SAP SE ($SAP)
Earnings Call Transcript · June 10, 2026
Earnings Call Speaker Segments
Frederic Boulan
AnalystsFor those who don't know me, Fred Boulan, I lead software research here at Bank of America. So thank you all very much for coming. We're delighted to be hosting SAP. We have Philipp Herzig, CTO, who's probably one of the leading AI experts and architects in SAP. So it's extremely topical. Before we go into kind of the Q&A side of things, I've got a quick disclaimer to read. And then -- so we'll first start with the conversation on some of the key topics, and then we'll open up for Q&A. All the mics are open. So just during the session, just bear that in mind. So if you want to make sure, you keep that in mind. So quickly on safe harbor. During this fireside, SAP will make forward-looking statements, which are predictions, projections and other statements about future events. These statements are based on current expectations and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to differ materially. Additional information regarding these risks and uncertainties may be found in SAP's filings with the SEC, including, but not limited to the Risk Factors section of SAP annual report on Form 20-F for 2025. So with that, thank you very much, Philipp. Thank you, Alexandra as well.
Frederic Boulan
AnalystsAnd maybe starting high level, it would be great to hear from you key points around SAP's AI road map. You introduced a kind of autonomous enterprise I think vision at Sapphire, what does it bring to your current capabilities?
Philipp Herzig
ExecutivesYes. First of all, thanks a lot for taking the time here in this big round. I really appreciate that. Look, I mean, the vision in my mind, has just now emerged right to the overall company strategy, right? The AI strategy so far was, of course, it was very consistent, but I think now we have really taken it to the next level. And if you look at this overall AI strategy from SAP, what we are bringing to the customer is that we really strive with the whole strategy to directly bring business outcome to the end customers. And that we do on 4 levels. With Joule work, that's the kind of new Joule 2.0 version. We have -- and we can talk more about that in detail. That's our new version that both from a technology perspective, but also from a user experience perspective is our next version of how users in the business will interact with SAP software and also with non-SAP software if they choose to. Then underneath, we have all the Joule assistants and Joule agents. We announced that we will bring -- so there's this taxonomy that we are using. First, we start with the autonomous domains, where we have the autonomous domains for finance and for HR and for spend and for customer experience and supply chain. And underneath each of these autonomous domains in the suite, we have assistants. And assistants are representative of today's personas in the enterprise. So think of a treasurer, for example, in finance or an HR manager or an HR business partner in the HR organization or just a demand planner, for example, in the supply chain and the COO area, for example. And we're aiming to release by Q3, 50 of such assistants across these autonomous domains, where then underneath each of such assistants, these assistants are kind of orchestrators of a bunch of agents that are necessary in order to fulfill the assistance capabilities in order to make that persona more efficient or to help them to achieve more, for example, on the sales side with less resources. So these are kind of -- and we have underneath these 50 assistants, 200 agents that we are delivering all coming out of the box with the underlying SaaS applications that we are shipping, because what we are striving for is a fully SAP managed Software-as-a-Service offering where such agents don't need to be built, right? But you can basically right away start consuming them out of the applications and the landscape that you have today. All of that, and that is where then the third element is coming in is, of course, doesn't work without a comprehensive platform. And I mean, you see this everywhere, right, that the big problem is people spend a lot of tokens, building agents, don't even know what to build for, what's the return on investment, what's the outcome that they are building for. And then, of course, also how do you then -- once you figured out a few agents that you may be ship to production, how do you then also consistently govern them, improve them and also manage that across agents from SAP, but also non-SAP agents. And this is where we announced the Business AI platform, which brings together, of course, our existing business technology platform as well as the business data cloud as kind of the foundational element. But we put on top a new version of Joule Studio as well that will, together also with Signavio, allow customers to, first of all, study as part of their existing business processes, where is there an opportunity to become better with AI and then directly from this analysis from SAP Signavio, finding maybe inefficiencies in the process or finding opportunities in the business to, for example, sell more with improving their existing products, then they can take this over directly as a product requirements definition into Joule Studio to build the right agents with the right context with much less tokens compared to what they can maybe achieve with other platforms. And once they are ready with these agents, then they can bring this into our AI agent hub and from there observe and continuously improve the agents in that platform. And I think with all of these 3 main elements, I think we have a very -- not only compelling vision, but also a very differentiated offer where you get the best of both worlds out-of-the-box agents that directly make your business better, while simultaneously building custom and bespoke solutions that are deeply grounded in the business process and the business data that many of our customers obviously have already, which they can use to not only build better AI experiences, but also far more efficient AI experiences in the next few years.
