JFrog Ltd. (FROG) Earnings Call Transcript & Summary

January 16, 2025

NASDAQ US Information Technology Software conference_presentation 38 min

Earnings Call Speaker Segments

Michael Cikos

analyst
#1

Great. Thanks, everyone, for joining us today. My name is Mike Cikos. I'm the lead analyst here covering JFrog at Needham. With us, I'm pleased to say we have the management team here, CEO, Shlomi Ben Haim; as well as the CFO, Ed Grabscheid. We have 40 minutes set aside for this. I have some [indiscernible 00:00:18] questions on my side, I'd like to get through. [Operator Instructions]. With that out of the way, Shlomi and Ed, thank you again for your participation here. Really looking forward to this fireside.

Shlomi Haim

executive
#2

Thank you for having us, Mike. It's good. It's a great pleasure being here.

Michael Cikos

analyst
#3

Excellent. Thank you. Just wanted to start very high level before we start digging in. But based on your customer conversations, what people are coming to you, I guess, with today, where are customer conversations going? How does demand feel? Do you have a decent sense for how budgets are shaping up? Anything on that front as we head into '25?

Shlomi Haim

executive
#4

Yes. So Mike, as you know, JFrog today serves over 7,000 customers worldwide. Our portfolio is very diverse. Some of the biggest companies on the world, some of the SMBs. So we have a variety of customers to be educated by. And what we usually hear these days is that, a, they are looking to consolidate DevOps, DevSecOps and MLOps tools around one platform, best-of-breed platforms that will coexist next -- one next to each other instead of having multiple point solutions. We are hearing that -- we are not yet out of the woods, but they are still looking at the cloud migrations and cloud migration projects that were delayed in the past because of the macro situation are maybe going to come back. And the last thing that we hear is that AI, while was very amplified almost on every conversation, it takes longer to adopt and to bring all the way to production. So that's the main notion that we hear in today's market coming 2025.

Michael Cikos

analyst
#5

Excellent. Thanks for flagging that because it does feel, at least at the margin, like '25 things are slightly more positive. I don't want to say it's anything -- we sanity checked with a number of companies. It doesn't feel like anyone is baking in anything for the change in the U.S. administration here, but budgets do feel like they're growing at a slightly healthier clip this year. I'm just curious, if the macro is relatively unchanged, what is JFrog doing from its go-to-market process to potentially help customers through that macro? Is there any way to accelerate whether it's the adoption trend or help encourage usage as an example?

Shlomi Haim

executive
#6

Yes. I'll start, and Ed, if you want to chime in. Listen, we invested a lot in the past 4 years in building our upmarket top-down sales mechanism coming with a full offering of a platform that, not only includes DevOps capabilities, but also security capabilities and MLOps capabilities, distribution and fleet devices management. What it gives us today is more flexibility when we are lending in the customers in a much broader way, speaking with different personas. So in terms of how we help our customers, we bring a lot of experience in cloud migration. We bring a lot of experience in maintaining both environments. Listen, Mike, this is crucial for the enterprise. If you are migrating from an on-prem setup to a cloud setup or even multi-cloud setup, having those environments still running in parallel, this is something very unique to JFrog. Our customers love that and the practices that we developed around that are very important for them. So in terms of how we help, first of all, we can maintain 2 environments. You don't have to choose. JFrog gives you the freedom of choice. The second thing, we have best practices from the world's biggest companies and, not only that, but probably on several industries and sectors, because each one of them comes with a unique color. So professional service packages, escorting them, consulting advising, working with them, partnering with our customers, making sure that, not only your DevOps assets are secured, but also the holistic security solution is something that we can bring into the same migration. So we are very excited about that. And again, I don't want to be too optimistic early in the year, but there is maybe a reason for a slight smile.

Michael Cikos

analyst
#7

Okay. Understood. And I didn't mean to cut off, Ed, did you have any additional commentary on that one?

Ed Grabscheid

executive
#8

Sure. What I would add to that also is that when the customer makes the decision to migrate, then we've seen that, that customer will migrate. So once that decision is made, there's a high probability. It's the timing of when that will happen is not always very clear. We don't have the crystal ball in that -- for that situation, especially in large migrations. But once the decision is made, now as Shlomi said, they can also continue to use their self-hosted. So those customers today are self-hosted customers, and they will continue to use that, and we'll get the revenue from that self-hosted until they migrate on the cloud.

