Synchrony Financial (SYF) Earnings Call Transcript & Summary

December 9, 2025

US Financials Consumer Finance Company Conference Presentations 36 min

Earnings Call Speaker Segments

Ryan Nash

Analysts
#1

All right. I want to thank everybody for coming, kicking off the conference for the fourth straight year. We're excited to once again have Synchrony Financial joining us. So Synchrony had another strong year, winning back a major partner, managed credit better than most and has bought back a ton of stock to help drive earnings growth. Here to share their insights on how the momentum is going to continue into '26. CEO, Brian Doubles; and CFO, Brian Wenzel. Today's presentation is going to be a fireside chat.

Ryan Nash

Analysts
#2

So Brian, let's kick it off. Despite a lot of noise in the macro, it's been another successful year for the company. You renewed over 40 partners, including bringing back Walmart. Credit continues to be strong, returned a lot of capital. So given that backdrop, maybe just talk about how you think the position is positioned into '26. And really what are the key things that you're focused on?

Brian Doubles

Executives
#3

Yes, Ryan. First, thanks for having us. Excited to be here. I think the -- I'm really proud of how the team executed in '25. I think we're set up well as we head into 2026. You mentioned a lot of the things that we executed. I feel really good about credit. I feel really good about the return to growth. We launched Walmart OnePay, Amazon Pay Later, physical card with PayPal. So there's a lot to be excited about. And most of those are very early days as we sit here in '25, but we'll pay some big dividends, I think, as we get into '26 and beyond. If you look at the platforms, I feel really good about Health & Wellness and the investments that we're making there. Those are certainly paying off. We're trying to deepen the moat that we have around that business. Digital is performing well. Just given the partner mix there, we should continue to see probably outsized growth there as you get into '26. D&V will be bolstered by, obviously, Walmart OnePay. We're thrilled with the early results there. It is still very early, but fastest-growing program in our history, and we feel great about how that's positioned. And so everywhere you look inside the business, I feel really good heading into '26. And then the other thing that we talked about when we did third quarter earnings was we still have the ability to open up a little bit more on credit. So very proud of how the team performed and how they were able to dial in credit in '25 and get it back at or a little bit below our target range. That gives us some opportunity to open up a little bit. Assuming the consumer continues to be as resilient as they've been, that will provide another little tailwind as we get into '26.

Ryan Nash

Analysts
#4

So speaking of the consumer, let's spend a minute or 2 talking about the health of the consumer. You talked about loan growth has been slow, but it sounds like there's signs that it could improve. Spend volume turned positive in 3Q due to both average transaction volume and frequency, both have been improving. Maybe just talk about what you're seeing from the consumer and maybe just talk a little bit about the difference between the prime and subprime cohorts.

Brian Doubles

Executives
#5

Yes, sure. So look, third quarter, plus 2% on purchase volume. It was nice to see that inflection point. I think that bodes well as we get into the fourth quarter and into 2026. You mentioned ATV and ATF, both improving, and they're improving across all credit segments. We're seeing a little bit more improvement in the non-prime segment, just given we're lapping some of the credit actions that we took, remix that segment a little bit. Prime is performing pretty well, and then we're seeing outsized growth as I think everybody is in the super prime segment. I mean they're being -- that segment, in particular, they're being bolstered by the stock market gains, better consumer confidence at that level. And so I think that will continue into 2026 as well.

Ryan Nash

Analysts
#6

Maybe just narrowing on the near term. Maybe as a follow-up, maybe talk about what you're seeing in terms of spend in 4Q. Any noticeable trends that are noticing in terms of spend patterns around the holidays?

Brian Doubles

Executives
#7

Look, I think fourth quarter, so I would say a couple of things. First, the momentum that we saw in the third quarter has continued as we get into October, November. So November was a little bit better than October. I think that gives us some confidence. I think BW can talk a little bit about specifically holiday and what we're seeing there. But the trends that we highlighted in the third quarter seem to be continuing as we get into the fourth. And I think that provides a pretty good setup as we get into 2026. I don't know if there's anything you want to touch on holiday.

