Subex Limited (532348) Earnings Call Transcript & Summary

November 12, 2025

NSEI IN Information Technology Software earnings 102 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to Subex Limited Q2 FY '26 Earnings Conference Call. [Operator Instructions] Please note this conference is being recorded. I would now like to hand over the floor to Mr. Pratik Jagtap from EY Investor team. Thank you, and over to you, sir.

Pratik Jagtap

attendee
#2

Thank you, Pelsia. Good morning to everyone who have joined the earnings call for the quarter ended September 30, 2025. Now I would like to introduce the members of the management who are present for the call. Ms. Nisha Dutt, Managing Director and CEO; Mr. Sumit Kumar, CFO; Mr. Harsha Angeri, Head, Corporate Strategy and AI; and Ramu Akkili, Company Secretary and Compliance Officer. I would like to start the conference call by going through the safe harbor clause. The statements in this presentation concerning our future growth prospects are forward-looking statements, which involve several risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. These risks and uncertainties relating to these statements include, but are not limited to, fluctuations in earnings, our ability to successfully integrate acquisitions, competition in our areas of business, client concentration, liability for damages in our contracts, withdrawal of tax incentives, political instability, unauthorized use of our intellectual property and general economic conditions affecting our industry. So with this, I now hand over the call to Ms. Nisha Dutt to take it forward. Over to you, Nisha.

Nisha Dutt

executive
#3

Thank you, Pratik. Good morning, everyone, and welcome to our investor call. Thank you for joining us today as we share updates for quarter 2. Before I get into the Q2 update, I'd like to begin by addressing the Board level changes that took place following our last AGM. Our Chairman, who was retiring by rotation did not receive the requisite majority and consequently ceased to be a director. Following this, 2 other independent directors have also stepped down. We thank them for their valuable contributions and support during their tenure. My immediate focus right now is on reconstituting the Board. We intend to complete this process ahead of our Q3 results. More than simply filling out the position, my goal is to bring in leaders with right expertise, individuals that are aligned with our vision and capable of driving innovation and long-term value. So this may take a little bit of time, but we'll get there. I also want to assure you that our business fundamentals remain strong, and our strategic priorities are firmly on track. We are also in the midst of a broader reset at multiple levels. So we are doing a reset across the brand, at the Board level and at the management team level as well. We have recently onboarded a new sales head, and I'm also in the process of bringing in some legal and HR leadership. So this is the part of a larger reset. And I would say that most of the cleanup that I've been speaking about in our investor calls is behind us. But that said, a few legacy areas still require a deeper review. So some of these may call for some financial or structural corrections in the coming quarters to ensure that we rightsize the business and set a strong foundation for sustainable growth. Now coming to the Q2 results. I'm happy to share that for the first time since June 2022, we have achieved operational profitability. We are PAT positive without any exceptional items. So I would say that in the truest sense, we have returned to profitability this quarter, driven by operations and not onetime gain. And this is a key milestone in our journey, which strengthens our ability to reinvest in growth. This is something that we have been driving towards, as you are aware, from the beginning, I've been saying that we are trying to fix the fundamentals of the business, and I'm trying to put Subex back on a sustained trajectory. So for me, this is a big milestone actually. And our top line this quarter grew by approximately 4% over the previous quarter. EBITDA has been positive 6 of the 8 quarters. So I would say that -- sorry 7 of the 8 quarters, reflecting consistent and disciplined performance. Overall, our business remains strong. We are supported by a robust order book. In the last few months, we have announced deals worth USD 15 million that we announced to stock exchanges, and I think most of you got it. So we have renewed long-standing partnerships with our leading operators in APAC, Europe and over -- for 5 and 6 years, respectively. And we have also secured new engagements with a leading telco in Netherlands to deliver a unified platform for MVNO billing and wholesale partner settlement. We also won a major deal with leading APAC operator to upgrade and enhance their revenue assurance and fraud management capabilities through Subex's HyperSense platform, including AI use cases. So this should strengthen our revenue protection, improve fraud detection and unlock recurring value. Another significant win came from Middle East, where we'll upgrade an existing fraud management system through HyperSense. Again, we'll leverage AI to enhance operators' fraud management capabilities. So this, all in all, if you think about it, we have actually had good wins this quarter from, I would say, across the geographies. We had wins from Middle East, Europe, Africa. So it's been APAC, it's been quite nicely spread out for us. And that tells us that we are doing something right here. We have been building our order book quite strongly. So -- and from a thought leadership perspective as well, Subex has been recognized for the second consecutive year in Gartner's Magic Quadrant for AI in CSP operations. So this is an acknowledgment of our position as a trusted innovation partner to telco leaders worldwide. I think this is also notable specifically because we are one of the few product companies from India in this quadrant. And that really makes us proud because most of the other companies that you would find in the quadrant are more service companies. So we have some unique distinction here of being a product company. While we have maintained profitability, achieving consistent top line growth remains a challenge, and I'm aware of that. Our focus -- my focus going forward is to make sure that we deepen relationships within our existing accounts through new product offerings to expand our customer base in key markets. And this should help us get back on the top line growth curve, which we really definitely want to get back on. So as a part of this reset, like I said, we have strengthened our management team. I have appointed a new Head of Sales. He's based in Europe. He brings extensive international experience, strong sales leadership, deep domain expertise in telco and technology. So I'm hoping that he will really help us play a key role in driving the next phase of growth. So -- and as several of you have requested in past, we are planning to conduct our Investor Day in the next few weeks. So please keep an eye out for the announcement around it. And next, I'll just cover consolidated financial results for Q2. All numbers are in INR. Revenue for the quarter stood at INR 68.9 crores against INR 66.4 crores for the previous quarter. Normalized EBITDA for the quarter is at INR 7.3 crores against INR 4.3 crores for the previous quarter. Normalized PAT for the quarter is at INR 3.9 crores against INR 12.8 crores for the previous quarter. PAT for the quarter is at INR 2.8 crores as against INR 13 crores that included an exceptional item in the previous quarter. So thank you for listening. And as always, I'll brace for the real action now, your questions and comments. So I'll hand it back to you.

Operator

operator
#4

[Operator Instructions] The first question comes from [ Sanjiv Ghai ], an individual investor.

Unknown Attendee

attendee
#5

Congratulations on positive PAT quarter. Really, we have seen this after a long time and great work there. My question is about the business outlook. I mean it's good to see that key orders -- big orders have won in this quarter. And how the business demand look like? Are we seeing a pickup in conversion? Are there any large transformation programs or customer wins in pipeline that could marginally impact FY '26 revenue? Another question is about any collaborations in AI ecosystem that could expand Subex addressable market? Are you looking or planning or already in some collaborations which should help Subex increase the market?

Nisha Dutt

executive
#6

So on your question in terms of deal conversion, we are definitely seeing a much faster clip than I saw last year, and I would say a few previous quarters. So definitely, this has been a good quarter for us. In terms of deal conversion, what we are seeing truly is that there are geographies that have become a little bit more agile and I would say faster for us. But there are still 1 or 2 geographies which are slow. And what that means by that I mean that I might have an order win that I'm sitting on, but I don't have a PO from them even after a few quarters have passed. So there are some geographies that are really slow. So I'm hoping that they also pick up and then we are able to come back and announce a few more deals. But overall, if I think about it, I think it has been -- I'm seeing some better conversions this year, definitely. But yes, one or two geographies continue to trouble us. In terms of your question on AI, I think we don't have a specific collaboration. What we do is we typically work with our customers on POCs, and we collaborate directly with them. We do have data partners, but we don't have specific collabs in that sense. We are working across LLMs and AI, and we do both cloud-based and on-prem. So -- and we work on specific use cases with the customers, which I've spoken about earlier also. So we have 2 customers in North America. We have one in actually Middle East that we are working with. So there is quite a bit of customers that we are working directly with, but no specific collabs.