Michael Cikos

analyst
#9

Understood. And for the audience as well, I think about the usage trends, and correct me if I'm wrong, but I think that the assumption in the guide for Q4 was that usage would remain relatively stable. So I just wanted to get a sense, is that stable usage from Q3 to Q4, is that typical? Or are there seasonal patterns that we should consider when we're -- again, we're building out our models and trying to get a better understanding of how the customers are using the platform more broadly.

Shlomi Haim

executive
#10

So Mike, there are no surprises about the holidays, right? Every year, we know exactly when Thanksgiving is, and we know exactly when Christmas is, thank God. So seasonality because of holidays is not something that you should be surprised about. Mainly -- maybe there is some changes between one year to another if it's happening during the week or on the weekend. But the seasonality was as expected. We didn't see any abnormal moves in terms of consumptions. We didn't see any kind of different changes compared to previous years in terms of the holidays. I would tell you one thing, and this is super clear, and it's been very clear throughout 2024. Our customers are very strict and very disciplined as they consume software today, data transfer and storage, they are not going over the budget. They are very disciplined with that. And we spoke in the past, and I said, if you were a developer in 2022 that use more than your budget, you would be considered as a hardworking employee and maybe even get a pat on the shoulder. If you would do it in 2024, you would be fired for it. So that's how they are disciplined. And we also see it with our biggest customers, when they see that they get to the quota, they would reach out proactively if our sales team didn't do it first, and they will ask to renew and maybe change the quota, maybe negotiate a bigger volume for a better price. But we didn't see anything abnormal in 2024 end of the year.

Michael Cikos

analyst
#11

Understood. And for those cloud migrations, I know, Ed, you were commenting on that just previously. But when customers are going through that consideration of, "Hey, we've been un-hosted, we're thinking about going to cloud." Is Gen AI coming up as a reason why customers are maybe weighing that decision or maybe elongating that sales cycle to a certain extent? Like, does that slow the process when Gen AI comes up?

Shlomi Haim

executive
#12

That was a question to Ed. Did I hear you?

Michael Cikos

analyst
#13

Either one of you. Either one of you.

Shlomi Haim

executive
#14

Yes. Okay. I'll start. Gen AI -- well, first of all, Mike, Gen AI is a very big word, okay? There is a lot of things that are coming under Gen AI. Currently, our customers are speaking with us about the offering of the MLOps and about the offering of managing their models, LLM technologies. They are speaking about the integration, tight integration we have with Hugging Face and scanning and securing their model. This is what JFrog provides as an infrastructure to the world of Gen AI at this point. As I said in the beginning, there were a lot of statements in 2023 when they forecast 2024 about Gen AI in production. And you can see it in the market. You can see it in the field, you can see it on the CIO surveys. Most of them were delayed. And the main reason for the delay for the delay was compliance and regulation coming first and then budget coming second. I think that your question was more referring to the budget because it's a very big black hole now. And they know that once they run in the cloud and they need to run models in the cloud, it would be more expensive from a compute perspective. So they are being more cautious about it. So what we have seen is a slower adoption of Gen AI in production in 2024, mainly because of compliance regulation and budget estimations.

Michael Cikos

analyst
#15

And as we're walking down that maturity curve, is it fair to think that while things have been slowed by pulling in those different constituents, we are, I don't know, like, "Getting the hang of it." Like, is that becoming less of a roadblock? Or are we just progressing further through that pipeline now where these parties have been pulled in?

Shlomi Haim

executive
#16

Yes. Well, it's a fact that companies will use Gen AI. It's not a question. And most of them are becoming mature with it. If they thought that having Copilot to code with will take a quarter, then they understand that it takes 3 quarters. But once it's in, it's in and it would be fully adopted. And I assume that we will see that some of the projects that were pushed from 2024 to '25 will get into production. Same thing happens on the government level, when it comes to regulation about AI, when it comes to ethics rules about AI and the usage of AI, IP protection and other things that the organizations are -- you cannot blame them, but freaking out from not knowing. In terms of budget, I think here, 2025 will serve us as kind of a trial and error here, because I don't know even one CFO that can say how much it will cost to migrate some of the workload to be handled by AI and agentic AI tools. It might be more than expected, might be less, but I think that they will have their eyes open on the AI budget. I know that Ed is when it comes to us using AI inside JFrog.