Brian Wenzel

Executives
#8

Yes. First of all, Ryan, thank you for being here. Thanks for inviting us. But when you think about holiday, I want to first kind of define holiday, right? Because I think you're going to hear this term a lot today and tomorrow. Holiday for us, we define it is really November 1 through call it, the Christmas time frame, number one. Number two, we look at holiday for retailers that are really impacted by holiday. So that's about 2/3 of our sales, about 1/3 of it is non-holiday related. So when we look at that -- with that definition for a second, we look at holiday, I'd say November 1 through the, call it, the Black Friday or Thanksgiving week was actually very strong. So there was a pull forward of sales. There was some promotional activity that drove that. So we saw really good growth. That moderated a bit really during the Thanksgiving week and the week after. But then again, you look at this weekend, this weekend was again really strong. So kind of windows that are really being driven by, I'd say, some promotional activity. If I go down deeper and I look at that holiday mix by platform, that curve that I just talked about is consistent across all the platforms. So it's not idiosyncratic. It's not any outside influences. It is consistent across that. So that is what we see. And I think when we look at external data, relative to that period, I think we generally were positive to that or consistent with that at worst. So I think we're in a good place. And listen, a lot of -- anecdotally, a lot of our partners, we actually gained penetration so far during this period. So we feel good about holiday, and Brian talked about the trajectory of sales being improving throughout the year, which is a really good exit point for us as we close out 2025.

Ryan Nash

Analysts
#9

And maybe while we're talking about near-term dynamics, you released your 8-K this morning, which I was in the office for and showed credit trends continuing to outperform seasonality. And I think on a positive note, loan growth is showing signs of improving, which I think was very encouraging. So maybe just talk a little bit about what you released this morning. Maybe any other pieces of 4Q guidance that you wanted to comment on as we sit here today.

Brian Wenzel

Executives
#10

First of all, Ryan, you know this, we actually don't do inter-quarter guidance changes really. But we were really pleased -- Brian talked about, we're really pleased with credit. You think about delinquencies being at 4.5%, both 30-plus and really 90-plus. We don't disclose that better than seasonality. So the credit actions that we deployed for a very purposeful reason have performed. And so I look at that, which is a great setup for 2026. You look at charge-off rates consistent with what we've seen. So when you look at it, it's better than seasonality. Loan growth, as you said, down 1% versus down 2%. Again, payment rates higher than we normally have, but that's really a result of taking out some of the nonprime and a little bit more super prime and a little bit of mix into the portfolio of core versus promotional. So it's as intended. And so I think as we go out, credit really is demonstrated here, I think, performed well. The growth performed well versus our expectations. So we feel good about the exit point of '25 and '26.

Ryan Nash

Analysts
#11

Maybe to shift gears a little bit, talk a little bit about the platforms and loan growth, Brian, you touched upon these in your opening remarks. Maybe just spend a little time digging a little deeper in terms of where you're seeing strength. You talked about Digital, Health & Wellness. What type of transactions are still underperforming? And how do you think this positions the business into next year?

