Salesforce, Inc. (CRM) Earnings Call Transcript & Summary

Hello, everyone. Good morning, good afternoon, good evening. Thank you for taking the time to be with us here today. My name is Ian Rajczi. I'm part of the product team here at MuleSoft, and I'm going to be your host for today's webinar. And so we're really excited to have you here and chat with us about all the exciting developments that have come over for the last year and what we're looking forward to this year. So really excited to kick off the first part of 2025 with one of our product road maps. Now before we get started, a little bit of housekeeping. We are going to put a statement on the page here that reminds you that please make any purchasing or investment decision in Salesforce. Therefore, MuleSoft based on features that are available today not on the future topics that we are going to have facing forward with that. That being said, we do want to talk about all the exciting things that we have planned as well as a little bit of a celebration on things that we've released over -- since our past webinar. And so you're going to have a collection of speakers today on a variety of topics, all related to MuleSoft and our platform moving forward. So here's a quick look at what we're going to be doing in the next hour. We've got 5 speakers, and we're going to kick it off with our SVP and new GM of MuleSoft, Andrew Comstock. And then he will be joined by some of our product experts to talk about the different areas that we are improving within MuleSoft: Integration, automation, management and then finishing out with me in platform. Please engage with us in the team chat and the Q&A section, where we will be taking all of your questions and trying to answer as they come in. We've got experts on the phone that will be doing that as your questions come up. And if we can't get to it, we will make sure to follow up afterwards. More on that later. But first, let me turn it over. We've got a jam-packed agenda. So I'm going to turn it over to Andrew to kick us off with our amazing achievements. Andrew, take it away.

And I think with all road maps, I think one of the special things to do, especially as we're in here and we're still sort of at the early time of the year, is just to recap a little bit of what we did in the last year. What you can see here on the screen is capabilities we've been delivering across integration, automation, API management and our platform to make these more robust for our customers and to really drive a set of innovation to make our product even richer and more capable for those use cases we're trying to deliver. Mostly because I -- though they didn't give me the entire hour to talk myself, I can't talk about all of these, but I wanted to point out a couple. First, we had launched ASyncAPI. This is new capabilities as part of our development and design tools where you now can design and implement AsyncAPI-based specifications of APIs, really common around messaging and real-time queue systems. This can be a really powerful way to unlock a new sets of capabilities if you're looking to take advantage of those services or you're working with those technologies. In addition, AI is all the rage and we're not immune to it as well. And we've launched our Einstein for Anypoint Code Builder capability. This is bringing generative AI capabilities to our design tooling to make that easier, so you don't ever have to start with a blank canvas. Instead, you can use a natural language prompt or instructions to actually start generating the integration development that you're trying to work with. I won't talk here in this meeting about a few more ways that's going to extend and get even better. In addition, in the AI world, we've got our AI Chain, which is an implementation of blank chain that we've done within the Mule application, allowing you to orchestrate agents. So if you're starting to bridge into agentic capabilities and start working with orchestrating agents or you're just even testing those agents, I want to be able to simply flip them out and see which ones are submitted and which ones might have the better results. AI Chain is a great place to start to be able to orchestrate those capabilities. Within automation, we launched an incredibly compelling capability with intelligent document processing. Again, something we'll talk about more here today is that we're going to make it better. But our first launch of this is an incredibly powerful way to take a step-up in terms of working with and extracting information from documents. And I'll just sort of emphasize that I think this is not just the successor of many OCR technologies, but really the first time these OCR technologies at scale are going to be incredibly productive and really, really easy to use. And that was an incredibly exciting release earlier this year. And second last, we launched our API catalog in our pilot. We'll talk