Frederic Boulan
AnalystsGreat. So before we move into the whole kind of monetization and pricing side of things, I think on Joule, you were actually -- SAP fairly kind of self-critical at Sapphire about some of the limitations of the initial products you ship. It would be good to understand a little bit with the kind of new version that's coming up soon, what that can unlock for your customers.
Philipp Herzig
ExecutivesSure. I mean, first of all, what were the limitations? I mean, in that sense, look, I mean, look left or right, everybody is using more or less the same technologies. And of course, Joule suffered from the same limitations any other chatbot in the enterprise space presented, right, in terms of limitations. Too few integrations, right? Sometimes too much -- it was not getting then sometimes the right information or maybe the coverage was not broad enough, right, depending on if you're looking specifically in the ERP space, right, where there's a lot of scope, right, that needs to be covered, where simply more often than not, Joule came back and said like, I cannot provide the answer because maybe the integration is still missing and so on and so forth. Now of course, specifically in half year 2 last year and also beginning of this year, there was a tremendous progress on the technology side of the house. I mean, you have studied that all intensively. The models got better, right, starting with the cloud models, 46, right? Tremendous progress on that side. And obviously, there was a lot happening on the harness side with -- I mean, most prominently, obviously, open claw, right? I mean, forget about the enterprise problems, right, with security and integration and so on, but it showed us how a better orchestrator looks like beyond the pure rack-based system, for example, skills like -- there are many puzzle pieces on the technology side that came together that allows us to build just simply a better orchestrator and build better integration, right, with the SAP system. But at the same time, what we also clearly did is -- and we have invested in that for quite a while now is, of course, also the thing that you don't get just by off-the-shelf technology components out there, such as, for example, with our Knowledge Graph. Because the Knowledge Graph is very key to provide actually the right metadata, right, the right structures to the AI models, so they need to guess less. So they don't need to guess through MCP, for example, all the various APIs all the time, but they directly -- you get at the first pass already the right API, just call it, right, which saves you tokens and gives you a far more accurate answer. And that combined with the latest harness methodologies, with the latest models that gives us the big boost from an accuracy and a performance perspective. While simultaneously, we also have realized some of our research work from last year like our generative UI that -- where we are now able to actually -- it's not just a conversational experience, but also things that, for example, also OpenAI did recently with sites and so on that we can generate just the applications basically on the fly. If you have an analytical question, you don't need to model anymore the chart or the KPI, right? We just get a visual representation that gets generated on the fly. We call this concept now Spaces in Joule, but that's basically our generative UI approach to move slowly, but steadily away from classical UIs that were designed for humans to an AI-led approach to generate UIs, for example, on the fly. And we are also now shipping as part of that, by the way, that has been generated, 95% of that code has been generated with AI is we're also not just delivering it for the web and mobile. We are also going to release a new version for the desktop as well. So it runs on Windows as well as also on Mac. So you can even contextualize further with what people have on the computer, invoices, other business documents that need to be processed in context with the rest of the business. So these are some of the innovations that we're bringing forward.
Frederic Boulan
AnalystsGreat. Can you talk about in order to address the kind of Agentic orchestration layer. So we have OpenAI yesterday. That's one of their play. Microsoft has a play around that with the Frontier AI platform solution. To what degree is there an incentive for enterprises to deploy agents that can then manage multiple applications? And to what degree you think you can play in that orchestration layer and directly help your customers?