Brian Doubles

Executives
#12

Yes. So I would probably start with the 2 that I would expect to have continued outsized growth relative to the others are Digital and Health & Wellness. and with diversified value being a close third. And starting with Digital, I think just given the partner mix, what we've launched with Amazon Pay Later, physical card at PayPal, I think we're feeling really good momentum there as we head into 2026, the massive user base that we can tap into huge markets that those partners serve and just gaining a tiny bit of penetration and getting a little bit of scale is worth a lot at the top of the house. So I feel really good about digital. Health & Wellness, as you know, that's a business that we've been investing heavily in for the last 5 years. We're the industry leader there. We continue to try and build out that moat. We're integrated into 40 different ISVs across dental and veterinary, and that gives us some confidence that we're every day just trying to make it easier to finance elective health care procedures because as we all know, insurance is covering less and less. We've got a market-leading position in an enormous market where financing, frankly, is really underpenetrated. If you look at the amount of those elective procedures that get financed, it's still very small. Most of it actually gets done by the provider themselves. And so that's a huge opportunity. And again, competitively, we're really well positioned there. Then stepping into diversifying value, this is where I think you're going to see that platform do very well in the coming years on the back largely of Walmart OnePay. We've been thrilled with the early results. It's a great program. Obviously, we're tapping into a massive sales opportunity when you look at the size and scale of Walmart, great program, technologically very advanced. We're very excited about the early returns. I mentioned it's the fastest-growing program that we've ever launched that I've ever been around, and I've been in the business for 20 years. So a lot to be excited there, and I think that will buoy the D&V platform. Lifestyle has come back a little bit. Lifestyle and Home & Auto, I'd say, because they're bigger ticket and largely elective, those are businesses that will continue to improve, but probably just not at the same pace as the other 3. Lifestyle has come back and improved sequentially, so has Home & Auto. If you think about Home & Auto, there was a massive pull forward coming out of the pandemic. Everybody remodeled their houses. They bought all the furniture and redid home offices and did all that stuff. So I think that business has been lagging a little bit the other 4 platforms. I do think that will come back as consumer confidence comes back. I think the consumer right now, bigger ticket purchases, they're being more thoughtful. And I think that's actually -- that's a great thing from a credit perspective, by the way. We don't want our consumers to be -- to overextend and buy things that they don't necessarily need right now. But I think as we get into '26, I would expect those platforms to continue to improve as well.

Ryan Nash

Analysts
#13

So you brought up Walmart a couple of times. I guess in the second quarter, you announced that you'd agreed to bring them back as a partner. Maybe just talk about why this made sense for you, what you're doing differently? And what is the path to this becoming a top 5 to top 10 partner that you've talked about?

Brian Doubles

Executives
#14

Yes. Well, I have to remind everybody, we always had Sam's Club. So we were still -- we still have a big presence in Bentonville and Sam's Club is a fantastic program for us. And I think we continue to execute that very well during the time that we didn't have Walmart, which helped us obviously win the Walmart program back. It will be a different program. It is a different program for a number of reasons. First, it's very technologically advanced. So very tech forward. It kind of mirrors what we do with PayPal and Venmo in the sense that it's completely integrated in the OnePay app. That's a fantastic app, by the way, for those that haven't seen it, seamless customer experience. You apply for the card all the way through to servicing you can do inside of the app. So I think that's going to be really attractive. And it helps us drive those new accounts. Like we want to keep everybody in that app experience. And so that's one thing I would highlight. The placement that we're getting across Walmart is fantastic. It is fantastic. And I think that's a differentiator. So whether you're on walmart.com, whether you're in the store, in the checkout, QR codes, you just see it very prominently. And we know -- we've been in this business forever. We know that, that is one of, if not the most important things to drive new accounts. And I think that's a big part of how we're driving best ever new account growth in the de novo program. The last thing I'd just highlight is the val prop is really terrific, right? So for Walmart+ customers, and we are getting -- we are over-indexing in Walmart+ customers applying for the card, which is what we want. So they save 5% unlimited cash back. If you're just -- if you're not a Walmart+, you get 3% cash back. So a really attractive val prop, which I think for -- in this kind of environment, in particular, people are looking for a deal and they're looking to maximize those dollars and how far they go.

Ryan Nash

Analysts
#15

And maybe just one quick follow-up. I think you noted several times that this is the strongest launch ever. What should we be watching to assure that things are on track with this partner?

Brian Doubles

Executives
#16

Well, look, we're going to talk about it every quarter. Anecdotally, we're never going to give you program-specific details. You know that. But I would continue to watch the D&V performance, and then we're going to give you some insight every quarter as we go out. And if you're a Walmart shopper, you'll see it hopefully very prominently across their properties in-store and digital. That's it from Walmart+.

Ryan Nash

Analysts
#17

So you talked a little bit before about the credit actions that has been taken. I believe recently, you talked about unwinding some, I think, about 30% with a focus on Health & Wellness and Digital. Talk a little bit about the changes you've made? And then second, I think you talked about unwinding in 3 phases over the next period of time around 2 years. What will be the next 2 phases entail? And what are you watching to determine whether or not you could actually move those up?

