft, by Google, by Amazon. And that is harder to put a year on, right? That's harder to say, will they cross that barrier? Will they be able to say, "Hey, we're an important enough partner that Amazon is willing to invest in the co-engineering to build Amazon FSX for NetApp ONTAP?" same thing with Azure note files. For a lot of those cloud vendors, they look at our 30-year track record in building what we believe to be the absolute best enterprise file system on the file side. And that's something that we don't think is replicated by any of our competitors. So once you have us, especially for a file system, do you really need to add a second or third competitor to have an enterprise class file system? I think the answer is no. And even if the answer turns out to be, yes, it's several years' worth of co-engineering to do that.
Kris Newton
executiveOkay. Great. I'm glad everyone's back. So Meta actually was early.
Meta Marshall
analystMeta Marshall from Morgan Stanley. In the past, maybe a lot of the cloud customers were kind of new to NetApp versus kind of being customers who have been on-premise. I guess just over time, how have you kind of adapted marketing to kind of bring customers along on that journey from kind of on-premise to cloud?
Jeff Baxter
executiveYes, it's a great question. So just even in my organization, right, so we unified. We used to have them separate. My product marketing organization covers both cloud and on-prem, right? Octavian that you saw before has a unified organization. So we have a general manager for enterprise storage, Sandeep. We have a general manager for cloud storage, Ronen who you'll meet shortly, right? So we treat them as separate businesses from that perspective. But in terms of going out to the customers, every one of our gold pitches, when we go out and do a one-on-one conversation with a customer, it's always covering what we do on-prem, what we do in the cloud and how we link them with the hybrid cloud data services because that's the other important piece is. It's not just about, yes, you can store your data here, you can store your data there, but being able to link them together, right? And so increasingly, that's where we're seeing a lot of crossover from customers. We have those Cloud-First customers that in some cases, they're going to be cloud native forever, right? They may have been cloud first and cloud only, and they'll stay cloud, and that's 100%, we're on board with that. Some of them may have discovered us first in the cloud. And then when they go to do their next tech refresh of their on-prem environment, they discover that there is compelling advantages to refreshing to NetApp and so we gain a competitive advantage on-prem as well, so -- and we definitely try to exploit that in the market where possible because it gives us an end to that customer, gives us an introduction into that customer. It also gives us a compelling technical differentiator as to why they should refresh their competitive on-prem gear to and our on-prem gear.
Kris Newton
executiveAll right, Matt and then Steve.
Matthew Sheerin
analystMatt Sheerin from Stifel. I'm hoping you can talk about your marketing strategy by customer segment. You've got enterprise customers. You've got thousands of partners that you work with mid-markets. Could you maybe differentiate those sectors and also how you leverage your partners, whether it be the MSPs or VARs that you work with?
Jeff Baxter
executiveYes. So I'll do a little bit of that. I also note, I tend to be more on the product marketing side of things. So I don't want to speak for our CMO, but I'll give you a little bit there. And then we can always do some follow-up as needed. We do tend to segment. So the larger scale enterprise customers are higher touch as you would expect, and we work directly with. We partner with and have our marketing really on a -- I would almost say, customer-by-customer basis, right? So it's sort of a surround and go directly to where the customer is from that approach. The commercial and the -- so you are talking marketing or go-to-market more particularly? Either one. Okay. Pick my poison. So I think the go-to-market is obviously the sort of higher touch marketing for the enterprise and our big global customers, right? And we tend to align there with and partner with our hyperscaler partners, right? So we go to market directly with AWS, Azure, Google, in calling on those accounts as well as handling the on-prem side of the business. The commercial, as you mentioned, a huge part of our business is through VARs, through our partner network. And we continue to expand that. We released the new partner Sphere program and have kind of revamped a lot of what we've done with our partner ecosystem. And so doing a lot of that commercial business, a lot of that go-to-market is predominantly driven by the channel for us, and I don't expect to see that change. And so I think that's sort of the basic segmentation, I would say.
Kris Newton
executiveYes. All right.
Steven Fox
analystSteve Fox with Fox Advisors. In your opening remarks, you said that as a native vendor first cloud party, cloud service provider, you can expand into the entire market. So how does that play out? Like what do we think about that, meaning in like 1 to 2 years versus 3 to 5 years? What would be the outcomes that we should be looking for?
Jeff Baxter
executiveSo I don't want to get into...
Kris Newton
executiveNo road map idea -- but you can talk big concepts...
Jeff Baxter
executiveYes. Yes. I think what I meant by that is it doesn't limit us to the existing NetApp installed base on-prem. It allows basically any Azure customer, any Amazon customer, any Google customer to take advantage of our services natively within those clouds. So it dramatically lowers the barrier of entry for people, right? The barrier to entry for on-prem is -- can be measured in weeks or months or even longer, just in a typical tech evaluation cycle and kicking the tires, getting something into the data center, deciding if you want to do a wholesale tech refresh. And then you typically stick with that for 3 years, 5 years or longer. In the cloud, right now, someone could be logging into the Azure portal, spitting up an instance of Azure NetApp files without any interaction from NetApp whatsoever, and be up and running, decide if they like it or not and make a decision within 30 minutes to become a NetApp customer. And so that's what I think the immense opportunity is for us going forward is to really expand that service addressable market to every Azure customer, AWS, customer and Google customer.
Kris Newton
executiveYes. All right. I'll get here and then get on...
Jyhhaw Liu
analystIrvin Liu with Evercore ISI. So I wanted to ask about the Keystone bare metal offering. The use -- I mean is the use case of this offering meant to target the transformation and modernization of current on-prem workloads? Or is this more meant to help customers repatriate certain workloads back from the public cloud?
Jeff Baxter
executiveYes. So it's honestly not to be tried. It's obviously meant for both, right? So there are some customers who are looking to just continue their modernization journey. In some cases, they want to reduce their data center footprint and they're going to -- and so a standard colo model, right, which is nothing new in that regard. I think what Equinix Metal allows people to do is have that colo model where they're co-located next to the different clouds, right? So it plays perfectly into our strength. If we think of our strength as being around hybrid cloud and hybrid multi-cloud. If you're placing bare metal, NetApp storage near every major cloud, you eliminate a lot of any latency or distance sort of considerations. And so that's really what allows the Equinix Metal with NetApp storage to have a lot of interest for those customers. And then obviously, for repatriation customers, I mean, from a NetApp perspective, we're willing to support customers wherever they want to be. So we are in a lot of ways very neutral to that sort of discussion, right? So we provide TCO calculators. We provide all the information to customers. If they are on a given cloud, we'll help them optimize in that cloud with our spot portfolio that Pete Lilley will be up here to talk about will help them optimize their storage spend by moving to Azure note files or AWS FSX. If they still find that their cloud spend is in excess of what they think they could spend. If they repatriate it, then we make it incredibly easy for them to repatriate. In a lot of cases, if they decommissioned their on-prem data centers, Equinix Metal would be a perfect location for them to repatriate too. So it really for us is about giving customers the freedom of choice to operate wherever they want and building that up. And the nice thing about Equinix Metal is that NetApp Keystone is all about removing friction from the buyer experience, right, turning it into a storage as a service. Now you remove the friction of where is it located, actually installing it on-prem. One of the challenges with storage as a service compared to the public cloud is even if you decide to do it and procure it, it still takes time to ship the box into the data center to stand it up, right? The latency is still measured in days or even weeks compared to cloud services, where it's instantaneous gratification. Using something like Reconspermetal because it's already staged there, they can get a very cloud-like experience, but they're operating still on bare metal storage within a data center since it's pre-provisioned there, and we're running it for them on Keystone. So it's kind of a -- it's a little bit of a best of both worlds there in terms of immediate access to bare metal storage, but with more of the cost economics of running it on-prem.
Kris Newton
executiveAll right. I think we had a question from the webcast. This is a question from Wamsi Mohan from BAML. In NetApp, does HCI matter anymore? Why didn't NetApp emphasize HCI a few years ago, but doesn't talk about it anymore, Hyperconverged?
Jeff Baxter
executiveSo I think the HCI market remains where it is. I think that have decided to de-invest in being a part of that market. I think the large part of that is we saw some of the workloads that were very common for HDI deployments moving into hybrid cloud deployments. And so when you start to look at VMware Cloud and virtual desktops moving into cloud-delivered models, when you start to look at software being delivered as Software-as-a-Service, like Office 365 as opposed to being delivered on individualized desktops. It just started to become, I think, clear to us and clear to a large part of the industry. And I don't think this is a net specific phenomenon. I think we've seen in the entire industry.
Kris Newton
executiveSiri wanted to help.
Jeff Baxter
executiveSiri converged infrastructure, everyone. So a new market segment. The -- so I think, yes, we've generally disengaged there. I think for most customers, we have converged infrastructure stacks. We continue to invest in our FlexPod partnership with Cisco. We think that meets the needs of customers for simplified on-prem infrastructure. And then for the most part, some of these new buying models, some of these things like Equinix Metal, like public cloud, services the need for simplified infrastructure that HCI was trying to solve in a more, I think, to be honest sort of complicated methodology.
Kris Newton
executiveAll right.
Unknown Analyst
analystJust going back to ONTAP. Where are we with the untapped evolution? Is there one version of ONTAP that is close to end of life? And if so, would that create opportunity for NetApp to go through an upgrade cycle?
Jeff Baxter
executiveIt's a good question. So ONTAP itself isn't end of life, and we continue to offer generally, our general past track record has been to every 6 months, have a new major version of ONTAP. And so that continues to be our vision for being able to do that. We tend to -- we have a hardware road map. I'm not going to go into the details on it. Obviously, any time we release a new generation of hardware, that creates an upgrade cycle. One of the things that NetApp does is a cultural principle as we try not to force upgrade cycles through hardware or software obsolescence, right? It's a choice. It's something that we think has gained us loyal customers over time by not saying, "Hey, there's a new version of ONTAP, and you need to buy the new box that just came out this month in order to run it." I think that would be a short-term gain for us, perhaps in terms of creating a bump, but in terms of creating customer dissatisfaction, that's not the way generally the industry has evolved. It's not the way NetApp has done business for as long as I've been at NetApp. And so I think from a customer satisfaction, trying to do the right thing by the customer, there will always be things that new hard work can do for them in terms of performance, in terms of efficiency, in terms of density, and we're always going to continue to innovate there. But if we can offer software innovation on customers' existing platforms that they have under support, we're going to continue to do that. We think that's the right thing to do for customers.
Kris Newton
executiveAll right. Before we get to Tim, I'm going to inject a question. So how easy is it for a customer to upgrade from one version of ONTAP to the next?
Jeff Baxter
executiveIt's totally nondisruptive. So it's -- and we even will automate the entire rollout across an entire cluster. So we've been doing nondisruptive upgrades. A customer -- we'll have customers who have been on 10, 15 years' worth of ONTAP that will just sit there and roll forward and not only non-disruptively upgrade their software, but not disruptively upgrade their hardware within a cluster, right? So we've made that incredibly easy. And we've introduced new programs even like our storage life cycle program that we introduced over the last year that allows people to essentially subscribe to hardware replacement as a service. It's a financial engineering model, right? There's -- but we've backed it up with the engineering to be able to just nondisruptively replace controllers. So I tell people it's basically the free iPhone every 2 years plan, right, where you're paying in advance for the controller, but that allows you to have it be as a sort of part of your ongoing OpEx or support budget as opposed to a CapEx bump every 3 to 5 years. And so that really, we think, over time, that will allow customers to sort of stabilize their spend as well as create more guaranteed refresh opportunities for us.
Kris Newton
executiveOkay. Now to Tim.
Timothy Long
analystI wanted to go back to kind of go to market. I think it was maybe close to a year ago, there was talk about increasing focus and penetration on small, midsized businesses. And I think you mentioned something in one of the other answers about kind of changing the partner program or ecosystem. So can you talk a little bit about where you -- what changes are you making there? And what kind of success are you seeing so far as you try to increase the breadth of the go-to-market?
Jeff Baxter
executiveYes. I may need to defer that question.
Kris Newton
executiveI can help out with this one, right? So we did look at how do we diversify, right? NetApp is really strong. We sell to every Fortune 500 company, but there's a big opportunity to continue to push down market. So we did launch a new partner program that makes it easier for our partners to earn money by leading with NetApp. We also introduced entry products to the product portfolio to better address that market. So definitely, it's a conscious push for us to make sure that we continue to broaden and work with a broader swath of customers. Once you sell to 500 of the Fortune 500, where do you go? So that's what we're focused on. I would say so far, it's going well, good initial feedback on the partner program and then the new entry products are also performing well. All right. Any other questions? Yes?
Unknown Analyst
analystThanks. Since you sell to every Fortune 500 company, can you kind of discuss the go-to sales motion from cloud-native customers to enterprise on-prem solutions? How involved is the cloud partner in that sort of discussion, go to market, bringing in them on board? And what's the sort of sales motion in terms of time line effectively? Like how long does it from kicking the tires to -- I know obviously, someone could just spin up an instance immediately, but a more complicated sale or more robust sale. How long does that generally take?
Jeff Baxter
executiveOkay. For the latter part of that question, I'd like to ask you to defer to when Ronen is up here, our GM for that business. I think you probably will have a better answer to that. I'm not trying to skip the question. I just want to get you the right expert for it, right?
Kris Newton
executiveAnd he'll be on shortly...
Jeff Baxter
executiveYes. I think he's next. So you won't have to wait long to ask that question. From the -- how we engage from a go-to-market perspective, can you -- that was...
Kris Newton
executiveGet the mic.
Timothy Long
analystFrom going from an on-prem customer, do you a cloud customer sounds pretty straightforward from a extolling the virtues of moving in that direction. But a customer that may be spun up an instance that's cloud native, working backwards to a more on-prem solution if they want a hybrid solution. What does that sort of motion look like? And how involved are the public cloud partners in sort of that process?
Jeff Baxter
executiveYes. It's a good question. So I mean, the public cloud partners, as you'd imagine, right, are the most enthusiastic about pushing stuff out of their own clouds, right? With that said, it's a symbiotic and realistic partnership, right? So we have -- especially for those large Fortune 500 companies, we have dedicated teams that work, and they know from each one of these organizations, which major partners they're engaged with, they engage directly with their partner in AWS, right? So we tend to align our cloud selling organization. It's actually aligned based upon the hyperscalers individual regions, right? So if Google Cloud has a selling region, we'll have regional directors signed to it or a DM assigned to it. And so we organized the same way they organize. They kind of go at the hip. And so the idea is if something comes up as they're both co-engaging with the customer, they say, "Hey, I'd like to have an on-prem premise for this as well," then that's the lead that the NetApp rep will take off. It's not -- we wouldn't expect the Amazon rep to go try and help to push to close that deal. That's our responsibility, but we built a pretty successful partnership, and they're very realistic about the fact that these hybrid cloud architectures exist. I mean that's the reason for some of the things like AWS, FSX for ONTAP is not just the on cloud, but they recognize they're such a large ONTAP installed base, they recognize that the reverse will happen.
Kris Newton
executiveAll right. Other questions? Back to me then. Okay.
Jeff Baxter
executiveSoftball...
Kris Newton
executiveRight. Sorry. Tell me why NetApp is so great.
Jeff Baxter
executiveWhere did you get your shoes? ...
Kris Newton
executiveSo for this question, right, at the beginning -- or at the end of last year, we announced a whole set of new products in the portfolio. We introduced the C Series, which is the QLC-based technology. We also introduced the all San Array -- so in Sandeep and Octavian or here, we talked a little bit about C Series, but we haven't touched on the ASA yet. So maybe you could say a few words about why we introduced that product because ONTAP does block? So why is there a ASA and the family?
Jeff Baxter
executiveYes, so it of course. So I think that there's actually 2 parts for the ASA. It's interesting. And I think one is around market opportunity and really market presence and the other is a technology answer. So the technology answer, I think, is simpler by having a block optimized simple solution with the ASA. We're able to just make it really dead easy for our block customers, simplifying the interface, simplifying the setup. And more importantly, we're able to do things like symmetric active-active technology, which allows for a much faster fail over times, which tend to be more important for block critical workloads. So that's a feature, being able to be symmetric active-active has typically been limited sort of legacy frame rise. In fact, EMC symmetrics, right? If you think about where the name came from 30 years ago, something like that, right? It was all about being a symmetric active-active architecture, right? So being able to do that at a very low affordable modular all-NVMe price point, that was where we really focused the ASA. So that's a technical answer, and that's where it differentiates. And by the way, still the same exact ONTAP, still able to be managed in the same way, same APIs, ability to replicate between the two. So we're not changing the operating environment, and we're not splitting off. There's not a separate code stream for Octavian to have to manage. We just have these optimized features that we're able to basically flip a switch on and turn on in a sand-only implementation. The market side of things is sometimes and this is actually my job on a daily basis, right? NetApp doesn't get credit as a block storage vendor a lot of times in the industry, right? Because we were built 30 years ago, we introduced network-attached storage, right? And 20 years ago, we introduced unified storage. We get a lot of credit on that side of the fence, but what's not recognized is that we have 20,000 customers that run SAN storage, right, across 50,000 storage arrays. We have 5,000 of those customers. Of those 20,000 customers have NetApp surgeries that they run nothing but SAN block workloads on. So that tells us, a, there's a market. It tells us, b that we perhaps do not get the credit or the coverage. And so perhaps we're not getting that automatic consideration opportunities if a customer is building a short list and they're a customer that we don't have a touch point with are we always making the short list for block storage. I think that's an open and a good question and an opportunity for us. By putting ASA out there, it allows us to have a focal point for our marketing, for our go-to-market team to go out there and aggressively say, yes, we are in the block storage market. It also gives us some pricing flexibility to go after the block storage market in a way that doesn't necessarily arbitrage our unified storage business. So all of those sort of 3 reasons, I think, are really why we went into the ASA market.