Unknown Attendee

attendee
#7

Sure. And so this Q1, I mean as we got the positive PAT after long time. So is it going to be like a one-off quarter or are we seeing going forward, we'll be having at least a positive PAT I mean I'm not asking about how much it will be increasing, how about you will be maintaining this trend?

Nisha Dutt

executive
#8

So definitely, the effort is to maintain the trend now, see, because we got to this after a lot of -- like I've been telling my team in the last certain years, we are here now, so we want to keep it and sustain from here on. And I don't want to make it about onetime gains and all that. The quantum of it and so our effort at least this management team is 100% going to be to make sure that we keep the momentum right now. So that's what -- because if you really think about it, it will be a lot of cleanup. Some of the big burn businesses like Sectrio are not there with us anymore. So we have gotten here. And I don't necessarily foresee anything major right now. But again, it remains to be seen. But effort is definitely going to see that we keep this momentum now.

Unknown Attendee

attendee
#9

And my last question is about can you clarify on your strategy around M&A? I mean are you actively looking for any M&A right now?

Nisha Dutt

executive
#10

M&A, again, I mean, we are not actively honestly in market. The one effort that we want to definitely make is, and I've said that in past as well that we do want to make sure that we can get some stabilization to our cap table. So that's some effort that we will make. But other than that, we are not actively pursuing any M&A opportunities.

Operator

operator
#11

[Operator Instructions] The next question comes from Abhishek Kale, an individual investor.

Abhishek Kale

attendee
#12

Nisha, first question in the AGM, I had specifically asked for a clarification from the then Chairman, Mr. Anil Singhvi, regarding the insider trading. If we would want -- if I, as a shareholder, would like to get that investigated, can we do that? And what would be the procedure for that? Because that question was specifically left unanswered.

Nisha Dutt

executive
#13

That is correct. The way it works, my understanding, Abhishek, is that the way you can get insider trading investigated if that's what you kind of have any suspicion around would be that you would have to write to us because typically, what happens is that -- I'm not sure, but we don't take cognizance of it on a call. We typically you would have to put it in writing somewhere so that we can then take it up and I'm correct, right, Ramu?

Ramu Akkili

executive
#14

Yes.

Nisha Dutt

executive
#15

Okay. I'm checking with Ramu as I also answer this question. So -- but my understanding is that once you put it in writing, then we will take the steps to investigate it the way we need to. I think there are some processes around it. And we'll do the due course investigation, whatever is required, and we'll take it up. But I think we can't take cognizance of it on a call typically. We need to see it written somewhere. You have to almost like officially complaint, I think, to Audit Committee. My understanding is it has to be written to Audit Committee.

Abhishek Kale

attendee
#16

Understood. If needed, I'll do so. Second, a follow-up on that. We are talking about a cleanup, right? We are -- I think if I understand correctly, we are mostly through with the cleanup, as you said. Now this legacy issue of insider trading and what steps would the management do or what policies would they enforce to ensure that such a thing doesn't happen in the future because the disclosures that happened during the whole HyperSense and the licensing to subscription transition were horrendous? We got to know about those in the con call at the time of results, wherein insiders had this information, and they made a clean exit. So what we would want as shareholders, if you are talking about transparency, right, we would like this -- these are very price-sensitive information. And if the insiders are taking an action on it, I mean, the whole credibility of the organization goes for a toss. Now that you are heading the organization, how can we ensure that we have -- we send a strong message to the insiders that enough is enough. And if this happens, the XYZ action would be initiated type of -- how can that matter?

Ramu Akkili

executive
#17

Yes, Abhishek, let me answer to your query. We have code of conduct internally. One has to follow the code of conduct. At the same time, if there is any UPSI, we have the trading window closure practices, which we have been following strictly. If there are any trades that we will catch it and we'll inform to SEBI. For the past, we have not seen such a type of trading by the insiders. The one which you are saying, I don't know about it. If somebody says about it, we'll look into it for the past matter.

Nisha Dutt

executive
#18

Abhishek, typically, we do have an STD process where we don't make any PR or announcements unless it's at a certain level of maturity and it's strictly controlled. So we don't announce any deals internally as well or any -- we actually don't have anyone before we tell the stock exchanges. So it's very strictly controlled. I know, we are doing all the process. So your allegation is it probably happened despite that. So my point is that we are following all the process actually internally. But at any point of time, if you think that there is something that we could do to strengthen or if you have any questions because I'm seeing you raise this for the second time, I would say that...

Abhishek Kale

attendee
#19

No, third time, third time, This is the third time I'm raising this on a call, but I have not sent an e-mail to Ramu or the right group to have this checked. Sorry to say, Nisha, but I was specifically referring to not the deals portion of it, but on the things which are not working out. I mean we launched a new product. There was a huge buildup. And then as we all understand, some things did not work out. But then we got to know when everybody has made a clean exit and the shareholders got to know it from when on at the time of con call, right? And it happened with the licensing to subscription as well. I mean these were the shockers that we got after the fact, wherein everybody inside the company knew that this was coming, and they had a clean exit. And not -- I'm talking specifically about the key management personnel and I named that the one who were the keys and the previous CFO as well has made a clean exit. And the list, I'll go on...

Ramu Akkili

executive
#20

Thank you, Abhishek. We have the policies strictly in force. So we'll -- everybody is operated by that policy.

Abhishek Kale

attendee
#21

Perfect. Then if you guys can assure that we have -- we are going to make sure that these policies will be enforced, then I'll keep a tab on how things are going on. But I mean, I'm just keeping my fingers crossed that everything goes as per plan. Okay. Now coming to the business end of the questions. What's our product road map for the next 2 years? Nisha, if you can?

Nisha Dutt

executive
#22

Our product road map, actually, we will be -- in fact, when we do the Investor Day, we'll share a lot of product road map with you. We'll share it for every product. But broadly speaking, if I were to explain it in a broader sense, we are trying to make -- what I wouldn't say trying to make, but we have made the AI pivot. So what we are doing is we are making it all GenAI native. All the products will be GenAI native right now. So how do we make it? Obviously, every product is going to be a little different. Like assurance is different from fraud management, which is different from our billing system. So we are seeing what are the opportunities to make it GenAI native, more lighter version of products that don't have to go hand-in-hand with very heavy implementation cycles. So we are also rethinking our product suite in that sense. How do you build lighter and how do you deploy lighter? So in terms of product road map, that's where we are headed broadly, but we'll happily share detailed product road maps with you when we do the Investor Day.

Abhishek Kale

attendee
#23

Perfect. Two questions, if I may squeeze in one extra. The write-off we took for Sectrio, any updates on that? Where are we on that?

Nisha Dutt

executive
#24

So on Sectrio, what we are doing is, like I said earlier, the write-offs that we had taken or I would say, the provision that we had made, we are pursuing that. I don't have honestly any update to give there in the sense that I can't say that we have recovered the money yet, but we are pursuing it aggressively in all forms, I would say, all means available to us right now to go and see what we can recover. So all the efforts are on very aware that, that needs to be recovered. So we are taking all resources, including legal where available.

