Citizens Financial Group, Inc. (CFG) Earnings Call Transcripts

Citizens Financial Group, Inc.'s Latest Earnings Call - Q3 FY2026

In the third quarter of fiscal year 2026, Citizens Financial Group, Inc. (CFG:US) reported strong results, with total revenues reaching a record high, driven by net interest income (NII) growth of 2.7% sequentially and 13% year-over-year. Earnings per share (EPS) increased to $1.41, reflecting an 8.5% improvement from the previous quarter and a 34% increase year-over-year. Management provided optimistic guidance for Q4, projecting NII growth of 2.5% to 3% and noninterest income growth of 4% to 5%, while maintaining a positive outlook for 2027.

Reported metrics

Guidance from management

Management expects net interest income to grow by 2.5% to 3% in Q4 and noninterest income to increase by approximately 4% to 5%. They anticipate ending the year with a CET1 ratio of approximately 10.6% to 10.7%.

What management said

No, Bruce, I think you covered it. The only thing I would say, Scott, is you have seen our past performance, and we have core NIM by 19 basis points since the last -- since 3Q of last year. So that augers well for this performance to continue.

At this point, we haven't loan demand actually in the last couple of weeks started to pick up a little bit as we got into the fourth quarter. So it's certainly a lot of conversations we're having with our customers. But up to this point, our customers have really not changed their desire to borrow money.

What analysts pressed on

Analysts expressed concerns about deposit pricing pressures and the competitive landscape, particularly regarding how rising rates might impact deposit costs and overall loan demand. There were inquiries about the sustainability of fee income growth in capital markets amid changing market conditions.

Main topics on the call

• Record Revenue Performance — Total revenues hit a record in Q3, with NII growing 2.7% sequentially and 13% year-on-year. Management stated, 'We delivered strong third quarter results, record revenue performance and expense discipline drove more than...
• Earnings Growth — EPS for the third quarter was $1.41, representing an 8.5% sequential increase and a 34% year-over-year growth. This was highlighted by management as a key achievement, stating, 'EPS growth was 8.5% sequential quarter, 34...
• Dividend and Share Repurchase Increase — The Board authorized a 13% increase in the dividend to $0.52 per share and raised the share repurchase program capacity to $1.95 billion. Management noted, 'Given our consistent growth in earnings, the Board authorized a...
• Positive Outlook for Q4 — Management expects NII to grow by 2.5% to 3% in Q4, driven by continued margin expansion. They stated, 'We feel good about our outlook for Q4, and we feel we are positioned well for 2027 in the medium term.'

Read the full Citizens Financial Group, Inc. transcript (Q3 FY2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 79 Citizens Financial Group, Inc. earnings call transcripts on record, spanning January 17, 2020 to October 16, 2026. Based on this history, Citizens Financial Group, Inc. reports quarterly. The most recent call on file is dated October 16, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

CFG

Exchange

NYSE

Country

US

Sector

Financials

Industry

Banks

Calls on record

79

First call

January 17, 2020

Most recent

October 16, 2026

Reporting cadence

quarterly