about how that's going to GA later this year. But this allows from the Salesforce environment a single place where now anyone can discover Salesforce APIs, Heroku APIs and MuleSoft APIs, all from one place, making discovery incredibly easy. And lastly, we launched 2 new regions that are available on the Salesforce Hyperforce platform, both in Japan and Canada. So for customers who are looking at operations in those regions and want to maintain all of their information locally, those are great options for them. But one of the big announcements, as I said here, was Agentforce. And I'm sure you're going to hear a lot about Agentforce, and you continue to hear about it because of how exciting and dramatic we're seeing our customers adopt these technologies. And you might be saying, well, what is Mule's role within this? How does Mule bring these types of capabilities? And of course, we connect everything, but our role here, I think, is much, much bigger because Mule is the answer for -- the action there for Agentforce. If you think about agents and what you want, you want agents to be able to take actions, you want those actions to be universally available and to be able to extend across the entire enterprise. So therefore, to truly take out agents to the next level and maximize their full potential, you're going to need your agents to not only have access to all the data, but have the ability to take action across the enterprise. And that's what MuleSoft can do. And all the APIs that you've developed, all of this sort of muscle that you and your organizations might have built to build APIs to manage them and govern them as part of your integration, you're going to be able to use those same things to be able to extend action within an Agentforce system. Thinking about our key AI investment areas, we think about this in sort of 3 categories. We think about how we're going to use -- we use AI to make our experience and development experiences better. We think about how we can use AI in agents and orchestrate them across enterprise and make it easier for you to work with and adopt with those toolings. And also lastly, how we can make -- extend those capabilities to make it easier for your teams to promote and encourage AI capabilities. And you'll see a set of capabilities, we're going to talk a bit more about what we're trying to do this. And so we've already seen capabilities around our API catalogs that we're going to talk about. But alongside API catalog, we also have our Topic Center. Topic Center is a new capability that within Anypoint Code Builder, you can now, as part of your design and development process, create APIs that will be available as Agent Actions automatically through the annotation of some your API specification. And we've also got heavy investments in AI functionality for our broader ecosystem, as I mentioned, Mule AI Chain for orchestration and IDP. So I'm not going to talk into detail about every single possible thing that's coming in FY '26, but our team is going to be sharing here some highlights in each of these sections. I'm incredibly excited to work this year, and I'm looking forward to partnering with all of our customers to make FY '26, both a huge success for us, but most importantly, a huge success for you. With that, I'm going to talk about -- get a little bit deeper, and I'm going to hand this over to talk about integration to one of our PMs, named Mofeyi. Mofeyi, take it away.

Hello, everyone. My name is Mofeyi Oluwalana, and I'm a Senior Product Manager here at Salesforce. I'm incredibly excited to be talking to you all about the key innovations coming this year in Integration. In Integration, we are laser-focused on helping our customers build a connected Agent and AI-ready foundation. First, we're accelerating development with intelligent tooling, will highlight the latest enhancements we're making to Anypoint Code Builder and Einstein for Anypoint Code Builder to boost developer productivity. Then we'll walk through how we are extending Agentforce to the entire enterprise with MuleSoft Topic Center. And finally, last but not least, we'll cover how we're empowering every team to embrace integration with our new integration capabilities in flow. Let's dive into how we're supercharging development of APIs and integrations with Anypoint Code Builder. Anypoint Code Builder is MuleSoft's next-generation IDE to design, to develop and deploy integrations and APIs. This intelligent platform enables developers to easily develop applications that supports their Agentforce. This year, we're releasing a number of capabilities to drive development productivity and make it even easier to build on our platform. Let's highlight a few. First, we're excited to introduce an easy-to-use interface for creating MUnit test to Anypoint Code Builder. Developers will be able to add processes for their MUnit test right from the component pallet. Then they can