Kris Newton
executiveOkay. Great. Still no hands. All right. So we also introduced an entry-level product in the A-Series family, the A150. Someone earlier today asked me kind of why did there seem to be not only from NetApp, but other vendors, a big flurry of entry-level products. Why did we introduce a lower end product into the portfolio?
Jeff Baxter
executiveI think there are a couple of reasons. One is the desire to -- and just to repeat what you said, right, if you've already conquered -- if you've already taken the Fortune 500, where do you go, right? The other, I think, important point is the cost of flash has gotten down finally economically enough that it doesn't make much sense to build an entry-level system if the cost of the storage on the system still blows out and an entry-level customers budget. With the advances in not just bringing down the cost of TLC flash, but with QLC flash and others, it starts to get to the price point where it just makes sense for customers that are on hard drives in the entry-level space to adopt entry-level all-flash technology. So I think the reason that NetApp did it and probably the reason a lot of the market did it is because we finally reached that inflection point on pricing where you would get down to a price point where a midsized business or smaller commercial business could get into all flash technologies.
Kris Newton
executiveAll right. And then I think one of the things that NetApp offers is probably not well understood is BlueXP. And it would be great if you could explain a little bit about what BlueXP is and how it differentiates us and helps our customers.
Jeff Baxter
executiveYes, BlueXP is a unified controlled plane. We rolled it out about a year ago based on a lot of the technology that we had started to build for our public cloud instantiations. It allows our customers in a single pane of glass to manage all of their on-prem storage as well as all of their cloud instantiation, not just the ones bought through the marketplace, but also things like Azure net of files or AWS, FSX or NetApp ONTAP. So they can manage and it allows our customers really to go through 2 different models. If, they're primarily Azure centric, for example, they can manage Azure net of files entirely through the Azure portal, right? They're essentially a Microsoft customer. They are a Microsoft customer. They're thinking of it through the that lens, right? And everything integrates there. On the other hand, if they're hybrid multi cloud in there more, say, a storage customer, right, that just happens to use multiple different clouds, they can go through our unified control plan and have the same single experience on Azure net files as they do on AWS FSX or NetApp ONTAP. As they do on-prem with our AFF line. And so that allows us to do very cool things in terms of data services bolt-on top of it. So it's one thing to just say, hey, I can provision software. But if I can drag and drop from an on-prem system to a cloud system and setup replication in a couple of clicks, it's something that basically none of our competitors can do. And you can see from that, we can add additional services, tiering, cashing, all the services we've built over the past few decades, we're now able to expose to that single pane of glass.
Kris Newton
executiveAll right. Well, I think our time is up. I have at least one of our next speakers. So I will set you free, and thank you very much for your time. I appreciate it.
Jeff Baxter
executiveThank you. Thank you all for your time. Appreciate it.
Kris Newton
executiveAll right. So now we're going to get into the world of cloud, specifically. So since Ronen is here, I'm going to invite him to come on up. Here's Ronen Schwartz, who's the head of our first-party cloud storage services.
Ronen Schwartz
executiveHi, everybody.
Kris Newton
executiveHey, Ronen, thanks for coming. Someone else is going to join us, but I think he's getting mic outside. So let's start. Have a seat.
Ronen Schwartz
executiveThank you.
Kris Newton
executiveAnd why don't you tell us who you are and what you do at NetApp in a better way than I just did.
Ronen Schwartz
executiveSo good afternoon, everybody. I can't believe I'm only 24 hours here because based on my voice, it sounds like I've been here a little bit longer.
Pete Lilley
executiveSorry.
Ronen Schwartz
executiveHi, Pete. My name is Ron Schwartz, I joined NetApp about 3.5 years ago, basically, to lead our first-party cloud journey. And this actually includes from a leadership perspective, leading the engineering team, the product management team, the strategic alliance that we have with the 3 hyperscalers at this stage. Short description.
Kris Newton
executiveThat's great. And then Pete Lilley, also just joined us. Pete Lilley comes from the Instaclustr acquisition. So you might notice a bit of an accent when you talk. Pete, why don't you introduce yourself and what it is you do?
Pete Lilley
executiveNo worries, also comes from Australia at SCA and need to travel a long way while I'm the chat, so yes, thanks very much. I'm taking my glasses off. I'm Pete Lilley, I'm the VP and GM of the Instaclustr business. I was actually, actually one of the co-founders of Instaclustr, and I was the CEO of the business leading up to its acquisition by NetApp in May 2022. And I am responsible for all of Instaclustr's business as part of the cloud ops portfolio, which there are businesses in that in my group under Haan song, which is Cloud Insights spot and the Instaclustr business. So all of the product development around what we do from a platform and enterprise open source is really part of my business.
Kris Newton
executiveAll right. Well, great. So you can see we can cover all things cloud here, and I'm sure you guys have questions. Otherwise, you're going to have to listen to me ask more softballs. So all right, we got Meta in the back.
Meta Marshall
analystAnd maybe just on the cloud ops portfolio, clearly, bringing together kind of all of those different acquisitions has been kind of a journey for you guys. Just where do you guys, like where has the synergies kind of come from all of those different acquisitions and kind of pulling them together? And where is kind of the work still being down there?
Kris Newton
executiveSo certainly talk about how we're using Instaclustr and attaching NetApp cloud storage.
Pete Lilley
executiveYes. Yes. I was absolutely. So from a cloud ops BU perspective, you've got Cloud Insight spot and Instaclustr. I think there are tremendous advantages between the 3 products themselves in terms of being able to leverage each other's capabilities to be able to drive more automation, more capability and make it make the cloud ops portfolio effectively more intelligent as intelligent data infrastructure. The other part, which I think is really, really interesting from my perspective is the GM of the Instaclustr business is the bridge that Instaclustr can help make between the cloud native part of the business and NetApp's traditional storage business. So we're able to leverage cloud first-party storage, which I'm sure Ron will be very happy with, but we've just done our first integration of first-party cloud storage through a solution called Postgres were -- Potages on Azure and NetApp files, 300% performance increase -- up to 300% performance increase for leveraging Postgres on A&F, which is amazing compared to what's available in hyperscale or Postgres deployments and what open -- traditional open core and other competitors can do with that technology. And the other fantastic part about that is it's not just about the price performance, it's about being able to bring some of the advanced features to the usage of that technology that's pretty amazing. So data tiering, advanced replication, quick snapshot, disaster recovery. These are problems that enterprise users of Postgres have had for a long time and the ability to 1-click, deploy or API-call deploy that technology through in Azure is amazing being able to leverage that. And I think at the same time, on top of that, with Instaclustr and what we're doing with Hybrid Cloud customers and Hybrid Cloud environments is being able to offer the same as-a-service cloud experience in any cloud, so any hyperscaler, so whether it's Azure, AWS, GCP or on-prem is offering customers a pretty unique experience in using and leveraging this very powerful enterprise open source software.
Ronen Schwartz
executiveMaybe I'll add also, I'll let two things to what Pete was just mentioning. The first one is when you look into database optimization, there is a layer of storage that you can optimize for the databases. And this is something that the hyperscalers have done to a certain degree to some of their databases. And through this partnership, we are basically pushing the performance, the efficiencies and other capabilities, basically to the best you can. So I would say like I also really, really appreciate the knowledge and the depth of implementation that the team is bringing. And this is pushing us to bring an overall better storage. I would give one more example, which is Cloud Insight. Basically, today, a lot of the AWS field is using Cloud Insights as a way to demonstrate and show the customers that are looking into migration use cases. This is how your existing environment look like. This is how it will look inside AWS. And it's basically helping us -- sorry, helping AWS in this case, accelerate the migration to the cloud. So I think there is many points of synergies. We gave two examples that are I will call it like already implemented in a good scale.
Kris Newton
executiveAll right. And Gloria, I think you had a question from the webcast.
Aaron Rakers
analystAaron Rakers from Wells Fargo. As we think about NetApp's multi-cloud integration, do you have any color on how many of your traditional on-prem customers are leveraging NetApp's native cloud offerings? How has this progressed?
Ronen Schwartz
executiveSo obviously, we do know.
Kris Newton
executiveYou can talk about what customers are doing, the deployments, the reasons why. I've apparently put the fear of God in, everyone, extremely well trained.
Ronen Schwartz
executiveOne of the advantages of having a cloud solution is you actually do know what customers are doing and how at least on the high level degree. But very specifically to the question, we're seeing across many, many verticals, customers that are implementing in the cloud, I think, 1 of 3 patterns. The first one is basically expanding their data center into the cloud. They do it in a case that in the case that they are pressed on a short-term storage availability, they have long-term plans of managing data centers, et cetera. In this case, what they're doing is tiering, shifting back up in DR into the cloud. This is, I think, one pattern, definitely very well embedded and implemented. The second one is basically a migration or building the same -- similar workloads instead of on-premises basically in the cloud. We've seen a massive growth in SAP in the cloud, Epic in the cloud. We're seeing databases that are moving to the cloud. VMware, there is a lot of push in VMware moving to the cloud. Customers like that, it's not that they are moving their, or leaving their on-prem, but they are choosing for different workloads, which one should be on-premise, which one should be in the cloud. Again, multiyear of customers adopting it in a very big way. And I think the third partner is basically customers that are innovating in new workloads and sometimes they are doing it in a cloud-first approach. I think the most common one, and have the chance I recommend, you'll see the demo is a lot of the AI workloads are innovated or starting from the cloud, not always, but that's a very common pattern. I think others are implementing Kubernetes as a platform for their applications in the cloud. I think all 3 of them, we're seeing really, really good adoption and not just good adoption in the last 6 months, but actually good adoption in the last few years.
Kris Newton
executiveAll right.
Ronen Schwartz
executiveBut maybe I will say one thing is we are using the cloud as a way also to acquire new customers. Obviously, AWS, Azure and GCP has a very broad market reach. There is a lot of customers that NetApp have not necessarily has its customer on-premises that will have their first NetApp on top experience in the cloud. I think it's true also for the rest of the portfolio, but it's not limited to -- it's definitely not limited to the customer base.
Kris Newton
executiveAll right, Mehdi.
Mehdi Hosseini
analystJust a follow-up, and I may have missed this. If you're focused on expanding business in the cloud, how do you prioritize with AI projects? And I'm asking this because to me, AI is more of an on-prem deployment. Do you find yourself competing with the other parts of the company? Question A. And question B is if I'm right that AI is more of an on-prem, then what are your thoughts about the future of NetApp's cloud business model?
Ronen Schwartz
executiveI'm trying to see how do I answer the, whether AI is an on-prem cloud or cloud part. I think there is that customers are making choices about where to design, where to innovate, where to deploy. And in many cases, these choices involve both on-premises and the cloud. I have customers that I know that have developed in the cloud, and deployed on premises. I have customers that have developed or started development on-premise and deployed it at scale in the cloud. So I definitely don't see it as one or the other. I also don't think that NetApp should, I would call it, like the Net should decide for the customer, where are they going to do the AI innovation. Our goal is to support the customer with the best-of-breed storage, optimizing their AI promise, there AI basically goes. I do think that there is an interesting change in the market with GN AI that is basically giving more value to unstructured data when previously machine learning and so one brought more value, I think, to the semi structured and structured data. I think the patterns there are a little bit different. We are going to support our customers in both of these journeys. I think the GenAI just naturally from OpenAI to Google Vertex, AI, et cetera, there is a lot of the GenAI is down in -- that is done cloud first. As I said, I think our goal is basically to support the customers wherever they are. I do want to call out -- I mean, we did demonstrate as part of Google Next, together with the bunch of announcement that we will have made. You could have seen basically one storage partner NetApp that actually have already done the full integration to Vertiex AI that actually supporting the customers and how to augment the LLMs or the data models with proprietary data in a secured way, how to bridge on-prem and cloud data. I think this is NetApp. If you're here in the event, you'll be able to see similar demos. I think one on main stage later today, and I think to others through the sessions of how tightly we're integrated into the GCPAI, how tightly we're integrated into AWS, both Sagemaker as well as the Gen AI technology and the same for Microsoft. You'll see us doing that across the board. We're doing it also fabulously on premises as well.
Kris Newton
executiveAll right. Tim.
Timothy Long
analystThank you. Two, if I could, the first one might be a quick one. One, do you think there's going to be as things evolve on the hyperscale or public cloud, any hardware play for NetApp at all? Or is this going to predominantly be software, and then second on the software side, could you talk a little bit about talent and resources and competing with other high-profile tech companies because I think with some of the acquisitions, maybe there had been some departures. So if you could just talk more broadly about how you're building kind of the internal engine here and be able to keep fueling it with software talent.
Pete Lilley
executiveYou want to do Part 1, and I'll do part 2. No, no. Maybe we escape. What was -- could you repeat the first question again?
Timothy Long
analystIs there any hardware play that you're going to pulling on to that customer?
Ronen Schwartz
executiveSo I'll start with the second one. So definitely, there is, there are specific workloads that will be best supported by a single tenant solution. They're a customer that, that's what they want. How does the customer consume it from a subscription and so on. I think there is a lot of flexibility there. So I do think there is hardware opportunities -- there is hardware opportunities as well. I think in some places, you will get full visibility because it will be basically public in other places, you're just behind the service that is basically running, and you remain anonymous from that perspective. So I definitely see as larger workloads are moving is -- very demanding workloads are moving. In some places, single tenant will make a lot of sense.
Pete Lilley
executiveOn your second question, and thank you. It's a really good question. The -- One of the value, and I'll talk from an open source perspective, enterprise open source is one of the interesting value propositions that Instaclustr brings to customers is that actually finding resources to run these types of technologies at scale with deep open-source knowledge is actually really, really difficult. It's highly competitive. There aren't -- there isn't a sufficient level of expertise out there for all of the industry to consume the available talent pool. And so as a business, it's actually really, really critical to have your own internal programs to be able to develop the engineering talent that you need to have to continue to sustain the capability and the competitive advantage that you've got. And we realized that from day 1 when we founded the company that this is a story long before for NetApp is that would be a constant challenge. And yes, we had to build a robust program to create and train, raise and sustain exceptional open source software engineers, both from a DevOps perspective and a development perspective, and we continue to do that today.
Kris Newton
executiveAnd then just to add, Tim, I think you were asking about NetApp internally, how do we attract and retain key engineering talent? I think, not to speak for Ron, but I will. The -- one of the key advantages we have is ONTAP, right? We are the only company with a single primary storage operating system. And that enables our R&D to leverage really broadly, right? So we get a lot of leverage. And maybe you want to actually add some color to that.
Ronen Schwartz
executiveYes. So I think when you look at it, and I think the first part, which you're absolutely right, is, we are basically building on the foundation of ONTAP with a lot of talent and skill set that we have and we have built through the years and basically optimizing that into the 3 clouds. So we're building on a very, very strong foundation, unlike you build some new storage offering from scratch, right? We're also leveraging its scale and especially in storage, it's really, really important, the testing framework, the scale framework, the resiliency and all of that, we're leveraging it at scale. I think for the cloud specific talent that we have, I think like any other company, we are based on people, and that's the most critical asset that we have. I sometimes tell my team, if you want a front seat into the cloud journey, into the AI journey, we are actually that front seat, right? Like you see 3 cloud vendors, firsthand is the 1P working with them, and you get to see a lot of innovation as it comes to the market, even ahead of the time that it comes through the market through this tight partnerships. So I think it's a very, very exciting place to be in general and definitely for the developers.
Kris Newton
executiveOkay. A question in the back.
Frederick Gooding
analystFrederick Gooding with William Blair. Just wondering if you could spend a little bit on the go-to-market motion. You guys talked about a lot between on-prem and cloud. Just wondering more about how you're telling sales reps to think about that? And more specifically, also, I believe Jeff mentioned now, you made it in terms of your relationship with partners and you guys are making it easy for them to make money. Wondering if you could provide a little bit more color on that.
Kris Newton
executiveSo probably not the right team to talk about the VAR partner program that we just launched, but certainly talking about how we go-to-market with our cloud partners is a great one. And I can follow up with you on the other one.