Abhishek Kale

attendee
#25

Okay. And one forward-looking statement, if you can give us the magic number of INR 100 crores top line for the quarter. When do you see a likelihood of that happening?

Nisha Dutt

executive
#26

INR 100 crores. This has been on my -- this has been my internal push as well to all my teams that I really truly, truly do want to see a INR 100 crores quarter. It's not just an aspirational thing. When can we get there? Honestly, if I knew it, I would tell you. But there is a strong push, Abhishek. Internally also, there is a strong push. All of us are pushing towards it. Our order intake last year was a little lukewarm. So that's kind of what's reflecting in our top line numbers this year because a lot of our business is backlog based, right? So hopefully, I'm thinking that since this year, we have a more robust order book, we might be able to do something hopefully next year.

Abhishek Kale

attendee
#27

Great. And Nisha, one last question. How much...

Operator

operator
#28

I'm sorry to interrupt, sir. Mr. Abhishek...

Abhishek Kale

attendee
#29

Okay, I'll join back the queue.

Operator

operator
#30

The next question comes from Mahesh Kumar, an individual investor.

Mahesh Kumar

attendee
#31

My first question is, what is the order book as on 1st November? And what is the order funnel? Second question is in Q1 investor call up to financial year '24, '25, you have mentioned that you have invested in PrivaSapien, which is basically data protection and privacy related to AI. So what is the intention of Subex investing in that company? And are you going to integrate their technology into Subex product for telecom market?

Nisha Dutt

executive
#32

Okay. So in terms of order book, Mahesh, I can't -- as you can imagine, I can't disclose order book because this call is picked up -- this is a public call, right? It's picked up not just by shareholders, it's also picked up by competition.

Mahesh Kumar

attendee
#33

But generally all companies disclose the order funnel and what is the order book as on...

Nisha Dutt

executive
#34

So I already reported all the material orders have been reported. To the extent of USD 15 million we have reported, obviously, the order book is larger. But at least so wherever it's material or needs to be disclosed, we have been disclosing it, Mahesh. In terms of order funnel, I believe -- I continue to believe that this year, we have seen an actual uptick, like I said earlier as well. So order funnel continues to be strong actually this year.

Mahesh Kumar

attendee
#35

See what happens, if you disclose all these information, then we get idea what is happening in the company. See, ultimately, what matters is the money in bank account, whether your product is great, you are in the Magic Quadrant and all that, that is immaterial.

Nisha Dutt

executive
#36

Which I think is good, you would agree, right, if we have INR 135 crores in bank right now. So I think we have strong liquidity position, zero debt...

Mahesh Kumar

attendee
#37

That you are saying you are going to do some cleanup. So that some money of that will evaporate now. Just now you mention, some cleanup will be done.

Nisha Dutt

executive
#38

Yes, yes. I mean I don't -- I mean whatever will happen, it's not cash related. You will not see the evaporation of cash, that I can tell you. Unless we make investment...

Mahesh Kumar

attendee
#39

Why am I asking, see, all BSE or NSE listed companies, if you take Intellect Design, they give order book as well as they give order funnel, same is with the start-up companies listed in Australian Stock Exchange as well as American Stock Exchange. Are you saying that they are not afraid of their competitors? See, order book uses idea, what is outcome of work done by your team? And order funnel tells us what is the road map of your team to get -- capture the market. Unless this information is given, we are actually totally blank.

Nisha Dutt

executive
#40

Okay. Let me...

Mahesh Kumar

attendee
#41

See, I have given you at least 5, 6 presentations, which are listed on the Indian stock exchanges also on global stock exchanges, where they are disclosing. If you see Intellect Design Arena presentation, that is the best presentation in India. And he told, again, I will reach 30% net profit margin we had reached. See, that is what is required, getting orders is okay. That is your announced just after AGM. But I have been requesting this order book and order funnel for the last 3 years.

Sumit Agarwal

executive
#42

Okay, Mahesh, what we will do is, Mahesh, we will -- so if you see our investor deck is actually enriched now and gives additional information. And regarding your request about the order book, the current status, so...

Mahesh Kumar

attendee
#43

Order book and order funnel.

Sumit Agarwal

executive
#44

Order funnel, both we will look into that. This answer, I am getting for last 8, 9 quarters, we will look into. And see, SEBI has not prohibited you from doing all these things, neither exchanges.

Nisha Dutt

executive
#45

No, no, I never actually said that SEBI. So this I don't consider as forward-looking. This is more sensitive to me from a competitors point of view because when I give you order funnel and things like that, see, this is a small market that we are in, Mahesh. The truth is that this market that we are serving, we are working in a duopoly situation. So we are there and there is one big competitor. And then everyone else is a distant third, fourth right? So -- and they are all unlisted. We are under no obligation -- see, my competition is all unlisted. They are all private. They are under no obligation to disclose anything. And we are in a tough market right now. So anything that I -- it's not to keep it away from you. My point is that anything that I say it's very easy for somebody to extrapolate what orders or what deals I'm changing right now. And hence, there will be a price to maintain some confidentiality around this. It's not to necessarily keep information from you. And that's why I've been saying. I have always been very transparent even in the past when the order book was new form, I came back and said that it was new forms. Now I'm telling you it's robust. That's because it's actually picked up. I've always been transparent to that extent. But to actually talk about specific numbers, it's almost like we work on a backlog basis, right? If I give you the order book, anybody can then tomorrow stand there and calculate what I'm going to tell you in future. It's that sensitive. And that's why I like to keep some confidentiality around it. I hope you understand that's what we are trying to not to keep information away, but we need to be sensitive for the market that we are working in.

Mahesh Kumar

attendee
#46

So you can share the outcome of the work in some other way also.

Nisha Dutt

executive
#47

We are actually sharing, right? I mean all the significant deals we have announced actually. So wherever we -- I feel that you need to know, we do announce in fact. We took the feedback from shareholders.

Mahesh Kumar

attendee
#48

Last investor call, you have done some announcement. I'm not disagreeing that, so that announcement you have done.

Nisha Dutt

executive
#49

Correct. Yes.

Mahesh Kumar

attendee
#50

So on that front, there is improvement.

Nisha Dutt

executive
#51

Okay. So maybe I can answer your PrivaSapien question because -- on PrivaSapien, it was a good area when we invested earlier. We are constantly monitoring it for integration opportunities in telco. But that's generally the journey actually. We haven't taken them to our customers right now or fit their product into us. We have not done any kind of integration right now. Actually that's the conversation we have been having with that founders. Honestly, we haven't found a very clean opportunity, but we continue to look for one. So currently, as it stands, it's an investment, which I think is part of conversion with...

Mahesh Kumar

attendee
#52

What about your investment thesis for that investing in that company?

Nisha Dutt

executive
#53

Investment thesis at that time, my belief was -- or at least I wasn't here, but my understanding of investment thesis or the one that we continue to hold right now is that they are working in an area which is actually becoming extremely important as we go forward, right, as the number of AI models in each and every telco and company increases disproportionately, what will happen is the security around the AI models and GenAI security will become more and more important because your attack surfaces for the company increases. And what PrivaSapien does is exactly kind of work in that area where they secure your AI and GenAI model. So I think as areas go, it has very high potential.

Sumit Agarwal

executive
#54

And just to add, I think the only thing that we also monitor is the question remains as to whether this layer of security will remain outside the LLMs or will the LLMs kind of bring it inside. And we spend constant time with them understanding what the progress is, where are they within clients, what are they delivering and so on.