easily configure their test using their low-code UI. Lastly, developers will be able to run test coverage on their MUnit test to ensure that their applications are meeting adequate coverage. But we're not stopping there. We're also streamlining the process of building DataWeave transformations in Anypoint Code Builder. With the drag-and-drop interface for DataWeave, developers can easily map input fields to output fields. As they populate their field mappings, the UI will also provide suggestions. It's also never been easier to verify that your transformation is correct with our preview. Developers will be able to preview the results of their DataWeave transformation based on sample data to validate that the transformation is working as desired. And finally, we're excited to share the next evolution of Einstein for Anypoint Code Builder. Last year, we GA generative flows, which allows developers to jump start their integrations using natural language. Now we're adding conversation support which allows developers to create flows through back and forth conversations with Einstein. Now you can ask Einstein to make updates to the flows that's previously generated. This is just the beginning of the innovations that we're bringing to Einstein for Anypoint Code Builder this year, which we'll share more about in just a bit. But first, let's dive into some more integration innovations we have in store and how we're preparing our customers for the agenetic landscape of MuleSoft Topic Center. By now, you've heard a lot about Agentforce, and you're wondering how to connect your data, your system and your processes so Agentforce can really speak the language of your business. Well, APIs provide the medium to which your Agentforce agents can talk to the systems across your entire enterprise and take action. But it's not that simple. Specifically, agents don't know how to leverage APIs. We're making it possible for agents to speak the language of your business with MuleSoft Topic Center. How is this possible? It starts with the Topic. Topics bring together actions and instructions for AI agents to leverage to achieve different tasks, both in and outside of Salesforce. Let's break it down a bit further. Actions are the jobs or tasks that the agent is able to do. With Topic Center, your API operations will be available as actions agents can take to reach all the systems that support your enterprise. We also pair those actions with instructions, which help the AI agent understand how to leverage the actions it has access to. In short, a topic is collection of actions and instructions that form a set of capabilities an agent can leverage to execute across many systems. Let's dive into how Topic Center works. It starts with design in Anypoint Code Builder. From Anypoint Code Builder, developers will now be able to design their APIs with agent use in mind. Developers can prepare their API operations with instructions that will get packaged into the Topic. Once the Topic information has been defined during API design, it then needs governed distribution. Thankfully, with API management, customers can ensure that the appropriate policies, governance controls and access management are applied to the Topic-enabled API. Once the Topic-enabled API is ready, it can be exposed to Salesforce ecosystem via Salesforce API catalog, a unified catalog of all your API assets. After the topic has been exposed to the Salesforce ecosystem, it can be used in Flow Builder and Agent Builder. From Agent Builder, Salesforce admins can assign their MuleSoft [ best ] topics to agents. Even more they are confident because they know the API underneath the topic has been properly designed, secured and governed for their use cases. The final piece of MuleSoft Topic Center is the management of topics. With out-of-the-box monitoring for Topic-enabled APIs, customers can understand the performance and usage of the APIs that their agents are using. To summarize, from design to connection, to consumption and management, MuleSoft Topic Center unlocks APIs for agents so they can take action across your entire enterprise. Let's put this all together in a quick example. When an agent is prompted, it can leverage a collection of topics backed by MuleSoft APIs to take actions in ERPs, system of records, databases and more. For any given prompt, the agent uses its reasoning capabilities to determine the right action to take out of the topics that has been assigned. After selecting the actions, the agent will execute them to achieve the desired outcome. Let's see how MuleSoft Topic Center and API catalog come together to unlock APIs for agents in this demo. [Presentation]

Isn't that awesome? All righty. After looking at how Topic Center and API catalog are coming together, I'm incredibly excited to hand it off to Andrew Hall to walk through how we are empowering business teams with low-code integration tools natively in flow.