Ronen Schwartz
executiveYes. So I think what we have, I would call, like aligned, especially since the beginning of the year, we aligned our specialist cloud sellers, those that are focused, and we have teams that are focused separately on AWS, on Azure and on GCP. We basically made them aligned to the structure to the GTM structure of the hyperscalers themselves, with the goal of basically the group behind them to create the design wins per workload and then for the sales team to basically focus on enabling the hyperscaler sellers, but even more important, enabling the hyperscalers workload specialists. Some places, they're called black belts. In other places, they are called Workload heroes. Every hyperscaler has a little bit of a different terminology, but we're basically aligning ourselves with them so that we are empowering them in parallel to basically empowering the end customer. This is actually giving you a very, very good leverage, right? If you are a hyperscaler seller, you have about, I don't know, 200, 300 things to potentially sell. We are basically helping them identify the best solution for the customer for the different workloads. And that's kind of our focus. We do it systematically, meaning that there is design wins. There is published calculators and so on and then basically helping the customers and the hyperscaler sellers and basically proving the value, leveraging these tools. So that's basically is the main motion. There is actually a motion of the hybrid customers I think Jeff was just describing it towards the end, which is hybrid customers that are using the cloud for resiliencies, using the cloud to augment their on-prem. I think this is, a net up supports that through the direct sellers that work with the customers and basically through the regular presales organization.
Kris Newton
executiveDavid.
David Vogt
analystGreat. I just want to go back to the comment you made about working with your customers that are designing or developing applications either on-prem and then moving to a public cloud or innovating in the public cloud, moving back, and it's not your kind of position to kind of tell them how to run their business. But can you talk to how you bring CloudOps to that conversation to help them manage potentially incrementally higher cost or complexities or technical challenges that they may face going back and forth in either direction? And should that ultimately be sort of an incremental service that most customers take as you're trying to optimize and solve for potentially a complex solution?
Ronen Schwartz
executiveDo you want me to start or you'll start?
Unknown Executive
executive[indiscernible]
Ronen Schwartz
executiveYes. I'll start a little bit, and then we will continue. I think that you said it already and especially in the last 6 to 9 months, cost is an important thing for each and every customer, right? So as we are bringing -- I mentioned just the TCO calculators and all of that, right? So basically, part of actually giving the customer the right recommendation for workload does include the technology-best practices, but it does include the total cost of ownership recommendation. And this is actually where the CloudOps portfolio is coming to play, right? And it comes to play in multiple levels. It comes to play in how much is that compute heavy workload? Can we help you with compute optimization? Is this a database workload? Can we help you with full service of the database, delivering the database as a service to you as a customer? Can we help you with INSIGHT that help you find the bottlenecks across your entire environment so that the workload is optimized? So I think the work -- if you go from the workload, then storage is a critical component, but the entire optimization where our CloudOps is focused on is the natural next step.
Pete Lilley
executiveIt is, it is. And we're able to bring to bear the complex team of technical account managers, the sales and account management teams and the engineers, the customer success engineers to get engaged with the customer that's looking to deploy in multiple contexts and look for and position the right kind of solutions at the right time that really bring the benefit to the customer at whatever stage of the cloud journey they're in, whether it's going one way, going the other or going both ways at the same time. And then talking about my part of the business, which is the Instaclustr business around enterprise open source. The experience that we offer to the customer is really an as-a-service experience, both on-prem and in the cloud. So it's natively the same, and we'll get more of the same as we continue developing those capabilities. And so really, it does come -- the customer has all the maximum flexibility, but they just need the right -- access to the right tools and capabilities at the right time to help them make those TCO-based decisions.
Ronen Schwartz
executiveI mean, I think...
Kris Newton
executiveBilly, can you run the mic back to David?
Ronen Schwartz
executiveJust to finish one last point on this. Customers that only do migration as it is to the cloud, they get very limited benefit. The idea is that you migrate and optimize or optimize and then migrate. And this is where -- it's a very natural fit, and we are able to guide the customers on that journey.
David Vogt
analystThat was going to be my follow-up. So I know it's not your purview in terms of helping them design or innovate their applications. But when you brought in a discussion from the CloudOps side, is it as the innovation is happening? Or is it a customer says to you, hey, we've got this great application. We're working on this workload. Do you think we should develop it in the cloud? Do we develop it on-prem? Or is it more of a secondary consideration at some point in the journey effectively from a customer's perspective?
Pete Lilley
executiveSo we see customers, I think, at all stages. So it can be, we're doing something new, help us understand what the deployment challenges might be. They may have a strategy in mind. So I'm thinking about a customer that we're working with at the moment that is looking to make a move from a hyperscaler-deployed environment back to an in-house one. And they're giving all of that consideration around TCO. And so there's an engaged process in that and having a discussion with the customer about all of the benefits of doing so and what that cost will be and how that falls out and what the opportunities are to optimize. And my experience working with our customers has been that, as Ronen was saying, optimization doesn't necessarily happen out of the box either. It can often be a peak followed by some optimization, followed by another peak, followed by some future optimization as features and capabilities evolve. And -- but the whole goal of the trend over time is towards optimization.
Ronen Schwartz
executiveAnd I think that workload deployment in the cloud is not a onetime opportunity. Even if you arrived in a late stage of the current workload, the next one is just around the corner, right? So you can arrive -- if you show and explain the value, you'll be early in the next corner.
Pete Lilley
executiveExactly. I mean the other types of customers that we'd experienced from the plan and doing a project through to, my cluster is on fire, please help us now because it's a critical application, is another example of a customer where you're almost in rescue-type optimization to get that customer stable and then you bring them into the optimization discussion off the back of that.
Kris Newton
executiveAll right. Sydney?
Sidney Ho
analystSydney Ho with Deutsche Bank. Well, this is -- I'm going to toeing the line about financials. But the last earnings call, you did talk about the shift towards first-party storage services versus subscription. Is that simply the cyclical nature of the subscription business going up and down? Or is there a more strategic move that -- towards first-party storage, whether it's from NetApp or the customer perspective?
Kris Newton
executiveSo I'll clarify our statements and then hand it over to Ronen. And basically, we said, we believe our emphasis and our biggest opportunity is around those first-party storage services. We see that as an absolute unique differentiator for the company, a massive opportunity, and that's where we're really putting the wood behind the arrow. Ronen?
Ronen Schwartz
executiveYes. I'll second what you said. I think if you look into our general -- into any customer at any stage, whether they were or were not NetApp customers, very high percentage of them have an existing relatively large commitment to the hyperscalers. Being one peer or a first-party offering means that you do not need -- there is no need for a new contract. There is no need for a new engagement. There is a need for the workload or the team that works on the workload to make the right choices when it comes to the infrastructure and this workload. It's a massive advantage. This advantage translates from a financial perspective to consumption because they don't need to sign a new agreement. They don't need to have a new commitment. They just need to start using this environment, and that usage is translating into consumption, and that consumption is what you see eventually in the financial report. I think what we're saying is that now that we have 3 hyperscalers with agreements like that and so on, we'll see the consumption really translating that into revenues and so on.
Kris Newton
executiveAll right. Well, thanks, guys. I really appreciate your time. Thanks, everyone, for your great questions. I'll set you free to go talk to customers.
Ronen Schwartz
executiveYes.
Pete Lilley
executiveThank you.
Ronen Schwartz
executiveThanks, everybody.
Jeff Baxter
executiveBye.
Kris Newton
executiveAll right. Well, now I think is the part of the event that you guys have all been waiting for some actual real customers that you can hear from and what they're doing and what their big challenges are. So with that, I'd like to invite Anthony from OpenText and Phil from Lawrence Livermore National Labs to come on up stage. And I did that from memory so I greatly apologize. It's been a long day already. Hey, thank you so much. Hey, Phil, thank you so much. All right. Why don't you guys have a seat?
Unknown Attendee
attendeeThank you.
Kris Newton
executiveSo we're going to hopefully get most of our questions from the audience. But I'm going to kick it off by just asking each of you to introduce yourselves, where you're from and kind of what your IT challenges and environment look like. So that might take a while, but it will give them some time to queue up some questions.
Anthony Lloyd
attendeeSounds good. I'm Anthony Lloyd, I'm VP of Technology Services at OpenText. I manage all of the infrastructure and operations for corporate IT. That covers everything from data centers, cloud, network, telecom, storage and compute, end-user services, site support. Gosh. And there's more, the service desk, the operations center and pretty much anything that touches an application or an end user. So I'm responsible for corporate IT. So we have a line of demarcation between corporate IT and the commercial side of the business just because we protect all of the back-end systems, the HR systems, financial systems, things of that nature, the commercial side of the house really handles all of the customer-facing applications that we sell for revenue.
Kris Newton
executiveAll right. Great. Phil, a little bit about you?
Philip Adams
attendeeI'm Philip Adams. I'm CTO for the National Ignition Facility at Lawrence Livermore Lab. I'm responsible for all of the infrastructure, everything from the underpinnings that runs the control system to how we analyze and process data to being able to make sure that we have a 30-year scientific archive that is there available for our researchers and our visiting scientists. It's quite a bit of a task and challenge to be able to manage something that broad, that vast for requirement that is always changing.
Kris Newton
executiveAll right. Well, and you guys are also doing some really cutting-edge innovation and technology. So that's got to be a pretty data-intensive environment. How do you think about setting up your IT environment to deal with the massive quantities of data that you must face?
Philip Adams
attendeeWe tried very hard to make sure that we looked at ourselves as not as a unique entity in the environment. It's very easy, especially for a national lab to say, okay, we're going to go off. We're so different and varied in our needs that we're going to go build something unique. And what we ended up doing is saying, look, we've got the same LEGO blocks that are available to almost everybody else. Let's take that innovation that has been done in the industry and assemble it in a unique way to be able to do low-latency operations for a control system that has a way of being able to provide life cycle management of data over time and pin that to our databases. And being able to leverage technology as it is, make sure that my team can spend more time helping the scientists rather than trying to uniquely innovate things that industry has already figured out how to do.
Kris Newton
executiveAll right. Well, and Anthony, when we were talking last night, you were telling me about the massive M&A pipeline that you have to deal with and integrating all these different companies. Why don't you say a few words about some of those challenges?
Anthony Lloyd
attendeeCertainly. So at OpenText, we grow by acquisition. And because we grow by acquisition, we have the opportunity, and I'll use that term, of trying to figure out what the best solution is to integrate things that we may not always know about. We go through a due diligence exercise, but you don't always get the full picture until you get under the covers. So part of this is having flexibility not only to be able to integrate different technologies, different solutions from different sources from around the globe and be able to do that in a seamless manner that allows us to do it in a short period of time in a very secure manner and not have to recreate the wheel every time we do it. NetApp gives us a lot of those capabilities because we operate in all the hyperscalers. We have the ability to acquire and integrate anywhere in the world. And one of the beauties that we have is no matter what that environment is, we can have a solution from NetApp that allows us to get that done successfully and quickly.
Kris Newton
executiveAll right. And Phil, how do you use NetApp?
Philip Adams
attendeeWe use a lot of NetApp technologies in our environment. We leverage FlexPod and AFF in order to get low-latency compute in our environment and low-latency access to data. We've leveraged FabricPool and StorageGRID behind our Oracle databases to be able to give a transparent life cycle, data life cycle management on that data set. We leverage stat manager and SnapVault in order to be able to do a comprehensive backup environment. So pretty much listed quite a bit of NetApp's portfolio of applications in the suite.
Kris Newton
executiveDefinitely. And I see you nodding along. So it sounds like you're also using a pretty broad swath of our technologies.
Anthony Lloyd
attendeeBasically the same technology then add a few more. So we really rely a lot on ONTAP, Google Cloud Volumes. We use a lot of that technology because it allows us to quickly integrate different solutions and not have to go out of the box to figure out if we have to have a different way of doing things every time we encounter a different acquisition model.
Kris Newton
executiveI'm loving because I'm seeing you nod. So definitely, you guys are using so much of NetApp technology, you're forgetting the different names of the products. That's kind of exciting to me. All right. Well, let me turn to our audience and see if there are any questions. If you guys have questions about all these guys are utilizing technology, the challenges they face, it's your chance to ask real customers, real things, Steve?
Steven Fox
analystSo one of the hardest things to figure out is...
Kris Newton
executiveSay who you are for the webcast.
Steven Fox
analystSteve Fox with Fox Advisors. So one of the hardest things to figure out as an outsider is how you become more efficient with storage. It's generally thought to be a consumable, but it seems like every cycle, you're able to consume more with less. So can you talk about maybe how you use NetApp to do that? And what that means for your infrastructure purchases now versus maybe 3 years ago?
Anthony Lloyd
attendeeCertainly. Well, what we've been doing is primarily, if it's in the cloud, obviously, we're using ONTAP or cloud volume. But if it's on-prem, we have various solutions depending on if it's a filer, if it's an A700, depending upon the performance and everything else associated with it. What we're doing now is really trying to move to more of a consumption-based model so that we don't have to make those CapEx investments. So we're really looking at keystone and looking at how we can use that as capacity on demand, whether we use it on-prem or whether we use it in the cloud that allows us to quickly deploy what we need, not just buying additional capacity, which you end up doing when you deploy on-prem, but you buy what you need and then you can quickly spin up additional capacity or downsize it as you need to, based on your needs. That gives us a great deal of flexibility, and it really helps us to manage our financials much more efficiently.
Kris Newton
executivePhil, anything?
Philip Adams
attendeeYes, I'd say that the first order -- the National Ignition Facility is a research project where we're trying to study the phenomena of high-energy density science. So we capture all the data. We store all the data for 30 years because of just how hard it was to get the data in the first place. And so in a couple of ways that we've tried to be -- I think some of the -- what you were asking about is how are we thinking about reducing costs and whatnot. One was the life cycle management that we did on the data to reduce the total cost of ownership of storing that. Once we get a better understanding of the types of data that we need to and fuel our machine learning algorithms to be able to understand exactly the types of data that you really want to store, we can get a little bit more efficient in terms of being able to do localized processing nearest to the diagnostic end points, maybe then have that be a little bit more intelligent at that point, and only feed the data up that we really want to store long term. But right now, when we're in a cycle right now where everything is new, everything is amazing, you don't really know where the breakthroughs are going to be, you got to keep it all right now. And I think as time goes on, we're going to be a lot more efficient with the way how we do analysis and data. But yes, for the time being, it's all about how to reduce the cost to maximize taxpayer money.
Kris Newton
executiveAnd are you guys using the full suite of NetApp efficiency tools so that you're effectively storing more data than you have space for?
Philip Adams
attendeeYes.
Kris Newton
executiveAll right. Tim?
Timothy Long
analystAnthony, if I could just follow up. You talked about the move to kind of more consumption-based as a service. Is that unique to storage for you? Or are you looking across some of the other silos of infrastructure? And if anything that's different when you look at storage compared to the others? And then maybe for both. Could you talk about kind of when you look at your whole storage environment, is it all NetApp? Do you have others -- other competitors of NetApp? You don't have to name who they are, but maybe if you can just talk a little bit about how you choose a certain vendor for a certain application or use case, that would be great.
Anthony Lloyd
attendeeSo to answer your first question, yes, we are looking to move to a consumption model across all of the infrastructure. We've already started that process with the compute platforms, and it's worked out well. Now we're starting to go down that path with the storage platforms. One of the challenges, of course, we face, anytime you change from a CapEx to an OpEx conversation is what's the cost construct, and we have to make sure that it makes sense financially in order to do that. Now the price points are becoming very competitive. So because of that, we can start to exercise in that manner. To answer your second question, so we grow by acquisition. So we may get one of everything depending upon what the acquisition is. But at the end of the day, NetApp is our standard. And so we move from whatever that alternative storage device may be, we move to NetApp over time as we integrate.
Kris Newton
executiveI assume you have a lot of stuff in your environment.
Philip Adams
attendeeWell, we really looked very long and hard at our requirements that we had. Like I said, there's a lot of varied requirements from a control system to a 30-year archive. And the needs of the storage device really change in terms of subsecond response to, okay, how do I store this big chunk petabytes of data for long term. So in that case, once we started putting everything down on the list, we said, okay, how is it going to be available? How is it going to be reliable? How is it going to be manageable? And more importantly, well, how do you back it up? If something happens to the data, like ransomware issue, god forbid, how do you deal with that? And so once we looked at all of our requirements and we analyze them, we went through a pretty long path, a pretty long decision path, and we chose NetApp. And then once we did, it was very easy for us to go, okay, let's keep implementing the technologies that make sense for us. And they built on top of each other to give us a very comprehensive method for being able to handle our data.
Kris Newton
executiveQuestion in the back.
Frederick Gooding
analystI'm Frederick Gooding with William Blair. Just curious. So we talked about AI earlier in this session. So just wondering, a, are you guys looking to more implement AI capabilities like within your storage environments? And b, do you see that as like a whole another budget in your guys' mind for like IT infrastructure? Or is that a part of like your existing budget just for storage in general?