Nisha Dutt

executive
#55

So we currently continue to believe that they are in a good market actually. They are also in a market that's very forward-looking in sometimes.

Mahesh Kumar

attendee
#56

What is the percentage stake Subex is holding at the moment?

Nisha Dutt

executive
#57

2.6%.

Mahesh Kumar

attendee
#58

So there is no plan to increase it.

Nisha Dutt

executive
#59

Not currently actually because I think any cash that we throw up, I mean, we have ourselves enough investment areas internally identified where I would want to plow back the cash.

Mahesh Kumar

attendee
#60

Because see that AI security is going to become the very important area in future.

Nisha Dutt

executive
#61

That's correct. Absolutely, that's why we continue to...

Mahesh Kumar

attendee
#62

And so if we invest now in a bigger chunk, say, up to 25% and around that. So you will have the say on the road map of the company and how to integrate into our products. See, that will give you an indication in the market...

Nisha Dutt

executive
#63

Yes, I hear you. But when do you see our money is -- I mean, we have a lot of our own aspirations and road maps identified, Mahesh. And I would rather invest it back and plow it back into our product suite because my span of control on our products and the markets that we deal with is so much higher, right, than when you are investing outside. So I think in that sense, I think we will make that call as we go forward.

Mahesh Kumar

attendee
#64

That is -- security is a very important area. See, if some other traditional security company invest in that and then you don't have any say, that will put your this 2% is of no use.

Nisha Dutt

executive
#65

I still think it will be of good use actually. As the valuation improves, we'll actually start to gain from it...

Mahesh Kumar

attendee
#66

See, if the valuable equity...

Nisha Dutt

executive
#67

And we very much know a subsequent round, if you've seen that we need to up our stake at that point of time, we'll make a call.

Mahesh Kumar

attendee
#68

If they dilute the stake, then your stake will come down to 0.2% or something like that.

Nisha Dutt

executive
#69

No, no, that's correct. That's what we have right to up our stake in the subsequent rounds. So when he goes to do higher fundraise, we'll take a call at that point in time.

Mahesh Kumar

attendee
#70

So what I'm suggesting you, you have this on your whiteboard because this is the area which any AI company will need.

Nisha Dutt

executive
#71

Correct, yes.

Mahesh Kumar

attendee
#72

And my last question, now when you are taking the new Board...

Operator

operator
#73

I'm sorry to interrupt, Mr. Mahesh, can you join back the queue, sir?

Mahesh Kumar

attendee
#74

No, this is my third question only. First one , this is third one. See, when you are taking new Board members, please ensure that no punter is on the Board. And second, get the expert who have global expertise or global recognition.

Nisha Dutt

executive
#75

Sure, absolutely.

Operator

operator
#76

[Operator Instructions] The next question comes from Gokul P from Subex.

Unknown Analyst

analyst
#77

So I have 3 questions. One is why -- could you explain why there's a year-on-year decrease in the APAC region revenue? Secondly...

Nisha Dutt

executive
#78

I'm sorry, I didn't catch it. Could you please say that again?

Unknown Analyst

analyst
#79

The year-on-year decrease in the revenue from the APAC region and the rest of the world.

Nisha Dutt

executive
#80

Okay. What can I...

Unknown Analyst

analyst
#81

Could you explain why there is -- what resulted in the decrease like you have lost some anchor customer? Or is it just like a year-on-year thing and it will ever occur in coming quarters?

Nisha Dutt

executive
#82

No. I mean we have -- like I've said before also, we have 0 churn right now. So we have not lost any customers, but it's a nature of quarter-on-quarter, right? Some quarters, you have more MS, sometimes you have some CR shutdown. So it's the nature of what kind of work that you are doing in every region. It's not reflective of losing any customers per se. So these kind of small variations you will see across quarters in regions.

Sumit Agarwal

executive
#83

And secondly, year-on-year, the decline is largely the non-telco, which the sector of business that we're talking. And as a strategic decision, it came up. So -- but from a telco business, if you see our investor takes also, it is holding it up, but there's some marginal decline based on the nature of some managed services or implementation services, broadly the revenues are holding it up.

Nisha Dutt

executive
#84

Yes.

Unknown Analyst

analyst
#85

Okay. Understood. And secondly, on the monthly recurring revenue. We used to report about a year ago and we have stopped reporting it over the past few quarters. So is there any increase in the revenue? Because last time we talked about it, you mentioned that it takes about a year for these projects to be implemented and get reflected in the numbers. So is there any increase in the revenue rate? Or is it still flat? And when would you see change towards the...

Sumit Agarwal

executive
#86

So currently, it is more or less flat. Yes. Currently, it's more or less flat because still we have not really converted the entire revenue to the subscription and all because there bulk of the implementations are still on. And as we explained earlier also, it's the large implementations are there. So once you finish the implementation cycle, then only the subscriptions or support services start. So still from that angle, it is there. There's a small uptick is there, but it is -- I will say it is broadly in the range of the similar which we used to report earlier. That's what we stopped reporting because it's just not giving the real outcome to that. So once we catch it up, we will start thinking about reporting that piece.

Unknown Analyst

analyst
#87

And could you like guide when -- in how many quarters we can see a change in the numbers?

Sumit Agarwal

executive
#88

Which number you're saying, the MRR?

Unknown Analyst

analyst
#89

Yes.

Sumit Agarwal

executive
#90

Maybe another 3, 4 quarters from now.

Nisha Dutt

executive
#91

Yes.

Unknown Analyst

analyst
#92

Okay. Understood. And thirdly, this is also about a few quarters back, you had mentioned that there is a few of old timers in the sales team, there is some inflexibility in them. And since we are overall having a change in the entire company regarding the independent directors and the sales team, so are you going to be -- is there going to be some replacements or new hires? Broadly, will you be looking to replace the sales team that you had referred to in a few quarters back?

Nisha Dutt

executive
#93

We have actually, right? I mean the sales head has been onboarded as of, I think, last week. So the Head of Sales himself has been changed. And I think we are making some other changes as well downstream. But again, as you can imagine, it's not going to be 100% turnover. It's going to be -- we'll do it in parts. But we have already made quite a few changes. So when I think of the reset, it's true. I think that we have a Board level reset, we have a management reset that's going on. We have a brand level reset. So there are resets that are happening, product portfolio. So we are looking at it comprehensively.

Unknown Analyst

analyst
#94

Okay. And finally, about the Sectrio. So we had 2 contracts and one was almost near negotiation for closure. So has the closure happened, could you please update on that?

Nisha Dutt

executive
#95

We are almost done. We are just dotting the i's and crossing the t's. We are almost done. So with one, we are done, the other one, we are in the recovery process, as I mentioned before.

Operator

operator
#96

[Operator Instructions] The next question comes from [ Ajay Doshi ], an individual investor.

Unknown Attendee

attendee
#97

Madam, thanks for your views presented past and looking ahead for the future. AI is your product. And AI is the word which is used everywhere in all newspapers and journals. This is going to be the future. It seems presently. Now, with AI in the driver seat for you in telecom, have you thought about diversifying? See, what views I'm presenting is my personal. It's not binding on you. But just my views after reading the financial newspapers and journals. Is company developing any product in other fields such as legal, education, defense or power? There's a big focus. Now, power is -- in the end, you can summarize if you wish, but just -- power theft is a very alarming issue in this country, transmission and distribution, where lakhs of millions of watts or units have been taken away by theft. There are big power companies, Adani, Torrent, Tata and JSW Energy. And I view this as big business for the future. If company is thinking of diversifying from telecom to other businesses? These are going to be future business, legal, education and defense. Madam, effects of changes in U.S. law, H-1B visa fee hike and HIRE Act, so I would like to know your views affecting this company where you have a product in America, a company in America also. Your vision for the future, you have presented [Audio Gap] gold and silver. I'm confident you will take Subex Limited to new heights in the years to come.