Brian Wenzel

Executives
#18

Yes. So the credit action after changes we made really in the fourth quarter this year were stemmed around a couple of different areas. They're really centered around people that we knew, right? So during this period of time, we actually restricted credit line increases. We weren't doing proactive ones. We're doing reactive ones. So if you called in and asked for it. Now we're actually doing proactive ones. The customers that we knew that had good behavior with us, we're increasing that. And those are great growth programs. We know the customers. We have the account already. So it drives faster growth. But that's not the reason why we did it just because it was a safer way to step out, number one. Number two, being the fact that we have a private label and dual card, we down sold a little bit more into private label. So some of the upsell into dual card. So we're doing more upgrades from the private label program into dual card, and we're originating more back into dual cards, a little bit more origination oriented there. That will give us a good boost around people that we know. And there are some account management things where we're doing credit line decreases. We're doing the decreases, but we're not ratcheting it hard down. So I think there are safe ways for us to step out here, so that, yes, we're going to be inside our long-term framework this year. We want to be inside our long-term framework. And given the delinquency, we certainly should be, and we'll back in January to talk about that in more depth. So we're maintaining that discipline to be really efficient. As you kind of step into Phase II or Phase III, even though we don't necessarily talk about that in the company, I think what you're going to start to see is more on the origination side of the equation, taking a little bit more risk there. Again, we want to make sure that industry participants are not being super aggressive. You see at the high end, but you don't want that middle to kind of overextend which what we saw really in '21 and '22. So I think you'll see a little bit more around origination. I think the focus had been around Health & Wellness and Digital. I think it broadens out a little bit into the other platforms. So I think you see that. So it will be over the course of the next year plus, I think until we're back to a credit aperture that's similar to what we did back in '22.

Ryan Nash

Analysts
#19

So sort of to bring together all the comments on loan growth, it feels like unwinding the curtailment, the strength of Walmart, a relatively stable economy, it feels like we're pretty poised to have improving growth over the medium term. I think you made a comment just now that you see us heading back to the long-term framework. Maybe just talk about -- I know we'll get guidance in January, how you're thinking broad strokes about '26. And over the medium term, what will it take us to get back to that, call it, 7% to 10% growth that you guys historically targeted?

Brian Wenzel

Executives
#20

Yes. Brian mentioned Walmart. Walmart will clearly be a strong tailwind to growth, right, just given the velocity of people that go through, whether it's the online properties or the physical properties, that will be a tailwind. The credit aperture change, again, we haven't -- we'll step out. As we kind of did our '26 plan, we kind of focused on this first phase. That will provide a little bit of tailwind. And then what you're naturally seeing is that consumer being more willing -- given the portfolio of customers we have, more willing to engage in the spend. So we see strength. Brian talked about it in his opening comments. We're seeing strength in discretionary spending across cohorts. That has continued into November. It has been great for us, given the portfolio mix that we have today. So we continue to see that. Even in Home & Auto, right, which has been probably our most challenged sales platform because of the bigger ticket. We actually see in furniture it's actually doing well, right? Where you're seeing more pressure is the bigger ticket home specialty when you're -- whether it's generators, windows, roofing, et cetera, that's where people aren't putting the money. So I think we see green shoots across the core, if I call it that, that will also be a tailwind. So I think we've kind of turned the corner. No one wants to be in a low growth mode. But Ryan, really, this year, we took out majority of the sales and the decline was our actions because we wanted credit to be in the right place. We think that's a competitive strength moving forward.

Ryan Nash

Analysts
#21

So Brian, I wanted to spend a minute on the organic pipeline. So you highlighted Walmart. You won a portion of Lowe's, SOS Pay later at Amazon, a handful of others. Maybe just talk about what the environment looks like for new business wins, whether it's startups or portfolios from competitors and talk a little bit about where the pipeline is skewed towards.