Thanks, Mofeyi. As Mofeyi said, this is Andrew Hall, VP of Product Management and our automation integration team here in MuleSoft and we're going to look at what we're doing on the low-code front. So one of the questions that we have asked ourselves is how do we give business teams a low-code way to securely integrate with systems within the context of Salesforce? Our solution to this is what we're calling MuleSoft for Flow: Integration. And this is something that we're expecting to ship within the next month. This brings all of the connector functionality that you love for the most popular systems, including NetSuite, Salesforce, Zendesk, Workday, Jira and many others, it makes it natively available inside of Salesforce Flow, which is the tool that every Salesforce admin knows and loves and almost all of them are already using today for business logic. As mentioned, over 40 prebuilt connectors will be releasing within the next month, and we will continue to add 40 connectors or more per release for the next few releases over the next couple of years. So you'll see this number balloon well over 100 by the time we get to Dreamforce this fall. As I mentioned, this is the tool that every Salesforce admin already knows and loves. So what we're trying to do for the most popular systems is make it really easy when you have a situation such as a record changes in Salesforce. And you need to go in and you need to update some corresponding data points in NetSuite, for example, you have a record triggered flow in Salesforce. This is what your admins already building. They can now add an action to that, and they can go make the update in the corresponding system, whether it's Jira, Workday, NetSuite. Really easy to create connections. We focused very, very hard. I started this with the low code word. So we've made it easy to create connection. If you don't have an existing connection, this is, of course, appropriately permissioned, but it can all be done in line. You don't have to ever leave the Flow Builder experience. And the benefit of bringing this into Flow Builder is it includes all the actions that are available on Flow Builder. It has over a decade of investment. We have over 500 actions and capabilities in Flow Builder, including the one that we introduced last year -- I almost said it earlier this year, but we're into 2025 at this point so that we introduced in 2024, we called the data transformation element. And this gives a lot of power, it's very fast, and it's very useful for converting data or transforming data when you're moving it between various types of records. So all of that is available natively with flow integration -- MuleSoft for Flow: Integration because we have brought that natively into the Salesforce admin tool that everybody already knows and loves. And with that, I want to show a quick demo. We're going to look at how we can use MuleSoft for Flow: Integration in the context of flow to add actions to Agentforce, so you can remove manual tedious tests and let people work with agents and then agents can go perform updates in other systems. And this one, we're going to look at using that with NetSuite. [Presentation]

Cool. I think you can see why we're very excited about the MuleSoft for Flow: Integration capability and how it's going to help that low-code admin persona to improve the connectivity of the Salesforce and Agentforce platforms. Mofeyi talked about some great stuff. So we have a great road map, we're really excited about that are going to be coming later this year. I think you will have access to the recording and the slides afterwards. So it's a great summary of the stuff that we've talked about. With that, I want to move forward because we think of automation and integration, they're really related, right? Very rarely are you just taking data from here to here. There's almost always a component where you want to do some level of logic or some level of automation. This is why we're all one big team. So I want to talk about the innovations that we have coming in the automation space as well this year. Our vision for the automation suite is to empower both people and agents to automate all the business tasks that are possible, right? So Marc Benioff has talked about how the future workforce is going to be a hybrid workforce. It's going to be real humans and it's going to be agents and they're going to be working together, and the automation suite is focused on giving both agents and humans the tools to automate everything as fast and quickly as possible in a reliable manner. A couple of things we're doing this year. The first theme we're really thinking about here is how do we let you orchestrate and control agents using Flow Builder. We just looked at the flow integration piece, local tool, every advent understands it. So a couple of things are coming later this year. The first thing which you're going to see coming in the same time line as the MuleSoft for Flow: Integration capabilities is you're going to have the ability to run an agent from a flow. There will be a new action coming into Flow Builder that is run agents. You can choose trigger off of something that happens at Salesforce and choose then when to run an agent, you can get the response back and use that in flow action. So this gives you the ability to mix and match when you run an agent and when you use flow actions. As part of this, we're going to enhance the debugging experience in flow. So just like in the video you saw a minute ago, where -- whenever I type something to the agent, I can see that chain of reasoning for what the agent is doing, that will be available as output in the debug experience in flow. And then we're adding human in the loop reviews or after you ask an agent to go do work, you can then send information and create a review from in the context of that flow. So you might have a trigger, whether it's a schedule or a record that changes something, you go ask agent do some work, it comes back with some recommendations to do, and then you can create a human review at -- human