Anthony Lloyd
attendeeSo we are looking to implement AI where it makes sense for us to do it. Obviously, we have the concerns that everybody else has. AI has tremendous capability, but you also have to weigh the security concerns as well as ensuring that you have the ability to separate your environment in the event that you're using a capacity-based solution or you're operating in a shared environment such as Office 365 or Microsoft has implemented AI in their solution. So one of the first questions I asked is, okay, how are you making sure that if somebody's tenant becomes compromised, you're protecting [ game ]? And so those things you have to really focus on and ensure that you've got that validation. So yes, we do want to take advantage of it. We are putting it into our own products. But it's also the understanding and awareness of you don't want to let the genie out the bottle until you know what the bottle can do. You can get good things, but good things can turn bad very quickly if you don't have the right security, you don't have the right ethical controls and you don't have the right governance model around it.
Philip Adams
attendeeWe live in this time where you always are wondering if you're getting the right news, the right information. There's big buzz around fake news. And AI is certainly victim to that, right? The data that comes in, how you train your models and the decisions it's going to make out of that is then really key. You saw with the SolarWinds exploit, for example, that was a way of poisoning the well, and it impacted a lot of companies. And so I see AI as going to have a lot more positive benefits than negative ones, but there are things that governance is going to have to be key in terms of how we address those things, making sure that we have a very tight handle on how we're feeding that AI tool and then the decisions that are being made. And is there a check for the process that's making the ultimate call. If you just automatically go with it and there's no countercheck, that may be problematic. Livermore Labs, we've been experimenting with AI for quite some time. In our particular environment, I think we're still at the machine learning phase, again, because of where we are in our phase right now, trying to train the models and making sure that things are right. And as I say, some models are useful. So it's an iterative process until you get to the point of something that is going to be interesting in our environment.
Kris Newton
executiveWell, I think that iterative modeling part of AI is really interesting because I think so many people just want to think, well, you train the model and done, right? But I would imagine you're having to constantly fine-tune your pretrained models with new information as it comes in. How do you think about keeping things current and moving them along?
Philip Adams
attendeeI'll give you an example. I mean, there are 2 areas in our program that we spend a lot of time in trying to get very deep, and one is optics inspection because we're looking for defects in our optics. As you put fluence through glass, you can get these little inclusions. And after a while, we have this optical loop process that recycles the optics. So it's always a question of, well, when do you land the plane? Or in the case of if, when you bring it down for maintenance to pull those optics out and refurbish them. That means less time for doing experiments, less time for science. So we want to make sure that we are very smart for when we do that type of event. The other issue that we spend time looking on is the small little BBs that we use for filling with hydrogen for actually being our main target. And we're pushing the edge of manufacturing as we know it. So they're always the pits and little inclusions that we need to do to make sure we machine what's possibly the most smooth surface that we know on the planet. And those things, we're using machine learning to be able to find out, is that a defect or is that a piece of dust or something that we need to deal with. And so those algorithms that we have to actually do detection is where we're spending a lot of time right now. Eventually, those things now are saying, okay, is a defect, is not a defect, are going to be smarter as our scientists get more involved with it to be able to make sure that it is making more right decisions than wrong decisions.
Kris Newton
executiveIs it a hotdog? Is it not a hotdog?
Philip Adams
attendeeRight.
Kris Newton
executiveAll right. Meta in the back.
Meta Marshall
analystMaybe a question for Anthony. It sounds like you guys have a pretty standard playbook for kind of bringing the company in and maybe starting with kind of moving to Keystone and figuring things out from there. I guess just wondering how has that playbook changed over time in terms of -- I'm sure the economics of just the scale that you've gotten has kind of changed some of the weighting. So just wondering, has it been more towards subscription? Has it been to kind of optimize on-premise? Just how has that playbook kind of changed over time?
Anthony Lloyd
attendeeSo initially, we didn't have the technology available to really consider off-prem. And so we invested heavily in on-prem solutions. As the ability came along for us to get things in the cloud, NetApp brought those capabilities along, we started to move to those models much more expeditiously for a couple of reasons. Number one, enabled us to spin up that capacity much more quickly. But the other thing was we were able to get what we needed versus having to oversubscribe. And that was extremely beneficial to us. Now as we have the on-demand capacities available from solutions like Keystone, it gives us even greater flexibility because we grow by acquisition. We may close a location, we may close data centers, we may do all of these things. I cannot be reliant upon having something in a site that may go away at some point in time. So having moving to -- and moving everything, not just our storage, but we're moving all components of our infrastructure where it makes sense into the cloud. So we've moved to an SD-WAN solution that gets us off-prem. We're not reliant upon those things. So many other components of our environment are in the cloud when it's financially and functionality is feasible and worthwhile. But if it doesn't fall into those categories, then we remain with its on-prem and with a limited amount of footprint because we know the likelihood of those locations being impacted is very low.
Kris Newton
executiveAll right. I saw some more hands. Sydney?
Sidney Ho
analystSydney Ho with Deutsche Bank. I want to follow up with the questions on the AI question earlier. One of the speakers earlier talked about when you build these AI infrastructure, you buy the GPU first and then the next thing you buy is storage. Just from your experience, it sounds like there is a lag between them when you're talking about the iterations of evaluating the need. From your experience, what does that lead time kind of be like? And is it because the consumption model that you guys are going after, does that mitigate the need for buying storage in a certain period of time?
Anthony Lloyd
attendeeSo there's pros and cons to everything. I would say that one of the biggest challenges we face is that not only do we want to make sure that the technology has the right capabilities, particularly from an AI perspective for me and my environment is a little bit different than yours. But for me, it's how do I have the ability to get automation, self-healing, all of those things that reduce any capabilities, any possibilities of having downtime, us having to have manual intervention to remediate anything that may occur. So moving to that on-demand solution, you don't have to worry about doing upgrades. We don't have to worry about maintaining it. We don't have to worry about that thing. But that's on our partner. So from that perspective, depending upon their adoption and integration of AI into their environment, so those things may come faster, they may come slower. Now if you're building it yourself and you're deploying it in your own environment like Phil is, that's a little different. In my world, I ought not to do that. I'm a pretty much a standard infrastructure and operations person that I got to be able to scale and get performance and reliability as cost effectively and efficiently as possible. In his world, he's doing a lot of very custom things. So his challenge is much more difficult than mine.
Kris Newton
executiveAll right. Phil, so let's hear about that difficult challenge.
Philip Adams
attendeeWell, if I understood your question, I mean, I think the -- it's a little cart before the horse because for me, it's all about the data first. You start collecting data on things that you find interesting that you've instrumented in your environment. And then you start having questions in terms of okay, what do I want to learn out of that? What deeper meaning is in there? And that's where you need more compute, you start doing things like data wrangling and figuring out how you're willing to make sense of this and you start organizing that data and have everything from data provenance and systems that you're going to be able to do to organize that and get deeper analytics from it. And then you find out, wow, I don't have enough compute to be able to answer that question. And you start limiting yourself in terms of, well, I can answer these types of questions but not these. I may not be able to forecast fully for where I want to be. And if you're lucky, you can get more hardware, more equipment and further on and answer those things all the way up until you go, man, I really could use a GPU. And so I don't see going to that path of wanting GPUs until you've begun the beginning of that. As a data scientist looking through everything saying, okay, I'm at that point now where I can't build those neural models until I have enough course to really chew through this. And it doesn't allow you to escape the hard work. The hard work is the data wrangling, the cleaning of the data, organizing of the data. All that stuff is time consuming.
Kris Newton
executiveYes, David, down here in the front.
David Vogt
analystSorry. So maybe for Phil. So I would assume, given your status as a national laboratory, nothing that you do is in a public cloud. It's all self-contained within the laboratory from an on-prem effective solution. So does that change your thought process? You mentioned at some point down the road, you need a GPU. Does that change your thought process in terms of what your ultimate infrastructure looks like down the road? Is it definitively you have to go down sort of an NVIDIA GPU type solution? Or is there other Ethernet-based solutions like Slingshot that are more than adequate to kind of meet the needs that you have? And so just curious about how you're thinking about that.
Anthony Lloyd
attendeeThat's a very good question.
Philip Adams
attendeeLet me think about that. So I'll say we have available to us GovCloud. So anything that is a FedRAMP cloud we can use where we have an ATO to be able to use one right now, and we have leveraged it for certain things. Certainly, we have outside vendors that we have as trusted partners that do things for creating diagnostics for us to recalibrating things and sometimes they send data back to us. And so we leverage AWS and S3 so that they can upload data into that, and we download from that, for example. So there is some footprint that the National Ignition Facility has on cloud. The greater lab, they have been using GovCloud quite a bit and pushing a lot of other things out to the institution, but I personally can't speak to that. We have, from the NIF, had some requirements, for example, where we did need some GPU capability. And there was a certain set of work that we could not farm over to supercomputing because they're too busy. The pattern is full sorry, and we said, okay, let's see if we can spin up some stuff on AWS, get it going and answer this question. And I think it's very powerful for being able to meet our gaps between the time to order, the time to deliver, the time to implement in our data center versus, okay, team, we've got some time to rent somewhere else and be able to do that. So those are powerful. But the other things that we look at in our environment since we have an on-prem building is some of the safety and failure modes and effects analysis. So we want to make sure -- I mean, there will always be an on-prem presence because you want safety interlock systems and those kinds of things to be locally controlled, and those are good things. So we are very careful about where we put things, how we compartmentalize things. I think some time back in the past, we consolidated until it hurt. And then you found out, well, we couldn't take certain parts of our infrastructure down for maintenance and patching and those kinds of things. So cloud fits into our strategy in a way of saying, well, how do we best leverage this in a way that is going to make sense? I think you and I were talking about some of this yesterday that some of the challenges are wanting to lift and shift a legacy application and just stick it out in the cloud doesn't make fiscal sense. You really have to collapse that whole thing and make a truly cloud-native application. So there are things that we're still working through. I wouldn't say we've got all the answers on it, but we are dabbling in it.
Kris Newton
executiveAll right. Mehdi?
Mehdi Hosseini
analystJust one quick follow-up clarification. You said the consumption model is helping you with OpEx versus CapEx and also helps with TCO. Can you clarify to me, are you talking about kind of apple-to-apple, like buying NetApp in the past, it was transactional; now, it's consumption? Or are you comparing NetApp consumption model to just renting a storage in the cloud?
Anthony Lloyd
attendeeNo, I'm talking about comparing apples-to-apples. So if I was going to go and let's say I'm buying another on-prem flash storage solution from NetApp and I'm going to get that same type of solution in a consumption model from Keystone, what we have been looking at previously running the numbers is what's our cost per gigabyte. That cost, at one point in time, was not competitive. That cost now has become very competitive, and it has allowed us to have the flexibility to make this decision.
Mehdi Hosseini
analystOkay. And how about the depreciation schedule? Are you now able to like assume a 10-year rise especially since it's OpEx, then you don't even have to...
Anthony Lloyd
attendeeWe don't have to deal with that. But there's other benefits that we also gain, we get carbon credits and we don't have to worry about disposing of the asset at the end of its usable life, which we end up paying to do. That goes away. So we reduce our carbon footprint, which goes toward our getting to a 0 emissions model by 2035. So all of these things come into play as part of these decisions. They give you benefits by moving away from this CapEx investment into an OpEx.
Mehdi Hosseini
analystRight. And just 2 quick follow-up. Does consumption model -- I'm sure it includes services or any kind of upgrade, right? And that makes a flash more durable compared to in the past. Like 10 years ago, we didn't know if the flash would be good. After 4 or 5 years, now it's -- there is a vendor that guarantees it in terms of the consumption model and services, right?
Anthony Lloyd
attendeeYes. That's correct. And it takes the workload off of your staff from an operational perspective. You don't have to worry about upgrades. You don't have to worry about patching. You don't have to do any of those things. If there is any type of an issue, our partner takes care of it.
Mehdi Hosseini
analystAnd then one last one. In terms of the back of COLD storage, how does the consumption model impacting the cost structure associated with COLD storage or for backup?
Anthony Lloyd
attendeeIt really doesn't, unless you go to a different solution. For us, at the end of the day, our backup costs are our backup costs, whether we're backing up our storage that's on-prem or whether we're backing up our storage that's sitting somewhere else. It's still -- that cost is a set cost. So at the end of the day, it doesn't really impact us from a backup perspective. Now if we need to do something different to do that, obviously, then there's a cost impact. But we are able to utilize our standard products and not have to have a deviation, which is another one of the advantages of using a constant solution across a vendor because you have that consistency across the tools.
Kris Newton
executiveThank you. Questions. All right. Down the front.
Unknown Analyst
analystSo Anthony, I know you mentioned earlier your business model -- or OpenText's business model is one of frequent acquisition. What have you learned in terms of how much of your infrastructure, over time, becomes more consumptive based versus what is stranded capital in terms of hey, we can't shut this down, it doesn't make any sense either from a flexibility or a cost perspective? Is there kind of a good general rule of thumb in terms of, for every dollar of IT spend, we try to move $0.75 of it to some sort of consumptive solution versus stranded capital that's more fixed on-prem or however you want to define it?
Anthony Lloyd
attendeeSo I can't say that we've gotten to that level of granularity yet, but we -- I can say this is, as the technology has continued to become better, our goal has been to continue to move towards this consumption-based model because of the other things that I was just talking about. It reduces the workload on my operational staff. It reduces the need for us to have to be involved in maintenance and patching and upgrades, which takes a great deal of time. And in addition to the time factor, there's a cost factor associated to it because I don't have resources doing other work because they're focused on these activities. But over time, as the technology continues to improve and the price per gigabyte gets lower, it will continue to reinforce that value proposition as well as the carbon footprint benefits that we gain.
Kris Newton
executiveScanning for questions in the back.
Jacob Wilhelm
analystJake Wilhelm with Wells Fargo. Could you talk a little bit about how you see the move towards continued disaggregation in the data center with technologies like CXL affecting your storage and memory architectures over the next several years?
Anthony Lloyd
attendeeI think a lot of that really depends upon the use cases. How do I say this? In the world that I operate in, we have a pretty well predefined set of parameters around the performance characteristics of our applications, our databases. Because we're primarily talking about HR and financial applications, those really back-end systems that really run the business, so those things are a little bit different than Phil's world, where he's the scientist that's doing all of these out-of-the-box things that are one-offs and they're trying to figure it out as they go along. My world is a lot more predefined. So I would say the impact to me is a lot different than maybe for other companies that have different use cases. I don't really have a lot of exotic applications and things like that, that we're supporting. So it's a little bit different for me.
Philip Adams
attendeeWell, I'll say that we've tried really hard to make a lot of our environment predefined, which is why we've leveraged [ LexSpot ]. And we've got stove pipes in certain environments. So where things may seem disaggregated, what we have is pools of aggregation instead of one big aggregated pool. And as I mentioned before, that gave us some benefits for being able to take down different environments, being able to patch, being able to manage the unique workloads so that we're a little bit more fiscally responsible when it comes down to expanding our infrastructure to know, okay, this environment here needs more compute, this environment over here needs more RAM. Especially with our databases and some of the analytics, they're asking for a lot more RAM, as we're loading things more in memory and doing a lot more in memory compute. So those are -- like I said, we're trying very hard to not be this mad science, unique little beast out here. Again, we're using the same LEGO blocks that everybody else is, maybe a unique application for how we've assembled it, but...
Anthony Lloyd
attendeeWe all have the same problems.
Philip Adams
attendeeYes.
Kris Newton
executiveWell, actually, I was going to -- well, Mehdi's got a question. Yes?
Mehdi Hosseini
analystSorry, just -- this is for Phil. Actually, nonstorage. Phil, as you look into the future, how do you see GPUs and ASICs path crossing? Do you see a day where there will be less of a GPU and more of an ASIC solution for AI application?
Philip Adams
attendeeI hope there's both. Yes, I'm looking forward to a time when there's more code on chips so that everything from where the -- I live in a world where there's a lot of industrial Internet of Things. So I'd love to have the data as it comes out of those things to be able to be bagged and tagged and labeled at the central point. And as it's flown through my environment to be able to get a complete manifest of where it's been, what's accessed it because this is where -- as I mentioned, from an AI perspective, you need to know the provenance for where the data is flowing. You need to know if somebody poisoned that well for that information, if you're going to hope that this AI brain is going to make a good decision for you.
Mehdi Hosseini
analystIs that a wish list? Is that actually a realistic target on the horizon?
Philip Adams
attendeeWell, I do see that we're -- some things that are happening now and even some releases, I think that you guys are making is...
Kris Newton
executiveThat might come later this week.
Philip Adams
attendeeYes. You might see some things that may be able to do localized or on-prem processing.
Kris Newton
executiveAll right. Irvin?
Jyhhaw Liu
analystIrvin with Evercore ISI. So Anthony, you talked about several of the advantages of spinning up storage in Keystone such as OpEx versus CapEx and the consumption -- the flexible consumption model. But is there a connectivity or low-latency advantage from being in a colo data center or peering that you get from peering that's worth mentioning as well?