Brian Doubles

Executives
#22

Yes. Look, the business development team is very busy as they always are. There's a pretty good pipeline of de novo opportunities of programs that have existing portfolios that we're involved in. I would say the thing that's changed over the last couple of years, though, is what I would call a nontraditional business development opportunity. So this is where we're really working to expand distribution of our products, right? So this could be through ISVs, multisource financing platforms, e-cards, et cetera. These aren't -- you have a merchant or a provider and we're providing financing, this is really how are they running their businesses. In the case of Health & Wellness, we're integrated in 40 different ISVs, right? And that makes it easy for those providers to offer our financing. It's not a separate step. It's kind of integrated in everything they do. So our business development teams are spending as much time on those types of opportunities. Last year, we launched a partnership with ServiceTitan in Home & Auto. That will be great for us, right? That's a way to, again, expand distribution of our products and make them easy to access for consumers. So when we think about our organic pipeline, it's really changed in the last couple of years to be the traditional stuff that we always talk about new programs like Walmart, expanding products inside of an existing partner like we did with Amazon with Pay Later, but this whole other category now, which is really expanding distribution. And that will -- as Agentic commerce expands and grows, that will provide additional opportunities for us. It's going to change the purchasing path. We have to have our financing products integrated in whatever that eventually becomes. But that's a different mindset. That's not you're partnering with a traditional merchant who's selling goods. You're trying to get inside of that purchasing path and make sure our financing products are front and center as consumers are making that decision to buy. Just one other thing because you talked about competition. I think the competition, fortunately, is still pretty rational. It's been that way for 3 or 4 years. And I think some of the uncertainty over the last 2 or 3 years on credit and some of the uncertainty around the economy, I think it tends to have that effect on the competition on other issuers where they're like, okay, nobody is getting too crazy on price. you're not seeing a lot of terms that are way out of whack. And look, at the end of the day, I feel great about our ability to compete. We're winning the deals we should win, and we're winning for the right reasons, right? We're winning based on our products, our capabilities, the multiproduct suite that we have, proven is our underwriting platform is a huge differentiator. So I feel really good about how we're competitively positioned in this environment.

Ryan Nash

Analysts
#23

And speaking of competition, you could see it in the stats. I think many of your largest partners are renewed until 2030, '22 of '25 through '27 or later, 97% of balances, not a lot of risk of losing partners. But maybe just speak about recent trends in renewals, where is the pendulum swinging? And how do things like PPPCs factor in?

Brian Doubles

Executives
#24

Yes. We're thrilled we were able to put together such a great renewal cycle, and most of those were done well ahead of the contractual date. There's always things in the program that either the partner wants to change or maybe we want to change. And frankly, if it's working, right, if the program is successful and we're delivering for the partner and we're happy and they're happy, there's no reason not to renew and extend. And with that said, it can be a distraction, too. You're spending a lot of time working on the renewal and not necessarily on growing the program. So I do think that was -- it's a qualitative kind of concept, but we definitely felt some of that. So it's great to have that big renewal wave behind us. And you mentioned PPPCs. That was kind of like an if then statement as we were going through some of the negotiations. If it happens, we'll do this. If it doesn't happen, we'll do this. But I wouldn't say it played a big role. It didn't play a big role.

Ryan Nash

Analysts
#25

I guess maybe just as a follow-up to that, maybe for Brian Wenzel. There was a couple of tweaks to the PPPCs. I think it was you mentioned last quarter. How are you thinking about these over the longer term? Do you expect them to be competed away or spread around the partners and consumers over time? What is sort of the long-term trajectory of these?