Michael Cikos

analyst
#17

Great. Great. And again, to come back to that cloud migration question for a second. But like when a customer has decided they want to move from self-hosted to cloud, how does the parallel subscriptions work? What is required for the customer to go through that transition?

Shlomi Haim

executive
#18

Well, it really depends. If it's as is, just moving from on-prem to cloud, then it's easy. Set up your environment in the cloud, probably you will choose the region and the provider, the hyperscaler you want to go with. JFrog supports all regions and all major clouds. So it's really up to you where you want to be. It will be usually next to your team or next to your customers, and we can set up your environment in a matter of hours. The migration of your artifacts from self-hosted to cloud is a non-brainer. It's easy. We have tons of practice with it, and we have migrate -- automated migration processes. It's really easy. But most of the enterprise, and we were focused on the enterprise in the last year. We chose to be focused on the enterprise in the last few years. Most of them, when they are getting into the migration process, they are taking more than what they had in the on-prem. And hey, you can understand, like, most of the headache they had from maintaining their own environments and their own infrastructure is now in the vendor hands. So they start to speak about security. They start to speak about consolidations of security tools. They start to speak about distribution to their customers using JFrog as a download center. JFrog, today, enables software delivery for most of the biggest bank, biggest automotive, biggest health care companies, bigger, tech companies. It's not just the CI/CD pipeline. It's all the way of the image of the Docker component container on the customer side. So they will probably take more time to run a proof of concept of this cloud migration in parallel to their on-prem. But once ready, it would probably be bigger. And I think, Ed, in terms of numbers, we shared how it impacts the JFrog growth, right? What -- a customer that is moving from on-prem to cloud in average.

Ed Grabscheid

executive
#19

Anywhere from 20% to 80% on a like-for-like subscription, you see an uplift moving from self-hosted to cloud.

Michael Cikos

analyst
#20

Excellent. Yes. Okay. Okay. And just coming back to security, right, because you guys are obviously building a broader platform here. Can you talk about that security element? It's great to hear that it's driving deals, could be a material contributor this upcoming year. When security is introduced, and I think, Shlomi, you might already be touching on this, but how does the procurement cycle on the customers' part change? And then again, I know it's an earlier offering, but is it -- I guess, how does that customer relationship change? Do we have evidence that the gross retention dynamics are actually improved because of that security attach?

Shlomi Haim

executive
#21

Yes. So Mike, thank you for this question. We are known for Artifactory and Artifactory is a core capability of JFrog. It's a flagship product and the center and the core of our platform. But Artifactory became the single source of tools for most of our customers. If you want software packages, no matter what technology, if you want artifacts, if you want containers, if you want AI models, this is where you go to. So Artifactory really became the standard maker in the world of DevOps. And just like GitHub for source code, Artifactory is for binaries. And that's the standard, and I'm honored to say that, that, that's became the standard in the market. On top of it, we started to build the security capabilities. So if you are -- back to your question, if you are already a JFrog customer using Artifactory, then the procurement process, the master service agreement, this is easier. Yes, still negotiating the bigger deal. Yes, still want to understand how the subscription covers that. But we already have a relationship with you. Therefore, what we have seen in 2024 was really good news for JFrog. We bet on a model of expanding within our portfolio. And we shared at swampUP our user conference back in September, the growth that we show on the security side in terms of the logos that started to adopt JFrog Security. What was amazingly fascinating, very exciting, we were surprised actually that we started 2024 with introductory prices for security because we thought that someone in our world, it's -- we like the term swallow a frog is positive, not negative. But if you have to swallow a frog, now you have to pay for security as well, then you might want to test it and test the water with the introductory prices. What happened to us in 2024 was amazing. We started the year saying, "Hey, why don't you just test it? And our biggest customers told us, like, if what you are showing us is true, it will take us longer to test it. But we are not going to start small. We are going to start big. And that was an amazing kind of fresh attitude that we saw in 2024 coming from our customers. So procurement will be shorter, not a negotiation, but they're all crafting the agreement. Proof of concept would be longer. And especially if they are displacing point solutions, it will be more than one. It's not just the Black Duck, the Snyk, the Mend the Veracode, the Aqua of the world. It might be all 6 of them together.