Anthony Lloyd
attendeeSo for us, we basically provide all of our storage where our compute is. So if we're using compute in the cloud, let's say, at GCP, our storage will be at GCP. If we're using an on-prem on one of our colos or in one of our data centers, it's going to be there. When you start trying to connect things from on-prem to the cloud is when you get into a major trouble with latency and application performance and cost because every time you take data out, dollars go up, right? So we don't do that. So it's really important that you ensure that you don't start going down those paths where, first of all, your applications are going to be severely impacted. But then every time you every time things get chatty, it's going to cost you a lot of money.
Kris Newton
executiveAll right. Questions? All right. Well, we're getting close to the end of the show. So I'll ask kind of one question to wrap it up. It will probably take the full time. You guys are in really different industries. It sounds like you're both aiming for a more off-the-shelf approach to your technologies to make it a little bit easier for you. I was going to ask what the challenges you face are, but let's make it a bit of a positive. And what are the opportunities that you see ahead of you from your -- for your IT environments?
Anthony Lloyd
attendeeThere are so many. The ability to deploy faster, to have greater reliability, to have self-healing, to minimize the need for having more support personnel and resources, which reduces our overall cost. They're exponential. The whole conversation about shift left, shift left, shift left. That's what everybody wants to do. So the better the technology is, it reduces the need for us to have level 1, level 2 people. The technology will take care of that. So that's Nirvana, right? So you can spin it up as you need to, you can deploy it where you need to, the time is minimal, all you have to worry about is getting the connectivity to where it needs to be and way you go.
Kris Newton
executiveWhat are you excited about as you look forward into your technology crystal ball?
Philip Adams
attendeeWell, it starts off, like I said, with the data and being able to access more of that data. Our scientists are just ruthless when it comes down to accessing data and analyzing the data. And that's also one of the reasons why as you -- I was smiling as you're saying the cost of pull things back from the cloud. You don't want to do that, right?
Anthony Lloyd
attendeeYou don't.
Philip Adams
attendeeBut so just being able to enable those discoveries, I think is a huge part of saying, we've done the right thing. Looking forward, as I mentioned, I'm enthused about AI, or I'd say, cautiously enthused about AI. There's more -- a lot more good that's going to come out of it than bad. I'm looking forward to its prospects as it relates to cybersecurity. It's almost every day you hear, some places getting hacked into. And I'd like to be able to take this on the offensive rather than a defensive with the 1,000 rocks coming at you. And even if you looked at it and you batted off 999 of them, that one comes through, but if AI can be that other layer as I'm going through layers of security, that something else is there saying, okay, we're seeing something else, that would be outstanding.
Kris Newton
executiveAre there any technologies on the horizon that you think are particularly exciting? Or just stuff getting cheaper and faster?
Philip Adams
attendeeI'll start off. Cheaper and faster will help because the volumes of data are increasing. There is more fiducials that you want to grab in data sets, more aspects that you want to look at in order to be faster, better and more efficient going in the future. So those things are naturally going to increase data sizes. We talk about a lot in terms of how do we be -- how can we be more intelligent about what we store and not store everything. So as you do that, it hopefully will help the Moore's Law curve in terms of the demand for more space versus trying to be responsible when it comes to everything green and sustainability. So those things kind of come to mind.
Kris Newton
executiveAnything on your horizon that do you think?
Anthony Lloyd
attendeeI won't say specific technologies, but I will say, to echo Phil's point, cheaper, faster and more secure, those things are really important. The amount of data that we have to maintain and support is growing exponentially, and that doesn't go away. So to your point, how you manage it more efficiently, how you reduce the amount that you have to keep and only keep what you need but also being able to ensure that you can access it based on the use case and the manner that you need to from a performance perspective, those things are all critical. So those are the things that, for me, are really going to be important as we continue to go down this road.
Kris Newton
executiveAll right. Right. Final call for questions. One in the back. No, it's great. It's better that it closes out with a question from you than from me.
Meta Marshall
analystYes. No. So both of you guys kind of laughs about egress fees. And so I guess I was just kind of wondering from the perspective of, have you brought stuff back and paid those fees? Or is it just those end up being kind of stranded islands of stuff in the cloud?
Anthony Lloyd
attendeeSo the answer is yes, which really brings to the forefront the criticality of doing the homework upfront. Everybody seems to think that everything in the cloud is free, which it is not. And you have to do the analysis to understand a few things. First of all, is the application a good candidate to go to the cloud? You have to do the homework and understand what the cost is to remediate the application because you don't want to do lift and shifts because what you're going to do, you're going to have a bill that you will not be able to afford and then you're either going to have to fix it when it's in the cloud or you're going to have to bring it back. And so you don't want to do that. But you got to do the homework upfront, understand the cost to remediate the application, understand the cost on your application teams because you're going to pull those folks from doing other work to remediate these applications. Are you going to pay a third party to come in and consult and do that work? Then you're going to pay the cost associated with the application running in the cloud if it's optimized. So you've got all 3 of those numbers, you've got to compare and compare that to what your on-prem costs are. Then you can make a fair analysis and assumption of exactly is this a worthy application to move to the cloud or not, because if you don't do that, you're asking for trouble.
Philip Adams
attendeeThat resonates with me quite a bit. The only thing I've got to add to that is -- and it's kind of obvious, right? Most -- in most cases, where your data sets are is where you want to do the compute. The problem comes in to where you find out that you've got some data on-prem or some data that's out in the cloud or some data split across multiple clouds. Then what are you going to do when you need to do that deeper analysis to pull everything in and actually manipulate that data. And so at that point in time, now you have no choice but to pay those egress fees as you're pulling from all of those and slamming it into your machine learning algorithm.
Kris Newton
executiveAll right. Well, Phil, Anthony, thank you guys so much for spending some time with us. I really appreciate it. I appreciate you being NetApp customers, and thanks for talking to everyone.
Anthony Lloyd
attendeeWell, thank you.
Philip Adams
attendeeThank you.
Kris Newton
executiveThank you so much. We really appreciate it. All right. You are free to enjoy INSIGHT. I know you're in high demand, so thank you. All right. Well, that concludes our program today at 3:00, the keynotes go up. So hopefully, we'll see you all there. And then again, for those who are here physically, cocktail reception at 5:00 where you can mix a mingle with all the speakers that you saw here on stage today and more as well as the entire INSIGHT attendee program. So thank you very much. Have a great day. There are boxed lunches outside.
Operator
operatorYes. They are killing it as always. I love Paul and the factor in that whole crew they really get it together. Look, we're really looking forward to watching these guys walk out over the next few days, and there's a lot more to look forward to here at the MGM Grand because NetApp hasn't just built -- let me just do this right here -- NetApp hasn't just built a conference here. You know what they built people, they built an entire data festival. Yes, that's right, a data festival coming on through. That's fine. You can do all of that all you want. It's no big deal. This is a super cool space where you're going to be able to connect with everyone in your NetApp Community if you head over to the Insight all Access expo area, you'll be able to drive the latest tech, pick up new skills and knowledge that will hone your it factor like never before. We've also got great workshops, hands-on lab certifications and special areas for our analysts, investor and public relations friends, great evening events and so much more. I hope you all get the chance to experience all of it over the course of this week. But let's remember, the NetApp Insight community extends far beyond the MGM grand. So please join me and saying hello to your colleagues watching the Insight live stream from home. Welcome to the party friends. Everybody say, hey what's up live stream? Yes. So glad you could join us, even if you're in your pajamas. Thank you for adding your unique it factor to the mix from all over the world. Meanwhile, here at the headliner stage, we are just a few minutes away from our Vision 360 session, the first of our keynote presentations. And who better to set the tone, than NetApp's CEO, George Kurian; and NetApp's President, Cesar Cernuda. That's right. They're going to be coming up soon with some very special guests. And one more thing you can look forward to is actually right here in the ballroom having a friendly bean bag toss with your colleagues, if you head on over to the game zone before the show for some cool festival activities, they got a giant Jenga over there. I'm challenging you to Jenga, by the way. And of course, it got corn hole, better start thinking about who you want to team up with and win some of those competitions over there. Speaking of teams, it's time to hear from some more members of the unstoppable NetApp A team. Please give a hand, to John Woodall from GDT and Trey Davis from Ahead. Look at that. You guys got fan club.
John Woodall
attendeeWe've got a fan club.
Operator
operatorOkay. John, where are you from?
John Woodall
attendeePersonally San Jose.
Operator
operatorSan Jose, man, are you enjoying insight so far?
John Woodall
attendeeI love insight. This is the -- so I've been doing it since 2004.
Operator
operatorWow. Do the math on that.
John Woodall
attendeeNo, I don't want to that.
Operator
operatorYou're a veteran man. You're a veteran. And it's right. What about you, where are you from?
Unknown Executive
executiveFrom Atlanta.
Operator
operatorIs this your first...
Unknown Executive
executiveNo. This is probably my tenth.
Operator
operatorWow, so you're a veteran too -- all right. So what do you think is going to take your organization's it factor to the next level this year? We're talking a lot about the impact. What are you going to do with your organization to get there?
Unknown Executive
executiveMy organization, we're going to deliver these NetApp services and products that we're talking about this week and deliver it with excellence.
Operator
operatorAny particular one you're super excited about.
Unknown Executive
executiveA lot of cloud-related services, AI is a big one. So...
Operator
operatorAwesome. John, what about you?
John Woodall
attendeeOkay. So what I'm looking forward to hearing from this show. So there are some people say that unified storage as a certain thing. What I'm looking forward to is hearing what NetApp's version of unified storage means, cloud on-prem all protocols, common control plane and in APIs...
Operator
operatorI like this. I like putting them on the spot. I know what's going on. Give me the good stuff. Let's find out. That's cool. All right. So do you want to shout out any colleagues over to -- at your group. Anybody who want to give a shout out to your squad?
John Woodall
attendeeI got to call out my boss, Dan Mosley from GDT. He's in here somewhere I hope.
Operator
operatorGDT makes some noise if you're in the building.
John Woodall
attendeeYes. Somebody.
Operator
operatorAnd Trey, what are you looking forward to the most here at Insight?
Unknown Executive
executiveThis -- I've already actually experienced it. Is this the energy of being here with the A team and friends and colleagues, you haven't seen in a while. It's not bad.
Operator
operatorWell, you all have a lot in store for the show. They got a lot back for you. You've been seeing a lot of stuff behind the scenes. I can't wait for you all to see what's going to go down. Give a round of applause to Trey, give a round of applause to John. Thank you both for being here. The A team is in the building. Yes, they are. So -- with that being said, one more thing that I want to make sure that we go ahead and hit here is the fact that, you know what, first and foremost, can I give -- John, I'm going to give you the bean bag buddy. All right, hold on to that for me -- thank you. I appreciate it. You guys go over there and win some stuff, all right? Speaking of which, we just got a few minutes before we kick off this event. So make sure you're coming in, grab your seats, everybody grab your seats and get seated because we are about -- just about to be there a few minutes away from kickoff. And what do you say we get the blood pumping with another jam for my favorite crew... The factor. [Presentation]
Operator
operatorVision 360 session with George and Cesar on deck. You're not going to want to miss this, and that's going to close things out for this afternoon right here at the headliner stage. But that's definitely not the end of what we all have going on and our evening together. Because at 5:00 p.m. tonight, we're going to get it started at the official NetApp Insight Welcome reception. You are not going to want to miss this. We'll have more details on that later in the show. But rest assured, we're going to turn up like the NetApp community, only knows how to indefinitely won't want to miss that. All right, Vegas, we're just seconds away from getting the start of this show. Everybody you're watching on the live stream, welcome, good to see you were about to crake this thing up. So take your seats, get comfy, put those mobile devices on do not disturb, please? Thank you. Appreciate that. Now without further ado, it's time to kick the festival off in style in Las Vegas Live. It's NetApp Insight 2023, and it starts right now. [Presentation]
Operator
operatorLas Vegas, welcome to NetApp Insight 2023, are you pumped to be here make some noise. Are you ready to show us that you got the impact or make some noise. Now, everybody from the left, in the middle and to the right. On the count of 3, I really want to hear you rock this build into Las Vegas right now, you haven't been together in 4 years. This is your moment. So on the count of 3, I really want to hear you all say NetApp Insight. 1, 2, 3, Yes, that's what I'm talking about. That's how you kick off a data festival people, let me ask you a question. When was the last time you've ever been to a data festival. There hasn't been one until now. So you haven't paid. Can we give a round of applause to The Factor of the House band, please, they've been killing it. Incredible. And again, let's give a shout out to our live stream audience who's watching us from all over the world. Welcome. Good to see you all. Thank you for being here. And I'm super excited to welcome you to the MGM Grand, which will be our home this week. Now my name is Mario Armstrong. I'm an MBC today's show technology correspondent, host of a podcast and a bunch of other good things. And I'm honored to be your host for Insight 2023. It is a pleasure to be here with you all. So I'm curious, as I've been preparing for this and getting everything together, I'm like, I want to know how many people are first timers. How many of you show hands our first timer like me? Wow, that's awesome. Okay, good. I don't feel alone. That's great. That's great. That's great. Okay. Now how many of you have been to Insight before? Wow. Yes, you guys, this is great, but there's almost a mixed crowd here, almost 50-50, maybe a little 60-40 there. Well, I heard it's the first time any of you have been back in Vegas for Insight since 2019. So don't call it a comeback, but you're here people, again, after 4 years, give yourselves a round of applause for getting here, flying here and making it happen. It's a big deal that you're here. Proximity is really important. Networking is hugely important. And whether you're an Insight veteran or a first timer like me, I'm super grateful that we have an opportunity to do this together in person. Now look, we have an incredible 3 days in store, and there's no stronger way to start than what you're about to see. Up next is our Vision 360 session, starting with the man himself, NetApp's CEO, George Kurian; and George is going to set you up with an insight primer covering the state of the industry, expert, AI insights from some very special guests and how to build your intelligent data infrastructure with NetApp. After that, NetApp President Cesar Cernuda, will take the stage and catch up with some leading customers and share their inspiring success stories. You're here to up your it factor people this year right now. So your journey is about to kick off. So without further ado, please welcome to the headliner stage, NetApp, CEO, George Kurian.