review and say, "Hey, the agent proposed, we make the following changes, but we want a real person to look at this and check to make sure we're comfortable with it, make some changes," click approved and then that flow will continue to resume. Einstein for Flow, this is bringing the power of AI to improve the speed of authoring and help you manage your flows. So a couple of capabilities as part of this. First, whenever you need to write a new flow, you can start with a natural language prompt and it will create a draft for you. When you need to do formulas to do data manipulation inside the context of flow, again, you can start with a natural language prompt. If you don't remember the formula syntax, it will create a draft of that formula for you. And then this is one of the top asks we received from our beta can summarize flows as well. One of the things that we've heard from people is a lot of flows written over a lot of years. Oftentimes, the people that originally wrote it are not part of that team anymore, and you need to go on and you need to figure out what the flow is doing and so you can now ask Einstein for Flow to summarize what this flow does and it will analyze it, and within a couple of seconds it will give you a description of what that flow does. We touched on this briefly with the Agentforce piece of what we're doing, how we're going to let you send proposals that agents make for human review, but it's a general purpose capability as well that we are bringing a new flow approval process in that's going to let you bring business logic and have the modern UI experience in the context of flow. It's built on the flow orchestration engine in UI. So this isn't going to be a replacement but an alternative for the approval processes that have been at Salesforce for a very long time with a lot more power and just a much more modern user-friendly experience. A couple of themes. So we talked about the MuleSoft for Flow: Integration. One of the things we are doing in order to realize our vision of making sure that automation empowers and enables agents and humans to work together is the theme is making sure that all of our capabilities are available natively in the Salesforce platform itself. So you saw the MuleSoft for Flow: Integration capability, that's going to be releasing here, as I mentioned, next month. So things that are coming later towards the end of this calendar year is we're bringing robotic process-automation capabilities into Flow Builder as well. We are also looking at how to bring in Agentic AI, so sometimes called computer use AI into RPA as well. So you, again, with natural language prompts, can ask the AI to perform a task on a client machine that you bring, whether virtual machine or physical machine, it will use AI to reason about that task and be able to react to dynamic changes in systems. And then our intelligent document processing capabilities, we're also bringing natively into the Salesforce platform and make it available via Flow Builder. So we want to make it very, very easy for your agents to just natively have access to all the capabilities in our automation suite without the need to create cloud-to-cloud connections. Quick summary slide of what I have talked about today. Nothing should be really new here. But yes, we're very excited. We think we have a great 2025 coming up. And with that, I'm going to turn it over to Jing.

Thank you, Andrew, for sharing all of that amazing innovation for automation that we have lined up for this year. Hi, everyone. My name is Jing Li. I am a Senior Director of Product Management here at Salesforce, and I focus specifically on MuleSoft API management products. So I'm going to give a quick overview of our API Management 2025 road map. Now we all know that APIs are the standard for application interfaces. So it really shouldn't come as a surprise that they also play a fairly significant role in the adoption of agents. APIs are and will likely continue to be the standard interface to talk to AI agents and for agents to communicate across different systems and applications. And because of this, Gartner predicts that over the next 5 years there will be a 30% increase in the demand for APIs. And this demand will likely come directly from AI agents and LLMs. And this explosion of APIs will lead to a greater degree of connectivity between systems, which is awesome, but it also kind of exacerbates this already common problem that we see with many customers, which is the problem of API sprawl. And the existing challenge for customers is born out of this organic and often unmanaged growth in API deployments, where APIs are deployed across different architectures and technologies, which is pretty normal as different teams tend to spin up their own kind of patchwork infrastructure to meet different delivery deadlines. And unless that sprawl is controlled properly, it can lead to some significant roadblocks in the adoption of AI in your enterprise. After all, for AI to safely action across all these different systems that you connect, you need to know how to connect to them and trust that this connection is secure and also governed, which is why we have API management. To help solve this challenge of API sprawl, we're really focused on helping our customers discover, manage and govern all of their APIs with universal API management and to ensure that you are all ready for agents to consume and connect to these APIs. First, we're making API discovery super easy. You already heard Mofeyi mentioned this earlier, we're launching API catalog for Salesforce to enable developers and Salesforce admins to really quickly find and connect to any API and enable agent actions. Next, we're going to be providing secure connectivity across all of your different systems with a managed API gateway, so all of our customers will be able to quickly spin up a gateway and protect and manage any API for agent consumption. And finally, we'll ensure compliance with a centralized governance rule set for AI and a new insights dashboard, so all of our customers