Michael Cikos

analyst
#22

And just to come back to that, again, I don't know if it's too early to start discerning, but are you showing different retention rates for those customers once they've adopted security? Or is it still too early?

Shlomi Haim

executive
#23

I think it's too early. At the end of the year, we will disclose -- end of the year. In the next earnings, we will disclose the security numbers as committed to our shareholders, and we will gather all the information that is required to tell the story of JFrog 2024 security success.

Michael Cikos

analyst
#24

All right. Looking forward to it. And then...

Shlomi Haim

executive
#25

Two weeks.

Michael Cikos

analyst
#26

I think the other question that a lot of people have asked us as well, like, understood you have this broad customer base that you can go and cross-sell now. Are you actually seeing new logos coming in and adopting security right at the start? Or is the sales motion still predominantly centered on, hey, you land with Artifactory and then you'll expand into security over time?

Shlomi Haim

executive
#27

Yes. That's actually a very good question. And Mike, you are following the JFrog story for a few years now. We had -- or I had to take a decision on what we want to be focused, whether we are going to keep focus on the developers and the developers and individuals sometimes and the SMB or we want to go after the enterprise. And 4 years ago, a bit more than 4 years ago, we were very clear about our main focus, which is going after the enterprise. And it's not just the sales mechanism, the marketing, the go-to-market, the customer success and the front -- the customer front. It actually changes your entire company. Everything, the relationship with the customer, the persona you speak with, the upmarket methodologies and playbook for sales, the people you hire, the overlay you have, everything just changes. And you also have to understand that you might let go on a $1,000 ARR customer or $3,000 ARR customer because the people that you now hire are not even selling this type of offering. They are not selling this. So on one hand, you want to keep the SMB because you know that some of them will become the pipe for tomorrow's enterprise. On the other hand, you have to choose how you build your offering, how you build your service, how you build your sales team and how you take over the enterprise. So that was my focus for the past 4 years. And then what happened is that when a new logo comes to JFrog or we land on a new logo, and it's an enterprise, usually, they will take everything. They will start with the platform. The SMB, they will start small and maybe grow. So that's the main difference. To be honest, we were focused -- very focused on the enterprise side of it. And in the future, we might look and come back and revisit the question of SMB and if we have a light offering for them.

Michael Cikos

analyst
#28

Excellent. It's great to hear the traction you're seeing at that enterprise level. That's fantastic. I think...

Shlomi Haim

executive
#29

By the way, sorry to interrupt. You can also see it in the numbers that we are reporting every quarter. The number of Enterprise Plus subscribers, the numbers of customers over $1 million, the number of customers over $100,000, these are not the numbers that we used to see 3 years ago and 4 years ago. And the consistent growth on those $1 million cloud represent and demonstrate the change that we have done on the go-to-market and sales force.

Michael Cikos

analyst
#30

Let me ask -- and this is just taking a step back for a second, but most, I think, if not all, security vendors, in some way, are largely focused on security detection at the code level. Again, you guys, with your roots in Artifactory, the top-of-mind technology and focus for you guys is at the binary level. Can you just take a second to explain, like, what is the advantage of taking a binary level view versus looking at the code?