George Kurian
executiveThank you, Mario, and welcome to Insight 2023. It's super nice to have you all back in person after a few years. For those who are here for the first time, a warm welcome. And for those who have been here before, welcome back. Insight enables the once-in-a-year opportunity to bring together you, our customers, our partners, practitioners and thought leaders, NetApp technology teams and wonderful guest speakers to learn from each other how we can turn every disruption into opportunities for all. So let's begin today right here right now. As you well know, we operate in a world of growing risks where the rate of change and the impact of disruption is accelerating. These risks include geopolitical risks, macroeconomic risks, business and technology risk and changing customer demand. And if you are an IT as many of you are, you have your own set of challenges as well. You could include application and infrastructure modernization, getting rid of growing technical debt, dealing with an ever broader range of cyber threats, especially large state actors going after your digital assets and your data. You're dealing with unprecedented talent shortages where you are stressed to keep pace with the rate of technological advancement and you need to simplify, standardize and automate your environments. A few years ago, many of you thought that cloud was the panacea and was the answer that could solve everything and what many of our customers realize is that the pace of migrations to cloud, it takes time. It's complex and you've got a lot of learnings over the last few years. So you realize that cloud smart is probably a better answer and that you will operate therefore, in a hybrid multi-cloud architecture for a long time. Data and data management is key to success in this era. And we will show how data-driven businesses are AI ready and accelerating their leadership. Research that the Boston Consulting Group and Google conducted demonstrates the performance leadership and competitive advantage of data-driven businesses. They can unify, manage, protect and harness their data for business impact. They can understand a disruption and respond much more quickly than data laggards. So let's take a benchmark. Let's look at an important metric, like the percentage of companies that are able to grow revenues at greater than 10% a year. If you look at it, 30% of data leaders are expected to increase revenue by more than 10% by the end of 2024 compared to 13% of laggards. That's a huge gap. Now if you compare what's happened over the last few years, this gap is even wider than in 2022 were 16% of leaders and 11% of laggards expected the same increase. It shows that the benefits to being data-driven are large and expanding. And that is true, not just for revenue growth, but for every important business metric, cost management and productivity, customer satisfaction and retention, return on capital deployed and so on. Data leaders are advantaged substantially over data laggards, and AI is going to widen that gap even further. And because AI is the archetypal hybrid cloud workload where you want to experiment quickly on this cloud and scale your production environment potentially in your data centers or on the cloud. AI will also magnify the gap between the organizations that are hybrid cloud ready than those that are not. So let's talk about what it takes to be data-driven and AI ready. It's hard to be AI-ready and data-driven. The challenge is that data investments must deliver near-term value and at the same time, lay the groundwork for rapidly developing future users, while data technologies, the scale and volume of data, the diversity of data types are evolving at a rapid pace. And as we have seen, and I'm sure you, our customers have seen neither a monolithic top-down approach nor a grassroots bottoms-up approach have worked. There have been clients that decided, "Hey, we're going to put all of our data in a gigantic data repository". You remember the big data use cases of Hadoop. Those have gloriously failed as data types have evolved and analytic environments have progressed well beyond Hadoop. You think about the bottoms-up experiments in many of our customers. They create a plethora of pilots, none of which have gone to production. So what are the requirements for being data-driven and AI ready? It starts with having a cohesive data strategy and organization, knowing what data you will need to drive business impact and getting all the roles within your team, your data team, analysts, engineers, architects scientists to work together to design and deploy production use cases. Now let's talk about operating model and technology strategy next. In addition to having a cohesive data strategy and organization, operationally, you will need to keep data as a product. And what do I mean by that? That means that data for each domain, such as customer or product or supplier or vendor or employee is consolidated and treated as a single source that serves multiple applications and use cases. Today, when I talk to our customers, you focus on operating business processes or their underlying systems. Everybody focuses on the CRM system or the BI system or their supply chain system when, in fact, what you need to be ready to be data-driven and AI ready, is to put together a cohesive data set for a customer or an employee that's abstracted from the underlying system and forms the foundation of your data model that serves a broad range of applications that can transform your business in line with rapidly changing customer needs. So then let's talk about what happens to the next part of your architecture. A modern data architecture is the third part of what you need to be data-driven and AI ready, a modern data architecture enables you to rapidly respond to business disruption by balancing the need for flexibility, rapid change and transformation in some parts of your data architecture with consolidation, standardization, evolution and integration in other parts. We're not one to tell you transform every layer of your stack. That's silly because it maximizes the risk for incremental improvements and flexibility. What we say is transform the right parts of your data architecture and evolve and integrate and consolidate and simplify other parts of the architecture so that you have the right balance of risk, agility and efficiency. Let's discuss this more. Where your business process meets your technology architecture, you'll have a broad range of applications and use cases for data that need to rapidly evolve to meet the changing customer demands and the needs for your business. This involves not only using data from within your transactional systems in a unified manner, but potentially external data sources to create an immersive experience. For example, a customer portal that integrates multiple channels to create a truly immersive customer experience for your customer. You need flexibility at this layer of the architecture. But this layer of the architecture needs to run on a stable data model where data for each domain is consolidated and treated as a single source that serves multiple use cases above it. Operationally, as we talked about, data for each domain must be treated as a product independent of the underlying transactional systems. Let's now talk about the transactional systems. These data products sit on top of a flexible transactional data layer, where there is ongoing replatforming and modernization of applications and databases, data lakes, data fabrics, data misses to deal with a rapidly evolving nature of data, data types, the enormously vastly growing unstructured data landscapes and you, our customers and the scalability and feature requirements of modern AI analytics, open source technologies, you need to preserve flexibility in this part where the rate of change is technology is very high. And these need to be built on top of an intelligent, integrated silo-free data infrastructure that can evolve to meet the needs of all your applications and workloads, all of your data types in all the places you may need your data in the hybrid multi-cloud era. A modern data architecture is the foundation -- technological foundation stone of a data-driven enterprise that's AI-ready. To summarize, being data-driven requires a cohesive data strategy and organization and operational model to treat data as a product and a modern data architecture built on an intelligent data infrastructure. So let's talk about an intelligent data infrastructure because we know a thing or 2 about that. And that's what we've been working on. We are confident that NetApp can help every business make their data infrastructure intelligent so that you can turn data into a force to transform disruption into opportunity. Several years ago, we told you that the world would be hybrid and multi-cloud, and we have delivered the data fabric to enable your business to manage your data across any environment with performance and simplicity, whether your data is in your data center in a managed service environment or on the public cloud or a combination of all 3. Over the last few years, as we have worked with you, our customers and our technology partners, we've realized that customer needs for data management have expanded with more requirements for privacy, protection and governance, the need to support new more dynamic workloads like AI and cloud native and open source applications, the vast and rapid growth of unstructured data types that form the foundation of 80% of the data in most enterprises by 2028, and the need for observability, optimization and automation of an increasingly distributed dynamic infrastructure and intelligent data infrastructure builds on and expands upon the data fabric. It starts with silo-free infrastructure, then harnesses observability and AI-powered data services to enable the best data management actions. All of our capabilities are hybrid, multi-cloud by design, what a step forward for NetApp from the time we laid out our vision of a hybrid cloud data management architecture. An intelligent data infrastructure combines unified data storage across any environment with the world's best storage OS for all data, native cloud integration and unified control augmented by integrated data services for cyber resilience and policy-based data governance, supported by intelligent and efficient cloud ops solutions for observability, optimization and automation. To uniquely enable you to operate with seamless flexibility, get the most value out of your stored data and to tap into the power of AI to help you maximize productivity across your infrastructure and your teams. And we're excited to show you just how updates to our portfolio will make your data infrastructure intelligent. AI is the major disruptor of the modern IT era. Eventually, it will raise annual global gross domestic product by 7%. That is an astronomically large number, far more than what the Internet could have generated. The rewards, however, can be unevenly distributed because the leaders who are data-driven and AI-ready can dramatically outperform the laggards. We here plain and simple to make you part of the winners. We have years of experience in the AI market, working with industry leaders like NVIDIA to enable predictive AI and ML solutions for many hundreds of customers, some of whom you will hear from today. Trust us AI runs on data, data runs on NetApp. Our integrated data services help you derive the most value from your data and make scaling AI across your enterprise much easier. Tomorrow, you'll hear more about how we have the industry's best data pipeline for AI but before we do that today...
Jeff Baxter
executiveHey, everyone. I'm Jeff Baxter, and I'd like to welcome you to a special segment just for our digital audience. You'll be treated to the World Premiere of a new what's the future video starting that watch all about AI. But I want to dig into AI a little bit more with one of our own resident experts, our SVP of Engineering, Octavian Tanase, Octavian, thanks for joining me.
Octavian Tanase
executiveHappy to be here again.
Jeff Baxter
executiveSo Octavian, when we talk -- we often talk about AI in 3 different ways in NetApp. Do you want to summarize those for me?
Octavian Tanase
executiveAbsolutely. So first of all, we're looking to help our customers deploy AI with efficiency and automation. Number two, we're looking to embed AI and ML in our products. And number three, probably what I'm mostly excited about is use of generative AI in engineering to improve productivity.
Jeff Baxter
executiveSo since you're most excited about, let's start with that one, all right? How do we use generative AI within our engineering organization.
Octavian Tanase
executiveSo generative AI, as the name suggests, it's about helping generate an outcome, sometimes code, maybe documentation, maybe translation of, let's say, legacy automation into something cool, something modern that our engineers could use and become more productive. So it's all about using perhaps open AI or open source LLM's that we deploy within our infrastructure to make sure that we maintain copyright and we do that in a very safe way to generate code, to generate -- to do assistant development through copilots.
Jeff Baxter
executiveAwesome. So NetApp is already taking advantage of AI to make our employees more productive. Now how are we embedding AI in our products to help our customers?
Octavian Tanase
executiveSo this is an area where we have a little bit of pedigree. We've been doing that for quite a few years. So we started with open AI and predictive analytics. The intent here is to replace a lot of the heuristics that we build in our products over the years to make good decisions on behalf of the customers within the AI ML module. So think about tiering rather than being done based on some static heuristics, you have an AI module that learns from the data set and the I/O into a controller and does the right thing of understanding when data is called and could be moved to a more cost-effective storage there.
Jeff Baxter
executiveAwesome. So just a few examples there of how we use AI to make ourselves more productive, how we use AI to make our products even better. And you'll be hearing a lot more throughout Insight in all the keynotes about how we help you implement AI at your companies. But now I teased it before. I want to go ahead and introduce to you the world premiere of the [indiscernible] what's the future video, all about AI. Go ahead, Matt, take it away.
Unknown Executive
executiveHi there, I'm Matt [indiscernible]. Welcome to another addition of what's the future, which we're filming here from our U.K. office in Windsor. This episode on me about the AI monster. And I'm going to do 3 things. We're going to talk about how we came to the IT months as we built in the past. We're going to talk to Joe Baguley at VMware about how did we get here? And then we're going to talk about how do you think about your entire IT estate in the context of what that means when we look at AI. There's a similar pattern that happens every time something new comes along, and that is that we tend to create Monsters, So let's talk a little bit more about what that means. So there are typically 4 things that happen. First 1 is that some new innovation comes along and all of the businesses rush towards seeing how they can exploit this and get advantage from it. Step number 2 is that it's typically quite unstructured different groups go ahead and do things because they order benefit from this new innovation, which then leads to step 3, which is that every other group starts to catch up. So the benefits through this innovation are starting to become more minimalized. The problem with that is it's now become complex, which takes us to step 4 and step 4 is that we simplify things and then we go all the way back to the beginning, and we start the process over again. Sounds familiar, well we've done this 3 times before. If you go back to the late '80s and '90s, we used to have these monolithic systems, and those were gradually replaced over time with more modular midrange technology. It was more flexible. It gave people the ability to innovate at a much, much greater speed, it gave much more freedom. But with that freedom it meant different groups went out and made their own choices. The exchange team built the exchange infrastructure, the SQL team the SQL infrastructure, and on and on and on. We built first Monster. And then the second wave happened, VMware came along, and it reduced the complexity of these environments and increase the utilization and it normalize things for quite a number of years until the third wave, cloud, and we approach players in exactly the same way as we approach the first wave, lots of different groups starting to go out and choose the cloud they want to work with, the frameworks they wanted to use within those clouds, and that complexity has come back. And we're now trying to solve that complexity whilst understanding we're at the beginning of the fourth wave, AI.
Unknown Executive
executiveWell, when we did the second wave, there was a very simple mandatory that we came up on a lot of our marketing, I suppose, which is abstract pool and automated. If you think that's what we did in the second wave to really change the world was through virtualization of network storage compute, we abstract pooled and automated that. Let's look at the third wave of multicloud. That's exactly what we're doing. Again, we're abstracting all those clouds. We're pooling them, automating it, simplifying it. So people now treat those clouds like they used to treat servers before within their data center getting that openness and choice.
Unknown Executive
executiveSo how do we stop AI from becoming the next Monster?
Unknown Executive
executiveGuardrails. That's the #1 thing I'm talking to customers about right now when they're looking at the future. What we need to do is make sure that when people are going and using all these new technologies, just like before we had with cloud where there was shadow IT and everyone going off and using random bits of cloud [indiscernible] and building things on premises, and it was all the mess and then we had the same with Kubernetes. It's exactly the same we're going to have now, but people are off using random AIs all over the place. What they want to do is they want to make sure they don't end up in some kind of legal mess or logistical or operational mess around what they've built and then have to unpick that. So guardrails is really important. It's actually more about governance than it's about technology for customers right now.
Unknown Executive
executiveSo how important is AI to the future of many different industries?
Unknown Executive
executiveIt's fundamental in a way that people don't realize what we've got to now is a tipping point. And that tipping point is we're putting AI in the hands of normal people. And what I mean by that is when you finally get it out there to the mass market is where the magic happens, whether the nongeeks go and do things that we never expected or modeled. I know it's exactly what you're seeing now.
Unknown Executive
executiveSo this is the democratization of AI playing out in real time?
Unknown Executive
executiveCompletely, but it's also the democratization of technology. Back in the day when computers first started, a few 5 or 6 people knew how to program them. And then we got easier and easier programming languages we got more and more people could understand how to program a computer. Now you can talk to computers in natural language. We're having to understand how the computer works or what it does. That's absolutely transformational. That's really what we're seeing right now.
Unknown Executive
executiveGoldman Sachs says that AI cost savings are going to increase GDP by up to 7%. So let's talk to an AI specialist at NetApp about what that means. Hey [indiscernible]
Unknown Executive
executiveYes, Matt, organizations are starting to see how AI can multiply value for them. Companies that are able to scale their AI projects are seeing 3x return of their investment. In fact, we're seeing customers who are getting almost 70% time savings from this -- from implementing AI in their business processes.
Unknown Executive
executiveSo what role will NetApp play in the future of AI?
Unknown Executive
executiveIf you look at the advancements of the AI technology, Matt, in the past 5 years, it was mainly because of 2 reasons: the availability of compute as well as the availability of the data for a lot of companies. If you think about it 10 years ago, when organizations are putting their cloud strategy. They didn't have AI strategy in mind. So they didn't think of bringing all this data together in 1 place and having access to the data wherever it sits, whether it's on the hyperscalers or on-premises is becoming a huge importance to advance AI technologies at different industries.
Unknown Executive
executiveAnd what advice would you give to companies that are looking to take advantage of AI? Define your goals and metrics. Try to figure out what do you want to achieve with this technology, invest in talent and infrastructure, choose the right tools and platforms. And when you're choosing the right tools and the platforms, you've got to look at things like cost, performance, security, compatibility and then usability when selecting your tools and platforms. So basically, if you start with a set of goals and metrics, then you don't create that monster that we're seeing today...
Unknown Executive
executiveSo what's the future? Well, we need to learn from the past to make sure that we don't keep making the same mistakes again. We need to make sure we don't build another monster. And We're going to be able to do that if we start thinking about intelligent data infrastructures, finding consistent ways to do things in this world of AI, consistent ways of storing protecting, managing data of creating data pipelines of dealing with security. If we get that right, intelligent data infrastructure becomes the sword we'll use to kill the next monster.
Aaron Rakers
analystWow, that was absolutely amazing. What do you think Octavian?
Octavian Tanase
executiveAI, it's exciting. I really appreciate Matt's insights.
Aaron Rakers
analystAnd if you want to check out more what's the future, go to [ net FTV ]. It's just about time to rejoin our Insight keynote, where we'll hear from our digital twins, George Kurian and Thomas Kurian. Take it away.
George Kurian
executiveA lot of profound perspectives in the work and in the insight from Dr. Fei-Fei Lee. Let's now invite another guest up, someone who is working on optimizing data and infrastructure for large-scale analytics, data management and AI, all key considerations for technology leaders and business leaders, a person who needs no introduction, the CEO of Google Cloud and my brother, Thomas Kurian, Welcome, Thomas. Welcome to NetApp Insight. Thank you for coming. Thomas, we were at Google dot Next, where we introduced Google Cloud NetApp volumes, sort of incredible work that our 2 teams have collaborated on for many years and where we are seeing significant interest from customers. Today, one of the classes of applications I know which you are investing in significantly or fast scalable and easy-to-use AI offerings, including an AI platform, video and image analysis peach recognition, multi-language processing and so on. How are enterprises currently leveraging AI and what are the use cases that are delivering value for their businesses and why should business leaders bet on Google Cloud to help them embrace AI?
Thomas Kurian
attendeeWe've always looked at when we introduced Generative AI, we said the easiest way for people to think about it is to think of a digital persona for every role that can assist humans in performing the functions. And we see customers adopting the technology in 2 different domains. One domain is where they're transforming the core process of the company in assisting people and engaging customers. For example, Mercedes has changed the way that they're using AI models to help people identify if there are issues with the vehicle. Mayo Clinic is using our AI models to synthesize all the information out on the Internet as well as from the EHR clinical trial system. So when a doctor meets a patient, they have all that information in front of them searchable so they can find answers as they talk to the patient. Priceline is reimagining the way that you book travel. Rather than saying, "I want to find a hotel room" they say, why don't you have a digital travel adviser where you can say, "I'd like to travel to Las Vegas, watch 2 shows and I need to have -- I'm bringing my kids along, so I need a hotel room near the last show. So they're changing -- and there are hundreds of companies doing this. They're changing the way they interact with their customers. The same thing, we also see them transforming the internal processes in a company. Procurement people are looking at using AI to find contracts that don't have [indiscernible] warranties. Marketing people are using generative AI to create advertising, both images as well as audio and video, using models to do that. HR people are using it to automate the benefits and HR help desk. CIOs are using it to automate the way that their IT help desk works rather than have people have to reset passwords and things like that. Models are now doing many of these tasks. And finally, we have many companies who are using our AI tools to assist software engineers to write code, to do -- generate unit tests, to refactor code to document things. And so in every role in your working life, we're now seeing organizations adopt generative AI and models to assist people in doing work.
George Kurian
executiveOne of the questions that we get from clients as they consider about using their private data with AI tools is how do they deal with security and privacy concerns and things like copyright as AI becomes more mainstream? How do you all at Google Cloud, help organizations deal with those concerns.
Thomas Kurian
attendeeWe've always felt that what generative AI does is take AI out of the domain of a small number of people and make it available to every developer and every user in our organization. So we do that by putting together a foundational platform, we call Vertex. Vertex has all the tools that organizations need in order to use AI efficiently. First of all, it starts by protecting your data. We guarantee that your data is your data and nobody else's. It runs in a private virtual VPC. No one even Google employees don't have access to your data. So as a customer, you can build models securely and safely. We have a responsibility and safety framework that protects, for example, models from generating violent images, making sure models don't have abusive speech in their response. So we've all the controls -- we have 18 types of controls. We are grounding to make sure that model answers are grounded in fact and are fresh and current, not when the model finished training. You have tuning and distillation to shrink the model so that it can be the most efficient cost-wise and also latency-wise that it's very quick. And then we added search and conversations so that you can use Google search, but essentially for your data, and you can also build conversational applications, both to retrieve information and do tasks on your behalf. To expose enterprise data systems, we've exposed a technique called embedders and vectors. So you can take data and essentially open it up. And for all of those of you who have invested for so many years in storing your information in NetApp volumes, think about what we've done as putting Google Search in front of all the data you have, and opening up conversations so you can essentially chat with your enterprise data safely and securely.