can govern any API that they want to expose to AI agents. So let's take a closer look at what this means. So to simplify API discovery and connectivity, we've built a catalog of APIs that our customers can connect to from within Salesforce. MuleSoft API catalog for Salesforce is a single place available out of the box in your Salesforce platform that makes it super easy for Salesforce admins to manage and view all of their available APIs across MuleSoft, Salesforce, Heroku and even custom external services. And previously, users within Salesforce didn't really have this consolidated view of all of the APIs that are accessible to them within Salesforce. And this access was spread across different places and pages and there was kind of this operational challenge. And it also meant that they struggled to make the functionality afforded by these APIs easily accessible across their orgs within different applications. So API catalog solves for these challenges by unifying all of these APIs in a single place. So admins not only have this consolidated UI to manage access, but they can also automate imports and version sync to keep things up to date. And from the catalog, admins can provide users access to different APIs from any application in Salesforce like Flow Builder or Agent Builder. So I saw a question about whether or not Flow Builder will be able to connect and consume Anypoint APIs. And so with API catalog, we make that super easy. And speaking of agents, API catalog works hand in hand with Topic Center. So Mofeyi showed that in the demo. We're going to streamline and accelerate the process of bringing these new APIs into Agentforce as both topics and actions. And in the catalog, customers can see the added information about which APIs they've enabled via Topic Center for Agentforce. So the catalog will GA in Q1 of this year and Agentforce actions and invokable actions will be supported out-of-the-box and will support IGA discovery and cataloging of also Heroku APIs and Salesforce REST API and third-party APIs will be later on in 2025. So next, let's take a look at our API Gateway. Now beyond the discoverability and quick connectivity that I just talked about, controlling and securing APIs, it's also super essential to increasing the trust in business services and delivering API initiatives successfully. And when we first launched Anypoint Flex Gateway 2.5 years ago, we've set the gold standard for lightning fast distributed API gateways, and it's been empowering developers across micro services and multi-cloud environments with great security. It works with API Manager, Flex Gateway out of the box. And API Manager is our centralized control plane that our customers use to deploy and manage APIs across their -- all of their different applications. And API Manager in Flex Gateway worked together pretty seamlessly to help our customers protect and monitor and test all of their deployments, and where there is also realtime insights in API performance with analytics, alerting and functional testing also built into API Manager as well. And for our customers that are building applications with AI, LLMs, Flex Gateway can additionally help customers create custom AI policies like PIA detection, LLM traffic control and even more to support all of your API security needs for any of the bespoke AI apps that you might be building. And if that sounds awesome, we're making it even better because I am super excited to announce the launch of Manage Flex Gateway. Manage Flex Gateway is the fully managed version of the Gateway to help secure and protect your APIs running anywhere, so you get all of the benefits of Flex Gateway but you don't need to deal with the hassle of having to manage and scale your own self-hosted infrastructure. It is entirely handled for the customer. And with Manage Flex Gateway, developers can now deploy a gateway in just a couple of minutes and just focusing on applying the appropriate security policies required for verifications. So the new Manage Flex Gateway offers built-in high availability and auto scaling, deploying gateways -- deployed gateways stay online and responsive, and they can dynamically adapt to fluctuations and changes in API call volume without any user intervention. The Manage Flex Gateway is deployed to CloudHub 2.0, and it's ideal for customers that want to protect any of their non-Mule APIs but don't have or want to deal with managing their own gateway infrastructure. And now you can also say hello to streamline operations because now we have automatic upgrades that will minimize the need for any downtime and also eliminate the operational overhead of having to manage these upgrades for yourselves. And API Manager, you can use point-and-click set up to deploy this gateway in really just a couple of minutes. I highly encourage you to try it out yourself. And Manage Flex Gateway comes with several out-of-the-box security policies for inbound and outbound API traffic, and the gateway is tightly coupled with also Anypoint Monitoring for enterprise-grade observability. And the Manage Flex Gateway will also be GA-ing in Q1 of this year. And with that, I'm going to show you a demo of what Manage Flex Gateway looks like. [Presentation]

All right. So that demo was just under 6 minutes long. So you could see that you were able to deploy the Gateway, deploy an API proxy via the Gateway and add policies in all under 6 minutes. All right. So here's a quick summary of key API management product updates that we have planned for the next 6 months. So beyond the Manage Gateway and the API Catalog release that I covered in detail, we're also investing in API Governance for Anypoint and Salesforce with actionable API Insights coming in Q1 and centralized governance for topic APIs coming in Q2 and API Governance for Agentforce in the second half of the year. In addition to that, we have some enhancements in both API Manager and API Experience Hub planned for early this year as well. And with that, I'm going to hand it back over to Ian for the MuleSoft Platform updates.