Brian Wenzel

Executives
#26

Yes. Listen, I think we made some adjustments to it really was around one major partner and some small tweaks around it. We're not really in any discussions to adjust it with partners, which I think people feel comfortable. We really haven't seen in the data any negative reaction, right, relative to the PPPCs. I think as you look at '26 and beyond, the question for us that we'll face is, to some degree, would we want to reinvest any of that back into value propositions or potentially given the margin expansion that inherently comes with it, would you change the credit after a little bit? That's something we haven't made any decisions on. We'll see what happens in '26. But for now, that they're sticking, and we feel comfortable with that. But listen, and we've seen some really positive trends in the business. When you think about the statement, we've seen significant adoption of E. That's a great thing for us when you engage someone more digitally into the program. So they're here. As far as competing away, and this is one where I think people say, well, it's all come in and they'll bid down the price or whatever. Most of these programs come with change in control and FMV. So it's not easy to just kind of come in and say, okay, I'm going to bid down the price because they're going to have to pay us a big FMV, which they're going to have to amortize. So in theory, it doesn't create an advantage for someone to say, listen, I'll come in and just take a lower price because they're going to have to pay us, which is indifferent to some degree. So it's something with our partners. We'll continue to engage with them the same way we did when we put the actions in place around what makes the most sense for the consumers in that program itself.

Brian Doubles

Executives
#27

I think the good news is that it's not -- it won't be -- there's no event, right? This is now just like normal course, right? It will be program by program. And by the way, our teams are looking at this and have always looked at this, like where do we want -- if we make a tweak over here on price, what kind of growth do we get, right? If we want to go -- if we've got a little bit more margin and we go deeper, like we do that already today, what kind of growth will it drive? So I think there's -- now this is just kind of in the business and the runway and every one of those will be kind of adjudicated separately in terms of if we do something over here, what's the return on that investment?

Ryan Nash

Analysts
#28

Let's -- we touched upon it earlier, but let's talk a little bit about credit. You guys have performed in line or better than most peers in terms of credit performance. Brian wants me to say better than everybody. I guess, first...

Brian Wenzel

Executives
#29

That's actually true.

Ryan Nash

Analysts
#30

Try to be modest. First, maybe just talk about what has driven this outperformance. And then second, again, I'm sure we'll get guidance in January, but you've been running at sort of the low end of your targeted range. You've obviously been in a restrictive credit stance in the past few years. What do you think all this means for credit over the medium term?

Brian Wenzel

Executives
#31

Yes, we've been restrictive, but this year, we're opening over 20 million accounts. which I want to say is a streak for us that if you look at the last 20 years, I want to say other than 1 or 2 years, we've opened more than 20 million accounts. So we're continuing to do that. Credit for us was important. We wanted to maintain discipline around accounts that we originate at the right margin. We don't need growth for growth's sake. I think most people look at our company don't buy us for growth, they buy us for return. And I think we were disciplined relative to return. We're going to be disciplined relative to return. I think as you look at the actions, whether it's Phase 1, 2 or 3, we're going to maintain that discipline so that we maintain the right risk-adjusted margin. And the great news is we have a ton of capital to do that through the course. So credit for us is going to be a strength. And I think we took actions faster than others. Others said, listen, we're going to take more risk at the margin, they're willing to take a lower return. We just said that's not our model, and we're comfortable with the growth profile. The great news is we've kind of bottomed out and we're returning to growth. And I think as the more rational credit actions across the industry take place and we work through the oversupply of credit, it's going to be a tailwind to us with regard to growth. So I think we're incredibly well positioned in '26 and beyond, both from a growth perspective as well as a credit perspective.

Ryan Nash

Analysts
#32

And then sort of as a follow-up, because of the strong credit performance, we've obviously seen the allowance come down. I think you mentioned it's likely to continue to have a downward bias. I know a big part of this is mechanical, but how do you balance bringing down the reserve to reflect improved credit, but obviously, there continues to be uncertainty in the macro?

Brian Wenzel

Executives
#33

Listen, there should be a downward bias because of the credit posture. The biggest question for us on the reserve is going to be the macro and when do we have -- I probably said this for the last 4 years, when do we have clarity relative to the macro, right? I think as a company, we don't believe we're going into a recession, but there is increased pressure right now. And so we're probably a little bit more negative on the macro relative to the reserve. I think as that clears, number one, I think the credit actions and our reliance more on data and PRISM, as Brian talked about, the advanced underwriting system, there will be a downward bias to reserve. And I think that actually helps us because you potentially can get some rate decreases as you're growing into it. So some of the unfortunate consequences of CECL offset each other as you kind of go into that growth mode. So that's what we hope is that the coverage continues to come down as a rate perspective, albeit dollars are going to go up because of loan growth.