Shlomi Haim

executive
#31

Yes. Well, I would argue about the focus on the code. I think that code security was there for the past 30, 40 years. And some of them changed the experience and some of them changed the technology. But the way CISOs and security experts are thinking, they don't think about the product. They don't think about the solution. And this is different than developers. They think about the threat. So when you are looking at the threat of the past 3 years, most of the big, very big episode we saw on the security landscape was coming from software packages, therefore, binaries, artifacts, not source code. So the Log4j, the NPM, the PyPI, the SolarWind, this is all binaries. Now why this is new? Because the hacker started to understand that software development is not starting from scratch anymore. Developers all over the world, no one in the world starts from scratch. You bring software packages from different public hubs, either you go to Hugging Face or you go to Docker center or you go to the C++ center or the Java or the NPM and you bring your packages, binaries. So if I'm a hacker and I'm leaving something there for you, and then I want to get into your organization, I find a way to get through developers. Why this is something that became so risky because the only asset that you have in production in run time where the hacker can meet you are binaries. There is no source code in production. So yes, source code needs to be secured. By the way, we cover that with JFrog Advanced Security as well. Static code analysis is being covered by JFrog as well. It needs to be secured because you don't want your developers to do anything by mistake and open the gate for someone to come in. But the only asset that you have in run time is binaries. Therefore, when you reverse engineer the risk from run time back to dev, binaries are the only asset that you have to protect when you protect your software supply chain. And this is being elevated every year more and more and more CISOs start to understand that's the only way to protect the organization. And not only that, the White House already issued 2 executive orders about that, how you protect your software supply chain, software packages, period. It's like binary, 0 and 1. There is no middle area here. So this market is growing. The understanding of the new threats is starting to be more and more kind of on the level of best practices. We are very excited to lead that. And again, it doesn't mean that you don't need to protect your code. So when you look at the integration we announced with GitHub last year, we know that developers will go to GitHub to see the filing on the source code. But what they really need is the binaries protection. And when we collaborated with GitHub, we brought it under one pane of glass, everything together, binaries and source code. Again, no conflict, just consolidation of point solutions and understanding the threat of the hacker coming from Runtime.

Michael Cikos

analyst
#32

Great. And there's obviously been a number of announcements for you guys as far as new products out there. Like, there was the GA for Runtime. You have Curation out there as well. Can you -- I don't know if a compare and contrast is right, but can you just walk us through what has customer reception or initial feedback been for Runtime and Curation?

Shlomi Haim

executive
#33

Yes. I've learned something in the past 2 years since we got really to the core of security. Selling DevOps and selling DevSecOps is not the same. You speak with a completely different side of the brain. When it comes to security, there is a lot of suspicious around what you said. So the main question would be what's the value of having JFrog Runtime Security. And you know there are huge companies on the world of security that protect your runtime environment. But the value that JFrog brings, and I will repeat it over and over again, because we are the single source of truth for all companies. The value we bring is that we are the only company that can give you an access all the way to your developers. And if you think about production in the cloud and developer environment, you need to build actually 2 bridges. Bridge #1 is what do I have on my screen when I'm monitoring my production environment in terms of risk. What do I have on my screen, I want to have as minimum as I can, open items that might be a risk. And with our contextual analysis coming back from the binary that we host for you, telling you, Mike, don't worry, this binary might have a vulnerability, but you are not exposed to it because you don't use it in runtime, only JFrog can build this bridge. The second bridge is the cloud to dev, the backward, the traceability of telling you, listen, "There's something wrong in your production. You have to recover and you have to do it fast." But with the amount of -- with the 1 million dependencies line, you will never be able to find a developer. Log4j, some of our customers needed over 7 months to recover. Seven months, Mike, this is eternity for CISOs. So when you can have, on a click of a button, a name, and we call it in JFrog a neck to chop, if you have a name on a click of a button, then remediation becomes easy. And this is very appealing for the CISOs that we are speaking with. And obviously, JFrog Runtime is new. We are also working very hard to build the partnership, the technical partnership around JFrog Runtime because JFrog is not a runtime animal, we come from the dev environment. So collaborating with the cloud, collaborating with observability tool, collaborating with this type of customer -- partners, sorry, is a plus. Regarding JFrog Curation, and again, I'm not going to disclose any numbers now, but I was very, very pleased with the adoption of JFrog Curation. It was so easy for the DevOps persona to understand why you need a firewall between your repository and the public hub. And just to say, if this binary is coming with the GPL, don't let it in. Everybody can understand why this firewall is useful for the company, and we had some major adoption of JFrog Curation in 2024.

Michael Cikos

analyst
#34

Great. And pivot, because I don't want to leave it laying there, but MLOps, right, is obviously a major talking point for JFrog right now. Super high level, but you guys had acquired Qwak. Can you help us think through what is the vision for bringing MLOps into the JFrog platform here?