Philipp Herzig
ExecutivesLook, I think there will be -- there are 2 dimensions here, right? One is the -- what's the UI that is being used, right? And then also, of course, what is the underlying orchestrator, so to speak. Because I don't believe in a world where there's just essentially just one UI and one orchestrator, right? And of course, depending on where user types it's prompt, right, or where maybe an e-mail gets sent to if it's a system triggered agent asynchronously. And of course, it's then the orchestrator, first of all, that's being addressed, right, by that event. But that orchestrator needs to be able to talk to other orchestrators because there will be not this single -- I think this is a very naive idea that there will be this one Uber orchestrator that just orchestrates everything on top. So there is opportunity or there is other orchestrators that are required to do the heavy lifting, because there is like all these orchestrator to me, they form like a hierarchy, right? You go from the highest level orchestrator and a branch out to a bunch of other ones, which then they get delegate to other orchestrators and so on. I showed this all the time in my keynotes. So there's kind of a hierarchy of nested loops of orchestrators, right? Because the problem is still with AI, you want to keep on each level the things as narrow as possible for better accuracy and performance essentially. And so that is why we are saying, look, you can consume also the Joule orchestrator, which does the heavy lifting, let's say, for the SAP part, right? And it also is possible to branch out if customers choose, we believe in choice of customers choose to also use that orchestrator to orchestrate non-SAP agents, they can do this as well. But you can consume Joule orchestration itself through A2A, through the A2A protocol and tap into any of the SAP provided agents. And then that's, of course, associated -- we talk about commercials, I think, in a second. Of course, then the meter spins in terms of our consumptive model in such a headless experience basically of Joule, which then gets also orchestrated into another orchestrator. We heavily did this already. I mean, if I talk to customers, what they -- what most customers demand is that at least SAP, Microsoft Teams/copilot and/or Gemini do work. This is what we are seeing. And of course, we build these integrations already out, right? So that, with the more casual use from an SAP perspective, the more casual users probably would rather go through Gemini or would go through Copilot/Microsoft Teams and the more power users, they usually start in Joule, right, and the SAP screens. And then, of course, they want to complement that also with non-SAP data from any of these other orchestrators, so to speak. So this is what we are predominantly seeing, but then customers there will be customers that consume other experiences also from OpenAI, from Claude and so on, and we are open in this regard.
Frederic Boulan
AnalystsGreat. So yes, let's move to your kind of monetization strategy. If you can share a little bit your approach, your philosophy, what's the kind of pricing model? How has it changed? How do you see it evolving?
Philipp Herzig
ExecutivesYes. Now, look, I mean, there's always -- I feel -- let me start from the basics, right, because I felt and also in the previous conversations, there are some misconceptions overall as it relates to our overall commercial approach with AI. So clearly, the way how we commercialize -- and first of all, we divide between base and premium AI. I mean, that's probably known and base AI comes just like, for example, expensive with Conquer, right? I mean, you have the Conquer app, right, and you upload a recipe or your taxi receipt or whatsoever, right? I mean, that's part of the base subscription basically, right, at no extra charge. So there are a bunch of these capabilities that are just table stakes from our perspective that customers come to expect as part of the product. And then, of course, there are premium capabilities where there's a willingness to pay by customers because there is great value that this provides to the customer in addition to what the underlying base software or SaaS software brings to them. And all these premium capabilities that we are shipping, roughly 200 as of today that are there, you find 400 -- it's roughly 50-50, I would say, maybe 60% to 40% I need to do the accounting on that. But that you find also on this AI discovery, if you go to Google and say SAP AI features, you probably land on this catalog, you see roughly 400 AI capabilities and then you see there what is premium, what is space. So if you want to get entitled to use any of these premium AI capabilities, you have to purchase this concept SKU called AI units, right, that you probably [indiscernible] And with that AI unit, you basically get entitled for all premium capabilities across the entire portfolio of SAP. So no matter whether it's a capability in supply chain and finance and for the IT function, that's true for consultants, true for developers, all of them roll up into this AI unit concept. The AI unit concept by nature is a consumptive model with consumptive revenue recognition, right? So also to make that clear, it's by nature, it has been from the get-go designed as a consumptive model because it was very clear already when we released this in '23, it was very clear to me, yes, there will be some headwinds because customers don't like consumptive model, but the AI world will -- AI value will be consumed in a consumptive way. So I think we were pretty fairly -- fairly early in that assumption. Now of course, what we do underneath now how do we price. So what we don't do is we don't directly this consumptive, but we are not just passing on tokens, right? Our customers really don't like tokens. They like business outcomes. This is what SAP stands for. So what we basically do is when we commercialize something, like document AI or let's take Joule for Consultants, which, by the way, is still per user per month seat-based today, but under AI units. So it's kind of seat-based charge consumptively under AI units, if you understand what I mean. So what we are doing when you talk about value, first of all, you need to have a hypothesis what is the value. And just let me make the example of Joule for Consultant, which has tremendous value, because it directly translates into reduced billable hours that customers spend with their SIs on an SAP implementation, right? So they can say, okay, if I use Joule for Consultant, I pay SAP so much more money for my IT staff, so many hundred, 200,000 users. And that translates directly into 20%, 30% reduced cost in terms of billable as measured by billable hours towards the SI. Very simple deal, win-win situation, so to speak, from a business model perspective. So whatever the price now is, whatever the value is, could be $1, could be $1 million, it could be $10 million. We say 100% of that value, 80% is for the -- 70% to 80% is for the customer. So we apply a take rate of 20% to 30% that gets charged to the customer, value-based, right? And that's, again, numbers of days sales outstanding reduced, numbers of days in consulting and billable hours reduced. And so on something the business can measure where you can go to a CIO, to a CFO, to a CHRO and say, okay, we're going to deliver that value against you. Now what we need to make sure, and that's exactly the beauty of this commercial model. Now in this take rate of 20% to 30%, right, and we need to charge. We need to, of course, make sure that the tokens in the cost of goods sold structure that's required to produce that, of course, the costs need to be in the margin profile structure that we need, right, so that within the price, boundaries of this 20% to 30% take rate, we can, of course, produce the outcome with the respective margin profile with, of course, the respective cost of goods sold profile, right? So that's kind of the overall principle on how we approach commercialization for SAP, value-based and then working backwards. Of course, now the question comes, I get this a few times earlier today is, okay, but what does this mean now for margin, right? What does this mean? Can you actually uphold an 80% cloud gross margin, for example. And so, then the question is -- but usual that's very usual, right, in software development throughout the years is, of course, in an early product, that is a different statement than in a very mature product, right? And take again, Joule for Consultant, very mature product with meanwhile more than 1,000 or a couple of thousand customers on that product with customers who are using it every day, right? And we -- I can -- I'm not sure if I'm allowed to say this, but just anecdotally, take it as, that is a very mature product. We have optimized the hell for the token optimization, and we are run with margins beyond 95%, 95% on a very differentiated product because we sell on value and we optimize the tokens that are required to produce that value. Now if you turn towards Joule Studio and any of the new releases that we are doing, of course, we communicated at Sapphire that it will be free until the end of the year, okay? And I can tell you what the margin is, right? Will it always stay this way? Absolutely not, right? Of course, we favor adoption in the first place because only an adopted product will then lead, of course, to the realization, oh, it actually provides value, then people are willing to pay money for that, so we can recognize revenue. And then in the next step, I can optimize the margin because the beauty is once adoption sets in, we can collect data, much, much data about how the users are using it, which scenarios are being used. We get data that we can use to fine-tune, post-train models and so on. So we can then get actually the same experience that maybe requires to start with an Opus 4.8 model that burns through a hell lot of tokens at a very high price. We can actually start to reduce and optimize because under the covers, we are switching that. To give you just again the Joule for Consultant example, of course, we started 2 years ago on the latest Opus model, right? And the margin profile wasn't there. Today, Joule for Consultant runs on 5 different models and maybe tomorrow on 7 different models. And they're all very small, and they're all doing different tasks in order to do that. And with that, you can start optimizing the overall system, which is -- and that becomes an architectural problem. This is not an AI model problem. It becomes an architectural problem. And this is how we approach this in general, but also in order to make sure that from a cost perspective, over time for mature products, we are then also converging towards the margin profile that we -- that is our ambition.
Frederic Boulan
AnalystsGreat. I think one question that I think we get a lot on SAP is, what is the kind of killer on the AI side. So I think it would be interesting to understand what you see your most advanced users doing, people that really embrace that at scale. So probably some of your most advanced cloud users, what areas you see the fastest deployment of AI at scale?
