DocuSign, Inc. (DOCU) Earnings Call Transcripts

DocuSign, Inc.'s Latest Earnings Call - Q1 FY2027

DocuSign reported its Q1 fiscal 2027 earnings with revenue of $830 million, marking a 9% year-over-year increase, and an operating margin of 32%. The company highlighted the growing adoption of its AI-native Intelligent Agreement Management (IAM) platform, which now represents 12.6% of total ARR. Management reiterated its fiscal 2027 guidance, expecting revenue between $3.490 billion to $3.502 billion, reflecting a 9% YoY increase. The company also raised its operating margin guidance slightly, reflecting confidence in its ongoing transformation and growth trajectory.

Reported metrics

Guidance from management

DocuSign maintained its fiscal 2027 guidance, expecting revenue between $3.490 billion to $3.502 billion, and ARR growth of 8.5% YoY. Operating margin guidance was slightly raised to 30.5% to 31.0%.

What management said

No, I don't think we're going to start that. But I mean I think as we've shared with you in the past, overall, IAM is very significantly accretive relative to the baseline trend for those customers. And then as part of that, it's amplifying the consumption of signing. Now there are many ways in which IAM delivers value. So it makes it easier to design more workflows that can trigger more signs. It may add more feat...

Yes. Let me just comment on the ACV metric, and then Blake, you can jump in as well. Look, I think Docusign has a expanding opportunity to go deeper with customers because of IAM. And I think that the fact that we're growing the number of 300,000 customers is just, I think, a nice numerical indicator of that opportunity. And I think we hope there should be more to come as we go forward.

What analysts pressed on

Analysts expressed concerns about the pace of IAM adoption and its impact on revenue growth. Questions focused on the competitive landscape, particularly against CLM vendors, and the company's ability to maintain growth momentum in a challenging macro environment.

Main topics on the call

• IAM Platform Adoption — DocuSign's IAM platform accounted for 12.6% of total ARR, up from 10.8% last quarter. Management expects IAM to represent approximately 18% of total ARR by fiscal year-end. "IAM bookings grew faster year-over-year for No...
• Revenue and Profitability — Q1 revenue was $830 million, up 9% YoY, with a 32% operating margin. Free cash flow margin was strong at 35%, supporting $318 million in stock buybacks. "Non-GAAP operating income was $266 million, up 18% year-over-year....
• AI and Innovation — DocuSign continues to innovate with its AI capabilities, integrating with partners like Anthropic and OpenAI. "Our AI engine, Iris, harnesses frontier LLM intelligence..." and partnerships are expanding IAM's utility.
• International Growth — International revenue mix is now 31% of total revenue, with EMEA showing strong performance. "The international business is growing in the double digits, and we're really excited about everything Allan said."

Read the full DocuSign, Inc. transcript (Q1 FY2027) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 49 DocuSign, Inc. earnings call transcripts on record, spanning January 15, 2020 to June 4, 2026. Based on this history, DocuSign, Inc. reports quarterly. The most recent call on file is dated June 4, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

DOCU

Exchange

NasdaqGS

Country

US

Sector

Information Technology

Industry

Software

Calls on record

49

First call

January 15, 2020

Most recent

June 4, 2026

Reporting cadence

quarterly