Shlomi Haim

executive
#35

Well, first, we heard it from our customers. It was very clear. They said, listen, we -- you host all of our binaries, models, AI models, our binaries. Please make sure that they are being hosted natively in Artifactory. This is how our kind of wake-up even before GenAI became so popular, it was kind of a wake-up call from our customers. And when we looked at what would be the next natural expansion of our infrastructure, because it's not that easy to expand an infrastructure, right? Infrastructure are supporting thousands and thousands of users. And usually, you would not see an infrastructure being expanded. We expanded once with security, and now we are doing it again with MLOps. But it all goes back to what is the primary asset we serve. It's the binary. We host your binaries. We are the repository. We are the registry for your models and binaries. So when they started to ask for hosting it and securing it with Xray, we scan your models as well. Then there is one thing that you missed, where is the deployment and where is the test and where is the [ all ] CI for AI that JFrog can provide natively. And then we looked at companies like Qwak. We integrated also with MLflow and with Amazon SageMaker and with others. We liked what we saw, and we also understand that this world is rapidly changing. So if we would not be part of this change, it would be a risk for JFrog, because 5 years from now, you might manage binaries differently. And it's not going to be -- it might be the machine. So we know how big this addressable market is. And when we are expanding our platform, it always has to come with an authentic value to our customers. And when it comes from the customers and the technology and innovation coming from JFrog, usually, we saw a win-win situation.

Michael Cikos

analyst
#36

Great. And maybe, unfortunately, probably the last question we'll have time for here. But just sticking with Qwak, I'd be interested. I know that you guys were partnering with them before you acquired them. So can you tell us about what went through JFrog's calculus when deciding, hey, do we continue to partner or do we acquire? And then, Ed, if you could comment as well, as far as the criteria when you guys do go through that M&A process, how does that look at JFrog?

Shlomi Haim

executive
#37

So I'll start, and Ed obviously will complete the full picture. Mike, we first look at the opportunity, how big the addressable market, and we are looking now today, analysts are saying that it's over $60 billion market. This is huge. This is huge. So obviously, we want to be part of it. Second, we started to see that a lot of companies like Qwak start to integrate with Artifactory because otherwise, they are blind, they don't have access to the model registry. But some of them build their own model registry. This is why I said it can't be something that JFrog misses. And the last thing is that it's not a secret, all of those young companies that are part of the Gen AI festival are getting crazy valuation and crazy numbers and crazy offers. So if I would do it 2 years from now, it will cost me 5x more. So JFrog is very efficient. We deploy our capital into our own growth and into our own inorganic growth. So I think it was the right decision and a good move. And still, it's on us to prove how we expand the business and the revenue stream with the MLOps and not just DevOps and DevSecOps. Ed, go ahead.

Ed Grabscheid

executive
#38

And to complete the picture on that, Mike, what we're looking at when we make a large M&A transaction like we did for Qwak, it's not only the value that it's going to bring to the top-line growth, which we're looking at the size of the market, but what it will be in terms of the disruption if we do not do an investment in that technology. And as Shlomi explained around ML, this is what the customer is asking us. They want JFrog that owns their binaries and ML, large language models are a binary. It's a natural fit. And had we not made that decision, in doing it now, even with valuations the way that they are, if we miss that node, it will be a very costly mistake for JFrog. This is a natural fit for us, and these are considerations that we take when we make a transaction and do an M&A transaction. So it goes beyond just the size of the market, but the disruption to the company and the relevancy of JFrog beyond just 1 year. It's multiple years, and we want to be a very relevant company for a long time delivering durable growth and shareholder value.

Shlomi Haim

executive
#39

And to continue, Ed just touched the most amazing thing because we saw it so many times at JFrog. What would happen if we wouldn't pull up the trigger on this deal, Mike? What will happen? I would tell you from our past experience, in 2016, if we wouldn't become the most popular and biggest Docker registry, I'm not sure that JFrog would be exist today. And again, with Kubernetes and again, with the migration to the cloud and again, with the merger of security and DevOps. So we see an opportunity. It's authentic. We can bring value to our customers with 7,000 customers. I know that if we build it right, they will come.

Michael Cikos

analyst
#40

Excellent. Excellent. And with that, we'll have to cut it. But Shlomi and Ed, thank you very much for the time, and thank you to the audience for tuning in today. Take care, everyone.

Shlomi Haim

executive
#41

Thank you very much for the opportunity. May the Frog be with you.

Michael Cikos

analyst
#42

Talk to you soon. Bye.

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