Nisha Dutt

executive
#98

Thank you, Ajay. Thank you for that vote of confidence. So just to answer your question in terms of adjacencies, so telco adjacencies are -- see, when you talk about defense or legal or education, I don't think of them as adjacencies. They are like new verticals by themselves actually. And where we are still focused on is telco adjacencies. So like I also mentioned before, a lot of people have asked me earlier also, why don't you move away from telco? And I always feel that telco first and then adjacencies. The reason is because if I look at the amount of growth or the quantum of growth that I really need right now, I think we have more than enough headroom actually where we are. We just need to make sure that we make it happen. And again, when I talk about adjacencies, there are sectors like telco wallet. I'm talking about, which is kind of fintech, telco fintech. I'm talking about OTT, which is all your Netflix and Amazon Prime and all these platforms. So we are looking at adjacencies. The challenge of going into an entirely new domain, right, like take, for example, legal, is truly that the GTM, the cost of actually cracking a market open is extremely high when you do not have domain knowledge in a certain domain. And that becomes a big factor for us. So where I wanted to go is to make sure that, first of all, my current suite of products can horizontally scale into that domain. So for instance, if I do fraud investigations or I do fraud management, right, my fraud management can actually go into a fintech or a wallet because it's like transaction monitoring. It's very easy for me to horizontally scale my product into that. But can I horizontally scale a fraud management product into education? I'm not sure. And do I understand enough about that domain to be able to go crack it at a low GTM cost? Again, I am not sure because it's many steps removed from where we are. So we are actually thinking about some of these things. This is constantly a debate internally as well. But where we are, I'm looking more in terms of adjacencies right now, looking at bad debt, how do you create AI models for bad debt, for instance. Can I take that to fintech and finance institutions? Yes. Answer is, yes. But can I take it to legal? I am not sure. So those are opportunities we are evaluating. But again, I want to make sure that whatever we do, we don't do it at the cost of very high GTM, right? If your GTM cost goes very high, it kind of defeats the purpose. So we are building [ today ]. And I take your point in consideration. I think these are industries of the future. But I feel that where we are headed as a product company in terms of making sure that we are able to fight fraud very, very effectively across domains, I think that is also the future. I'm taking a big bet on that because I feel that we are experiencing it every day, right, right from your delivery fraud to your WhatsApp fraud to your SMS. The fraud is all pervasive. And the more that AI agents come into play, this is only going to get worse actually. So I think in that sense, our bet on the future is to see if we can be the efficient machine that actually fights fraud for telco and for adjacencies and for, I would say, even financial sector in future. So that is where our biggest bet is actually. So it's more, I would say, a domain that we have picked in a place that we have, I would say, cut our teeth, and for the last 30 years, we have cut our teeth on fraud. And this sector, we understand this domain, we understand, we know how to fight fraud. And that could horizontally scale into sectors where we need to take it. So that's how we are taking a bet. Instead of trying to figure out what product I should build for a legal sector, I would rather take what I know and see how I can horizontally scale it into other things. So that's pretty much the kind of approach that we are taking right now. So, that was your question. I think there was -- I think I probably answered that.

Unknown Attendee

attendee
#99

Effect of changes in U.S. law.

Nisha Dutt

executive
#100

U.S. laws, actually, honestly, it hasn't directly affected us so much because we -- most of our -- my build team is actually sitting in Bangalore next to us. So we haven't had major challenges. We have had some hiccups in the sense that sometimes when we have to deploy resources on site, we have had some visa challenges and all that, but nothing insurmountable right now. I'm not seeing any direct impact to our business, honestly, from that perspective.

Unknown Attendee

attendee
#101

But just keep a small note in your notebook regarding this diversification in power transmission and distribution losses.

Nisha Dutt

executive
#102

Sure. Okay. Point taken. Thank you, Ajay.

Operator

operator
#103

The next question comes from Jitendra Bhutoria, an individual investor.

Jitendra Bhutoria

attendee
#104

My first question is regarding Sectrio. We had 2 contracts. One was already closed. The other was on the brink of closure. Now, what is the status on that? And what is the amount recoverable so far the second contract is concerned? The first one, you said, you had taken a write-off and still you're trying to recover that money. But what about the second one? What is the amount recoverable?

Nisha Dutt

executive
#105

Actually, we have no recovery in -- so when I said 2 contracts to be closed, it didn't seem that we have money to be recovered from there. We have only in one contract, which we have taken a provision for, you are aware of that, in Q4. The other one was we were only trying to wind down our services there. We have no recovery to make from them, actually. The money has come. Everything is clean there. We are just trying to wind down our services so that we can exit the contract in a more elegant way. That was the only closure that we were looking for. There was no recovery per se.

Jitendra Bhutoria

attendee
#106

And what is the timeline you expect to close the second one?

Nisha Dutt

executive
#107

Like I said, it's almost done, dotting the i's, crossing the t's. We are hoping to wind it out this quarter.

Jitendra Bhutoria

attendee
#108

This quarter. Okay. And the second thing is, you were talking about -- we had invested in this Middle East subsidiary recently. So what do you think this could spell out in numbers so far the next two quarters? When do you think that it will be -- add good revenues, by which quarter?

Sumit Agarwal

executive
#109

So, Middle East subsidiary, as we explained last time as well, it is more about supporting that entity for their working capital needs. And all our contracting structure is, the subsidiaries typically sign up contracts with the end customer. And the revenue then flows down based on the global transfer pricing norms around on this, okay? So this entity, since it has a bit of a [ net worth ] issue, so that's what we supported to capitalize that entity. The businesses broadly remain same. This money which we have spent, it is within the group because it is more about the recapitalization, and supporting that entity is viable enough to take the subsequent contract. That's why we did it. As Nisha was explaining earlier also, we do have our revenue challenges in group, but our order books now look pretty strong. So hopefully, we will turn. And the Middle East market for us is a key market. So any growth in that market will basically go through this entity while we capitalize.

Jitendra Bhutoria

attendee
#110

One more question. I remember, in one of the con calls, it was told that some receivables were stuck because of foreign exchange in some geography like Berma, maybe some other geography. What is the status on that? And what is the amount that was to be recoverable -- receivable?

Sumit Agarwal

executive
#111

It was -- that issue is now sorted because typically, there are certain regions where we work where the money or dollars are not there in that country. For whatever reason, it could be a country-specific issue or it's like a geopolitical issue. So it's like a business as usual. Maybe that particular quarter, which we reported, that has an issue. Now everything is clean, and we don't find -- there are a few delays in the collection happening, but that we closely monitor. But currently, we don't have any kind of that issue.

Nisha Dutt

executive
#112

Yes, we don't have any contracts right now that are stuck.

Jitendra Bhutoria

attendee
#113

So, that is all sorted out. That means whatever was stuck maybe long back...

Nisha Dutt

executive
#114

It sorted out. And also -- Jitendra, we also proactively don't go into countries where we feel that currency is going to be a challenge. So there are also places where we have walked away because we felt that we really cannot recover our money from here. So in those cases, we have also walked away from our [ business ]. So we are taking that call because there is no point in doing work and not being able to recover your money later.