Philipp Herzig
ExecutivesYes. Look, I mean, I talked already -- I mean, coding, obviously, that's also true for us, that's also was true for developers because, I mean, there are a bunch of reasons why development is kind of natural good candidate for an AI killer use case in that sense. The same, of course, for Joule for Consultants, lots of unstructured data. Usually, I would say the killer cases are in the world of unstructured data. Document AI, we have huge -- it's one of -- I mean, it's fairly simply explained, right? It's a service that basically instead of people keying in information into an SAP system, right, coming from an invoice, coming from a purchase order, coming from a bill of lading, a delivery node, right, if a truck comes right with all the goods into a plant and an automotive company, right, still people need to enter stuff manually into the system, unbelievable, right? That's actually it was even mind-boggling for me why that is, but it is a very simple reason. And now we are basically processing this all with Document AI. We have processed alone in '25, 750 million documents. I think the run rate is roughly 70 million to 80 million now on a month that we are processing. If you would just stack this paper all up, you have the height of amount Everest by just processing through Document AI every single month in an automatic fashion with AI. Again, unstructured, right? And of course, high value with respect to the amount and time that you save, right, by just entering stuff into the system or reconciling business processes that are disconnected from a variety of sources. Then clearly, HR, customer experience, Sales Cloud, Service Cloud, enterprise service management. This is, of course, where we see the biggest adoption. It's a bit harder still. We are getting there, but still a bit harder on the, let's say, more structural things like think finance, for example, or think supply chain where there's a lot of optimization also involved, where there's a lot of number crunching involved and so on and so forth. But this is exactly where our investments with also with our own Tabular Foundation Models, also the recent acquisition that we announced with Prior Labs are coming in to also solve that in a more systematic fashion.
Frederic Boulan
AnalystsGreat. So maybe, I mean, one topic in the, I think, debate is all the kind of token maxing and cost of really AI being a problem now, how do you help enterprises frame their return on investment on the products that you deploy? How do you give them visibility on those kind of AI credits and avoid them kind of fearing a bit consumption side?
Philipp Herzig
ExecutivesYes. Well, first of all, the model I talked -- the problem is with tokens themselves, tokens is not yet the outcome, right? You want to -- and that's exactly -- again, I talked already as part of the commercial model about this. That's the beauty of in my mind of our commercial model because I always say, hey, look, if you have runaway costs and if you have runaway tokens, you never know really. Token is like measuring the performance of the company based on how much electricity they are consuming, right? That's not the performance indicator. You can consume a lot of electricity and still -- I mean, maybe just because you keep the lights on the entire night, nobody is being here. Right? So that's not a good measurement, right? It maybe serves as a proxy variable, but it's not a good measurement. In our commercial model, it's beautiful because you see now, aha, you have saved so many hours, your days outstanding down by 1, 2 days, right? And you can directly translate that into your business metric, what that means. So if you have runaway costs, it's almost certain that you also have runaway value, right? So that's the first thing. But of course, still customers, specifically at the beginning of the journey when they don't trust yet that return on investment, of course, they need visibility, they need experimentation. That is exactly why we're saying with a new product where customers still first need to gather trust, we give it away for free. We get used to it. They see how much cost it is in terms of AI units. So they see this and we have this thing called SAP for Me. Not sure if you're aware of this, like every customer can log in and see across the entire portfolio, what they spend on AI and see their finances, see the T&Cs, see which agreements they have with us, like all the contractual and financial things that customers have with us. And there, they, of course, see the AI unit consumption. They can also budget. We don't have this yet, but they will also be able to budget end of this year then the consumption in the various buckets as well. And of course, then if they see, the consumption is going up. So obviously, people are using it. And then they also see the value that is associated with it, right? That, of course, is the trust building exercise you need. So then also basically the upsell and the renewal becomes a no event, right, because they see the value. And of course, then they purchase more and expand more as a result of that motion.
Frederic Boulan
AnalystsGreat. And anything you can share around the kind of upsell or spend increment you've seen with some of those kind of early users? I mean, to give us a bit of an order of magnitude of what that can represent? I mean, I think as a firm, you shared some ambition in terms of AI revenue, but it would be good to understand a little bit how meaningful that is for some of your customers.