Thank you, Jing, and thank you to all the other speakers that have helped talk about the amazing innovations that are coming so far. It's great to work with you all. And none of this would be possible, and we're really excited to work together to power the MuleSoft Platform forward to make all of these Agentic API even your external APIs with Flex Gateway on CH2 available to you. So I'm going to be walking us through some of our platform innovations that we have coming up. There's me. Platform. Giving a little bit of context here. That is what you do when you deploy and execute your Mule applications, your management of that, you update your security, your processing and scheduling and then monitoring and making sure that your platform as a whole is healthy. So we're going to walk through each of these sections of the improvements that we are going to be doing moving forward. First, we're going to talk about how you deploy. Majority of updates here include our run time and our deployment models. So let's take a look at the future. First, our Mule Runtime, the core, the operating system that runs our platform here. We are talking about each of the updates that are coming here. The first thing I want to note is that starting back with our long-term support, we are continuing our tradition that we started in October '23, extending our release channel for long-term support to last for 18 months, we increased that from 12 months. So now you will have 18 months of extending support and then 6 months of extended support on that longer-term release. This version coming out next month will be supporting JAVA 17 only, so that will be a big shift coming your way. But midway through the year, we will have an Edge release that we're really excited about. In our early testing of this, we're increasing our start-up and memory improvements for CloudHub 2.0 and RTF, which are our latest and greatest technologies where we're bringing start-up time from 1.5, 1.25 minutes all the way down to 10 seconds. So now your apps will start even faster. Those improvements will extend into memory consumption of our operating system down by 10% as well as new authentication methods that will then become standard in long term support next year. But if you want that cutting edge, join us on Edge. 4.11 ended this year, we will be supporting Java 21 with its long-term release from the Java community. And so you can be building applications starting end of next year. Also coming Q4 time frame, we'll have performance enhancements, efficiency and communication with the new HCB 2 protocol coming as standard that you can utilize. But what's a platform and an operating system without a good place to deploy it. Well, we were excited to launch, as mentioned earlier, the Canada and Japan regions for Hyperforce. So this is our integration -- MuleSoft being purchased by Salesforce, we are now leveraging that Hyperforce Salesforce capabilities, all of the things that you know and love around security, supportability, performance, all that we are now going to be leveraging and working with together. And with these new regions that we've launched with more to come in the future, that gives you data residency and flexibility for customers around the globe. So more to come on Hyperforce moving soon. Now we're going to move into how do you manage your applications. Once it's deployed, where do you deploy it that sort of a thing? Really excited about a couple of exciting things coming here, starting with CloudHub 2.0. Reminder, this is our latest and greatest fully managed offering right once deployed anywhere. It is our most popular deployment model with 80% of apps being deployed to CloudHub 2.0 in this past year. And our many enterprises already running thousands of apps since we launched CloudHub 2.0. We recognize many customers still leverage CloudHub 1.0, and we want to make it even easier for you to move over. So that's why in this next year we are going to be launching a migration tool. So taking your CloudHub 1.0 virtual private cloud to a private space, so CloudHub 2.0 runs AWS native, you get AWS native capabilities like authentication, how are you going to take advantage of all of the great capabilities, autoscaling, dynamic tracing, auto log exporting. We're going to make that available to you with the least headache possible. So this is actually an in-place upgrade for your private space. That means no changing of your routing, your IP addresses, your URLs, everything will be moved and migrated. So it will become the easiest IT upgrade that you could ever do. All those things will be handled