Jitendra Bhutoria

attendee
#115

Correct, correct. One more thing. You have a goodwill of about INR 196 crores on the balance sheet...

Operator

operator
#116

Sorry to interrupt, sir. Mr. Jitendra, can you join back the queue?

Jitendra Bhutoria

attendee
#117

Yes, I will. Okay.

Operator

operator
#118

[Operator Instructions] The next question comes from Ajay Desai from Subex.

Unknown Attendee

attendee
#119

I actually missed the opening statement, which you gave. So just I am trying to get an understanding about the status of the Board appointment for the vacant seat.

Nisha Dutt

executive
#120

So I was -- so I said in the opening, Ajay, that before the Q3 call, we should have Board reconstituted. The point I was making was that I have received a lot of questions offline as well from the shareholders saying that why haven't you appointed the Board yet. So my point was that let's not do it in a hurry. It doesn't make sense for filling the seat just for the sake of it. We have a direction that we have received from shareholders in the sense of I understand what you're looking for in the Board. And we'll make sure that we find the right fit people for that. So it might take us some time, but I'm still hoping to fill all the positions before the next Board meeting.

Unknown Attendee

attendee
#121

Sure. So we would love to have people coming from technocrat background with a renowned face in the industry, basically.

Nisha Dutt

executive
#122

Sure.

Operator

operator
#123

The next question comes from [ Patrick Matheus ], an individual investor.

Unknown Attendee

attendee
#124

Yes. We always mentioned that we have 150 customers reach -- global reach. And I've been seeing this statement for quite some time. In reality, how many customers are we practically engaging with? And how many customers currently are active customers?

Nisha Dutt

executive
#125

So when we say 150 customers, it would be that number. The way we calculate that number is that do they have an installed base? Do they -- are they working with one or more of our products? And do we have an AMC coming from there? And do we have an active billing going on with those customers? In terms of engagement, to answer your question, typically, with all our, I would say, the important and top customers, we have a process where we do a quarterly review. We call it a QBR process. We quarterly actually get on a call with them, the services team. We'll get on a call with them and give them updates about what's new in our products and also hear any feedback. So we do have an engagement mechanism, which happens in different ways.

Unknown Attendee

attendee
#126

I would like more specific answers in terms of how many customers are we practically engaged [indiscernible] order.

Nisha Dutt

executive
#127

When you say engaged, do you mean that how many customers...

Unknown Attendee

attendee
#128

I have been in sales for 30 years in global MNC. So please give some direct answer.

Nisha Dutt

executive
#129

No, I'm asking you, are you asking that how many people are paying us today? Is that your question?

Unknown Attendee

attendee
#130

No, I'm asking, how many customers does the sales team actively engage with, which can simply be defined that they have met the customer. They are talking to the customer. There are active deals being spoken about. That's where the funnel will come from. The 150 number makes no sense if there is no sales team engaged with the customer. There is always a long tail of number of customers and there is a set of active customers. Being in sales, I've always known that it's an 80-20 rule where 20 customers always are the top customers that have business potential. The balance is just a list.

Nisha Dutt

executive
#131

Which is correct. I mean, your understanding is absolutely bang on. So we do have sales team that engage with customers on a periodic basis. You're also right about the 80-20. Hello? Are you able to hear us?

Unknown Attendee

attendee
#132

Yes, yes.

Nisha Dutt

executive
#133

Okay. So what happens is that the customer engagement happens in 2 levels, right, for us. One is sales and other is services because our services is also actively engaged with customers. So wherever there are opportunities, let's say, of CRs and all that, our services is actually handling it. Where there is an opportunity of a fresh sale or a product upgrade and all that, that's where our sales guys handle it. But in terms of pipeline build, just so you get a sense of our engagement with customers, typically, the sales guys have a target of building a 4x or 5x pipeline. So let's say that if I want them to do [ $10 million ] in a year, I'm just giving an example, then I would -- a sales guy would have to build a pipeline of [ $40 million to $50 million ] for me. And that would mean that, that's the quantum of engagement everyone would have because they need to bring that pipeline, given our conversion rates and all that, right? So we always have an active pipeline discussion. We have pipeline building. So obviously, some are more active conversations, which are near-term conversions. And then, there are conversations that you are making in parallel to convert in future quarters. If you were to ask me, I cannot put a number to it right now, but I can definitely tell you that our pipeline tracking is at 4x to 5x of the order intake that we are looking to do in a particular year.

Unknown Attendee

attendee
#134

So third question, going back to the question that -- I think Mahesh is his name, who had insisted upon sharing of certain more details. We are not asking for names of customers, which can have competitive issues. What people are asking for is the size of the pipeline that you have? What is the funnel you are working on? When we are saying that we will reach INR 100 crores [indiscernible], we are targeting at maybe 20% growth over last year, we should have a pipeline, okay? As investors, we -- I personally have been invested in this company for over 12 years. I am where I am, where I was 12 years ago. So when we ask, we would want to know whether in terms of growth, is there an order pipeline? Is there a funnel 1:5 or whatever is the conversion ratio in place, progressing? Because that is the real metrics which will give us some real answers. Otherwise, we have been attending conference calls. We have been looking at fancy presentations for years on end now.

Nisha Dutt

executive
#135

Right. So see, in terms of funnel, we are typically targeting in -- for instance, in this year, we are targeting a funnel of [ $180 million to $200 million ], if that answers your question. So typically, that's the range in which we want our funnel built. In terms of what I think -- see, again, we are building a funnel to that quantum. How much of that percentage we will convert actually? When will it come for conversion? These are things that we are closely monitoring. But beyond that, I think or at least our view was that what is more material to you as shareholders and what you can actually reliably act upon is when I do a deal disclosure to you, right? That's a deal that's in my bag. I know that there is going to be certain revenue that will come against that deal, correct? So I would think that, that gives you a much better clarity in what to expect in coming quarters when we announce deal wins. My funnel, I can tell you, it's [ $180 million to $200 million ], but does that give you any better clarity in terms of how my revenues will build up? If it does, then I'm happy to tell you that number. But we weren't really sure how it helps. So that's the [ quantum here ].

Unknown Attendee

attendee
#136

So given whatever is our experience with Subex, thing is, we have always had a lot of surprises. So one of the metrics is that if you are targeting some amount of revenue, there has to be a funnel that backs it up. Now, whether the conversion ratio is 1:5, 1:10, 1: 20 can vary. But the least -- bare minimum least common denominator is there is an active funnel in place. That's how it helps.

Nisha Dutt

executive
#137

Absolutely. I mean, I agree with you, 100% agree with you. And when we do our AOPs as well, we typically when we do our budgeting exercise, whatever revenue target we end up taking with the Board is obviously backed by the pipeline and the funnel that we have, right? We wouldn't want to take a target that we cannot actually deliver to later. Of course, as the year unfolds, we see a lot of hits and misses, and that's how the year unfolds. Sometimes the timing of deals get slipped away, so like it happened to us last year. So those are things that we control to the extent we can. But I kind of -- I can assure you that any time we take any target, it's backed by a funnel. It's backed by a pipeline. I mean we -- otherwise, I don't know, we'll be working in vacuum otherwise. So that's always there. There is a diligence. There is a process behind it. In fact, I can tell you that every 2 weeks, we actually meet just for funnel [ revision ]. There is a big funnel call that happens. It's called a pipeline discussion that we do with our sales guy on a consistent biweekly [indiscernible]. So there is a cadence around it. It's tracked very closely. A lot of our revenues and everything depends on it. So quite aware. But if it helps you, then it's around [ $180 million to $200 ] is what we are tracking right now.