Philipp Herzig
ExecutivesI'm not sure if I fully understand the question.
Frederic Boulan
AnalystsHow much people are -- I mean, in terms of people that are actually are paying and using AI credits, I mean, to what degree that's a meaningful change in terms of their overall spend with SAP?
Philipp Herzig
ExecutivesIt's hard to say. I think this is difficult to overall put at this point in time into context, right, because there are so many other factors, right, that are also playing into that. I mean, we are overall very happy with general uptake, right, in terms of our customers are not only purchasing these AI units, but then, of course, also the uptake, right? And then we measure very consistently also the consumed ACV, so what is actually being then consumed by the customers. And that's a very, very clear hockey stick that we are seeing without disclosing our specific numbers. And I think it will only grow from there.
Frederic Boulan
AnalystsAnything you can say around your industry AI road map as well? I mean, you presented that at Sapphire as well. I think you have 10 -- I mean, you have a number of industry that you've identified. So you were talking about the kind of 10x growth in that piece of business as well. So I mean, it would be good to understand a bit the fork.
Philipp Herzig
ExecutivesYes. No, look, I mean, I think we -- in all honesty, I think we neglected industries for a bit too long in that sense as a company because that was always a big strength also of SAP to be very present in certain industries. Obviously, in some of the core industries that we are supporting, oil and gas, retail, public sector, right, professional services and so on. Of course, there's financial services. So there's still -- with Pioneer, there's a big focus. But I think from an AI perspective, we haven't done enough justice to industries. Now what we do, of course, with industries really is also to go in these high -- because obviously, in the industry, when you really go into the core process and the core value creation of that industries, there usually also is the highest -- we see a lot of the high-value scenarios, right? Like take, for example, asset management, right, in oil and gas, for example, there are very high-value scenarios there. And so the challenge on the other side is with AI, you really -- and I don't want to use now this word forward deployed engineer term because it is so both ill-defined and conflated. But what you really want to do is to sit with the customer, right, and design with AI this value creation together in these industries. And this is exactly what we are aiming for there. So we are creating a -- or we have created a dedicated team that really is -- yes, works in this kind of forward deployed engineering fashion closely in those industries with the customers to build high-value scenarios, which then again will -- once they work for the first 5 customers, we're bringing them back into the standard into this commercial framework that I outlined, right? So it then from there on scales to more customers via the platform and in the commercial boundaries because then we have better proof point about how differentiated it is from a value perspective and as well as also what is the -- we already have some optimization applied already, so we can really then scale this more consistently for other customers in such industries as well.
Frederic Boulan
AnalystsGreat. Last one for me, and then we'll open up for Q&A. So one concern out there is that some of your customers will try to extract value from your data and develop agents using other -- I mean, either internally or using other providers. BDC, for instance, is one tool that you're actually offering to help customers extract data and manage in a Databricks environment. So to what degree is the kind of market missing some of the issues around that ability for an external provider to help leverage SAP data, drive insights. I mean, is this a realistic threat? Or do you think this is completely conception?