Ryan Nash

Analysts
#34

Let's spend just a minute or so talking about the net interest margin. You had a ton of success this year, bringing the margin up driven by a handful of things, PPPCs lower liquidity. You did a great job optimizing the funding. And it feels like the rate environment is becoming more conducive for your balance sheet. So maybe just talk about the path back to at or above 16% margin? And what are sort of the key drivers to getting there?

Brian Wenzel

Executives
#35

The biggest variable for us, obviously, is liquidity, right? And to a large degree, we've been able to expand deposits. If you go back 5 years ago, we used to take in deposits at 1%, 1.5%, and we get back 10 basis points from the Fed. Now we're taking in deposits at 3.65%, 3.80%. We're getting 4% back or 3.90% from the Fed. So it's a positive economic trend. So we're going to continue to take deposits. That depresses NIM a little bit. That will ultimately get deployed into loan receivables, which is an upward bias to NIM. I think as you look forward, maturation of the PPPCs tailwind, to a large degree, you're going to see some of the compression we saw on the fixed side of the book because the promos, which are fixed versus our funding stack, which resets a little bit quicker. I think that becomes a tailwind, that compression over time, the next 2 years kind of unwinds. At the end of the day, interest expense, prime and investment portfolio yield will kind of offset each other. So there are more, I'd say, tailwinds to NIM. The couple of headwinds that you have is, number one, late fees are going to go down, right, as credits come into the box. And two, on a NIM basis, because your average balance is going up, there's a little bit of a bias. So I think we feel good about NIM. It just takes time given the compression in the interest rates where we are.

Ryan Nash

Analysts
#36

Two last questions to get through here in the last 2 minutes. So first, let's just shift to talk about capital. CET1 stands at over 13.5%. You recently upped the buyback by $1 billion to $3.5 billion. If my calculus is correct, when you finish this allotment, you should still have about 13% CET1, obviously, that's subject to the pace of loan growth, and that's still well in excess of your 11% target. Maybe just talk about the path and time frame to getting closer to the 11%. And can we continue to see this pace of buyback even with improving loan growth?

Brian Wenzel

Executives
#37

Yes. Listen, we're going to be aggressive but prudent. We realize that capital is a strength, but it's not necessarily something we want to keep on the balance sheet for us. We generate a ton of capital. I think when you look at it, we'll generate over 300 basis points of CET1. So going forward, the good news is we don't have to do the CECL transition that's behind us. Even with the RWA growth that we have, maybe look at expanding the dividend a little bit, we can kind of continue on this pace. But we want to get down. We understand that where we are is not necessarily the most efficient. But listen, this year, RWAs are a little bit lighter than expectations. Earnings, you can argue maybe a little bit better. So we'll use that as a strength for us as we move forward.

Ryan Nash

Analysts
#38

So Brian, I think for the last couple of years, we've always ended on the same question. Last year, we said [indiscernible] said it was best performing stock in the coverage. And this year had another outstanding year of performance. I guess when you look ahead, obviously, stock has done much better. What do you think is still left for investors here?

Brian Doubles

Executives
#39

I think it's all the stuff we talked about. I mean we're -- I think we're incredibly well positioned. I think we made all the right investments in the business. And you look across the platforms, we talked about Health & Wellness and Digital, there's so many green shoots, and it's still very early days on some of the most impactful things that we're executing. It's very early on Walmart. It's very early on Amazon Pay Later. We've got this huge wave of renewals behind us now, which is great just from the standpoint that, okay, we're not thinking about that. We're spending time with our partners focused on growth. I think the technology investments we're making, whether it's how we integrate into ISVs, the investments we're making to get out in front of Agentic commerce and the investments we're making in Gen AI, the investments made in PRISM, which are providing a great tailwind and help that outperformance. I know I'm running the clock down on it, but those are all reasons to be really excited for the next handful of years.

Ryan Nash

Analysts
#40

Awesome. Well, with that, please join me in thanking the team.

Brian Doubles

Executives
#41

Thanks, Ryan.

This call discussed

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