George Kurian
executiveSo you mentioned Vertex AI, and you mentioned some of the awesome advancements you've made. How about we actually show our customers and partners the power of Vertex AI with NetApp Google Cloud volumes and to show you that, shall we do that? Let's bring up [indiscernible] VP of Engineering in NetApp's cloud engineering team. This is a live demo. There's no fake stuff here.
Unknown Executive
executiveI'm excited to show you all the incredible things you can do today with Vertex AI and meta volumes. So let's pick up volume and get started. All right. Up in the corner here, I see my volume, I see the internal IP address that it has and that it's an NFS share. It has some folders on it. A bunch of files there, basically unstructured data. Now this is a demo about the generative AI capabilities of Vertex AI when mixed with NetApp volumes. So let's look at a use case that's simple, but real world. Let's imagine that we work at the marketing department of an enterprise company. We were just tasked with creating a product landing page that's supposed to be ready yesterday. Now we can have a look at all of the data that we have here and try and read through all them. But luckily, we have an AI that can sift through all of our data and find the relevant things. So let's ask Vertex AI about this topic here. Tell me about Google Cloud NetApp volumes. The product page is about NetApp volumes and almost instantly verdicts AI finds all the relevant files that you can see down here. It generated a summary based on the topic on our private data, not publicly available information and it even told us which pages it used to generate its responses. In addition to that, it's giving the key insights of each relevant file and with a click or a prompt, I can even generate some more, like, I want to see the summary of all the relevant files here or tell me which people are mentioned within these files. This is all possible by vectorizing our unstructured data that's sitting on NetApp volumes. And in this case, we have both the data and the Vector database indices on the volume itself, ensuring privacy for our data in the cloud. Now back to our goal here. We could go ahead and generate some more information with prompts or we could read all of these files and try to generate the product page, but we could also just chat with our data. So let's do that. Cool. Let's open up a chat here. I've created some suggestions just to get the conversation going. So I want to ask it first to Give me 2 line summary of Google Cloud NetApp volumes that I can use on a web page. Instantly replies, great. That looks good. Let's do some more. What are the key features of Google Cloud NetApp volumes. Yes, took a second key benefits. These are all typical things you would find on the product landing page. And the last one, what are the top 5 reasons to use Google Cloud NetApp volumes? Awesome. So we are getting all of these responses from the AI, but I want to pull it all together with some code. So let's ask Vertex AI, if it can create that page where -- Can you create an HTML product page with your responses? Cool. So it's going to be pretty boring if I don't have an image. So, let's use Vertex AI vision API to generate an image and I'll give it a prompt here. Let's give it prompt cloud -- let's say Cloud Data Storage artwork. Okay. The HTML is back. I can have a look at that. Yes, it's using all of the things that are asked for key benefits, top 5 reasons, great, and it's generating an image for me. That looks cool. I want to add that image somewhere in here. So I'll add it after the first headline there. So I'll ask -- Vertex AI can do that for me. Can you add the generated image below the first headline in the page? Okay. Now when working with code, you can both use the text model or the co chat model. It really just depends on the complexity of what you're working with. So once it generates that, I will see if it works, yes, look at that. It's added the image file right after the first headline. But this is live. So bear with me let's save this response to a file and then see what it looks like. Boom, -- isn't that just like Magic -- that's pretty amazing. -- what we've seen here is the power of Vertex AI with NetApp volumes, we've seen vector embedding and search, conversational large language models, image generation, code generation, all on our unstructured data right on top of NetApp volumes.
George Kurian
executiveWhat about that QR code on the top right?
Unknown Executive
executiveRight, right, right. Hey, proofs in the pudding, if you scan that QR code, you're going to see the page that we just generated was live.
George Kurian
executiveAwesome. Thank you so much. It's really powerful to bring together the most advanced AI capabilities in the world with the best unstructured data management capabilities in the world to help you make breakthrough advances so easy and simple. I would ask all of you talk to your Google team, talk to your NetApp sales team and let's find a way to use the power of Vertex together with your unstructured data. One final question, Thomas. AI and particularly generative AI, consumes massive amounts of energy and requires higher compute power. How are you and the team at Google looking to strike the right balance between AI and maintaining your sustainability objectives.
Thomas Kurian
attendeeGoogle has been carbon neutral since 2007. -- that 16 years now, we publicly said, and we are committed to being carbon free by 2030. And for us, it's not a question of AI or sustainability, it has to be we have to do both. There are many, many techniques that we've invented from data center design where data centers to run AI systems can be designed in a different way than data centers to run traditional computation. We introduced roughly 6 years ago, water-cooled AI systems because you get roughly a 30% to 40% lift in overall throughput and machine efficiency. We've invested in many techniques on compilers, for example, to really speed up both serving or inferencing and training. And more recently, we've also introduced techniques like distillation. So for example, if you're part of our preview, you can use a model that has many of the skills that our AI system has to write but you can actually run it on Gmail when you type help me write, and it runs directly on the Android iOS phone. So it's because we've shrunk the skills down -- all of that is designed to reduce the cost of power consumption, the amount of power consumption and also to improve the latency and efficiency. You saw how quick the model was in responding, smaller models are better in terms of latency and responsiveness as well. And so I would encourage all of you to try some of these capabilities. If you saw the demo, there was no coding or anything required. The models allow you to interact with them just using text and we're opening it up for everybody to do these things with our deep partnership between NetApp and Google Cloud.
George Kurian
executiveThank you for coming to NetApp Insight Thomas. I'm happy we got to share more about our partnership and looking forward to our continued joint success with Google Cloud NetApp volumes, you have an amazing solution for any general file use case, like VMware, SAP enterprise applications and databases and also as a platform to help you accelerate the use of advanced AI capabilities like Vertex AI with your existing private data. Now we've talked about AI, we now want to talk about security. We know that for AI-driven businesses, keeping your data secure is more important than ever. You saw from Dr. Lee's conversation that data is as fundamental to the success in using AI as the algorithms themselves. And in a world where there is a wide range of models, how you manage and use your private data and harness it for competitive advantage becomes often your only durable source of competitive advantage. We also know that for the last 15 years or so, cybersecurity has tried to protect everything; computers and desktops and servers and networks and identity and access controls and so on. And it's proving to be a really difficult challenge to keep the bad actors away from accessing your most important asset, your digital intellectual property, your software code, your movies, your unstructured data and so on as well as your important data like customer and employee data. One way to think about the problem is to stand it on its head. If you assume the inevitability of being compromised then you would prioritize protecting the most important asset from being attacked and accessed. And these assets are the crown jewels, your data and need to be over protected compared to other assets. And therefore, they require the commitment around investment and controls and reporting and governance to make sure that these your most important assets, your data and your digital intellectual property don't get compromised. Tomorrow, you'll hear about why NetApp is stepping up. To offer the industry's most secure data storage, we take our responsibility in ensuring the security of your environments and data estates and our offering to protect your assets with the strongest guarantee in the industry, backing up our position that we are making available to you, the industry's most secure data storage. Stay tuned for that set of announcements at our keynote tomorrow morning. But before that, let's hear from one of our nation's most respected experts about how security approaches and policies are changing to adapt to the new AI normal, Director, Jen Easterly, is the Director of the Cybersecurity in Infrastructure Security Agency, CISA. She was nominated by President Biden in April 2021 and unanimously confirmed by the Senate on July 12, 2021. As Director, Easterly leads CISA's efforts to understand, manage and reduce risk to the cyber and physical infrastructure that all Americans rely on every day. A 2-time recipient of the Bronze star and graduate of West Point, Director Easterly retired from the U.S. army after more than 20 years of service in intelligence and cyber operations. In her role now, she is relentlessly focused on innovating responsible secure AI for government, literally setting the standard for AI cybersecurity, please welcome Director Jen Easterly.
Jen Easterly
attendeeI thought they were going to do thunder struck.
George Kurian
executiveThank you so much for being here. A privilege to have you and your experience and thought leadership on this topic. Director Easterly, you've worked in the area of cyber security for the majority of your career from your time in the U.S. Army to the National Security Agency as a special assistant to President Obama, Senior Director for Counterterrorism before joining CISA. And then in 2021, you -- prior to that, you were the head of firm resilience at Morgan Stanley, what, if anything, feels different about this moment in security, particularly through the lens of the recent acceleration of AI capabilities and global conflicts and misinformation.
Jen Easterly
attendeeYes. Well, first of all, great to be here. Thank you for having me. So I guess it's a 3-part answer. So I do think it feels different materially. And I think that is because of the incredible developments that we've seen over the past year, specifically with generative AI. I think it's captured the imagination, frankly, of people around the world. And I think it's the job of great leaders to be able to leverage the power of imagination, but avoid the failure of imagination. So you think about some of the excitement with these capabilities, but there's also a lot of threats that are implicated. And when you think about the global threat landscape with adversary, rogue nations, cyber criminals, terrorists what's happening in the Middle East, the acceleration of misinformation and disinformation particularly with the election coming up. It really makes you be thoughtful about how we develop these capabilities and how we govern them. And that's why it's so important to be able to put in place measures for responsible innovation, incredibly important because I think these are not going to only be the most powerful capabilities of our time. I think they're also going to be the most powerful weapons of our time. And if you think about the most powerful weapons of the last century, they were actually built and safeguarded by governments who are disincentivized to use them. These capabilities are being built largely by the private sector who are essentially driven and fiduciarily responsible to maximize profits for shareholders. So we have to come together between the private sector and the public sector to ensure that we can reap the benefits of these incredible technologies while mitigating the risk. So that's really the context. The second is how to think about AI. And very simply, I think about it as software. And I look at it through the lens of the short history of information technology, let's just go back 40 years to 1983 when the TCP IP protocol was implemented to allow computers to talk to each other. Well, since that period of time from the Internet to software, to social media, none of that was ever, ever created with security in mind. It was all about speed to market and cost and features and security ultimately was bolted on. And at the end of the day, that's why we have a multibillion-dollar cybersecurity industry. And I really think we don't need more security products. We need more secure products. That is really incredibly important. And that's what's behind our efforts around secure by design technology, technology safety, technology that is created, designed, tested, deployed so that security is the top priority. And I think about that for AI. It's just another form of software that has to be secure from the beginning. So third part, what are we doing? Well, I don't know if you've noticed this, but everybody in government is doing something with AI. We're all trying to catch up. And actually, the administration is putting out a very comprehensive executive order at the end, I think, in the next couple of weeks. At the same time, we are going to put out a road map that essentially lays out our operational lines of effort, and they're all about the nexus between AI, cyber defense and critical infrastructure. So first, how can we optimize these capabilities for cyber defense. There's a lot of amazing things we can do. That's really an extension of what we've been doing for years from machine learning. Second, how can we protect critical infrastructure from adversarial AI, not just cyber, but think about bio weapons, think about chemical weapons. And then third, how to assure AI systems. Again, an extension of some of the red teaming work that we're doing to ensure that we can identify, detect and remediate vulnerabilities in software. And to that point, I'm actually heading to London next week for the AI Safety Summit. And we've been working with our partners in the U.K., the National Cybersecurity agency to develop a secure code of practice for AI, getting terrific feedback from industry. We're excited to get your feedback as well and from our international partners, and that will be the first sort of thing that comes out in terms of what are the guidelines that developers need to adhere to as they're developing AI capabilities.
George Kurian
executiveYou mentioned the need to be secure by design -- and 1 of the kind of hallmarks of that is the responsibility of the technology providers and the solution providers, a large number of whom are here in the room to guarantee or at least step up in their commitment to make the products and solutions that we offer secure by design. Let's pull on that thread a little bit more. Where do you think we need to be? You mentioned quite a bit about where we are today. What would you say in a 10-year period, the aspiration should be for the industry to work together solved.
Jen Easterly
attendeeSo it's a great question. Look, we are catalyzing a secure by design revolution. And okay, we've been talking about these technologies. We've been talking about Secure Tech for a long time, but the incentives have all been misaligned, -- as I said, the incentives are about cost capability, speed to market, not about security. So that needs to change. I was reading one of your blogs on ransomware, some of the capabilities that you've developed to deal with ransomware and there was a stat in there that said by 2031, there's going to be a ransomware attack every 2 seconds. And then if you look at the consortium for information and software quality, they put the cost of poor software quality at $2.41 trillion just for 2022, just in the U.S. And if you look at the cost from global cyber crime, it's upwards almost $10 trillion in the coming 2 years. So think about that 10 years, that's not sustainable. We can't live in that world, particularly because everything that powers our lives is digitized. Everything that we rely upon in critical infrastructure, our water, transportation, our communication, our health care, education is underpinned by technology base. So we cannot accept that this technology comes off the line with dozens and hundreds of vulnerabilities because we depend on it. And that's what we're trying to catalyze is this secure by design revolution. And we published the first document in April, and it was -- it laid out high-level principles for a technology that's secured by design. And we didn't put them in nerd speak. I mean I like nerd speak, but we put them in business principles because at the end of the day, this is about business. It's technology software manufacturers need to own the security outcomes for their customers. You know this very well. Two, software manufacturers need to embrace radical transparency and accountability. For what is in your software. And three, businesses need to organize for security. It needs to be at the very top or it's not going to be a priority. And it's really about boards and C-suite leaders and leaders of all levels. CEOs embracing cyber risk as a matter of corporate cyber responsibility, as a business matter. It's a matter of good governance. So we laid out those principles. We asked for feedback from industry, our international partners, from security researchers, from academia. We got fantastic feedback and then we launched the next version last week when I was in Singapore. with 13 countries, and it goes much deeper. I know your company is like 40% or maybe more of engineers in this whole room is probably technologists and engineers. I would love it if people go to our website cisa.gov look at the secure by design and give us feedback because really what we're trying to identify is what does right look like, both for software manufacturers, but really importantly, for consumers. Consumers need to understand what to ask for so that they are as safe as possible. And so we're really, really excited about this, and we feel like we're making some progress. But this is going to take a long time. I kind of joke about technology now is a version of unsafe at any speed. You remember back in Ralph Nader in the mid-60s, he wrote the famous both unsafe at any speed because car crashes were blamed on bad drivers. Now it took 2 years to get seatbelt legislation. We can't wait that long because our whole life is dependent upon technology. And just as we wouldn't get in the car without seatbelts, we don't want to be running around with tech that's inherently unsafe. So I would join -- I would ask everyone to join us and definitely give us feedback on the document.
George Kurian
executiveThank you. We certainly will. One final question. As you know, CISA and NetApp are working together through the IT sector coordinating council to develop best practices for AI security. We're also both partners of the joint cyber defense collaborative, the JCDC with other cyber Defenders. Can you say a bit more about these projects for those in the audience who may not be aware and as well as others, your offices leading that are charting the course for security and data management. There's probably many organizations here that could benefit and strengthen the collaborative.
Jen Easterly
attendeeYes. So CISA is hopefully most people in this out against CISA, but we're the newest agency in the federal government. We were built Five years ago, our birthday is coming up in November to be America's Cyber Defense Agency. And so our mission is reduced risk to critical infrastructure, but we're not a regulator. We don't collect Intel. We're not law enforcement. We're not military. So everything that we do is buy with and through partners based on our technical expertise and the services that we provide. And so partnership is really in our DNA. And that's what's behind the information technology, sector coordinating council with Kristen Verderame sits on it, terrific partner, and then the Joint Cyber Defense collaborative, which we stood up based on new authorities from Congress that we got at the beginning of 2021 to essentially be one platform where you brought together the federal cyber team, CISA, NSA, FBI, cyber com to work with industry, critical infrastructure to understand what the threat environment is to put those pieces of the puzzle together and then to drive down risk to the nation. We started out about 10 of the biggest tech companies and now we're over 250, and we are very successfully leveraged to deal with some really serious threats during the Russian Invasion. And since then, we've been working very closely with the Ukrainians Log4J, all of the serious vulnerabilities and threats. And so it's been -- it's been a journey, and it is a journey, not a destination, but it really is a different way of thinking about partnership. It's not just plain old Hackney tired public private partnership. It's true operational collaboration that where you realize that a threat to one is a threat to many, where you have reciprocal obligations of transparency and responsiveness and the government adding value, where industry doesn't have to worry about sanction if they share information and where you have a frictionless experience. So you have scalable platforms for sharing information. And that's been really encouraging to see companies like yours and others joining not because they're trying to sell to the government, but because they realize it's the right thing to do for the nation because the capabilities where technology is around the world, it can really have an impact on driving down those vulnerabilities. So we're excited about that. And the last thing that I'll mention that we're doing with partners is our first ever cybersecurity public service awareness campaign. I think it's playing on some of the TVs around here is inspired by one of my favorite directors, Wes Anderson. And it really is, even as we do secure by design, corporate cyber responsibility, operational collaboration through the JCDC it's the imperative for all of us to be good digital citizens to make cyber hygiene as common as brushing our teeth or washing our hands. And so the basic things that we all need to do to keep us safe, our family safe or community safe, our businesses safe because as you well know, we can't do it alone, you can't do it alone. It has to be a partnership.