Philipp Herzig
ExecutivesIt works for some use cases, but it certainly doesn't work for all. And I mean, unfortunately, almost no topic in IT or in software is a binary 0, 1 thing, even though we program in 0s and 1s, are not anymore. We have floating point numbers and GPUs anyways. The problem really is, how do you still connect this with the transactional system. Because like I've seen the craziest ideas then all of a sudden that emerge out of this thought that, hey, you put everything into one central data lake and have all the data there. That is great for read, right, if you can accept that it's maybe not real time. That's great. But the question is, it gets -- people then say like, oh, yes, but then I can even have the discussions in BDC. Oh, then I can write back to BDC. So the agent, the result that the agent has can actually write back to the data lake and BDC. No, no, no, how should that work, right? Because it still needs to go and check all your transactional rules and check the validity and check the referential integrity with the rest of the business if this is actually legitimate need to go to the -- like all these things. It needs to run through the transactional system. It cannot just be stored and the like, right? So -- and then you need to close all the time the loop, you need to remodel authorizations, right? And it becomes this, this very complicated thing that you are creating with a lot of effort. So I'm not advocating against doing that, right? But obviously, what we are trying to do is, to get -- to minimize and make it much, much easier for the customer, like, for example, with these SAP data products, right? So that you don't have to build your ETL, right, you extract, transform and load pipeline and remodel all the authorizations on top, but you basically connect BDC to as 4 SuccessFactors, RBA, Concur, and boom, you directly have access in the lake, right, with full referential integrity and real-time updates as well, right? So that's the first angle to really make it simple for the customer from a manageability growth perspective. And I think this is why BDC works pretty well. On the other side, that's exactly where, again, the Tabular Foundation Models are coming in. I think we have an amazing opportunity here to disrupt also in that space in general. Because if you think about -- forget LLMs for a second, GenAI, agentic stuff based on Claude and OpenAI, forget it for a second. Nobody really has cracked the nut on structured data yet, i.e., on tables on all these 100,000 tables that are on SAP systems and Oracle systems, Salesforce systems and your dusty old SQL server that is standing somewhere in the corner and use that, right? Because there's a lot of business data and a lot of data that's required for decision intelligence in the enterprise. And so what happens today, you still need to resort for such things to classical machine learning, right? Because classic LLMs will not help you in this, if you want to do a good demand forecast, for example, or a good cash flow forecast or predictive maintenance and asset management. And what we have built and also with -- we are doubling down now on this with the acquisition of Prior Labs is, I think we can do the same for predictive and structured data, what large language models did for the unstructured world. Because if you look at the results, they're actually pretty phenomenal. I mean, in classical machine learning, right, the predominant algorithms are XGBoost, Random Forest, if you're a little bit into that, and it's AutoGluon, right? And the recent models with our own RPT 1.5 as well as Prior Labs, we beat XGBoost with a small amount of data already in 100% of the cases and AutoGluon that runs for 5 hours in 80% of the cases. And I believe by end of this year, we will beat them in 100% of the cases as well. While simultaneously, these Tabular Foundation Model, actually, you don't need to be a machine learning expert at all anymore. You just provide your table into, then boom. You can start making predictions, asking questions on top of the table and reason over the structured data. Because what happens today still is -- and that's why we are doing this is if you have such a question, a CFO asks for a cash flow forecast or whatever or the COO ask for demand forecast in your stores, then of course, you go to the data science or the machine learning COE and they build their stuff in the Jupiter notebook or whatsoever because this is where they live and breathe, right? And of course, as a result of that, that is why the gravity is like in order to train such models, you need to get the data. Some of SAP data, some of non-SAP data and so on. Otherwise, you cannot train those machine learning models. Now with the Tabular Foundation Models, the plan is to flip this around. And when we show oil work, the mobile up here has everything on mobile central mobile app with so far it was mobile start and this little jewel in and SAP Mobile start where you could open Joule and then talk to your success factors conquer [indiscernible] Teachers pulled out his phone and Sapphire clicked on mobile start. It opened and said, hey, mobile start is now Joule work. There's a new icon, you want to have the new experience, click boom, the new experience. to have this good old on-prem ECC or even S4 state -- right, in order to participate with the speed. However, this is where it's still sold because this is why we also said value while modernizing -- that was -- we are just now messaging this a bit maybe clearer, was always there because, obviously, you can use the platform and our extensibility mechanisms to always connect and build custom things against your ECC, because it's a platform because there's no technical boundary condition. But of course, that's the work the customer needs to do. And we have many customers who have used the former to Joule studio, for example, or the [indiscernible] interface to build custom skills to do whatever, to integrate an ECC system to integrate with ServiceNow to get a bunch of stuff out of Salesforce and integrate that into Joule. I mean, technically, that's all possible, right? But of course, it's then required it requires work by the customer, and it's not this out-of-the-box capability that we are shipping what we are calling SAP managed as opposed to customer managed. So the customer has to do the work. Hope that makes sense.
Frederic Boulan
AnalystsWe're going to leave it there. We're on time. Thank you very much, Philippe. Thank you, Alexander for coming. And thank you everyone.
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