for you. Now that is effective, and you can take advantage of the AWS capabilities there, but you're going to want to move all of those legacy applications. So you're going to be able to link your CH1, CH2 applications. Once you've linked your spaces together, you can go ahead and natively deploy a CloudHub 2.0 application. If you want to continue to develop and take advantage of auto scaling capabilities, for example. But you want to take your CloudHub 1.0 application and put it in CloudHub 2.0. Well, we're rolling out something that allows you to, again, in-place upgrade, you don't have to change your URL, your IP approved listing, any of that, we're going to handle that for you and will likely dynamically switch traffic between the 2. So you can go and say, "I want 10%, 20%, 50%, 100% and then shut down your CloudHub 1.0 utilization." So we're going to make it easier than ever to take advantage of our CloudHub 2.0 technologies. Now for Runtime Fabric, that's our hybrid offering. We've listened to you, and we want to allow you to be able to deploy custom resources, which will give you more cloud-native vendor -- the cloud vendor native HTTP routing and granular governance and routing configuration. So it's becoming even more configurable for those on our on-prem solution. And Anypoint Exchange, we listened, we're giving you more granular control overall of your APIs. So you can set different user permissions, allow multiple people to delete and change modifications to the things published near Anypoint Exchange. So gone are the days of some are leaving the company and then having this asset sit there that you can't control. We're extending that to all of you and having granular controls about different personas within the business to be able to access that. All right. Next, we're going to talk about what you can do with monitoring once they're running. Really exciting with our new for CloudHub 2.0 and RTF we're offering auto capabilities, we're going to allow you to directly put in to Dynatrace, Splunk, other auto supported capabilities, starting with Q2 logs and then later in your traces and metrics, we're going to give you the ability to trigger own data analysis on what your applications and your environments are doing. That is great if you want get down into the weeds. But what if you want your own insights? We are building a usage dashboard that will have capabilities continue to come out throughout the year, utilization, performance metrics and traffic tracking, all within this dashboard that will be coming in the latter half of this coming year. All right. To wrap it up, I mean I have a few more highlights that there's one screen that you screenshot from the platform section, it's this. This is the money slide. A couple of exciting things that I want to talk about that didn't have their own section. Usage-based billing will become available to everyone in this latter part of this year. So talk to your AE about that, pay for what you use. We're expanding RTF to include new Kubernetes controllers for infrastructure. As part of our mission to integrate with Salesforce, we're going to be combining optionally for you to have a Salesforce login as well as an Anypoint login and make those the same. Integration in advanced is coming to Hyperforce. We're releasing a new private cloud addition for those super secure customers that need their own version of Mule running completely independently. There's a 4.1 release coming on that one. And then, of course, the Anypoint Monitoring about logs, metrics and configurable sampling, so you can actually sample all the way up to 100% of your traces and get exact detail on what all is going through your system. That's all I have for platform. I'm going to quickly wrap it up here. We need to hear from you. All of these features don't come without your help. Please engage with us. Join our research program. We've got these QR codes here. If you can join with us on these community workspaces, talk to your AEs, we would love to have you there. Please join us in that. And we have been noticing your QA in the channel. If we have not answered it, we will get to answering it for you by the end of this coming week. And please give any feedback to your AE. With that, we are at the top of the hour. So I want to say thank you for all of your time and attention. We're really excited and thank you to all the speakers, giving us the great things that we've released, things that are coming. We're really excited to be with you on this journey. So look for that in the coming future. With that, have a great day. We'll see you soon.