George Kurian
executiveAbsolutely. Thank you, Director, Easterly. Thank you for joining us at Insight. -- awesome and collaborative work and innovation and thought leadership. Ladies and gentlemen, Director, Jen Easterly. Thank you so much for being here. As we discussed earlier this year, the foundation of a modern data architecture is an intelligent data infrastructure. And so let's get to the third topic of today's discussion. An intelligent data infrastructure is built on the foundation of silo-free unified data storage. You can't try to do all of what we mentioned to replatform your transactional layer to build data as a product to operate in an integrated hybrid multi-cloud model to integrate security as a foundational tenet of your data architecture on silos, fragmentation, technical debt, risk from having diverse operating models and on and on. Our competition tells you that you need a silo for every workload. Let's take a step back and take a different view. As I told you earlier, Hadoop was trying to be a silo that promised to radically improve analytics and make the world of big data so much better. And there were a lot of customers that deployed Hadoop top to bottom as a top-down monolithic architecture. And as they have tried to realize as they realized that the world of analytics has gone way beyond Hadoop. The nature of data has changed radically from the original assumptions that they made when they created their Hadoop architecture. The advent of modern scalable computing infrastructures, event-driven architectures, Kubernetes as a scheduling platform for modern workloads, you got trapped, you got trapped in an analytics platform that is out of date, in a computing model that was out of date and in a data storage model that was out of date. That's what happens when you build a silo, you're trapped. We believe the opposite 1 architecture for shared storage, not only in your data center, but in all the leading public clouds with integrated data services, AI-powered observability so that you can operate your infrastructure with flexibility, with unification and integration so that you can evolve your transactional data layer very, very quickly giving you lower risk, greater operational efficiency and most importantly, taking new places that your business needs to go and where your data needs to reside in a secure private controlled manner. Our enterprise -- our enterprise-grade data storage portfolio is the industry's best, the only truly unified data storage for any app, any data, anywhere with unmatched integrated data security savings and a priority on sustainability and energy efficiency, powered by the best data storage OS for all data, native cloud integration and unified control. No other vendor comes remotely close to being able to deliver on these capabilities. And the power of having a single architecture translates into innovation capability release from us and to simplification, unification and the ability for you to mitigate risk while maximizing flexibility for you. You can take on any new application and any workload anywhere at any time you want, you can take the data from your on-premises environments to the public cloud. You can move from virtual machines to containers, you can build data security in once and manage it across your estate so that all of your assets, everywhere in the world is protected by design, and you can consume it the way you want, when you want, where you want. We are proud to announce some awesome new additions to our portfolio that expand on these promises tomorrow, come to our keynote. But before we do that, I want to show you our portfolio in action by sharing with you a conversation between our President, Cesar Cernuda and Mike Baylor, Chief Digital and AI Officer of Lockheed Martin. Let's roll the video.
Cesar Cernuda
executiveMike, it's great to talk with you. We're thrilled to share your story here at Insight. I understand you can be with us in person because of the incredible work that Lockheed Martin is doing. What you don't tell us about Lockheed marking mission.
Mike Baylor
attendeeCesar, thanks so much for having me, and thanks for sharing our story. At Lockheed Martin, we solve complex challenges, advanced scientific discovery and deliver innovative solutions that help our customers keep people safe. as a global security and aerospace company, the majority of Lockheed Martin's business is within the U.S. Department of Defense and U.S. federal government agencies. The remaining portion of Lockheed Martin's business is comprised of international government and commercial sales of product services and platforms.
Cesar Cernuda
executiveMike, many of us think that Lockheed exclusively supports U.S. military and national security, but there's also impactful work you're doing in scientific research. We've heard a lot about the advancements using artificial intelligence in your center for innovation. I understand that you have developed cutting-edge technology using productive AI, using atmospheric and weather-related data to predict, reduce and even prevent that much for natural disasters. Can you tell us more about all these?
Mike Baylor
attendeeSure. The center for innovation or we call it the Lighthouse is a unique integration, modeling, simulation and decision analysis in both real and synthetic environments. Within the Lighthouse, we build what we call the AI integrations lab. It's an internal ecosystem for developing and productizing AI solutions at scale for civilian and military applications. WildFire prevention and prediction is one really good example. Imagine if you could predict the fire where it might likely occur or detect active fires faster, Lockheed Martin's AI systems can use information on the current state of the fire and the local environment to predict its future behavior in minutes. This information can help deliver critical intelligence to assist firefighters in making faster, more accurate decisions. We're also working with digital twins related to this space. Digital twins can capture high-resolution, accurate and timely depictions of global conditions using current satellite and ground-based observations. We are developing a real-time digital twin recreation of a fire in assets to enable real-time AI-enabled, fully interactive mission management.
Cesar Cernuda
executiveThat's amazing. So lighthouse hardness is a massive scale about most very data, but it's able to use AI to read evaluate and predict in real time. What technology solutions make this possible, Mike?
Mike Baylor
attendeeYes. We partner with NetApp and NVIDIA to make our work in the lighthouse possible. To take a step back, at Lockheed Martin, we use NetApp storage and cloud data services throughout our environment, not just for our research within the Lighthouse, but also to support our initiatives in other areas of the business, like Space and Aviation. NetApp solutions let us choose the right mix of resources to stay actual and innovate to accomplish our mission. In fact, the AI integrations lab runs largely on NetApp all-flash storage. We utilize Keystone, so we have flexibility to grow and innovate quickly without large CapEx. And as I mentioned, NVIDIA is a key part of that as well. The NVIDIA Omniverse Nucleus allows us to use AI and machine learning to ingest and make sense of all of this ongoing data collection together. This enables collaboration and data sharing across multiple tools and between researchers. And much of this is made possible by the data infrastructure that we've been able to build using NetApp and NVIDIA solutions.
Cesar Cernuda
executiveMike, thanks for your trust. We really appreciate it. What a powerful example of AI being used to prevent this faster and save lives. We are proud to partner with you and NVIDIA to make the solution possible, and we look forward to our continued partnership.
Mike Baylor
attendeeThanks again, Cesar. We are excited to continue making great advancements in the realm of AI disaster prevention and beyond. Have a great time at Insight 2023.
George Kurian
executiveTo continue this discussion around the Lockheed Martin use case. I'm thrilled to welcome NetApp President Cesar Cernuda, to join me on stage Cesar welcome to NetApp Insight. Welcome, thanks so much for joining me. What an awesome conversation you had with Mike Baylor?
Cesar Cernuda
executiveI did. And thank you so much for having me here, and thanks to everybody. It's my great pleasure to be here with all of you at Insight 2023 and actually to bring real customer stories here.
George Kurian
executiveIt's awesome. We love them. I know you've spent a lot more time with Mike than just the video shows, what have you been -- what have been your biggest takeaways or learnings from those discussions?
Cesar Cernuda
executiveYes. Actually, or you see I was quite impressed with the line saving impacts that they've been sharing with me. Globally, we've seen all the rapid acceleration of severe weather events, including wildfires. And these strategies have been catastrophic as everybody knows. And this is why Lockheed Martin efforts require the most advanced technology. And that's what they were sharing with me and you have seen AI as at the core of what they're doing.
George Kurian
executiveComing from California, it's so impactful to witness the life-saving use of technology. It's so relevant, the particular use case that Mike was talking about.
Cesar Cernuda
executiveYou're right. And actually, as you know, there is not just that were done in the U.S., but worldwide for organizations to fully take advantage of advanced AI and machine learning technologies, they require a future focused approach to data. As Mike shared the data infrastructure, at the foundation of the AI integration lab, is what really allows them to do this incredible solution that they share with us.
George Kurian
executiveAwesome. So let's talk about that. At the core of the AI-driven solution that you just saw is that data infrastructure built primarily using NetApp or flash storage enabled by NetApp Keystone. Keystone has been the foundation as the project has grown and what started as a smaller internal AI use case has evolved to the current massive scale of the digital twin of the year. We're honored to partner with Lockheed Martin and NVIDIA to make this solution possible.
Cesar Cernuda
executiveYou're right. And actually, if you're interested or anybody is interested in learning more about the center of innovation. We sure to check out tomorrow. There's a session, I believe it's 11:15 a.m., I don't know the breakout room, but you can find that out. And look, it has been great to come here and to share this story with all of you.
George Kurian
executiveCesar it was a pleasure. And I know that you're welcoming another awesome customer year-to-date. That's why I let you take it away. Are you going to be back on states, right?
Cesar Cernuda
executiveYes. Thank you so much, George. So as we go on the transition here, let's get to switch gears to the next speaker and let's get into the world of fantasy because this new customer has been using the power of AI to bring the entire fantasy world to life. For the last 3 years, actually, as a leader in visual effects and animation you've seen the artistry and literally impacting movies like Avatar, Guardians of the Galaxy, Planet of the Apes, Lord of the Rings and many more. And here's a look of some of their incredible work. Let's play a video. [Presentation]
Cesar Cernuda
executivePlease join me welcoming Kathy Gruzas, CIO of WetaFX. Kathy, welcome to Insight 2023. And thank you for joining me today to share about the world of WetaFX, I think everybody enjoyed the video. I recognize so many scenes from films that have taken the world by storm. And we're excited to have you here. I'm sure some of those are stories with us.
Kathy Gruzas
attendeeCesar, I'm so happy to be here. Thank you for having me.
Cesar Cernuda
executiveWetaFX has won countless awards for creativity, innovation and digital effects. The stories and experiences you've created for audiences go beyond what some of us can't even imagine. Can you share some examples with us?
Kathy Gruzas
attendeeWe work on many major films in this industry. You mentioned Avatar earlier, which is a real standout for us. It has been such a privilege to work on this franchise as it's unlike anything that's ever been done in the entertainment world. The original film released in 2009 was the landmark 3D or stereo as it is on film of the modern era. The immersive nature of stereo meant the photoreal CG imagery needed to be at a higher fidelity than ever before to really draw the viewer into this magical new world of Pandora completely reshaping the way that we think about visual effects. And more recently, we took this to the next level in the sequel, Avatar, The way of water. This was the most ambitious visual effects film of all time. To give you an idea, WetaFX worked on 3,240 visual effects shots, 2/3 of which involved water so much artistry and research went -- artistry, research and development was involved. And we had to address many technical challenge along the way and really scale out our render and storage infrastructure. But I think the end result speaks for itself.
Cesar Cernuda
executiveIt certainly does. And what you have accomplished Kurian, the avatar film is unbelievable. I think the resolution is outstanding and i.e., margins image resolutions go up. The volume of data is multiplied by many times. So what technology does it take to pull all these off?
Kathy Gruzas
attendeeWe developed a new simulation framework that allowed us to create detailed water at nearly every scale to fully capture the look, the feel, the movement and the reaction of water in -- against the CG environments and the characters. We also utilize new machine learning technologies to enhance the tools we use for facial animation as well as the blending of CG and live action sets and characters. This new tooling enabled the artist to create the amazing work that you see on screen. With in the background, bringing those pixels to life requires significant quantities of data generated by our complex pipeline and the management of that takes some wrangling as we say in the film industry, perhaps off to my amazing team.
Cesar Cernuda
executiveWell, listen, hats off to your amazing team. That's for sure. And Kathy, you're steering WetaFX, total IT infrastructure and as well as balancing the requirements for cutting-edge equipment and technologies. Why has NetApp been the right partner for you? And I don't want to challenge you there. I'm super happy with that decision. But can you share a little bit more about that?
Kathy Gruzas
attendeeSo NetApp is our storage of choice for our critical artist [indiscernible] as ONTAP offers the foundation and future set for this data to be stored, accessed and protected. We utilize your high-performance network attached storage systems on-prem and AWS FSX for NetApp ONTAP for both cloud rendering and virtual artist work stations. Our custom storage ecosystem we built to handle the punishing render compute workloads allows us to really push the performance envelope for large-scale film digital effects production and the rendering required for the high resolution, higher frame rates and 3D in ways that have never been done before. Movies like Avatar, break the molds. They elevate movie magic to new heights because of these artist enabling technologies.
Cesar Cernuda
executiveLook, I know the abatements are just one of example of the visual effect magic that you bring to life. And I can wait to see what's next Kathy. I need to me that is fascinating to see behind the curtain as we're thrilled to partner with WetaFX and be part of that magic. And we're all excited to see your coming films projects. I think the Marvels, Better Man, King of the Planet of the Apes.
Kathy Gruzas
attendeeThank you, Cesar. NetApp is one of WetaFX's longer-standing partners and you play a really important role in helping us continue to innovate. So thank you, and thank you -- thank you for having me.
Cesar Cernuda
executiveThank you so much for coming. Please applause for Kathy. Really impressive work. I think everybody sees the image and the hard work there. And WetaFX is uniquely designed that infrastructure has allowed them to exceed what was previously thought possible in a high-end digital content creation. It's such a privilege to see and hear what our customers are doing to innovate every day. There's many cases out there. And I would love you to go and share as you are here inside with each other, some of the things that you're doing, so we all can learn from each other. And with that, let me welcome back George Kurian on the stage, George?
George Kurian
executiveAwesome story, WetaFX has truly redefined visual effects and that requires performance capabilities second to none. It's amazing to hear how much data goes into a modern film. Maybe you can share with our audience what the original Avatar was like and what's the new one is like.
Cesar Cernuda
executiveI might even ask a couple of questions about that. But as you heard from Kathy, they're able to really push performance with made-up technology and the foundation, right? And for example, Kurian, the first avatar movie. You know how many petabytes a needed back then one petabyte, one, which was super big at that time on precedent of data for a single field. What do you think about the latest one, the way of water. You know how many petabytes? I know you do.
George Kurian
executiveAmazing numbers...
Cesar Cernuda
executive23 petabytes at the peak, 23 petabytes, and they rely on NetApp storage as the art is facing for tier for both films to provide performance and resilience. And that's what I really appreciate about the partnership with them.
George Kurian
executiveThat's amazing Cesar. Thank you so much for joining me sharing this groundbreaking work.
Cesar Cernuda
executiveThank you, George. It's my pleasure to be here with everybody. I'm excited for Insight 2023. I'm excited to see you all. I'm sure I'm going to see you in the breakouts and as well in the opening, I'll be back on the stage on Wednesday with some very special guests. -- let's enjoy Insight -- thank you, George. Thanks, everybody.
George Kurian
executiveThank you, Cesar. It's going to be a fantastic insight. Whatever the disruption you face, you can be better prepared by being data-driven and AI-ready using an intelligent data infrastructure. We can help you with that. Today, however, we are also cognizant that to build a more equitable and just future where the access to the capabilities that the modern world offers, we need to bring together the next generation of data leaders. And so we are today announcing an expansion to our commitment to doing just so. They will play an important part in shaping our future. And so we are expanding our investment in our data explorers program, offering our curriculum free to individuals, partners and customers and up to $100,000 in micro grants to communities in need to ensure that we're all equipped for tomorrow. I get to witness the impact of the work that this program does with little kids who get to dream big dreams kids like me who had somebody give them a chance. And I'm super proud of this opportunity. I ask that you all join us in making data explorers have a profound impact by bringing together the next generation of data leaders. Let me close today by sharing that we're in the business of helping you, our customers become and remain data leaders who can convert the seemingly constant stream of disruptions into opportunities to do that, to become data leaders that are data-driven and AI ready, you need to have a cohesive data strategy and operational model to treat data as a product and a modern data architecture built on the foundation of a silo-free intelligent data infrastructure. We delivered the data fabric to enable -- seamless hybrid cloud data storage, mobility and protection. And today, we shared with you our vision of the road map ahead as we chart the next phase of our journey together to enable you to solve the needs of modern workloads, demanding AI applications, the rapid growth of unstructured data, the increased threat of cyber actors taking your malicious actors going after your most important asset to your data and intelligent data infrastructure expands and builds on the data fabric, combining unified data storage, integrated data services, infrastructure, observability, automation and optimization, for you to have an infrastructure for data that's disruption-proof and ready to translate disruption to opportunity. Building an intelligent data infrastructure is a big step to being data ready, data-driven and AI ready, which is what will set apart the winners from the [ also-rans ], -- and tomorrow, you will hear about real proof points of technology leadership with the world's best unified data storage portfolio having exciting advancements, the world's most secure data storage giving you the ability to use your data securely and privately anywhere you need it and the world's best data pipeline for AI, allowing you to combine the world's most advanced AI tools with the world's best data management. We have got an awesome program for you at Insight. We are honored to have you here after many years, and we are excited at the prospect of our community, You, our customers and our partners to learn from each other. Have a fantastic week, have a great insight, Godless. Be well. See you tomorrow.
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