Unknown Attendee

attendee
#138

Sure. It does help because in the past, we have been misled for many years. That is the reason where the trust issue comes from.

Nisha Dutt

executive
#139

Again, I can only speak for -- since I have been here, I feel that I've been -- my approach has been quite direct. At least I've been candid with all of you. I can only say that I -- the intention is not to tell you one thing and do something else. That's why I've been very candid generally in my conversation. So what I can share -- yes, the idea is never to misguide, honestly.

Operator

operator
#140

We have a follow-up question from Sanjyot Khare, an individual investor.

Sanjyot Khare

attendee
#141

So in one of the questions, Nisha, you mentioned that -- yes, it's good that we have won good orders like about $12 million or $15 million, which is around INR 120 crores. Are we seeing that any of these new orders, are we going to realize any revenue from Q3 onwards? Or it will be happening -- revenue will be starting only from the next financial year for these orders?

Sumit Agarwal

executive
#142

Yes. Typically, this order, which is -- when we reported, it is a large order like ranges from 4 to 5 years. And there are -- in that, there are certain renewals orders. So basically, like our annuity-wise is so strong, we keep winning that. So, that renewal orders, there will be some revenue, but you will not get the revenue growth per se. It is more about maintaining the revenue. So, that is one piece. And then, if implementation-related orders are there, it will -- you will start -- we will start translating some portion of the revenue in this year. And then, obviously, once it's complete, then the other piece of subscriptions and other comes. So it is -- so obviously, there will be some percentage will get converted this year around on this, yes.

Nisha Dutt

executive
#143

Yes. You will see a percentage of like 20%, 30% get converted in the year, and then rest of it gets spilled over to next year. This is how we -- like I was saying, we are in a business of backlog. So what it means is that in the beginning of the year, I know where 80% of the revenues will come from. We have quite a bit of certainty. We enter the year with that, and then the fight is for the rest 20% and all that. So that's typically how it works. Our business is like that.

Sanjyot Khare

attendee
#144

Sure. I was hoping that like because of -- yes, at least 20% kind of can be realized in this financial year, maybe 80% later. So that's a good thing because it's -- and other thing about -- yes, I think your Subex customer event is coming up next week, probably.

Nisha Dutt

executive
#145

Correct. That's right.

Sanjyot Khare

attendee
#146

And I hope you got a good response and many customers are joining for that. So like that -- in one of the calls, you mentioned that you -- Subex is planning to host the meetings with analysts and institutional investors. So are you planning to do that also in this quarter, next quarter as things are getting better now?

Nisha Dutt

executive
#147

That's the plan. We will come up with an engagement plan because as you must have noticed earlier in the call that we do have an Investor Relations agency now on board with us. So we are carving out a plan with them on how we go to market, how we engage with investors. So there is a plan that we are putting together. But as a first step, we definitely wanted to see if we can do an outreach to our current shareholders at least and meet them since I think we have generally not met in person at all. So this is also your opportunity to come and see your own company. So I think -- so that's the first step for us, and we are going to come up with a roadshow plan subsequently.

Sanjyot Khare

attendee
#148

Yes, sure. That's going to be really nice. I mean, it's going to be happening after a long time. [Technical Difficulty] I have it. I mean, again, you were answering to one of the questions that whether Subex is planning to diversify into any other domains, and I completely understand. I mean, you have a technology [Technical Difficulty]

Operator

operator
#149

I'm sorry to interrupt. Your voice is not clear.

Nisha Dutt

executive
#150

Yes, your voice is not clear. It's cutting -- I'm unable to understand.

Sanjyot Khare

attendee
#151

Can you hear me? Can you hear me?

Nisha Dutt

executive
#152

Yes.

Sanjyot Khare

attendee
#153

Yes. Sorry for that. I was just saying, I'm just repeating that one of the questions about whether Subex is going to diversify into any other domains. And completely understand it's a huge cost involved into, taking products into the newer markets for the company. So the company already having product and technology, so whether -- is company thinking to license the product or technology to current partners who are already in those different domains? For example, Tech Mahindra probably is a partner into telecom, but they also have a domain, whether it's banking, insurance, retail, and they can take it -- the product to that, whether licensing the technology to different companies. But are you thinking about that?

Nisha Dutt

executive
#154

Actually, honestly, we do work with TechM and other partners, SIs as well. Are we actively thinking of licensing? We haven't really had those conversations, to be honest, because the way our products are built, it can be horizontally scaled, but that's not without actually production -- I would say, development effort. So today, it's very designed for a certain kind of customers. So if I were to take the same product and take it to an entirely new domain, it would require a lot of development effort at our end. It's not something that I can license out and they would be able to just do a [indiscernible]. So our product is not designed with that actually, so currently.

Operator

operator
#155

[Operator Instructions] The next question comes from Abhishek Kale, an individual investor.

Abhishek Kale

attendee
#156

Am I audible?

Nisha Dutt

executive
#157

Yes. You are.

Abhishek Kale

attendee
#158

Nisha, a follow-up. We have a large amount of cash sitting on our books. I'm not sure if there are any regulatory hurdles which prevent us from doing a buyback or paying out dividends. So can you or Sumit, anybody explain more about that?

Sumit Agarwal

executive
#159

So basically, yes, there is a regulatory hurdle because the company retained earnings is still negative. So there's -- a buyback provision is there, whereby it has to be funded out of the retained earnings. So unfortunately, we are not there. We are on a negative trajectory. And with this year, it's piling it up. So hopefully, in a couple of years, we'll recover back to the profitability trajectory. So, that is actually a regulatory issue. Coming back to the funds in the balance sheet right now, currently, we are doing more about treasury call and do the ideal money investment in the respective scripts around on that. But having said that, now -- and I'll leave Nisha to add on -- basically, the whole idea is to get the profitability back, which we have done now. So this money, we will work on reinvesting into the businesses, which will give us the next level of growth. So -- but yes, we can...

Operator

operator
#160

We have a follow-up question from Mahesh Kumar, an individual investor.

Mahesh Kumar

attendee
#161

Yes, Nisha, you mentioned that in Investor Day, you are going to make presentation on the product road map. Is this correct?

Nisha Dutt

executive
#162

That's correct.

Mahesh Kumar

attendee
#163

So what is the investment required for all these different product developments is first question. Second question, how much revenue each product is going to generate? Are you going to share this information in the Investor Day?

Nisha Dutt

executive
#164

I haven't actually designed it yet. But to the extent it's appropriate to share, we will share. I mean, currently on the product [indiscernible]...

Mahesh Kumar

attendee
#165

Because we should not go into the same trap like IoT and IDcentral.

Nisha Dutt

executive
#166

No, absolutely. These products are getting built on our own. So for instance, I already have a revenue assurance product. So the road map for revenue assurance might -- we'll present that to tell you how we are planning to build that product out further and what kind of industries it will help us unlock, so what additional TAM I can unlock, for instance. That I can -- I'll be happy to share that with every product road map...

Mahesh Kumar

attendee
#167

I'm asking this question now because any new product development, generally, people do the analysis of cost-benefit analysis. If I invest INR 1 crore in this product development, what is the factor I will get the return on that? If such analysis is being done because we should not enter into area where we will burn the cash again and again, clean the balance sheet.

