Citizens Financial Group, Inc. (CFG) Earnings Call Transcripts

Citizens Financial Group, Inc.'s Latest Earnings Call - Q2 FY2026

In the second quarter of 2026, Citizens Financial Group, Inc. (CFG) reported strong financial results, with earnings per share (EPS) of $1.30, reflecting a 15% sequential increase and a 41% year-on-year growth. Revenue growth was robust, driven by a 14% year-over-year increase in net interest income (NII) and an 8% rise in noninterest income, leading to positive operating leverage of over 600 basis points. Management maintained a positive outlook for the remainder of the year, projecting NII growth of 2.5% to 3.5% in Q3 and expressing confidence in achieving their ROTCE target of 16% to 18% by the end of 2027.

Reported metrics

Guidance from management

Management expects net interest income to increase by 2.5% to 3.5% in Q3 2026 and anticipates achieving their ROTCE target of 16% to 18% by the end of 2027, with revenue trending above initial guidance.

What management said

The only thing, Ryan, that I would add also is we also delivered 600 basis points of operating leverage, and you saw our ROTCE tick up to 13.9% this quarter. We expect the ROTCE just keep ticking up as we go through the year.

Yes. John, it's Aunoy here. Look, on the 16% to 18% draw see quite a good trajectory from here onwards. As you saw we delivered 13.9% ROTCE this quarter, up from the 12.2%. And to your point, efficiency ratio keeps coming down, and it's at 61%. So as we go through this year as well as through the quarters of next year, you will see that our efficiency ratio keeps coming down. And it would be probably in the mid-50s r...

What analysts pressed on

Analysts expressed concerns regarding the competitive landscape for deposits and the potential impact of rising interest rates on loan spreads. There were questions about the sustainability of the Private Bank's growth trajectory and how macroeconomic factors might affect future performance.

Main topics on the call

• Strong EPS Growth — Citizens reported EPS of $1.30 for Q2 2026, a 15% increase from Q1 and a 41% increase year-over-year. Management noted, "Our performance was powered by significant revenue growth."
• Net Interest Income Expansion — NII increased by 14% year-over-year, supported by net interest margin (NIM) expansion and loan growth. Management stated, "Our net interest margin continued to expand this quarter, increasing 3 basis points linked quarte...
• Record Noninterest Income — Noninterest income rose 9% year-over-year, driven by strong capital markets performance, which was described as delivering "our strongest second quarter ever with fees up 14% compared with the strong first quarter and up...
• Positive Operating Leverage — The company achieved over 600 basis points of positive operating leverage year-over-year, with expense discipline contributing to this performance. CFO Aunoy Banerjee remarked, "We delivered strong second quarter results...

Read the full Citizens Financial Group, Inc. transcript (Q2 FY2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 77 Citizens Financial Group, Inc. earnings call transcripts on record, spanning January 17, 2020 to July 16, 2026. Based on this history, Citizens Financial Group, Inc. reports quarterly. The most recent call on file is dated July 16, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

CFG

Exchange

NYSE

Country

US

Sector

Financials

Industry

Banks

Calls on record

77

First call

January 17, 2020

Most recent

July 16, 2026

Reporting cadence

quarterly