Nisha Dutt

executive
#168

No, no, absolutely right. Actually, one of the first decisions when we said that we have to exit some of the businesses, maybe you recollect, Mahesh, that I had mentioned that we always do our IRR calculation, right? And that IRR calculation was not adding up for me on the businesses that we ended up exiting because that wasn't adding up. So I am very conscious of this, and we always do our IRR calculation before we will invest any money because you're absolutely right, we cannot be in this cycle where we invest in products and then they don't yield us any benefit. So, that discipline, we have, 100%.

Mahesh Kumar

attendee
#169

Whatever new products you are contemplating or envisaging, is there any feedback from the customer? Are they really needing such thing in future?

Nisha Dutt

executive
#170

We don't build in isolation at all, actually. So typically, what we do is, we call it building with the customer. We'll take a marquee customer, we'll POC, build with them, we'll take feedback and sort of build further. So it's a very iterative process because I completely believe that we don't know everything, and we are not going to build it and hope that they come sometime. So that's definitely not what we do. Even in the UC that we have coming up next week, right, the user conference, we are going to do a voice of customer. So there is a process, we call it voice of customer, where we collect data from customers on a periodic basis on usability of our product, what features they would like to see, what else are we missing. So this is a standardized, I would say, a very rigorous process that we do, and we'll be repeating this in our UC. Actually, we have a session around POC, where we'll go and collect information. So definitely agree with you. We don't build and just hope that somebody will come buy it. I mean, that's not how we are going to build at all.

Mahesh Kumar

attendee
#171

No, because we should not repeat the mistakes of past.

Nisha Dutt

executive
#172

Absolutely. We should make new mistakes.

Mahesh Kumar

attendee
#173

No, no, no. See, small company cannot afford to make mistakes.

Nisha Dutt

executive
#174

No, I'm joking. I'm joking.

Mahesh Kumar

attendee
#175

Because we have invested in the company for the last 17 years and return is 0.

Nisha Dutt

executive
#176

Please rest assured, we have a very strong fiscal discipline. And I can tell you that this bottom line has not come by itself, right? There has been a lot of...

Mahesh Kumar

attendee
#177

That's why I'm not asking a question on those areas in this conference.

Nisha Dutt

executive
#178

[Foreign Language] That's what I'm saying. So there is a structured process that we have been following. Every business must meet an internal metric for us. It's a go, no-go gate for us. I am happy to kill a product that's very advanced also if it does not meet my gate. So we are very rigorous about that, actually. I don't think that you need to be worried about that aspect. I can assure you that we will not do that again.

Mahesh Kumar

attendee
#179

On Investor Day, if it is possible, not -- try to schedule it on weekend.

Nisha Dutt

executive
#180

Okay. Let's see what we can do because I have multiple parties and you have to take many people along here. So...

Mahesh Kumar

attendee
#181

Yes, because what happens, then it becomes easy to attend. Otherwise, we have to leave our job and come for one day there.

Nisha Dutt

executive
#182

But Mahesh, this is your own company, so you must come.

Mahesh Kumar

attendee
#183

No, no. I am also responsible in my company also.

Nisha Dutt

executive
#184

I am sure one day in a year, you can spare for Subex. But no, I take your point. We'll kind of do some conversations with some more shareholders and see what works best.

Operator

operator
#185

The last question comes from Jitendra Bhutoria, an individual investor.

Jitendra Bhutoria

attendee
#186

I was just hearing this call and I think you had mentioned some legacy issues. Can you spell out the legacy issues which you feel could be -- could come out maybe? And secondly, there's a goodwill of INR 196 crores on the balance sheet. Can we have a split of which businesses this reflects?

Nisha Dutt

executive
#187

Sorry, I...

Sumit Agarwal

executive
#188

So INR 196 crores, which you're talking about, it's a goodwill, correct? Because we barely hear you correctly. Yes. So the goodwill, you know that it's coming out from the -- from our main IP, which is the RAFM IP. So, that is there in the balance sheet. And as a -- yearly, we do an impairment exercise around on that and see whether the carrying value is sufficient enough, based on the future updates and the business around on that. So, as a process, again, you will appreciate it's a yearly process. It's typically audit process. And it goes as a mandatory impairment testing. If any impairment comes, we take a hit. If it's not, then obviously, it continues as that. So -- and this quarter also, we did reported the balance sheet, and this carrying value seems to be sufficient enough, and that's how we did it.

Jitendra Bhutoria

attendee
#189

Of course, you are reporting the balance sheet. But the point is, when you talk about legacy issues and you had spoken about noncash-related onetime could be possible. So it has to be out of that goodwill only then. So that is the reason I'm asking what are the legacy issues which you can spell out?

Nisha Dutt

executive
#190

Legacy issues are some of these things that we continue to carry on the balance sheet and all that. So there are some structural issues. Again, these are things that happen on an annual basis. Like he was saying, annually, we'll do the impairment exercise, and we will take a call at that point of time. So I just -- I feel that all the current ongoing businesses and cleanup that had to be done is -- I actually think that it's behind us. But there are some legacy issues which are -- continue with -- to kind of be with us, and we'll continue to take it as it comes. I mean, this is not something that we can actively work upon as you can. There's nothing that I can actively do about it right now. Wherever we could actively do a cleanup, it has happened. So everything else, we have to take it as it comes. Sorry?

Jitendra Bhutoria

attendee
#191

But again, it will come as a surprise.

Nisha Dutt

executive
#192

I can't hear you very clearly, Jitendra.

Jitendra Bhutoria

attendee
#193

What I'm trying to say is, again, then it might come as a surprise in one of the quarters.

Nisha Dutt

executive
#194

I would say that you are -- I mean, all the investors have been looking at our P&L and balance sheet pretty closely. So I think there should be no surprises anymore in the sense that you are aware of the legacy issues that we are carrying. And we will do the impairment exercise. And if it has to be done, then we will take it. I mean, that's really -- it's more procedural for me at this point of time. There is -- it's not a part that I can control, Jitendra, as you can appreciate. This is a legacy -- this is not something that I'm actively working on that I can somehow control. So it's a noncash item also. So it has to be dealt with in an appropriate manner. So will it happen in the upcoming quarters? That's why I said that if it is legacy and if there is some structural thing that has to be done, we'll take care of it. But you are aware that it is there. That matter remains on the balance sheet.

Jitendra Bhutoria

attendee
#195

No, I appreciate.

Operator

operator
#196

Thank you. Now, I hand over the floor to management for closing comments.

Nisha Dutt

executive
#197

No. Thank you all for again joining us. I think overall, the guidance that I can give is that I think H1 has been fairly good. I think we ended Q2 on a good note in terms of order book and the profitability. We are looking to continue the momentum in H2. Typically, H2 ends up being a little -- if you have been with us, you will know that H2 ends up being a little -- slightly better than H1. So we are hoping that we continue the momentum. Again, please as and when we announce the Investor Day, I look forward to seeing most of you here. Please do come. We will share the information on the products, on adjacencies, on new areas, on the TAM, everything that you have been asking for, for a while. So we'll share as much as we can. But in the meantime, if you have any questions that we haven't been able to answer today, please write to us. You know how to reach us. Write to us, and we'll promptly get back to you. But thank you for your continued support and faith in the company. So again, look forward to speaking to you next quarter. Thank you.

Operator

operator
#198

Thank you, ma'am. Ladies and gentlemen, this concludes your conference call for today. Thank you for your participation and for using Door Sabha's conference call service. You may disconnect your lines now. Thank you, and have a good day.

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